Issues With Creative Suite 6!

So less than two months ago at my college bookstore I bought Creative suite 6 on PC and it was working fine till tonight. My pc refused to load acrobat pro x and i decided to repair it. Well little did I know it deleted all of it. I really need this program, how do I get it back?

Download CS6 products
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Issues with creative suite 6 second disk installation

The second disk to my creative suite 6 will not autorun or installi really need help spent a lot of money and i cant even use it!!!

Hi Poetjoe,
Yes , It will work for you ! If you install the product using the link mentioned above and use your Serial number to activate the product , there would be no issues for you .
Please do so and let us know if you have any other query that we can help you with.
Cheers,
Kartikay Sharma

Installation issue with Creative Suite 6 Production Premium install disks on ASUS laptop, Windows 8

Hi Adobe:
While trying to install CS6 Production Premium with install disks on my new laptop, many installation attempts have failed due to the DVD player falling asleep while reading Disk 2. The Installer software and Disk 1 seem to be operating fine, but after switching the disks when prompted, the installation simply stalls.
I have used these disks before and successfully installed on a previous desktop machine. I have an Adobe ID and issues serial number for this license.
May I download this content in order to circumvent the install disks entirely and try it that way?
Thanks,
[email protected]

CS6 product downloads
Mylenium

Install dramas with creative suite trial

I purchased the dvd of adobe creative suite 3 trial and need to install photoshop from the disks.
When I install I get message photoshop already installed so I cant install it
I have removed all reference to an earlier trial of photoshop which had not expired.
There is no reference in finder or spotlight for photoshop so where to from here
I tried downloading the photoshop trial from the website and half way through installing I get message PLEASE INSERT PHOTOSHOP ELEMENTS 6 which I dont have!!
This is extremely frustrating
Any thoughts most welcome
Ron Heydon
New Zealand

nstall dramas with creative suite trial
My original trial had not expired
I purchased the dvd from Adobe for creative suite 3 and all the programmes install except photoshop and after effects which I also had a trial version which I uninstalled after a couple of days
It is greyed out and says allready installed also
I cant find anything that relates to photoshop on the computer at all
I have searched spotlight and finder and cant find anything.
So I thought I would download photoshop from adobe and half way through installation I get error message please insert photoshop elements 6 which I dont have at all.
So either way I cant get photoshop to install.
Any help appreciated.
Ron Heydon

TA48312 i have an imac core 2 duo with 10.4.11 with creative suite 2 and 3. which os should i upgrade to?

i have an imac core 2 duo with 10.4.11 with creative suite 2 and 3. Yes, I know it's old... Which OS system should I upgrade to to be able to use CS2/CS3?
Thanks!

i have an imac core 2 duo with 10.4.11 with creative suite 2 and 3. Yes, I know it's old... Which OS system should I upgrade to to be able to use CS2/CS3?
Thanks!

Fonts bundled with Creative Suite 2 (and individual CS2 products)

The attached PDF lists all the fonts bundled with Creative Suite 2 and the individual CS2 applications.
Enjoy!
T

