Issues with iTunes Media Folder resetting to default location
This is my 1st post to the Apple Support Community (the problem I have is with iTunes, but I believe it also has to do with the way OS X Lion is setup and the way Networked Drives are mounted in it) ...so I hope I've posted this to the correct place. Thank you in advance for any help I'm going to get here. I have no expirience with Mac OS X's (coming from a Windows background) so please bear with me, but I am a S/W Tester by trade so I'd like to think I'm resonably IT literate.
ISSUE:
I have a problem with iTunes and my Media Folder resetting constantly - my Setup is a MacBook Air, with an Apple Time Capsule 2TB which is providing my Wifi Network.
I want to setup iTunes so that it will permenatly point to my Data Folder on the Apple Time Capsule, so that when I download purchases, synch iPhones, or rip Music it will end up on the Apple Time Capsule and not on the MacBook Air's SDD Drive
I though I had managed to do this, but after I shut down the MacBook Air, and then logged back in to rip some music, iTunes had repointed to the MacBook Air's SDD, and all the CD's i ripped were saved there instead of the Apple Time Capsule. So far I have done the following;
STEPS CARRIED OUT SO FAR:
1) Connected the MacBook Air to the Wifi Network provided by the Apple Time Capsule - I can see the Time Capsule in the Finder app.
2) Gone to GO MENU > LOCATE SERVERS and selected the top level DATA FOLDER on the Apple Time Capsule....I believe that I've managed to create an ALIAS (Shortcut?) that points to this, and it's on my Desktop.
3) Next I went to SETTINGS > USERS > and made sure that ALIAS (Shorcut?) to the DATA FOLDER on the Apple Time Capsule is always loaded up on startup for my UserID
4) Next, I found my iTunes folder, and MOVED it from the MacBook Air SDD to the Apple Time Capsule's HDD over the Wifi Network.
5) I then went to ITUNES PREFERENCES and changed the MEDIA FOLDER it pointed to, from the MacBook Air's SDD to the one on the Apple Time Capsule.
6) Then I logged out and shut down the MacBook Air.
7) I powered on the Macbook Air, and logged in, then ripped some music - I then found that iTunes had created a new iTunes Folder for my User on the MacBooks SDD and all the CD's I ripped had been saved there. Also under the ITUNES PREFERENCES menu, it looks like iTunes had reset the location of the MEDIA FOLDER...
I don't know if this is an issue with iTunes or not - I'm assuming it's a setup issue on my part, and that maybe I haven't created a permenant link to the Apple Time Capsule as I thought I had. If it helps I was attempting to do something similar to whats described in this YouTube video; http://www.youtube.com/watch?v=mA399lEXRTE
Thanks again for any help
Regards
Codename21
Codename21 wrote:
4) Next, I found my iTunes folder, and MOVED it from the MacBook Air SDD to the Apple Time Capsule's HDD over the Wifi Network.
if you really moved your entire iTunes folder, the next step needs to be launching iTunes while holding the option (⌥) key, clicking on choose library at the prompt, and selecting the iTunes folder you moved to the TC.
as for auto-mounting the TC's disk on startup, you might find this discussion interesting.
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ITunes media folder on external HD issue...
So I have a quick question...
I've been using my external HD to house my iTunes library for over a year now. No issues, it's been working great. When I add new music to my library on my computer, it copies the files to my HD, or just reorganizes the files that are there.
Now.. suddenly.. it's having issues.
I tried clearing out the library on my computer to reimport some key albums I wanted. I notice now that my iTunes is creating a second Music folder inside my already designated Music folder to place the folders... it's now moving all the albums I import from one directory to the other, and I can't figure out how to make it stop.
I've already made sure the iTunes Music folder on my computer is empty, and I've changed the designated iTunes Media folder several times, working fine, then putting it back to External HD > Music .... and it decides no music shall be placed here.
For easy reference, it's creating a path like this: External HD > Music > Music
Eh? Help is appreciated... Thank you guys.I've been using my external HD to house my iTunes library for over a year now.
