Issues with iTunes Match on iPhone

I am having some frustrating issues with iTunes Match and my iPhone 4 iOS 5.
1) When using cellular data (3G), the songs simply do not play from the music app. It works fine when connected to wifi.
Under settings, cellular data has been enabled for use in the music app.
2) iTunes match constantly switches off spontaneously on iPhone. I need to go back to the settings to enable it every single time I use the app.
I feel that iTunes Match was a total waste of money, considering the only reason I invested in it was to have my library accessible from my iPhone.
Any help would be much appreciated!

iTunes match doesn't work like that and if you don't like it then your best option is to turn it off and go back to syncing. However if you make sure that your device has a good Wi-Fi connection, re-downloading all your content shouldn't really be a big issue.

Similar Messages

  • Playback issues with iTunes Match on iPhone 4 (iOS 5.0.1)

    I'm running into several odd issues when playing songs on my iPhone with iTunes Match enabled. The problems I've experienced are:
    A song partially plays, then skips to the next song.
    Sometimes songs will not pause, pause after a 2-3 second delay, or pause, then start playing again when I press the pause button.
    Sometimes there is a 3-5 second delay when playing songs that have already been downloaded.
    Sometimes a song will play distorted, it just sounds like static.
    Once, I pressed play on my iPhone and it just started playing random songs, some that had not even been downloaded before.
    A few times, when I pressed play on already downloaded songs, nothing happened.
    Now, some notes about these problems I've been having: I have a mix of matched, uploaded, and purchased songs. I haven't found a pattern as far as the type of songs that any of the issues occur with. With problem 1, I can kind of understand this happening if the song hasn't completely downloaded, but this happens even for songs that I've downloaded. It doesn't always skip the song in the same place and I can even go right back to the same song and play it all the way through again with no problems. With problem 2, it seems like maybe I'm just being impatient here, however, I'm not sure why there's a delay when these are downloaded songs and the artwork has already been downloaded. Sometimes if I just wait about 10-15 seconds it will finally start playing, but again, that seems odd since I've already downloaded the song. Problem 2 and 3 are kind of similar. I've noticed that sometimes when this happens that I can see the "network processing" indicator in the status bar, but sometimes not. It's a little odd to see my iPhone going out to the network to play a song that I have already downloaded and have the artwork (assuming metadata as well) for the song. Problem 4 has happened just a few times, but usually happens immediately after I unpause the song or start playing a song. Again, I can go back and play the same song normally and have played the same song before previously. Once, it caused the Music app to just crash entirely. Not much to say about problem 5 other than I checked shuffle and it was off. Just a little odd. Not much to say about problem 6 either other than it hasn't happened in a few weeks now.
    Sorry for the wall of text, but it just seems that there are a bunch of odd issues going on that I haven't seen anyone else have aside from problem 1. I've already tried turning iTunes Match off and on. I've deleted all songs twice. I haven't jailbroken my phone or anything. I can't find a pattern because it happens with matched, purchased, and uploaded songs. Sometimes it will happen to 1 song, I will try it again some other time on the same song. I listen to music for about 6 hours a day using WiFi and at least one of these problems happens about every 2 days.
    Aside from the problems I've been having, the service is great. I do understand it's fairly new and even with all of that, I still think the positives outweigh the negatives, especially for just $25.
    I'm lost, though. Anyone have any ideas?
    Message was edited by: burakkuchi - Added problem 6.

    When I went to restore my phone, I may have found the cause of these problems. I never deleted all of my original synced songs before enabling iTunes Match.
    When I just went to do the restore, I figured I'd delete all of my songs, then disable iTunes Match. After deleting about 3.5 GB of music and disabling iTunes Match, I ran the sync to backup my iPhone. It said there was still 2.2 GB of music. I checked my phone just in case and there was 2.2 GB there, probably the original synced songs that I never removed.
    Anyway, I'm doing the restore now just in case and will respond tomorrow with how everything is working.