We had somebody spend a few hours looking into this. He found that on Windows only, if Bickham Script Pro and/or Warnock Pro is deleted after install, further installs won't get them back. It seems only a complete uninstall and then reinstall gets them back.
Sorry for the delay in posting this. I lost track of the thread....
DETAILS
I did some playing around with the CS2 installer and found something interesting that might be related to some customers not finding Bickham Script Pro or Warnock Pro.
On both the Macintosh and Windows platform, using the Suite installer to install even one app from the Suite (e.g., GoLive) installed Bickham and Warnock--no surprise.
On the Macintosh, if I manually deleted those fonts files from the Application Support: Adobe: Fonts folder, then used the Creative Suite installer to install another application from the Suite (e.g., Photoshop), those fonts got reinstalled--again, pretty much as I would have expected.
On the Windows side, however, if I manually deleted those font files from the Program Files\Common Files\Adobe\Fonts folder, then installed another app (e.g., Photoshop), the fonts DID NOT get reinstalled.
Even more interesting, if I manually deleted the entire Fonts folder from Program Files\Common Files\Adobe, then used the Creative Suite installer to install an application from the Suite (e.g., I removed Photoshop, deleted the Fonts Folder, then reinstalled Photoshop) the Fonts folder got reinstalled as did the reqd folder inside of it (and the contents of the reqd folder) but Bickham Script and Warnock Pro were NOT reinstalled.
On a fresh machine, I tried using the Suite installer to install only Photoshop from the Suite, just to make sure it actually installs Bickham and Warnock, and it does. I then removed Bickham and Warnock and installed GoLive with the Suite installer--still no Bickham or Warnock. Then I installed Acrobat with the Suite installer--still no Bickham or Warnock.
If I use Add/Remove to completely remove ALL Creative Suite applications and support files and preferences, then reinstall an app, I DO get Warnock and Bickham.
His theory: On the Windows platform, if customers are removing those fonts, or for whatever reason they don't get installed in the first place (though I couldn't reproduce a problem here), they may not get the fonts unless they do a full removal of the entire Creative Suite package (all applications) before reinstalling.

Fonts bundled with Creative Suite 3

Is there a list of fonts that will be included with Creative Suite 3 (Design Standard and Design Premium)? I'm getting a type order together and don't want to order anything I'll be getting with CS3...

I noticed that CS3 puts the fonts in Library/Fonts on the Mac. CS2 placed he fonts in Library/Application Support/Adobe/Fonts. What gives? Now I have duplicate fonts in two locations. Personally, I'd rather have them in Library/Fonts. But, some fonts from CS2 were not installed in Library/Fonts. I assume they are for Acrbat PDF use and Adobe must have chosen to leave them in Adobe's folder.
Should I remove the duplicates? I assume since they are the same, there's no harm in having two...still.

I currnently own a Macintosh computer with Creative Suite Master collection and I need help

I own a Macintosh computer with Creative Suite master collection and I just recently bought a Windows 8 computer that I want to use Creative Suite on also, I do not want to buy a brand new product as I have proof of ownership on my Creative Suite, is there ANY way I can get around buying a new product? I own the item for Mac I just want it for windows also, any answers will be appreciated!

It depends. If it's a CS6 suite you can apply for a platform change to Windows free of charge, but you terminate your Mac license.
CS5, you would pay an upgrade fee and be able to change the license.
CS4 and below... you have no options other than buying a Full Windows version of CS6.

Vista SP 1 Sound Issues with Creative Drivers

Hi all, I recently switched to a X-Fi Elite Pro, with a Nvidia Video Card.
Windows Vista SP (32bit)
Intel Pentium D .8 Ghz
2gb RAM
XFX GeForce 8600 GT 52mb running
Creative X-Fi Elite Pro
(it's been a while since I've needed this kind of support so let me know if more info is needed)
Anyways, from the moment Vista plays the logon sound there is static crackling and chirping noises whenever there is audio playing at the same time as any kind of visual change on the screen (not every screen update). For example videos on websites that play them as plugins are especially static-y. However, playing a fullscreen game (i.e. World of Warcraft) does not produce the static.
Interestingly, I have now tried two different video cards. The Nvidia and now a ATI Radeon, both have the same identical problem. I first thought that it might just be a Nvidia Issue but this is not the case
I have checked for IRQ conflicts and none exist that I can find. I have updated Windows as much as I think I can. I've tried changing Creative drivers as well.
Any advice is appreciated.Message Edited by djscotty on 0-04-2009 05:7 [email protected]

Re: Vista SP Sound Issues with Creative Drivers [email protected]

