ISSUES WITH GIFT CARD BALANCE?!

I ALWAYS BUY SONGS WITH STORE BOUGHT GIFT CARDS AND I'VE NEVER HAD A PROBLEM UNTIL TONIGHT. I DO THIS SO I DON'T HAVE TO PROVIDE MY CREDIT CARD INFO ON THE COMPUTER. WELL, I DOWNLOADED A NEW GIFT CARD TO BUY SOME NEW SONGS. ITS NOT TAKING IT OUT OF MY ITUNES STORE BALANCE AND REQUIRING MY CREDIT CARD AS A PAYMENT?? IS ANYBODY ELSE HAVING THIS ISSUE??

I just recently added a gift card - I try to purchase a song and goes back to my billing account! How can I use my gift card that I had already added the code but and now when pick a song it brings me back to my billing so I enter in Gift certificate and try to use my gift card - it says it is already been redeemed! Thank you!

Similar Messages

  • Connection issue with Gift Card

    Hi everybody,
    I have a problem when trying to connect to iTunes Store to redeem a gift card. Whenever I push button "use code" (please apologize for translation: I'm using the italian version), I get a message saying that iTunes Store could be busy and I should verify Internet connection.
    But when I run iTunes Diagnostics everything is OK.
    The issue won't happen (I think) if I buy a song normally.
    I'm using the newest version of iTunes (7.3.1.3) and I've de-activate Widnows Firewall but the problem still occurs.
    Do you have any suggestions?
    Thank you in advance
    Riccardo

    Hello there sam234,
    Gift cards are always awesome to purchase, and even better to receive! I’m sad to hear that you seem to be having continued issues with one you may have purchased from us. Generally speaking, we can usually resolve the issues with gift cards, especially if they are Best Buy gift cards.
    That being said, I am sending you a private message to gather further details about the $50 gift card you seem to be having troubles with. You may check your private messages by signing into the forum and clicking the envelope icon in the top right corner of the page.
    Sincerely, 
    Tasha|Social Media Specialist | Best Buy® Corporate
     Private Message

  • How can I change the payment method to None with gift card balance.

    How can I change the payment method to None with gift card balance?
    I already have an Apple ID account with no credit card but when I try to log in download free app it says Apple ID has not been used in iTunes store please review your account and it appears the billing info and there's no none in the option..how can I solve this so that I can used my Apple ID and can download free apps?

    Hi ..
    Help here >  Why can’t I select None when I edit my payment information?HHi

  • HT4009 In-app purchase with gift card balance

    I have an iTunes gift card balance on my iTunes account.  When I attempt to make an in-app purchase, it does not process at all and instead directs me to view iTunes Store Support to complete this transaction.  Can anybody help with this issue?

    Click here and request assistance.
    (76276)

  • Why can't i buy anything with gift card balance on authorized computer

    I have gotten another computer. My son is using the one that I had put the gift cards on.  I am trying to redeem the balance I have to buy songs but it won't allow me to do it.  I haven't been able to find any answer to my question.  Is anyone about to help me???

    Perhaps if you provide more detail than just "won't allow me" someone can offer suggestions. As it is, you've not given us anything like enough information on which to do more than guess.
    Regards.

  • Itunes - How to use a credit card with a remaining gift card balance

    In iTunes, I'm running into an issue where I have a gift card that is tied to my account and i have 4$ left on the card. I want to buy a song using my credit card, and I have successfully entered my credit card information into my account, but I don't know of a way to explicitly buy a iTunes song and charge my credit card rather than having it pull from my gift card's remaining balance.
    Please let me know if there is explicitly charge your credit card even with a remaining gift card balance. In recent songs that I've bought, iTunes has been automatically defaulting to use my registered gift card rather than the credit card I have on file.

    I'm having a similar issue: just redeemed a gift card for $25. I can see it in the upper right corner. Yet when I select a song to download, I am (again) asked to sign in and select a credit card to use. I don't want to use a credit card, I want to use the $25 card. This hasn't happened to me before now. If I click the 'redeem gift card' option in the credit card screen, it correctly says that that card has already been redeemed.

  • Trying to buy app with gift card.  says card was already redeemed?  my acco unt shows $100 balance.

    Trying to  buy app with gift card.  The Mac app store says card was already redeemed.  But my account shows still $100  balance.  ???

    Refresh issue. Sign out and back in again.

  • HT1918 Use gift card balance before charging to credit card

    How can I set the payment to default to using my gift card balance before charging my credit card?
    I redeemed a few gift cards a couple of days ago and have a balance to draw from, yet the charge for the items I've ordered since then have hit my credit card, and that's not what I wanted to happen. I wouldn't have made those purchases if I knew that.