  • Several issues with iTunes Match

    I recently bought the iTunes Match service. And I've run into several issues here.
    1) The music in my library was purchased months ago with another Apple ID that I've forgotten. They're all currently available on iTunes Store with the same content (I've verified this). But when I tried to match these songs, 10 percent of them failed. For example, when I attempted matching Beyonce's self-titled album, which I bought on the day of its release, only "Pretty Hurts" successfully matched. The others are all in "Uploaded" status. This is very confusing.
    2) I understand that recently there're a lot of songs being upgraded into "Mastered For iTunes" version. But some tracks (shown in Matched status) in my library were downloaded a long time ago and don't carry that quality. So I deleted the local copies of them, and re-downloaded from iCloud. But then the songs remain to be the original version instead of the updated ones. For example, in Lana Del Rey's album "Born To Die", songs like "Born To Die" "Video Games" "Blue Jeans" "Dark Paradise" all don't carry the "Mastered For iTunes" logo after my attempt.
    3) Before I turned on iTunes Match, all albums carry the option "Show Complete Album" (I rarely purchase the entire album, usually I just pick songs to buy). But after I re-downloaded the entire library, that option is missing. All I see is this.
    I've been upsetting with these problems these days. It would be really helpful if any of you guys have some solutions. Thank you.

    When I went to restore my phone, I may have found the cause of these problems. I never deleted all of my original synced songs before enabling iTunes Match.
    When I just went to do the restore, I figured I'd delete all of my songs, then disable iTunes Match. After deleting about 3.5 GB of music and disabling iTunes Match, I ran the sync to backup my iPhone. It said there was still 2.2 GB of music. I checked my phone just in case and there was 2.2 GB there, probably the original synced songs that I never removed.
    Anyway, I'm doing the restore now just in case and will respond tomorrow with how everything is working.

  • 2 HUGE Issues with iTunes Match that I am having...

    Okay, so I have now had iTunes Match for one week and am having two MAJOR issues which I cannot seem to sort out.  Apple is at least investigating the first, but unless anybody here has any suggestions I am out of luck on the second for now...
    Issue # 1: Literally every song that was uploaded to iCloud because it could not be matched is freezing when attempting to download them to my iDevices (all high-quality to begin with, encoded at 256kbps AAC "iTunes Plus quality)
    Say, for example, I wish to download an entire album.  It will download each song one by one, but whenever it is finalizing the download on an uploaded song, the little progress wheel stops at about 11 o'clock.  It then stays in that position and skips to the next song, repeating this process any time it hits an uploaded track.  The end result is a partial album where I can play any songs downloaded from Apple's matched selection, and a whole bunch of progress wheels next to my songs I had to upload.  I have tried deleting my iCloud and iTunes library, and then re-adding the entire collection, with no luck whatsoever 
    Issue # 2: Not quite a technical glitch like above, but rather a playback experience issue due to the fact that Apple likely has many different versions of the same album from country to country.  Any matched Gapless albums (such as most live albums, Pink Floyd's discography, etc) end up skipping even though they are the Apple downloaded (matched) versions straight across the album.  The volume also seems to vary from track to track as they skip, leading me to believe that it must pull the songs at random from one of likely many albums spread across Apple's worldwide iTunes stores.  This is likely due in part to the fact that many albums have varying distributors across the world, resulting in a different set of AAC files for each distributor's release of the album.  I'd like to say that the problem is isolated to one or two albums, but pretty much my entire collection suffers on at least a few songs 
    Any thoughts, opinions, suggestions or commiserators out there on these two problems???

    (all high-quality to begin with, encoded at 256kbps AAC "iTunes Plus quality)
    Reading this, I assume you mean they were imported into iTunes, then AAC copies were made and the originals deleted.  If this is not how you produced the AAC versions, I may know at least part of the answer.
    iTunes Match will allow some flavors of AAC to be matched/uploaded, but the uploaded files will not play.  If they are part of an album where some songs were matched, when it comes time for them to play, playback will either stall, or skip forward until a matched track comes up.
    I know this through personal experience.  I identified two encoders that I used in Audacity to create AAC files that Apple let through, but simply would not play.  My fix was to delete the offending files from my iTunes library and from the cloud, re-import to iTunes, make new AAC copies within iTunes, then start up iTunes match again.  The new files uploaded and played just fine.

