Issues with an email account

I have successfully set up email accounts on iPhones and iPad on Exchange and Gmail servers.
However, I am frustrated not being able to send messages from a POP account. I am able to receive messages, but when I send a meesage, I get the response: "Cannot send mail. The recipient xxx.com was rejected by the server". This happens for every outgoing email address I try. I have had detailed discussions with the service provider on Outgoing server settings but they are stumped as well. Tried Outgoing servers as "mail.xxx.com" or "smtp.xxx.com" and even a specific IP address that the web server hosting call centre gave me. Nothing works - and I have tried it on iPhone5s, 4s, 3 and iPad. Every time, I get the same error; so I am not able to send any emails from any Apple device from this account. I even tried setting it up as an IMAP account, but I get the same issue i.e. able to recveive emails, but cannot send any email.
However, I am able to send/receive from my other Exchange and Gmail accounts using the same Apple devices. Can anyone help?
Thanks
Shubha

Check the parameters in your email account against what is recommended by your email provider.
Settings > Mail, Contacts, Calendars > account
Have you contacted the support contact at your email provider?

Similar Messages

  • Limit or issues with adding email account to iphone 4 AND Macbook Pro

    Is there a limit to email accounts on iphone 4... I tried to add a 4th email account to iphone 4 AND to my email program on MacBook Pro.  It worked for a couple days and not both say user name or pass is incorrect.  I CAN check email from gmail.com STRANGE! :/  Annoyed
    Thanks for info!
    ~Joy

    think all do that same deal when changing network if you're driving
    it's not the speakers it's the wire connecting the device with the speakers
    it will act as a neutral antenna and receive the harmonics from the gsm signals when they get a sms or change network and that will play in the speakers
    maybe you could look into a very very very shielded cable 3.5mm cable which would be protected from those harmonics or maybe you should look into external speakers which use bluetooth a2dp profile

  • HT1506 I am having issues with my email accounts on my ipad.

    I am unable to send and receive emails, even though i have set up 2 mail accounts that where working fine till recently. I am being prompted to enter a password for my yahoo mail account. Now i am confused as to whether its my regular yahoo mail password thats required or i need to create another one (i have never had to do that in the past).
    What am i doing wrong here and what should i do, pls help!!!.

    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Choose the affected email account, then tap Delete Account.
    Add your account again.
    More Info here  >  http://support.apple.com/kb/TS3899
    From here  >  http://www.apple.com/support/ipad/mail/

  • Apple Mail Issues With Multiple Email Accounts

    Using Apple Mai 5.3 and have three e-mail accounts.
    They all can receive and send email. However, on one account, it always sends out but will show up in inboxes from one of my other email addresses.
    Everything looks normal in preferences. Also, when I prepare a new email, I will have the correct email selected from the drop-down menu... but when I hit, send it'll show up in inboxes as being sent from another one of my emails.
    Very strange.... any thoughts?

    Make absolutely sure that your email addresses and configuration are correct. In nearly every case I've encountered, this is the problem.
    If you've confirmed this, make sure you're configured properly on your webmail account, if you have one. Webmail is something like ATT, the source of your internet.
    If you're still flummoxed, play hardball. Make sure you have all your current account info and passwords, and delete them in Mail/Preferences/Accounts. Then, reenter them one by one until they're perfect. This makes sure your settings are consistent and correct.

  • Issue with changing email accounts

    When I go into settings and press mail, contacts, calendars the ipad jumps to the home page so I can't change any email settings. Got the ipad today and updated to ios5.  Any help welcomed

    Hi organic impression,
    You can try downloading it from the direct download links available at : http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
    But make sure you follow the important steps mentioned on the page before initiating the download.

  • Password Issues with Charter Mail Account

    Hi,
    I am setting up my new iPad Wi-Fi 4G with my email accounts for Charter. With this I have run into the following issue:
    -email accounts with only alpha or only numeric passwords work fine.
    -email accounts with a alpha/numeric passwords will not work. A user name or password incorrect error is received.
    All email accounts are valid and passwords validated. The support people at Charter have also confirmed this. Additionally, I have tried cutting and pasting account information in to make sure no typing errors occurred.
    The support people at apple have had me reset the iPad and then totally reloaded the software, of which neither resolved the issue.
    At this point an Apple senior advisor was contacted and I was told to contact Charter and see if they could change my passwords to all alpha or all numeric characters. This was the only action apple support could give. This however cannot be done due to new password guidelines at Charter.
    Has anyone else found this issue and resolved it?
    Regards,
    SSS

    I am not experiencing this problem on iPad2 .. my charter password has alpha & numeric characters in it.  HOWEVER, I did find that the charter username for HBOGo was my charter email & email password and NOT the user name & password I set up when I was setting up HBOGo the first time.  Maybe something like this is the problem, and not the password structure. 