I tried clearing out the library on my computer
I thought you just said the library was on your external drive. What's iTunes doing putting things on your computer?
How exactly did you do this move in the first place a year ago? What was it you did recently as part of this cleaning? I strongly suspect that's where things went wrong (maybe at both stages).
iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick procedure if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.
Do not confuse moving your whole folder and library with moving just media files as in
iTunes for Mac: Moving your iTunes Media folder - http://support.apple.com/kb/HT1449
If you did the move using just preferences settings then you did not move the whole library, you only told iTunes where to start storing future media. -
ITunes Media folder moving from the default (I'm not using an external drive)
I tried for a long time to find the answer to this problem, but all the posts I saw from people asking similar questions were from those who were trying to relocate their iTunes Media folder to another hard drive. I'm just trying to change it to somewhere else on the same hard drive. Each time I move the folder and change the location though, as soon as I close iTunes and open it again, it resets the location.
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I did that and nothing changed half my songs still have examination marks beside them
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http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive/48
The most important thing for a trouble free transfer is all you music files must be in your designated iTunes Music/media folder. That is set from the advanced tab in preferences.
If your current media folder is not set in preferences, you need to set it. If there are any music files outside the designated folder you need to consolidate your library.
The reason for this is that iTunes is extremely fussy about paths to files, but it can cope with a change in the path above the level of the designated media folder.
If you want to keep your current playlists etc, you will need to transfer your current iTunes folder containing the library files.
A simple way to do this is to install iTunes on the new PC then with iTunes closed drag the new iTuneas folder out of music to the desktop and replace it with the iTunes folder from the old PC.
You will need to adjust the permissions on the folder so your new account is the owner with full control.
Initially set the location of your iTunes music folder to the external drive and check that it all works.
Then you can move your files, by changing the location of your itunes media folder to one on the internal drive and then consolidating.
See this on moving the music folder:
http://support.apple.com/kb/HT1364?viewlocale=en_US
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Hi,
A very helpful postee got to the end of his knowledge level, so I am posting this for you tech guys to sort out. Bit long because I've tried to set it out step by step. Briefly I'm new to iTunes and my laptop has a very small hard drive and is virtually full and due to be replaced. So I want to use an external hard drive.
Now I know that iTunes installs itself to two locations: 1. Programs Files 2. Music. And its the Music location that bothers me.
I asked about using an external hard disk to store the actual AAC files. I was advised that in order to change the loaction of the iTunes media folder I was should employ preferences/advanced/ and this is what i saw (as you would expect):
Then I hooked up my hard drive, hit 'change', and this is what I saw:
I was a bit worried by the lack of pathway details, but assumed it must have done something on the external drive, so I looked on it and this is what i saw (highlighted):
But compare this with what was in the directory I attempted to reproduce, viz in the iTunes folder in /laptop/Music/iTunes:
A ton of stuff. The only stuff that corresponded with what iTunes had created on my external hard drive was in Music/iTunes/iTunes Media folder:
Now this suggests that there are TWO locations for my preferences. The advanced tab only allowed me to ADD an extra location, not REPLACE the original.
So:
1. Which of the two locations will iTunes choose when I add music? Surely it will go with the original pathway laid down in the directory when iTunes was installed, and ignore my external Hard Drive? I mean, how can there be two automatic locations?!!!
2.. I don't mind itunes library being on my laptop as this is just a list, but it obvoiusly has to have a pathway to the site where the actual AAC files are stored.
so surely it won't work unless the whole lot is on the external hard drive: library, extras, genius, the lot?
4. How then do I get it all on the external since merely changing "preferences" doesn't do the job?
5. Is this perhaps the reason why so many people report that iTunes does not recognize their external hard disk:
http://www.ehow.com/info_12199596_external-hard-drive-not-recognized-itun es.html
I just don't want this to happen to me. Any answers?
Philip Joy
UNITED KINGDOMAs I've replied to your other threads...