  • 90 days Issue with ITunes match

    I see many people seem to have this issue but i do not see a solution.
    I followed apples directions and moved my Itunes media to an exturnal drive and it worked just fine. However it tells me that i have to wait 72 days untill i can access my Itunes match becuase its a different Apple ID. I only have one ID and i'm the only user of the computer !!!! All i did was relocate the files per apples instructions.
    Whats the deal with that ?
    Anyone have some advise?
    Thanks

    This topic has been discussed in great depth on this forum.
    You just need to be patient. The initial scan, match and upload process does not happen instantly. It takes some time.

  • Mastered for itunes issues with iTunes match

    I am rather confused over the itunes match and mastered for itunes programs overlap each other.
    First of all I imported "coldplay mylo xyloto" album and when re-downloaded from itunes match it did not download the mastered for itunes versions of the songs.
    Then i just imported "Bloc Party - Four" and when I re-downloaded these songs from itunes match it downloaded all the songs with the Mastered for iTunes logo.
    So do I get my other imported songs from itunes match to download the mastered for itunes versions as it appears for some albums it does and for others it doesn't?

    That all depends on the mastering of the Album and what is available in the iTunes Store. There's not anything you can do to affect the results one way or the other.
    I don't know this for sure, but I would hazard a guess that when the Coldplay album was released in 2011 it was first released on the iTunes Store in a non-mastered for iTunes version, then later released in the mastered for itunes version. So the two are just different enough, from a mastering perspective that your CD rip does not get matched to the iTunes Master version.

  • Having issues with iTunes syncing to iPhone 5...

    Both are up to date, iPhone has 7.0.4 and iTunes 11.1.3. Not all of my songs will sync onto my phone, only 63 out of about 500. Anyone else having this issue? Or solved it? Ahhhhh so frustrating!!! I've tried
    -Turning off my find iPhone
    -Selecting playlists instead of syncing all songs, all songs on playlist still don't show up
    -Restarting phone
    -Restarting my Mac
    -And doing these in about every order you can think of for the past 3 hours
    Help!

    So I had the same problem with what you are having except I have an Iphone 4S but heres what i did to resolve.
    1) Check the box for manually manage your music
    2) Uncheck all songs you want.
    3) Sync
    4) Check all songs you want, after the 1st sync
    5) Sync again but this time with all the music you want checked
    6) Now your inforamtion bar for the GB reading will be weird, dont worry about it. After the sync check all songs on your phone. All should be playable.
    Hope it helps!

  • Is something wrong with iTunes Match tonight?

    I cannot get anything to sync to my iPad...syncing fine earlier and suddenly stopped syncing new playlists.  I turned off match on the ipad and turned it back on and ever since I did that nothing is pushing out to the iPad from iTunes....get "No Music" on iPad but iTunes Match is turned on in settings

    Hi bstokes3!
    I have a couple of articles here that may help you resolve this issue. First is an article on troubleshooting issues with iTunes Match:
    iTunes Store: Troubleshooting iTunes Match
    http://support.apple.com/kb/ts4054
    You may also want to try resetting your iPad and testing the iTunes Match again afterwards. An article about resetting the iPad can be found here:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • I updated my iphone 4 with iO6.1.  I now no longer have any of my music available with iTunes match.  I've turned iTunes match on and off on my phone and on and off on my computer. I am not restoring my phone to factory settings.

