Issues with iPod nano 7th gen UI

Hi,
I just received an ipod nano 7th generation and am having issues with the UI. I am having to double tap every icon in order to open music, videos, etc. Also I cannot swipe to the second page of icons. Whenever I try to a black box appears around an icon and then switches to a different one anytime I swipe. A box even appears around the time and battery power. Has anyone else had this problem? Im starting to get frustrated with the seeming lack of responsiveness of the touch screen. Thanks

Try turning off VoiceOver. On the iPod go to Settings -> General -> Accessibility -> VoiceOver -> set to off.
The black boxes you describe appearing around the icons is a sign that voiceover is active. I had the same problem with mine until the Genius Bar helped me.
Hope that helps.

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You can send it in to them: https://expresslane.apple.com/GetproductgroupList.action?PRKEYS=PF3

IPOD NANO 7TH GEN AUDIO ISSUE

Hi ,
I bought a Ipod Nano 7th Gen sep last year . For last few days audio quality has been reduced a bit i.e Clarity is missing , Bits are not so powerful .
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I already reset the same twice but not getting any result .
Thanks
GS
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@ Watanabe Thanks boss , but I checked the same with out any result and pls note I use "ROCK" in the "EQ" setting .
Hope there s not any issues with hardware .
Could you please advice some better headphone for my Nano .
Thanks for your support .
GS

Ipod nano 7th gen sync issue

I have just bought a new ipod nano 7th gen and am having issues with syncing it to my PC. On my devices the ipod is there and recognised as such, but in iTunes the ipod doesn't exist at all. I have the latest version of iTunes but can't find a way to access the iPod at all - any ideas?
The iPod is recognised on the family laptop (macbook), but not the PC. The issue is that there is some music on the PC that's not on the laptop and so would be helpful to access it via the PC and not just the macbook.

If the video is HD, the resolution is too high for the iPod's screen, so iTunes will not sync the video.
If this is a purchase from the iTunes Store, and you paid for the HD version, you may be entitled to also download the SD version (at no cost), which should sync to the iPod.
FYI - There is a command in iTunes to create a new version of the video, which should sync to iPods
menu bar -> File -> Create New Version -> Create iPod or iPhone Version
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Does the ipod nano 7th gen work with Belkin Blue tooth In car hands free? Customer support said it did when I bought it, but the box doesn't say it does and I dont want to open it in case I have to return it.

Does the ipod nano 7th gen work with Belkin Blue tooth In car hands free? Customer support said it did when I bought it, but the box doesn't say it does and I dont want to open it in case I have to return it.

If the Belkin supports the A2DP (Stereo Bluetooth) profile then it will work.

Using windows 8 - receive message "ipod detected but cannot be identified" when connecting ipod nano 7th gen. Have unisntalled and reinstalled itunes from apple site as advised with no luck. Has anyone else had this problem and resolved it please?

Using windows 8 - receive message "ipod detected but cannot be identified properly" when connecting ipod nano 7th gen. Have unisntalled and reinstalled itunes from apple site as advised with no luck. Has anyone else had this problem and resolved it please?

This is how it's displayed: http://i50.tinypic.com/nd7vk7.jpg
And this is what happens when I click properties and 'search for solutions': http://i47.tinypic.com/2iu3vrc.jpg (the box disappears after that, apparently having done nothing, when I search online for software it informs me my computer already has the best/latest installed)
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Message was edited by: Martha11

HT1363 Using iPod nano 7th gen with Bitlocker

Hi guys,
Quick question on using iPods on Windows machines that have Bitlocker enabled - how do i prevent the iPod from showing up as a removable drive? I have disabled disk usage in iTunes but no luck. The problem is that Bitlocker is trying to encrypt the iPod, which renders it unusable anywhere else
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On the same machine my iPad 2 work without issues.
Thank you in advance for the help
Regards,

You would need to make a change in that software. Try for help on their website.

When I connect my iPod nano 7th gen. to my computer and open itunes, there is a message that says the iPod could not be detected. Does anybody know how to fix this issue?

When I connect my iPod nano 7th gen. to my computer and open itunes, there is a message that says the iPod could not be detected. Does anybody know how to fix this issue?

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4. Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
7. Check for third-party software conflicts.