Easy method 1:
Move or Copy entire working library from current location to the root of your external drive. Press & hold down shift (option on a Mac) as you click the icon to start iTunes. Click Choose when prompted, then browse to ..\iTunes\iTunes Library.itl on the external. If you copied the library across then test your new library works properly after renaming the original folder, before deleting the original folder to recover space.
Easy method 2:
If you haven't really started to build your library. Press & hold down shift as you click the icon to start iTunes. Click Create. Browse to the root of the external drive. Create the library as ITunes. Drag your media into ..\iTunes\iTunes Media\Automatically Add to iTunes.
Complex method:
Required if you've already tried other things and now have media & library scattered around. See the post make a split library portable.
in addition...
In all cases the idea is to get a library folder called iTunes containing a media folder called iTunes Media with all media inside this media folder. Once you have the library in this shape it is easy to reconnect to the library with the shift-start-iTunes method if the drive letter changes, move the library to another computer, and backup the library by cloning the folder to another drive.
tt2 -
In I tunes I can't down load a CD. I get the message "The file couldn't be convereted. You don't have write access for you ITunes media folder or a folder with in it. To change permissions, ... When I do this it still dosen't work.
Thanks C F McBlob but I recursively changed the permissions of my Music directory meaning every file and directory beneath it, as well as the directory itself, had the write permissions added.
I used "chmod -R u+w ./Music" and chmod -R g+w ./Music" to do it.
Alas, no cigar. :-( -
I've had big problems since the reinstall. can't use past itunes purchases, can't share properly across my different devices. all my devices use the same login in id and password. still, my main computer - the mac pro, which i did the reinstall on - is treated like a stranger. it's a big hassle, because i'm use phone, macbook, and mac pro interchangeably. today i tried to rip a cd to itunes on the mac pro (where I have 500 gigs of music on one of the hard drives). i was told i dont have access to itunes media folder or a folder within it. to change permissions i should open the itunes media folder in the finder and change the permissions. i tried changing permissions (the box at the bottom of the info box), and had no luck.
if anyone can help me, i'd appreciate it.You haven't been hacked, you just have problems with your system. What those problems might be I have no idea, as your posts are a bit rambling and unclear.
What I would recommend is to find a nearby Apple Store and take the time to bring your machine in to the Genius Bar there. (Make sure to make an appointment first!) You can do all this from the [Apple Retail Store page|http://www.apple.com/retail>. A Genius can look at the machine and help solve the problems. If your communication style and level of knowledge about computers makes it difficult to communicate with techs on the phone or internet, as it sounds like has been the case, this hands-on help could make all the difference. -
Win-7 64bit: moving iTunes media folder from default location to D drive
Dear all,
I cannot move iTunes media folder from default location on C drive to D drive on win-7 64 bit.
What I did was:
- Under iTunes> Edit > Preferences > Advanced I choosed new location for iTunes media folder on D drive
- Under iTunes > Library > Organize library > I choose consolidate fiels and then ok ( this should create a new library on new location )
Next I delete iTunes media folder on C drive and hope that on re-start iTunes goes to new location on D drive and picks new file arrangement.
But it does not happen - no matter what I do iTunes goes to its default location on C drive ....
I called apple senior advisor - and she told me that it's kind of "my fault" I have windows7 installed on PC and because iTunes is Mac oriented they will not give me support... And referred me to Microsoft ... What a lousy support!. I paid for it $25!! What for?By the way, I followed instructions as per link http://support.apple.com/kb/ht1364 - it did not work either. Can anyone share their success stories ? My C drive is not big and my music library ~ 100gB - I really need to keep iTunes media files in another location ... not a default place under User Login
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My old computer crashed and deleted my iTunes media file with all my playlist.However, my iPod has the playlist I lost on the computer. How can I replace (reverse synch?) my iPod media information back onto my (now reinstalled) virgin iTunes media folder?
Yes it's possible to sync music back from a iPod back into iTunes that (I assume) wasn't purchased on the iTunes Store.