Wierd issues with creative champion pcie

hi,
i just spent a few bucks on this awesome new soundcard and i've had nothing but problems after i bought it, it worked the first day after 3 driver reinstalls and by using windows update i finaly got it working! but the problems are not finished, i have cracking sounds and noises all the time when i play games and hear music, sometimes the music levels drop so it sound like music phases out, i dont have these problems with my stock motherboard sound, i also turned off the feedback thing for mic so it wont interfer with my speakers, so i have no idea what im doing wrong, i've tried disabling the stock soundcard (supremexfi) in bios and removed it completely and it didnt fix it the issues at all, i also pushed the cables from card to the I/O as hard as possible without breaking anything and i have the same issues without any changes, so im completely lost now on what to do
if anyone got some suggestion it would be great, or else i have to return this card and get my money back, because this isent what i paid for..
system:
Windows 7 home premium 64bit
4gb ram, 066mhz corsair dominator
asus rampage formula
intel QX6700
ATI sapphire vapor x 5870
X-Fi Titanium Fatalty Champion PCIe(with 2.7.7 driver)

,Re: wierd issues with creative champion pcieRsometimes it can be a bit bugged(in rare occasions noises) and i have to change from gaming mode to entertainment to fix that, and if i play any old title games it seems that sounds crackle all the time and i gotta do a full reboot to fix it.
so i really rounded up what to do and what to prevent(this happens with all drivers and its even worse with the newer ones so im using the very WHQL drivers from windows update)
looks like a RMA soon!
i appreciate the help! but not sure if i wanna make so many adjustments just to get some soundcard working.. just seem too much work for something i bought just to enjoy, sadly enough
creative: useless drivers, either fire the whole department or merge with asus is the only solution i can really predict would be a good change

Uninstall Adobe Creative Suite 4 Web Standard with creative suite cleaner tool not working

hi, I try to silently uninstall Adobe Creative Suite 4 Web Standard using the Adobe Creative Suite Cleaner Tool
on a win7 x64 (french) computer so far with no success
I tried
AdobeCreativeSuiteCleanerTool.exe ‐‐removeAll=CS4
     in the log I get a ERROR: CS4 not recognized value.
AdobeCreativeSuiteCleanerTool.exe ‐‐removeAll="Adobe Creative Suite 4 Web Standard" and ‐‐removeAll=Adobe Creative Suite 4 Web Standard
with the same error
then I tried to create the cleanup xml file by using the command AdobeCreativeSuiteCleanerTool.exe --createCleanup=c:\test
it create the cleanup.xml file : (I un commented the cs4 product name manually
<?xml version="1.0" encoding="UTF-8"?>
<Products>
<Properties>
          <Property name="eulaAccepted">1</Property>
          
</Properties>
<CS4>
          <Product productName="Adobe Creative Suite 4 Web Standard" version="4.0"/>
</CS4>
<CreativeCloud>
          