    Purchases should always be deducted from your credit balance first unless you're buying a gift for someone. Assuming you were indeed not buying a gift for someone else - gifts cannot be purchased using a credit balance - another user in the forums posted this as the reply from the iTunes Store when this issue was brought up. Perhaps it will help you. If problems persist, contact the iTunes Store:
    http://www.apple.com/emea/support/itunes/contact.html
    Regards. 
    I'm sorry you weren't able to make a purchase using your store credit. To purchase items on the iTunes Store with your store credit, your account information in your user profile needs to be corrected. I'll walk you through this process to get you back up and running in no time. 
    1) Visit the My Apple ID website at:  http://appleid.apple.com 
    2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button. 
    3) Click the "Manage your account" link. 
    4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button. 
    5) Click "Addresses" in the column on the left. If you have multiple shipping addresses, remove any out-of-date or duplicate addresses by clicking Delete. Also, make sure the state or province field is filled out correctly for each address. To edit an address, click Edit. Edit all of your shipping addresses and make sure the appropriate state is selected in the State drop-down menus. 
    6) Now click "Phone Numbers" on the left. The area codes should be in the area code fields and the phone numbers should be in the phone number fields. If an area code is missing, or if it is in a phone number field, your account information may not save properly. 
    7) Make any other necessary corrections, then click the Save Changes button. 
    8) Click Log out in the upper-right corner.  When you make your next purchase on the iTunes Store, you will be asked to review your billing information. At this point, you can change your information or simply click Done at the bottom of the screen to proceed. Once you click Done, you should be able to purchase on the iTunes Store using your store credit. 

  • How do I transfer a gift card balance to family members in family share

    Ok well I just realized that the account associated with my Family share will only access my credit card and not my gift card balance.
    I had two $100 gift cards which I redeemed into my account thinking we could all share the gift card.  Little did I know that only I can use the balance.
    I know I can just purchase the app or the song and then they can download it for free but it's a pain in the butt if I'm not home to do this.  Is there anyway I can transfer the funds to my wife and kids??  Oh and to top it off I've since thrown away the original gift cards so there is no way to remove the funds and place them back on the cards.   Thanks in advance!

    Open the App Store on your iPad.  Scroll all the way to the bottom in the "Featured" tab.  You should see your Apple ID there.  It may indicate that you have that credit balance.  If not, click the Apple ID button you see there and sign in if necessary and then click "View Apple ID".  You should see the credit balance.
    It will apply to your app (or iTunes music) purchases automatically.

  • How do I use my gift card balance

    I followed directions and clicked on the Redeem button.  I entered my card number.  I show a $100 balance.  When I try to purchase music, it only takes me to my credit card information.  There appears to be no way to pay with my gift card balance.  How do I purchase music on iTunes with a gift card?

    You still need to confirm the credit card information that is associated with your account. Once you do that when you make a purchase it will be taken from the gift card amount. The most common bit of information you need to confirm is the security code for the CC.

  • How can I use a credit card and NOT my iTunes Gift card balance?

    I have an iTunes gift card balance of $25 already on my account.
    American Express has offered me a $5 iTunes credit with a $5 purchase if I use my Amex Card.
    When I make an iTunes purchase will I have the option to choose to use the credit card instead of the existing gift card balance?
    thanks,
    Rob

    It worked, I gifted myself a $10 iTunes Gift and it came form the credit card so it only cost $5.
    thanks,
    Rob

  • HT5035 I had to change my id & have lost my gift card balance please help?

    I had to change my id & have lost my gift card balance please help?

    Did you change the Apple ID for an existing account? Or did you create a new Apple ID? If you created a new Apple ID, your balance will still be tied to the old account and you'll have to log into the iTunes Store using that old account to spend the balance. If you changed the ID on an existing account and can no longer see a credit balance, go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • If I have a 20.oo gift card balance on my iTunes and want to buy some gems for my treasure diving game does it come off my gift card balance first or off of my visa

    If I have a 20.oo gift card balance on my iTunes and want to buy some gems for my treasure diving game does it come off my gift card balance first or off of my visa

    I have a credit card on file in my I tunes account, but I have been using gift cards for years. iTunes has never hit my credit card if I had enough money on my account with the gift cards.
    The money should be taken from your account, if you have sufficient funds in the account. If your purchase goes over the amount that you have in the account, the entire purchase will be put on your credit card, even if you are only pennies over the account balance.

  • I have apple id but in this week i see this error : you must verify your payment info befor you can make purchases. please help me. i have not credit card but i buying apps with gift card. please help me

    i have apple id but in this week i see this error : you must verify your payment info befor you can make purchases. please help me. i have not credit card but i buying apps with gift card. please help me

    Why do you keep making multiple posts with this issue? You have now posted it three times in the last hour and have two different people helping you in two different threads!
    https://discussions.apple.com/message/18606895
    https://discussions.apple.com/message/18606685
    This is bad internet manners.

  • I have an old email and I have a gift card balance How can I transfer this info to my new email and purchase something on it ?

    I have an old email account that has a gift card balance  How can I transfer this balance to my new email in order to purchase some tunes?

    If you are talking about an iTunes or Apple ID account, you cannot transfer from one account to another.
    If you have problems with it try contacting the store support staff at http://www.apple.com/emea/support/itunes/contact.html

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