  • Anyone having issues with iCloud email?

    I am having some serious issues accessing my iCloud email today. It keeps checking, and coming up with nothing. This is happening on my iPad, iPhone and MacBook. First noticed the issue when my iPhone brought up a few days worth of email and had them as being unread.
    This is really a terrible time for this to happen as I am preparing to close on a home on Friday!
    Any help would be great!

    Me too! It's driving me crazy. All was fine until about a week ago when my mail account on my MBP started constantly asking for my password. Did all the usual fixes to no avail. Then yesterday my mail account on my iPhone started doing the same thing. And since last night I haven't rec'd any emails in my .me account - which I know is bogus.
    This stinks! Someone at Apple please do something. I need reliability with my email accounts as this is primary means of communication.

  • Mail app shows 898 MB ... with no email accounts!

    I am trying to help my wife troubleshoot storage issues with her iPhone 5. The mail app was very large (over 1 GB in size with only 45 emails, and no attachments), so I deleted her email account on her iPhone 5 and on her iPad 2. I rebooted both the iPhone and iPad. I verified that there are no mail accounts on ether device. When I choose the Mail app, I am greeted with a screen to set up an email account.
    So I went to Settings > General > Usage and checked the size of the Mail app. On the iPad, it is 39.6 MB. On the iPhone it is 898 MB! When I click the "Open Mail" link the Mail app opens and I see the email setup screen.
    How can the iPhone have 898 MB of space usage with no email accounts? It appears that there are corrupted files on the iPhone ... is there a way to remove those corrupted files without wiping the phone? Can I wipe the phone and then restore from an iCloud backup? And If I use an iCloud backup to restore the phone, will those corrupted files come right back? Any suggestions on fixing this issue with the storage of the Mail app?

    Did you try sending a photo from the photo app?  The same exact thing happened to me, I clicked a couiple times on the bottom button (for changing screens) and I got all my other apps working, except the email app - doesn't work at all & I can't even get into the mail category in the settings app.

  • Exchange 2010 resource mailbox automatically opening along with user email account

    I've created a number of resource mailboxes for conference rooms, however one of them continuously opens in my Outlook profile. Deleting the profile doesn't seem to help, and it follows me around (it does it in my local Outlook 2010 profile, as well as my
    Outlook 2013 profile in our Citrix environment).
    Right-clicking the mailbox and selecting Close presents a box saying, "This group of folders is assicated with an email account. To remove the account, click the File Tab, and on the Info tab, click Account Settings. Select the e-mail account, and then
    click Remove."
    Unfortunately the profile is not configured to open this account, it's configured to only open my account (a domain admin).  I've also gone into the settings of my account in Outlook and it is not set to open the resource mailbox as an additional mailbox
    on the Advanced tab, so I'm not sure where it's getting this setting.
    Since the issue seems to be unrelated to the actual Outlook profile, I looked at both mailbox objects within the Exchange Management Console and can find nothing in either object that would be instructing Outlook to open both mailboxes.
    Any help is appreciated. Thanks.

    Seems like it's auto-mapped to the account. Run Remove-mailboxpermissions against it, hopefully it will 'refresh' the settings. If it still doesn't work, check the msExchDelegateListLink for the resource mailbox.
    More info for example here:
    http://technet.microsoft.com/en-us/library/hh529943(v=exchg.141).aspx

  • Is anyone else having issues with unsent emails?

    Is anyone else having issues with outgoing emails?

    Are you getting a specific error message? Have you tried removing the account from the phone and adding it back again after verifying the mobile server settings for the ISP of the email address you use?

  • TS3899 I cannot send email from my ipad the message keeps saying rejected by the server but there is nothing wrong with my email account with talk talk as I am able to send email from my iPhone and laptop any ideas?

    My email won't send from my iPad.  It says the server rejects it almost immediately I press the send email button, although there is nothing wrong with my email account when sending from my laptop or iphone. I have cancelled the account and re-entered it but it hasn't made a difference? Anybody help?

