Issues with Gagabit connection on BT Home Hub 3.0

I did post this is the BB Other Forum, but got no reply, maybe someone can answer it in this one.
I have just received a BT Home Hub 3.0 to replace my old HH 1.0
I have connected the hub up and 'assumed' that if I plug port 4 into my existing gigabit home network everything would work simple.  However this is not the case.
My existing ;working' home network has the following
1 x PC
1 x Laptop
1 x N.A.S
These are all connected by a 5 port Netgear Switch (GS605) they all have the yellow light to say they are at gigabit speed.
When I plug the HH 3.0 into the swtch, the light only comes up as orange (100mps).  I have tried changing cables, but still the same result.
However, if I connect the PC directly to the HH 3.0 then my Local Area Connection says it is connected at 1.0Gbps.
When connected to the switch, my connection through the HH 3.0 is very slow, but when connected directly to the HH 3.0 it is running at speeds I previously had.
I have disconnected all items from the switch, powered down the HH 3.0 and connected it on its own.  The yellow (1Gbps) light flashes for a while and then changes to orange.
Can anyone advise?
Regards
Trevor

I have tired connecting just the HH 3.0 to the Netgear Switch with cables that I know work at 1 Gbps and into all the ports.  Resetting the HH 3.0 on several occasions.
Each time the light flashed yellow and then turned to orange.  I know the switch works as I have green lights when known Gbps items are connected, eg, PC, Laptop and NAS.
When I connect my PC directly to the HH 3.0 in the Gbps my network connection comes up as 1 Gbps.
It is just when I connect the HH to the switch.
When I go to the Home Network setting on the HH I have the following.  The hub is connected to the switch on ethernet port 2
PC connected at 1000 Mbps (directly to the Gbps on the home hub)
BT Vision connected at 100 Mbps (directly to port 1 on the home hub)
Laptop connected at 100 Mbps (connected to the switch) but is showing as 1 Gbps on the switch.
NAS connected at 100 Mbps (connected to the switch) but is showing as 1 Gbps on the switch.
Any further ideas?
Regards
Trevor

Similar Messages

  • I'm trying to connect to my home wifi with my imac gh5. After I enter the password it says connection timeout or password incorrect. I know there's no issue with the connection but I don't know what else to do. Does anyone know how to fix this problem?

    I'm trying to connect to my home wifi with my imac gh5. After I enter the password it says connection timeout or password incorrect. I know there's no issue with the connection but I don't know what else to do. Does anyone know how to fix this problem?

    What is the make & model of your home Wi-Fi router that you are attempting to connect your G5 iMac to? Which exact model of iMac do you have?
    What wireless security type is your router using: WEP, WPA, or WPA2? If you temporarily disable wireless security, can the iMac connect to it now?

  • How do I set up my time capsule with my PC and BT home hub

    Hi, I really need help.
    I have a new time machine I am having trouble setting up. I have a BT Home Hub that I have hard wired to the TC to the WAN port. I have Connected my PC to the Ethernet port. The PC will not find the TC.
    I also need to Wi-Fi attach other laptop PCs to it.
    PLEASE CAN SOMEONE HELP?
    Ade.

    You might have an IP collision ..
    unplug the wan connection to the home hub..
    Restart the Time Capsule with a single ethernet connection to a pc plugged into its LAN port.
    Make sure the pc is getting an ip address. Open airport utility and see if you can now access the TC.. !
    When you say PC do you mean windows machine?
    Windows can have some issues accessing the TC.. especially if you have the windows computer on win7 running homegroup.. which is a wretched piece of incestous connection between win7 exclusively.

  • I cant get my macbook (2008 model running 10.6.8) to connect to the home hub 5

    to connect to the home hub 5 it connects eventually but is extremely tempermental... does anyone have a fix that doesnt involve messing around with the home hub settings...
    for further notes, my dads macbook (same model but running 10.7) connects and works fine, as does the 2 windows desktop computers and laptops we have, my xbox and play station 3 consoles, my iphone 5c, ipad mini, my mums iphone 5, and my dads and sisters samsung galaxy note phones.... even as i type this i can kind of see the problem being with my macbook rather than anything else.... but if someone could give a solution that would be great =] 

    Howdy there SwipeatronSparks,
    If your MacBook Pro still has issues when connecting to your hub, I would recommend the troubleshooting for the symptoms you are seeing in the following article, named:
    Wi-Fi: How to troubleshoot Wi-Fi connectivity
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • Issues with WiFi connection to Deskjet 3545