Apple allows iTunes Store purchases on devices to be reversed back into iTunes, just not cd rips and stuff like that. For that it's a one way trip to the device from iTunes.
I likely can't suggest such software here, but if you visit iLounge you can ask what is the latest software that works for your platform.
Really it only takes a mere few minutes to backup your iTunes Library and stick in a few cd/dvd's or a external drive. iTunes even has a menu command for it to make it oh so simple. Please use it and backup all your data.
Hard drives fail, computers burn up, thieves steal, stuff gets forgotten. Plan for something happening because it will.
Good Luck -
Can you "lock" iTunes Media Folder location?
One of the things I hate about iTunes is that I keep my music collection on an external hard drive with mirrored RAID array. Songs I buy are automatically transferred onto that drive. But sometimes, the hard drive will go offline, for whatever reason - a power issue, bumped by someone, whatever. When that does happen, iTunes doesn't give you a warning, it just defaults to the internal Music folders. Until you realize that the hard drive is offline, every CD you rip, every song you buy will go straight to the iTunes folder on the Mac. When you finally reconnect that hard drive, and redirect iTunes to the iTunes Media Folder on it, you're hopelessly lost, with your music collection distributed between the two drives.
First off, WHY can't iTunes notify you that it can't find the designated iTunes Media Folder? It'll notify you about just about every single other bloody thing that happens in the computer?
Second, is there a way to LOCK the iTunes Media Folder onto another drive, such that iTunes can't find the iTunes folder on the Mac HD?
Third, is there an easy way to scan the library on my Mac HD and on the external HD to find out which files are missing from the external HD and need to be manually added to the library?
ks in advance!
ThanHi Jonathan, it annoyed the heck out of me too. Answers to your questions:
No idea, it’s probably trying to be “helpful”.
I don’t believe you can lock iTunes the way you want, but you CAN stop iTunes from running WITHOUT THE DRIVE YOU WANT I got sick of manually transferring songs when this happened to me too. In my case my library is on a network server (NAS). I wrote the following AppleScript to deal with the situation and it will work for any externally connected drive, network, USB, FireWire etc.
So to explain the script: I’m asking Terminal to list the directory contents of the iTunes Library folder on the external drive. If it can, it makes iTunes start. If it can’t (the “on error” bit), it beeps at you and displays a dialog box that tells you it cannot start. I then save the script as an App, and give it the same icon as iTunes has, but a different name (‘iTunes Custom Launcher” for example). Then I remove iTunes from the Dock and put my custom launcher in the Dock instead. Doing this means the only odd thing you will see is that when the launcher starts iTunes, there will seem to be two iTunes icons in the Dock, but only while iTunes is running.
— Start of script
tell application "Terminal"
try
do shell script "ls \"/Volumes/Music/iTunes Library\""
tell application "iTunes" to activate
on error
beep
display alert "iTunes will not start until the Network Music Library is available"
end try
end tell
tell application "Terminal" to quit
quit
— End of script
In order to use the script, you will need to replace the folder location of the iTunes Library. If you’re not familiar with Terminal, see what Finder says the name of the Disk (or network share) is when it is connected. Assuming your iTunes Library is called “iTunes Library”, the format of the third line of the script is:
do shell script “ls \"/Volumes/<disk or share name>/<folder>/<sub-folder…>iTunes Library\"”
If, like me, your iTunes Library folder is at the root of the external drive, you only need to replace <disk or share name> with the drive name and forget about the <folder>/<sub-folder…> bit. If you’re not sure what to do to the script let me know and we can do more Q&A to see exactly what you need to make the script look like.
So, the main steps:
Open the AppleScript Editor and copy/paste the script into the blank window
Save the script as “iTunes Custom Launcher” and choose to save it as an Application.
Copy/Paste the app into your Applications folder using Finder
To give the new app the same icon as iTunes has (optional), in the Applications folder, select iTunes and copy it. Do a “Get Info" on your new app and select the little icon in the top-left of the info screen so it has a blue outline, then do command-V (paste).