    Hi Allan,
    Thank you for your help . The account used to work perfectly until recently, after receiving support from the provider, I deleted the account now I am trying to set the account again. 
    After putting in the first details (name, email, description) Cannot send mail the password or username for "mail.bigpond.com" is incorrect. I would expect this because the information I put in is not for Bigpond. So I press ok & I change the outgoing server (this is the one that is incorrectly labelled bigpond) to aapt, then I press save.
    Then it says "verifying" but comes up with Cannot connect using SSL do you want to try setting up the account without SSL. I press yes.
    Then I get the message "the POP server "mail.aapt.net.au" is not responding. Check your network connection & that you entered the correct information in the incoming mail server. (I ahve already checked this with aapt & it is correct.

  • I have an iPad with IMAP email accounts set up but I can find no "inbox, drafts, trash" folders anywhere, either on my ipad or desktop Mac.  How can I set them up?  They do not show on my MacMail preferences either and I can find no way to add them.

    I have an iPad with IMAP email accounts set up but can find no "inbox, drafts, trash" folders for each email account anywhere on my iPad or in Mac Mail.   How can I set them up? I can't find anyway to set them up anywhere.  Thanks

    Hello blu monkey,
    I found some resources that I think might help with the visibility of your IMAP email folders on your iPad and Mac.
    On your iPad, you may need to follow the steps in this article to make sure your folders are visible:
    iOS: If IMAP Mail folders are not visible
    http://support.apple.com/kb/HT1393
    On your Mac, I am not sure if you have the sidebar enabled, but you can enable it using the steps in the article below.  When this is showing, you should see your email account listed near the bottom with a triangle next to it.  When the triangle is pointing down, it should show your folders:
    Mail (Mountain Lion): Show or hide the sidebar
    http://support.apple.com/kb/PH11763
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • My brand new macbookpro is locked up. It's been trying to select the apps I want to use with my email account for over an hour. Please help

    My brand-new MacBook Pro is locked up. It's been trying to select the apps I want to use with my email account. How can I cancel it I've tried everything that I know of

    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    - Or call Apple . You have 90 days of free telephone support
    Complimentary Support (USA)

  • Export contacts in CSV, Excel or other format.  I DO NOT want to sync with an email account.  This is for an exemployee who just wants names and numbers in a simple format.

    I have the iPhone 4S, iOS7.0 of an ex-employee.  That person would like a list of their contacts from the phone.  I DO NOT want to sync with another email account, just a simple listing of the contacts.

    Also consider using
    Export Address Book
    By Stefan Keller
    Free, via App Store. Works like a charm. See here for details and link to App Store
    https://www.subclassed.com/apps/export-address-book/details

  • Im having massive issues with my email... I cant receive emails for my work email... was working perfectly and now just wont connect, i assume that I need to use my home wifi as the outgoing server?? Please help :)

    Im having massive issues with my email... I cant receive emails for my work email... was working perfectly and now just wont connect, i assume that I need to use my home wifi as the outgoing server?? Please help

    For your work email, do you use a well known server or do you use their own server? Their server IMAP and SMTP addresses might of changed or you entered them in wrong. It might be something with your router but unless you blocked every incoming connection, then it should work. I would talk to your tech guys at work to see if it is on their end.
    Hope this helped a bit, Sean

Maybe you are looking for

  • Exception during processing the payload in RFC Lookup through XSLT

    Hi All, We are working on a scenario which does a RFC lookup through the XSLT mapping. While testing the XSL in he Interface mapping an Exception is generated: 19:06:32 Start of test Call XSLT processor with stylsheet UKMGetKeyMapLatest.xsl. START AP

  • Mail not sending using .mac accounts

    For years, I've had multiple .mac accounts. I've only had one listed as my official .mac account while the others I sent up in Mail as IMAP accounts. This has worked wonderfully this entire time. BUT NOW, none of my .mac accounts are sending! I've tr

  • EIS Migration Best Practice

    Hello, All I have a couple of questions on EIS upgrade and migrations. Appreciate any useful inputs: 1. What is the best way to automate the EIS application migration from one environment to another environment? I doubt whether LCM can be used. On th

  • X11 - Error loading keymap

    When start X11 I get the following error messages: (EE) Error loading keymap /tmp/server-0.xkm (EE) XKB: Failed to load keymap. Loading default keymap instead. I assume this causes not having an appropriate keyboard model and layout set: # setxkbmap

  • C Library is broken

    When I try to compile my C programs, it gives me this bizarre error: /usr/lib64/gcc/x86_64-unknown-linux-gnu/4.8.1/../../../../lib64/crt1.o(.text+0x20): error: undefined reference to 'main' clang: error: linker command failed with exit code 1 (use -v