    Hi,
    I have number of issues with WiFi connection to my new Deskjet 3545 AIO:
    1. Printer is not able to get IP address automatically from home WiFi router (all other devices get IP with no problem). Using WPS allow printer to register in network but after switching off, WPS setting is not stored, so I have to do it again. This I was able to solve with manual entering of IP address, netwrok mask, DNS and gateway address.
    2. Official HP software installed from HP site was able to find printer for 3dattempt, and it started to work. But after a while, "HP utility" program loose connection to printer,  so I can not see any parameters, and I get "can not find printerä message when start to to print. After a some time (minutes to hours), whithout any action from my side, connection to printer seems to be restored, so I can see printer parameters in "HP utility" and printing is started.
    3.  Official HP software installed from HP site on PC (Windows 7) is not able to find printer on WiFi at all, works only with USB.
    All this is disaponinting and unexpected, as my office HP LaserJet Pro 400 Color works perfect.

    Hi @DmiBro,
    Welcome to the HP Forums!
    I see that you are having some wireless issues with your HP Deskjet 3545 to your Mac OS X 10.10 and Windows 7 computers. I am sorry to hear this, but I am happy to help!
    I would recommend the following guides:
    HP Single-Function and Multifunction Printers - 'Printer is offline' Message Displays on the Compute.... (The solutions for OS X v10.8 Mountain Lion and OS X v10.9 Mavericks will work on Mac OS X 10.19 Yosemite.)
    HP Single-Function and Multifunction Printers - 'Printer is offline' Message Displays on the Compute....
    HP ENVY 4500 and HP Deskjet Ink Advantage 3540 e-All-in-One Printer Series - Printer Does Not Mainta....
    Tips for troubleshooting wireless connection issues
    The following tips can help you troubleshoot and avoid wireless connectivity issues. You can try these tips separately or in combination to get a successful wireless signal.
    Move the printer and the computer closer to the router, but no closer than 6 ft (1.8 m). Wireless signals can be weaker at greater distances between the printer and the router.
    If you are experiencing an intermittent wireless connection, try restarting your router. Consult your router manufacturer, Internet service provider, or network administrator for instructions on how to restart the router.
    Remove any metal objects between the printer, the computer, and the router. Objects such as refrigerators, microwaves, or metal bookcases can interfere with wireless transmission.
    Move any device that emits radio signals, such as microwaves and cordless telephones, farther away from the printer. Such devices can interfere with wireless signals.
    I would also recommend this website, HP Wireless Printing Center - Troubleshooting Issues.
    Hope this information is helpful, and have a nice day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Issues with my connection when gaming (Insurgency)

    Hello,
    I just bought the MSI GT72 2QE. I am very pleased with de specs like the Geforce GTX 980m and the i4710hq but there is an issue that is bothering me some days now. When i am playing my beloved game Insurgency, i get ping spikes all the time. So i followed up some instruction on uninstalling the Killer software suite and just installing the drivers when i encountered the next problem. My Killer Wireless-n/a/ac 1525 Wireless Network Adapter couldn't find the drivers in the 'drivers only' package. But i did my best to find other drivers and accomplished after 5 hours full of frustration. So that is done but still doesn't solve my problem.
    I don't know what to do anymore and I'm starting to think that maybe my Killer Wireless-n/a/ac 1525 Wireless Network Adapter is the issue. Maybe this is a hardware issue. I contacted the store where i bought it and they will contact me in 48 hours with a possible solution but the guy said that after all my effort it seems like a hardware issue indeed. You guys are my last hope or my laptop will be gone for 3 weeks at the factory.
    Video of ping:
    nl.tinypic.com/r/ztisd1/8
    I hope someone has the solution.
    Excuse me for my incorrect English, it's not my native language.
    Bye!