    I updated my iphone 4 with iO6.1.  I no longer have any music on my phone even with itunes match.  I've turned my phone off and on. I've turned my imac off and on. I've turned off imatch on my computer and turned it back on. I've turned imatch off on my phone and turned it back on.  I spent HOURS on this yesterday.  Coincidentally, two of my playlists were deleted from itunes.  So I spent  quite a bit of time recreating them only to find them missing again today. The ONLY way for me to get music on my phone is to click on the ...more tab and go to shared and pull music from my actual desktop.  Restoring my iphone is not an option.  I am completely frustrated so if anyone can help, that would be great

    From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
    Take the following steps:
    1) while connected to wifi, toggle off then back on the Show All Music and iTunes Match options shown in my original post. Important: I did this step before, but wasn't connected to wifi, and my music disappeared. Subsequently, I connected to wifi and turned off and then back on those options and everything came back though it was grayed out and my only option was to download music.
    2) To get streaming over cellular back, go into Settings>General>Cellular and scroll down to the "Use Cellular Data for:" options and make sure the iTunes option is set to 'On'
    The above steps will bring back the streaming capability which seemed to go away when you update to 6.1. It didn't ACTUALLY go away, but something about the update toggled off the iTunes option in step 2 above.
    I did a final test by turning off wifi, opening Music app and selecting a song. It played successfully without downloading! Crossing my fingers, but I think I'm good to go!
    Hope this helps!

  • HT204406 Problem with iTunes match cutting off a song on my iPhone, not Mac or PC

    I have purchased the Katy Perry album "Prism" outside of iTunes and matched it with iTunes match. When I try to play the first song "Roar" on my iPhone, it plays only part of it and then cuts off and plays the second song.  This only happens on my iPhone, when I use iTunes match to play the song on either my mac or PC using iTunes, the song plays fine without any issues.
    I've tried turning off iTunes match, and then starting it again, no luck.  I powered off, then on my iPhone, no luck.  I've downloaded the song out of the cloud and still has the same problem... anybody have this problem too or can help?

    Some additional observations:
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    Interestingly, using iTunes on my mac, the song in the album view shows "2:04" but once I double-click the song, the length changes to "3:43", but plays the complete song without any problems.

  • On my iPhone 5 (since activating with iTunes Match), I CAN NOT see all my music. There are artists that I can not see, nor their songs. BUT I can see them on the iPad3 and on iTunes on my PC.

    I can NOT see all my songs on iPhone5 since activating iTunes Match about a week ago!
    ALL songs are available on my iPad3
    ALL songs are available on my Win7 computer iTunes
    I just did:
    Transfer purchases from iPhone and a Music Sync
    NOTHING. Tunes and artists are still NOT SHOWING on my iPhone5\
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    There are MAJOR PROBLEMS with iTUNES MATCH!
    This problems is ONLY on the iPhone 5

    It might take a while (30 minutes or more) for the initial sync to finish.
    When it finishes, here's how to see all you desktop bookmarks:
    # Press the "Search" button on your Android phone, or tap in the Firefox address bar.
    # Press the "Bookmarks" button (with a star icon).
    # Tap the "Desktop Bookmarks" folder.

  • Issues with itunes 10.5 on Windows 7 (32 Bit) When Trying to sync iphone 4S or older

    I see a lot of people out there, specifically windows OS owners (xp all the way to 7), having issues with iTunes 10.5.  Here are the following issues I've encountered (some may only have one problem, others my have a combo pack of problems).
    1. iphone 4S or older won't sync or backup
    2. iTunes store won't open
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    Visit this Microsoft link for more info about resetting your IP:  support.microsoft.com/kb/299357    
    Finally words:  Apple, like all other software companies, continually encounter software glitches and issues because they don't test products correctly before bringing them to market- this has been a reoccurring theme for the last 2-3 years.  The most important aspect of using any software should be functionality, efficiency, ease of use, and above all "A Positive End User Experience."  Wasn't that Steve Job's mantra?  We can all hope that Apple embraces his philosophy and vision for the many years to come.  This, above all, is not a great start for Apple moving forward without their true inspirational leader. 

    Here is what worked for me for both 10.5 and 10.5.1 after hours of frustration with Itunes stopping and shutting down in the middle of a sync or tranferring Apps downloaded on my Ipad2 or Iphone 4:
    Start iTunes in iTunes Safe Mode:
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    2.  when you see the iTunes icon in the task bar, click on it.
    3.  you will get a box that says "iTunes is running in safe mode.  Visual plug-ins you have installed have been termporarily disabled."   [I don't know what plug-ins I installed but you should clearly see that these so-called visual plug-ins are likely the cause of your issues];
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    You could already have your device connected to your computer or do it after opening iTunes in its safe mode.
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    I also disabled Genius in iTunes preferences but I'm not sure if this is one of the issues causing these types of problems.
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  • How do I sync iTunes playlists on my iPhone with iTunes Match?

