Issues with backup

I'm having issues with the backup function.  I can get started but somewhere during the backup, everything completely locks up and I have to reboot the computer so the backup is never completed, I deinstalled iTUNES and reinstalled, that'd didn't help. I restored the iPAD software and tried to restore using my past backup, that didn't help either.  Any suggestions??  I'm getting desperate

Hi,
For error 0x80070002 error we may use the workaround mentioned in this KB article (scenario 2), follow the instructions and modify the video folder.
Error code 0x8100002F and or error code 0x80070002 when you back up files in Windows 7
As we have sheduled the backup task, we could take a look in
task sheduler to verify if a backup action is occurred.
For the backup folder stayed on March 8 is the date that the the root folder modified, we may open the root folder and take a check on the date modified volume in Windows explorer for the new modifications.
For the last backup displays never, this may be caused by the error code here. Take a try to add the video folder mentioned in the error and then check the status of the last backup.
Hope this may help
Best regards
Michael Shao
TechNet Community Support

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            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
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    SERVICE_NAME: wbengine
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 1  STOPPED
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
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    SERVICE_NAME: vss
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 3  STOP_PENDING
                                    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
    C:\>sc stop vss
    [SC] ControlService FAILED 1061:
    The service cannot accept control messages at this time.  
    Log Name:      Application
    Source:        VSS
    Date:          8/12/2014 9:20:33 AM
    Event ID:      8225
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
    Description:
    The VSS service is shutting down due to shutdown event from the Service Control Manager.
    7.
    VSS still having issues here...not stopping!
    Log Name:      Application
    Source:        VSS
    Date:          8/12/2014 9:42:33 AM
    Event ID:      11
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
    Description:
    Volume Shadow Copy Service information:
    The COM Server with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and name IVssCoordinatorEx2 cannot be started.
    Most likely the CPU is under heavy load. [0x80080005, Server execution failed]
    8.
    Not sure why this is started again?
    Plus a DCOM timeout...
    Log Name:      Application
    Source:        Microsoft-Windows-Backup
    Date:          8/12/2014 9:31:13 AM
    Event ID:      753
    Task Category: None
    Level:         Information
    Keywords:     
    User:          SYSTEM
    Computer:      mdnfile.Auxiant.local
    Description:
    The Block Level Backup Engine service has successfully started.
    Event Xml:
    Log Name:      System
    Source:        Microsoft-Windows-DistributedCOM
    Date:          8/12/2014 9:31:43 AM
    Event ID:      10010
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
    Description:
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    Log Name:      Application
    Source:        VSS
    Date:          8/12/2014 9:42:33 AM
    Event ID:      8193
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
    Description:
    Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. 
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    . Operation:
       Instantiating VSS server
    10.
    Then, finally stopping again...
    Log Name:      Application
    Source:        Microsoft-Windows-Backup
    Date:          8/12/2014 9:51:13 AM
    Event ID:      754
    Task Category: None
    Level:         Information
    Keywords:     
    User:          SYSTEM
    Computer:      mdnfile.Auxiant.local
    Description:
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    11.
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    12.
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    B.)
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    http://support.microsoft.com/kb/870655/en-gb
    Our server does have high CPU load at times...
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      Disk ###  Status         Size     Free     Dyn  Gpt
      Disk 0    Online          278 GB      0 B    (System Vol = C: Drive - OS w/ Programs and batch jobs)
      Disk 1    Online         2791 GB      0 B        *    (Data drive - DFS, rsync,etc. run on D: Drive)
      Disk 2    Online         1863 GB      0 B    (USB 2/3.0 - Enclosure w/ SATA disk = 2GB formatted w/ NTFS.)
    DISKPART> detail disk
    DELL PERC H710P SCSI Disk Device
    Disk ID: CA0DEEA5
    Type   : RAID
    Status : Online
    Path   : 1
    Target : 0
    LUN ID : 0
    Location Path : PCIROOT(0)#PCI(0100)#PCI(0000)#RAID(P01T00L00)
    Current Read-only State : No
    Read-only  : No
    Boot Disk  : Yes
    Pagefile Disk  : Yes
    Hibernation File Disk  : No
    Crashdump Disk  : Yes
    Clustered Disk  : No
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      Volume 1         RECOVERY     NTFS   Partition   3072 MB  Healthy    System
      Volume 2     C   OS           NTFS   Partition    275 GB  Healthy    Boot
    B.)
    Backup disk...
    ST320006 41AS USB Device
    Disk ID: 801AF48C
    Type   : USB
    Status : Online
    Path   : 0
    Target : 0
    LUN ID : 0
    Location Path : UNAVAILABLE
    Current Read-only State : No
    Read-only  : No
    Boot Disk  : No
    Pagefile Disk  : No
    Hibernation File Disk  : No
    Crashdump Disk  : No
    Clustered Disk  : No
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      Volume 4     F   BACKUPS      NTFS   Partition   1863 GB  Healthy
    C.)
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    wbadmin 1.0 - Backup command-line tool
    (C) Copyright 2004 Microsoft Corp.
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    File verification completed.
      654 large file records processed.
      0 bad file records processed.
      0 EA records processed.
      76 reparse records processed.
    CHKDSK is verifying indexes (stage 2 of 3)...
      156676 index entries processed.
    Index verification completed.
      0 unindexed files scanned.
      0 unindexed files recovered.
    CHKDSK is verifying security descriptors (stage 3 of 3)...
      116224 file SDs/SIDs processed.
    Security descriptor verification completed.
      20227 data files processed.
    CHKDSK is verifying Usn Journal...
      35628352 USN bytes processed.
    Usn Journal verification completed.
    Windows has checked the file system and found no problems.
     289233919 KB total disk space.
     100241492 KB in 85477 files.
         57380 KB in 20228 indexes.
             0 KB in bad sectors.
        226627 KB in use by the system.
         65536 KB occupied by the log file.
     188708420 KB available on disk.
          4096 bytes in each allocation unit.
      72308479 total allocation units on disk.
      47177105 allocation units available on disk.
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    Edit if there is any difference and make sure you created a backup of the key before editing. 
    If you have any feedback on our support, please send to [email protected]

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