    Thanks for your reply.
    I'm glad (and I'm not glad for the others..) that I'm not the only one. But it's not because there are more devices connected to my router because I am the only one now and I'm still having this problem while my other laptop doesn't have any problems at all. I've tried everything so far now. Resetting my router, restarting my router, reinstalled windows, reinstalled drivers, got rid of the software suite, turned off firewalls, virusscanners etc. Everything.
    I thought it was only with Insurgency but it's also bugging me with Battlefield 4.
    So i have tried and done everything i could find on every forum on the internet. Still I don't get the download/upload/connection I am used to when using wireless. When i am in my room, which is 10m away from the wireless router, my download speed is max 1200 kb/s where I would easily get 2300 kb/s. Also when playing online games I am having big issues with my latency/ping. It goes from 60 to 200 to 400 and back every 15/20 seconds. I also own a Asus laptop and I don't have any issues at all with the wireless connection. When I am in my room there are no problems at all. I am starting to think that the Killer Wireless adapter is just a f*cked up thing. I bought a laptop (GT72 with 980m) for €2300 but I am having all these issues with the connection. It makes me really frustrated.
    Longer vid of ingame netgraph:
    nl.tinypic.com/r/97mjae/8
    I am hoping that there is something that solves my issues. I'm starting to think that another wireless network adapter from another brand is the only option. Is there an option to change the wireless network adapter on my laptop because I will if I can. This piece of sh*t needs to be replaced.
    Bye

  • Issues with ODI connection to Hyperion Financial Management

    Hi,
    I am having some issues with ODI connection to Hyperion Financial Management. ODI and Financial management are setup on different machines.
    The ‘Cluster(Data Server)’ name in Topology is given as ‘hfm03cl’. On reverse-engineering a model it gives the following error:
    org.apache.bsf.BSFException: exception from Jython:
    Traceback (innermost last):
    File "<string>", line 38, in ?
    com.hyperion.odi.common.ODIHAppException: Error occurred in driver while connecting to Financial Management application [HFM1] on [hfm03cl] using user-name [admin].
    at com.hyperion.odi.hfm.ODIHFMAppConnection.<init>(ODIHFMAppConnection.java:58)
    When HFM is installed on the same machine, it works fine. How does ODI identify a cluster on a different machine? Do I have to give the machine name along with the cluster name? If so, what is the format?
    Thanks,
    Su

    You will need to have the HFM client installed on any machine that will be running ODI (i.e. Designer or Agent) that will be executing connections to an HFM server.
    Once you have the HFM client installed, see if you can actually connect to HFM from that machine using the HFM client.
    Couple of other thing, in the Physical Schema, have you set the Application Catalog and Work Catalog to the same HFM application?
    Also, when you are reversing, are you using the local agent or one you have installed using agentservice?
    geeo

  • Since the Mountain Lion OS update today I've had issues with internet connection and e-mail, has anyone else?

    Since the Mountain Lion OS update today I've had issues with internet connection and e-mail, has anyone else?

    That's what I would have thought, but even after saving the setting, as soon as I shut down my computer or log out of Mail, it automatically defaults back to 25. It's a bit frustrating.
    Now I just need to figure out how to get rid of those horrible pop-up banners but still have my glass sound and number of emails in the red dot when I get an email...
    These little tweaks are the only thing I HATE about upgrading my OS.

  • My itunes account shuts down for no reason.  It wont recognize my iphone and there is an issue with network connectivity and itunes.  I have already  reinstalled itunes and did a syste restore on my computer, firewall checked and virus scan done.  Ideas??

    My itunes account on windows xp shuts down for no reason.  If even try to delete something from my library it shuts down.   It wont recognize my iphone and there is an issue with network connectivity and I can't connect to the store.  I have already  reinstalled itunes and did a system restore on my computer, firewall has been checked, itunes is ok on firewall and virus scan done.  Ideas??

    Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

  • TS1398 After the recent update of iOS 7.0.6 my phone is having issues with wifi connectivity. It gets disconnected most of the time. It is very toublesome while watching videos, sending pics, chatting and so on. Please advise. Thank you.

    After the recent update of iOS 7.0.6 my phone is having issues with wifi connectivity. It gets disconnected most of the time. I went through support page and done with "Reset Network settings" too but it doesn't help. It is very toublesome while watching videos, sending pics, chatting and so on. Please advise.
    It works fine in LTE network. The problem is with WIFI only.
    Thank you.