Ipod nano 7th gen with remote control and with or witthout dock

Hello there!
First of all thank you for reading me
I need to use my ipod nano 7th generation with the remote control because I'm installing it in my new ballet school and it's very uncomfortable going every time near the stereo to control it. I've always connected the ipod with the cable, not with the dock and I was wondering: can I use the apple remote controller without the dock? if no, has the dock to be apple or is it the same? I've seen that the apple universal dock has the old connection (like iphone 4, just to understand) .. How can I connect my ipod 7th gen? is there any adapter or something coming with the dock?
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Anna

Ok I've found out that the universal dock is no longer available and that, btw, is not working with ipod nano 7th.... how should I do then?

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what is up with the iPod nano 7th gen. I just had a second one die. both after only 3 weeks of useage... both dead since Jan 10th 2013.

this is an answer I just gave to someone else.
i'm going to ask you to try something I just did to fix a maybe simular problem that worked..... but I don't know why yet........make sure your iPod in plugged into your computer (mine is a Mac) and iTunes is turned on. My iPod was also "dead" but had been plugged into my computer for a couple of hours (but not lit up in any way). Then (in desperation) I held down all the buttons, the on/off (on top right), the small Home botton at the bottom of the face, and the volume/pause buttons (left side). For whatever reasons my iPod came back to life in a needs restoring mode ....and asked me to restore it in the itunes like "new' iPod connected mode. Since I have a Mac I also had to give permission to do a download by entering my computer password. If you have to do the same have that password ready. Then it did a restore software download. Everything previously on the iPod was erased and had to be re-synced, but I was just thankful to get it up and restored again.
Give this a shot and I hope it works for you.....but why? I don't know yet, I need more questions answered.

IPod Nano 7th Gen won't connect with phone

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Is there a way to listen to radio on iPod nano 7th gen with Bluetooth headphones?

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There is currently no such antenna available.
B-rock

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I am afraid yo need to visit the store and possibly ask for a replacement. In some cases, doing the reset will correct any issues, but by the way you describe it, it freezes with apple logo. Better to get a replacement.

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hello,
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I have corrected the first issue where the ipod was not recognized and had to be factory restored. Each time I restored, it would not be recognized by itunes.
I installed itunes on another pc and the same ipod synched and reconnected just fine, pointing back to the itunes install on my primary machine.
I resolved the first issue on my primary machine by following ht1923.
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ipod serial number: C8NJRFX4F0GV
my primary pc is an HP Elitebook, running windows 7 professional 64 bit version
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I would like to chime in that I've confirmed this as a reproducible bug on my iPod Nano 7th generation. I have an iTunes library with an offending compilation, and to avoid any possible tagging incompatability, I've converted the files to AAC with clean tags containing the album, artist, title, and track number. The album artist is "Various Artists" and I've checked off the "Part of a compilation" box for each track in my library.
These tracks all show their correct artists when I sync this library to my iPhone. However, when I sync the exact same tracks to my iPod Nano 7th Gen, it choose a random artist from amongst all the artists within the compilation and shows that artist name on *every* track.
iPod Nano 7th Gen has a bug in the firmware for displaying artists correctly when they are part of a compilation. The OP is likely doing nothing wrong. Apple needs to issue new firmware. Alternatively, I cannot think of any decent workaround short of splitting off each track of the compilation into a separate album, which, would be a huge pain and likely impractical for most people.

IPod Nano 7th Gen Info Voice Over Continually Runs

I bought my Ipod Nano 7th Gen last year and for several months now ive had a issue with the voice over of track information that occurs when holding down the pause/play button on the side of the ipod. The voiceover continues to run and i am unable to stop it, meaning that i have to just turn my device off and leave it. I have tried turning it on and off, the voice continues to run once turned back on, i have reset it, restored it and the voice continues to play over. I find that i have to turn it off and leave it for a while until i can use it again with out the voice over contstantly yelling track information at me. The voice over generally only does this when i am using my headphones and more commonly when i am listening to a podcast, however it still occurs when listening to music. The actually accessbilbity voice over is turned off and i have tried everything i can to stop this from driving me crazy. Is this a glitch in my ipod, should i head to a genius bar or is there some other way of fixing it that i have not come across.
Thank You AnB

Hi there Kaetrin
It sounds like you have already tried a few things, but article below outlines a few settings for Spoken menus you may have missed.
Enabling Spoken Menus on iPod nano
-Griff W.

Issues with iPod nano 7th gen UI

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