Issues with Contact Pictures: Outlook 2010 and BlackBerry Desktop Software 6.1.0.36

Hi guys,
I have been trying to syncronize my contacts for many days now, with the following problems with the contact pictures:
1) Some contacts simply do not syncronize the pictures: Randomly, some contacts where I add a Picture in Outlook 2010 do not show the pictures in my Blackberry. Even worst: If make a change in any other field, the change in that field is detected, but the former value and value of the picture simply appear blank, even when the contact has a picture in outlook.
2) If I add a picture in Outlook it is first syncronized to the BlackBerry. If I re-run the sync, all the pictures are re-syncronized back again from the BlackBerry to Outlook, but with a lower resolution, reducing the quality of all my contact's pictures. I also syncronize my Outlook to a couple of smartphones from other companies that do display high resolution pictures, diminishing the quality of the pictures displayed in the other devices.
This has been very frustrating, please help.
Thanks,
Marco

Unfortunately, no one from the BlackBerry team has replied (read?) my post. I simply changed the sync options to be unidirectional so that the BB won't replace the pictures with lower quality ones, Of course, I do not use my BB anymore to create new contacts, I do it in my other phones. For those contacts not showing a picture, I deleted the contacts and created them again. I really hope that someone at Blackberry realizes that High Quality contact pictures are appreciated within the BlackBerry users community and that they do something about it.

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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Are there solutions to Compatibility Issues with Thunderbird, Windows 8.1 and Anti-Virus Software, e.g., MacAfee?

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Blackberry desktop software non vede profilo outlook 2013

BlackBerry Desktop Software, ver. 7.1.0.37 del 13/12/2012 (pacchetto 39)
BalckBerry Torch 9860, ver. soft. 7.1 pacchetto 2061
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Vi è qualche modo, anche operando sul registro di sistema, di riallineare il tutto ?
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Grazie
Saluti
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Hi and Welcome to the Community!
Interesting...I actually cannot determine at all why it ever worked for you...the Desktop Software is not compatible with Outlook 2013...refer:
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Unless it's Outlook that got upgraded? You were not clear about exactly what was upgraded...but, if it was Outlook, then that would indeed explain it...the upgrade took you to a version of Outlook that is not supported.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

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Issues with Contact Pictures: Outlook 2010 and BlackBerry Desktop Software 6.1.0.36

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