    Hey Siddh.s!
    Here is an article that will help you troubleshoot this issue with your Wi-Fi connections:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • Hi im in uk and have i pad. on internet i have 3 networks to choose to connect to. first is my bt homehub second is bt wifi third is bt wifi with fon, my problem is when im at home it connects me to home hub no prob but when im on the move what do i have

    Hi. I have i pad. I have 3 choices of connection for internet. btwifi, bt wifi with fon and my home hub. Home hub is fine but how do i get internet on the movbe cause when i try to connect to bt wifi outside my house i get the message i have no connection. Ive got the bt wifi app and it works fine. can anybody help me with my wifi so i can use it whilst away from home

    Just login to get started, and the BT Wi-fi app will automatically connect you to the UK’s largest wi-fi network whenever you're in range . **IMPORTANT: TO ACCESS BT WI-FI YOU MUST USE YOUR BT ID, @BTINTERNET.COM OR @BTCONNECT.COM EMAIL ADDRESS. THIS WAS SENT TO YOU IN YOUR ORDER CONFIRMATION EMAIL*
    Please go through the Description once mentioned by the App developer in the iTunes store link : https://itunes.apple.com/gb/app/bt-wi-fi/id384404559?mt=8

  • Connecting with a Wireless Printer on Home Hub 3.

    How do I get a XP Notebook to connect with the HP Photosmart 6510 connected wirelessly to my BT Home Hub 3.
    My Network Places shows BT Home Hub 3.
    Double click on HH3 and scrolling down to My Home Network.
    You can see HPFE0AAB under wireless network, which is the HP Photosmart 6510.
    According to the Photosmart it’s url is 192.168.7.71 and it is correctly connected to the hub.
    The XP Notebook does have the relevant basic printing drivers installed for the Photosmart.
    Perhaps I should add that I gave up trying to connect the Windows 8 Desktop to the printer wirelessly and used a USB instead. I’m not sure if the problem is with the set up of the Notebook or the Hub. I have tried turning off firewalls which so far seems to make no difference. I am running MSE on the Notebook and Defender on the Desk Top.
    I've tried so many approaches I'mgoing round in circles.
    Solved!
    Go to Solution.

    Here are the GENERAL steps on how to add a wireless printer on your wireless network.
    As you have said that it is already connected and visible to the network it is a case of checking the settings below then if ok go to “adding printer to your networked computer” section
    The wireless printer must have a static (i.e., manual) IP address assigned to it from your network IP address range. It cannot be DHCP enabled, otherwise every time DHCP assigns a new address, your printer port will stop working.
    How to set a manual IP address on your printer:
    When the printer is connected to the network the first time, the router will assign an IP address to it. To get the IP address that the printer was assigned, find the printer on your network and right click on it. It will bring up a properties box. The IP address for the printer will be found somewhere in there.
    Using an Internet browser, type the IP address of the printer into the address line of the browser and press enter. It should bring up a printer configuration window.
    Now, since each printer is different, I can't give you the exact steps, HOWEVER, here's what you are looking for:
    Find a Network - TCP/IP configuration menu. Somewhere in that menu, it will give you the choice of setting a manual or static IP address versus a DHCP (Dynamic Host Control Protocol) assigned address.
    You want to manually set the IP address to the address given on the configuration page. This would normally be 192.168.1.xx. The subnet mask will normally be 255.255.255.0 and the gateway will normally be the IP of the router, usually 192.168.1.254
    Once the IP address is assigned permanently to the printer as a static address, you are now ready to add the printer to each computer on your network.
    Add the Printer to Your Networked Computers
    In Windows XP, follow these steps to add the wireless printer to your computer:
    Go to Start, Printers and Faxes.
    Double click on Add Printer
    Click Next.
    On the Local or Network Printer dialog box, choose Local Printer and UNCHECK the box that says "Automatically detect" the printer. Click Next.
    On the Select a Printer Port window, choose to Create a New Port, and then under Type of Port, choose Standard TCP/IP port. Click Next.
    Make sure the printer is On and Ready, and connected to the network. Click Next.
    Type in the static IP address of the printer that you set in the steps above. Click Next.
    It will then try to connect to that IP address. It you typed it wrong, or the printer is off, it will come back and give you an error.
    If all is well, it should then ask you for the printer driver. Either set it to find the driver that you have previously installed or insert the CD for the printer, and find the Windows XP version of the driver. 
     Then choose the driver you want to install.
     Click Next. It will install the driver and ask you to name the printer.
     When it is done, click Finish. (You can choose to print a test page if you want).
    Hope this helps.

  • Iphone 5 issues with wifi connection

    Hope someone can help.  in the past few days my iphone 5 cannot or will not connect to the wifi network in my home.  It will connect if in close proximity to the home hub.
    Hub security been checked and all ok
    My phon has worked fine with wifi until then, and no issues.
    Two other iphone 5's in the house and they have no issue and connect without issue
    Can anyone help
    Regards
    Atomictnt

    Try resetting your network settings, go to settings>general>reset then tap reset network settings, then restart your iPhone by holding down the on/off and the home buttons until you see the Apple logo. 
    If you are still having problems try restarting your router. 