</CreativeCloud>
</Products>
as you can see there is none product listed (like dreamweaver, flash...that are on the computer)
this is what i have in the log
[Wed Mar 20 17:34:15 2013] Please enter (y) for Yes or (n) for No. ... >>
[Wed Mar 20 17:34:17 2013] Processing create cleanup in SILENT MODE
[Wed Mar 20 17:34:17 2013] Creating cleanup XML at: c:\adobeToolUninstaller\cleanup.xml
[Wed Mar 20 17:34:17 2013] :: Start :: Iterating PDB
[Wed Mar 20 17:34:17 2013] :: Start :: Iterating CAPS
[Wed Mar 20 17:34:17 2013] [Coll ID: 74391d4c0f181c4d062cf4de6461d86]
[Wed Mar 20 17:34:17 2013] AC: {88B22BFB-4ADC-4E16-9EE8-45EAB68E2FE1} Setup: 2.0.138.0 Name: Adobe Creative Suite 4 Web Standard
[Wed Mar 20 17:34:17 2013] :: End :: Iterating CAPS
[Wed Mar 20 17:34:17 2013] ::Start:: Writing to XML
[Wed Mar 20 17:34:17 2013] [CS4] {88B22BFB-4ADC-4E16-9EE8-45EAB68E2FE1}, Adobe Creative Suite 4 Web Standard, 4.0
[Wed Mar 20 17:34:17 2013] [CreativeCloud] {11111111-1111-1111-1111-111111111111}, Creative Cloud Installer, 1.0
[Wed Mar 20 17:34:17 2013] :: End :: Writing to XML
[Wed Mar 20 17:34:17 2013] Closing cleanup XML.
[Wed Mar 20 17:34:17 2013] Cleanup XML created at: c:\adobeToolUninstaller\cleanup.xml
[Wed Mar 20 17:34:17 2013]
[Wed Mar 20 17:34:17 2013] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
[Wed Mar 20 17:32:56 2013] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Wed Mar 20 17:32:56 2013] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Wed Mar 20 17:34:17 2013] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
[Wed Mar 20 17:34:17 2013] ---------------------------------------------------------
[Wed Mar 20 17:34:17 2013] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
then I ran the command AdobeCreativeSuiteCleanerTool.exe --cleanupXML=cleanup.xml , it proceeds through a lot of msi
then errors with
[Wed Mar 20 17:40:29 2013] An error occured trying to remove payload from database: Adobe CSI CS4
[Wed Mar 20 17:40:29 2013] finished updating installState
[Wed Mar 20 17:40:29 2013] Deleting session: 74391d4c0f181c4d062cf4de6461d86 from ribs_collection and other associated tables
[Wed Mar 20 17:40:29 2013] Updating caps schema pcd_meta to 2 if earlier version is less than 2
[Wed Mar 20 17:40:30 2013] ..
[Wed Mar 20 17:40:30 2013] Removing content of Product : Adobe CSI CS4, Version : 1.0.1
[Wed Mar 20 17:40:30 2013] Ex: Incorrect number of bindings supplied. The current statement uses 1, and there are 38 supplied.
[Wed Mar 20 17:40:30 2013] ERROR. Refer log at: C:\Users\ADMINI~1\AppData\Local\Temp\Adobe Creative Suite Cleaner Tool.log
I reboot the computer, check add remove program, cs4 web standard is still here, and I can still launch the applications like nothing happened...
but at this point if I try to manually uninstall (with add/remove program) i get an error message saying "cirtical errors during installation: program installation database is incorrect, reinstall from original support" (maybe not accurate as it's in french)
same thing if i run manually the cleaner tool and go through the dialog.
I don't know what else I can do, I've already spent a couple of hours with this issue.
Any help / suggestion would be appreciated, thanks.

hi, thanks for your answer, actually this is what I have to do:
I have to uninstall cs4 english to install it back in french. If I try reinstall with the french licence over the existing install, it starts in trial mode and ask for the licence.
So if I follow your advice I should reinstall, uninstall, then reinstall ( and I have to do that on 30 computers, through SCCM, not manually)
As you see it become quite complicated.
An other suggestions?
thanks

Google Nik Collection with Creative Suite 5 Web Premium

Ever since I installed Google Nik crashing my Photoshop began crashing upon exit. Now my Dreamweaver crashes (often).
I have uninstalled it, reinstalled it and reuninstalled it and I still am crashing. Is anyone else having this problem? What can I do to fix it?
Thank you!

I don't have any easy answers. Try removing CS5 with the Adobe Cleaner Tool here:
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Download a clean copy of CS5 here and reinstall:
Other downloads
If that doesn't work, there could be hardware issues going on.

Is there an issue with Elearning Suite 2.5 and Windows 8?

I am trying to move my Elearning Suite 2.5 to a new laptop after my previous one died. The new machine is running Windows 8 and gives an installation error with a long list of Warning: DW066: OS requirements not meet. Is there an issue?
I was able to load Creative Suite 5.5 to the new laptop without any problems.
Thank you