    My experience with iTunes Match so far has been mixed.  On one hand, the face of iTunes on one computer to the next is virtually identical, and the streming over the wi-fi from the laptop at work to my home computer is perfect.  At the same time, iTunes Match on my iPhone seems terrible.  Playlists don't sync and are deleted from my iPhone.  Songs that are already on my phone, for some reason, still make my phone spin and drain my battery life.  Even after disabling the "allow cellular data over 3G" message, or whatever it is, is turned off, still the phone keeps spinning and draining battery life.  So, in one sense, iTunes Match is nice because I can access my music from multiple computers, but in another, the mobile connection - which should be awesome and seemless - is terrible.  Is there a way, aside from turning iTunes Match off, syncing manually to iTunes, and loading my playlists like the old way (which isn't a perfect science now, either)...Basically, how can I sync my playlists from iTunes on my computer to iTunes on my iPhone using iTunes Match?

    With iTunes Match enabled on an iOS device direct syncing with iTunes via USB or Wi Fi is disabled. To sync in the traditional way iTM must be disabled on the iOS device. At this time is it either/or.

  • Since upgrading to 7.0.3 (iPhone 5 64gb, with iTunes Match enabled) all of my music wiped off my phone.  Downloading it again, most of the artwork has been mixed up with other artists, and I'm no longer able to stream or download over 3G? Any ideas?

    Since upgrading to 7.0.3 (iPhone 5, 64gb, with iTunes Match enabled) almost all of my music has vanished from my phone (weirdly some hasn't).
    Downloading it again, most of the artwork has been mixed up with other artists, and I'm no longer able to stream or download over 3G (all tracks greyed out), though my network settings etc are all set correctly.
    Lastly since upgrading to iOS 7.0.1 (and beyond) Genuis has become effectively useless: it continually asks me to connect to wi-fi, and if I do it creates playlists mostly composed of tracks by the same artists or those very obviously linked to them- previously it created brilliant, nuanced playlists.
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    I have done this on numerous occasions but I think that my Iphone has a defect. After many tries, reinstalls, deletion of content, changing content to be stored on external hard drive, deleting itunes and cleaning computer I managed to get all of the songs on and things seemed okay for a while.
    The problem returned about a week ago after downloading a new album from Itunes. I now have 12.5k of songs leaving 10gb spare on Iphone which should be more than enough room to operate properly. Last night it seemed to be dowloading ok (after doing all of the above again for the umpteenth time) this morning it revealed that it had just synched 2.5k of songs and 18gb of "other" on the contents bar. it wont synch now as it says its over capacity. So the 18gb of "other" would probably be corrupted data that means it must corrupt each song as it tries to synch it.
    The 2.5k of songs it did synch are working on the Iphone as is every song in the library on Itunes. I did completely delete the new album I bought and redownloaded it from the store then tried to synch just that album and it worked fine.
    Just about time to dump apple I think!

  • Issue connecting with iTunes Match

    Hi, i've got an issue connecting with iTunes Match. Most of the time iTunes doesn't connect to iTunes Match when launching the app. I just see the cloud symbol that indicates it tries to connect. And it just keeps on going. I then have to quit iTunes and relaunch it. Type in my Apple ID password. And still nothing. But around a third or fourth time I usually get a connecting going and then listen to music
    And I'm not impatient. I give it some minutes everytime while opening and browsing the iTunes Store.
    And the same thing happens after Sleep Mode. It is kind of annoying. Having open and close iTunes all the time.
    Is there anything I can do? Am I perhaps doing something wrong? Is anyone experiencing the same problem or issue?
    Thanks.  

    Hi,
    Yes, your music remains on you computer.
    Jim

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