  • Unknown users connecting to BT home hub

    So I was poking around on the home hub and on the DHCP page I can found:
    Unkown Host
    a8:e3:ee:94:f4:0b
    192.168.1.5
    00:23:48:45
    Exactly as this - which is very odd as we have no devices with this MAC address. It is definately connected as I can ping it:
    Macintosh:~ graeme$ ping 192.168.1.5
    PING 192.168.1.5 (192.168.1.5): 56 data bytes
    64 bytes from 192.168.1.5: icmp_seq=0 ttl=255 time=6.968 ms
    64 bytes from 192.168.1.5: icmp_seq=1 ttl=255 time=3.328 ms
    64 bytes from 192.168.1.5: icmp_seq=2 ttl=255 time=3.183 ms
    64 bytes from 192.168.1.5: icmp_seq=3 ttl=255 time=3.312 ms
    64 bytes from 192.168.1.5: icmp_seq=4 ttl=255 time=5.286 ms
    64 bytes from 192.168.1.5: icmp_seq=5 ttl=255 time=10.186 ms
    ^C
    --- 192.168.1.5 ping statistics ---
    6 packets transmitted, 6 packets received, 0% packet loss
    round-trip min/avg/max/stddev = 3.183/5.377/10.186/2.548 ms
    But I can't find where it is or how to kick it off. I have the network "secured" as much as the hume hub will allow so am not happy to find interlopers there. Also noticed that the number of MB downloaded the other day was rather high (~ 1GB/day) considering no one had been here.
    Very odd. Any home hub experts out there who can tell me how to disconnect people? The odd thing is that there is no entry in the "Devices" section of the page. Any suggestions or insight will be appreciated!
    Thanks,
    Graeme
    Solved!
    Go to Solution.

    graemewinter wrote:
    Funny thing that - I do. After rummaging through the network settings on the PS3 it seems that it is by default in 'lurk mode' where it does not register itself with the DNS hence could not get to it from the home hub. It was switched off. Odd.
    Also seems that the amount of bandwidth used according to BT on viewYourBroadbandUsage is *much* lower than that reported by the router. Odd indeed. Hmm...
    Anyhow, thanks DS for the pointer!
    No probs
    You could always disconnect the PS3 from the hub when online gaming isn't needed...
    (And when you do, name the device via the hub manager, fix it to the issued DHCP address and no more 'who is this on my system')
    -+-No longer a forum member-+-

  • Connecting server to Home Hub 1.5

    All Apologies for this probably being a silly question, but I want to connect my Home Hub 1.5 to another computer using one of the ethernet ports and I am struggling. The reason for connecting the computer is that I am using the computer as a music server which will then connect through the hub wirelessly to other devices around the house. My problem is that I connect the computer using the Ethernet cable but using my laptop wirelessly in other areas of the house I cannot see the hard wired computer. The laptop I am using is running Windows 7 and the PC is running Vista. Now I accept I may have compatibility problems with the two operating systems, but I have not got that far yet as I cannot even see the PC! So would appreciate any pointers or ideas or any documentation on this site which will explain in muppetry terms how to do this! Would appreciate any help. Cheers

    bigpete wrote:
    All Apologies for this probably being a silly question, but I want to connect my Home Hub 1.5 to another computer using one of the ethernet ports and I am struggling. The reason for connecting the computer is that I am using the computer as a music server which will then connect through the hub wirelessly to other devices around the house. My problem is that I connect the computer using the Ethernet cable but using my laptop wirelessly in other areas of the house I cannot see the hard wired computer. The laptop I am using is running Windows 7 and the PC is running Vista. Now I accept I may have compatibility problems with the two operating systems, but I have not got that far yet as I cannot even see the PC! So would appreciate any pointers or ideas or any documentation on this site which will explain in muppetry terms how to do this! Would appreciate any help. Cheers
    You need to run the Windows network setup wizard and create a home network. Make sure that both computers are in the same workgroup, and enable file sharing on Vista.
    You should the ne able to see the Vista computer from Windows 7.
    note:- Moving this thread to Other BB Queries as its not related to broadband connection issues.
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Maybe you are looking for