Here is the entire error listing after it states the installation encountered errors.
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 2 error(s), 13 warning(s)
WARNING: DW066: OS requirements not met for {0D96CFE6-376D-44B8-808A-16F3BEB73263}
WARNING: DW066: OS requirements not met for {601CB5BC-03F9-43CC-86F0-C75E65E6AF31}
WARNING: DW066: OS requirements not met for {56AE7FCC-81B2-4A63-A171-CD95C9295EF2}
WARNING: DW066: OS requirements not met for {4717AE70-5377-45C7-A9E9-4E400485F0BF}
WARNING: DW066: OS requirements not met for {8B59B329-26C1-48A4-A5AA-923F55B17B87}
WARNING: DW066: OS requirements not met for {948B7277-3D4C-4672-B1DB-24B3C83D704E}
WARNING: DW066: OS requirements not met for {25303D67-B573-460C-A0B6-B5CF2AE05045}
WARNING: DW066: OS requirements not met for {33E08F4F-42B7-42A9-89E4-443E02738DB0}
WARNING: DW066: OS requirements not met for {D5B1535A-FDFC-4B40-B2E2-21DA83D9CB57}
WARNING: DW066: OS requirements not met for {AD60EB24-4CEE-4CA0-A6AA-526EAF41F2DB}
WARNING: DW066: OS requirements not met for {F9FAC696-2E48-497D-B820-C9A65DA630DF}
WARNING: DW066: OS requirements not met for {7DE6CDC3-CFEE-4564-813D-3F59E5D71F10}
WARNING: DW066: OS requirements not met for {C92E440F-EE79-4A28-B1E1-EC82B6F2AF33}
ERROR: DW020: Found payload conflicts and errors:
ERROR: DW020: - Adobe Flash CS5.5 depends on Adobe Flash Player 10 ActiveX to be installed.
FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.

Issues with Creative Cloud for teams deployment workflow

The Adobe Creative Cloud for teams IT Deployment Guide lists out steps for IT admins to deploy the CS6 applications and then have their end-users license the trial software with their Adobe IDs once they have been invited to the team. There are two major issues with this document.
First, the media that is on the FTP is not for North American English. We are working to get that posted on the FTP site ASAP. In the meantime, you can find the CS6 MC media from: http://www.adobe.com/downloads/
[Note: Getting media from that page requires the use of the Adobe Download Assistant which is very consumer focused. Sorry about that.]
Second, in order to have the ability to login properly with a Creative Cloud for Teams account the system needs to have the latest copy of Adobe Application Manager installed. If you do not do this step the end user will be prompted for a serial number.
Unfortunately the Adobe Application Manager can’t be packaged with AAMEE nor is it a native installer. I know, I know! Here are the links to the Adobe Application Manager installers:
Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
It can be installed from command line by:
Win: <Path to Setup.exe>Set-up.exe –mode=silent –action=install
Mac: <path to ASU> /ASU/Install.app/Contents/MacOS/Install –mode=silent –action=install
Jody Rodgers | Sr. Product Manager | Creative Cloud for Enterprise | Adobe Systems

Hi Boncker,
I see that you have an active Subscription under your account . Please launch any of the installed product and when you get the trial prompt , please click on License this software and then Enter the Adobe Id & Password for the account that you have accepted the invite .
Please do let us know if that worked for you or not .
Cheers,
Kartikay Sharma

Multiple issues with Creative Cloud File Syncing

I'm have issues with syncing files on my mac to Adobe Creative Cloud. I don't seem to have issues syncing via drag and drop to my web browser. I keep getting this error while syncing via finder:
I also have a fairly complex PSD with folders that i'm toggling on and off using Layer Comps. I don't see any difference when switching Layer Comps within Extract in the browser. I do see the changes when turning on and off the folders though.. What's the deal with that?
Why does it take so long to render the PSD after I turn on a folder or switch layer comps? It takes about 30 seconds to re-render, which is crippling for our workflow.
This would be an amazing tool for our developers if these 3 issues were resolved.

Thanks for the information.
Could you now send me some log files please..
The log files can be found here:
Mac: /Users/<yourusername>/Library/Application Support/Adobe/CoreSync/
Windows: C:\Users\<yourusername>\AppData\Roaming\Adobe\CoreSync\
The logs have the date in the filename, like "CoreSync-2014-03-25.log". Please compress (zip) all the CoreSync-2014-MM-DD.log files and email them to me directly at [email protected]
Thanks
Warner

Issues With Creative Suite 6!

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