Issues with importing word docs into robohelp 10

I currently have an issue when I try to import a 'saved as: 97-2003' or 'MS Word' doc or docx into Robohelp 10, I receive the following error:
Any assistance with this would be appreciated.
In the meantime I've been converting everything from a doc/docx format to a pdf and then importing.
However, it would be nice to know why I can't perform the task as I have shared
PS...
With regards to the error statement: "Please install Microsoft Word 2000 or newer"? I have Microsoft Office 2013 installed (and not the student or home version). "I'm not the sharpest tool in the shed", so to speak but I would think that Word 2013 would pacify the requirement of MS Word 2000 or newer...?
Thanks.
Message was edited by: Words2Technology

The message is wrong in terms of the version specified. It is correct though that you do not have a supported version as Word 2013 is not supported.
Subject to licencing, you can have both 2010 and 2013 installed, then run 2010 before doing anything where Rh needs to talk to Word.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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Issues with importing word docs into robohelp 10

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