Remove iTunes from the Dock and add your new app.
For your question 3, I would just go into the music folders of whoever logs on to your mac and manually move whatever folders for artists/albums/songs are there; it should be the last time
Let me know if you need more help
Message was edited by: SilverSkyRat -
Problems transfering iTunes Media folder from one external HDD to another.
Hey Yinz.
I'm running a MBP 13" 2.7Ghz Intel Core i7...OS X 10.6.8. Recently the NAS that hosted my iTunes Media folder and library failed. I recovered the drive from the NAS...a WD Caviar (WD2500JS), which was originally written in XFS. After substantial effort, I found a process that would enable me to access this drive, and have my Mac read it. This involved a Newer Technologies Voyager Q, coupled with a recent version of (whatever they're calling) MacFuse. It did so sucessfully. Now what i want is to take my iTunes Media folder and library off of the WD, ex-NAS HDD (its original location), and transfer it to a new HDD.
I bought a Toshiba Canvio basics usb 3.0/2.0.
Most online tutorials describe dragging and dropping the folder in the new location. I can connect both HDDs to my MBP, and the transfer will begin...
But.
After the first few minutes...The Finder will not allow me to complete the transfer. I keep getting an error code -8084.
I'm almost certain that the new HDD (which i formatted as Mac OS X Journaled in Disk Utility) is not recognizing special characters in certain file names in my iTunes Library. I have some artists in my folder that require special characters to display their names properly. I realize these were originally written in a Linux format.
So, is there a way around this...other than changing the filenames? I really don't want to destroy the integrity of my library by changing a bunch of characters that accurately identify artists. I guess if all i had was Billy Joel and the Beatles in my library, i'd be Okay...but i don't.
I also read a thread somewhere that suggested that error code -8084 relates to inadequate power distribution of an attached HDD. This also complicates my problem...as the new external HDD (Toshiba) is bus powered, and lacks an option for a dedicated AC power supply.
While i am able to access and use my iTunes as normal...i'm tied to that WD HDD, which is like, over 5yrs old, and i'm really hoping to get my media off that old HDD, and onto a new HDD with the files intact and accurate.
Any help would be much appreciated and welcome.
--j.m.
P.S. I'm running iTunes 10.7No solid data here but it just seems to me that when I see issues arise about copying data and strange error messages that it has to do when people are using non Mac-formatted drives. I think they kind of work but once you put them under real pressure you just get problems. Maybe I'm just thinking of all those vague error -50 "communications difficulties" messages from people trying to copy their libraries to FAT drives. I wonder if using Terminal to do the copying would help.
Now, there is a difference between placing your media on a drive and your library on a drive. Your library is your whole iTunes folder along with files such as the critical library.itl file and artwork files, etc. Media are just what's in your media folder - music, movies, etc. If you are moving your whole library you can drag and drop copy. If you are moving your media you can drag and drop but then the new drive has to have the identical drive name as the old one (the old and new pathnames have to remain unchanged). Usually the best way to move media is to use iTunes' preferences setting to consolidate your media to the new location. iTunes very easily loses track of files unless you let it do the moving (exception: moving the whole iTunes library folder).
iTunes 10 for Mac: Consolidate your iTunes library - http://support.apple.com/kb/PH990
iTunes for Mac: Moving your iTunes Media folder - http://support.apple.com/kb/ht1449
vs.
iTunes: How to move [or copy] your music [library] to a new computer [or another drive] - http://support.apple.com/kb/HT4527 - a somewhat bewildering and not always easily understandable set of options.
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.itl file in the moved iTunes folder.
Windows users see tip at: https://discussions.apple.com/message/18879381 -
"You don't have write access for your iTunes Media folder..."
My daughter is trying to import CD's into her library. Some work fine but most won't load and she gets a message stating "You don't have write access for your iTunes Media folder or a folder within it. To change permissions, select your iTunes Media folder in the Finder, and choose File>Get Info."
Following those directions the iTunes Info window appears and at the bottom her user name appears with the privilege as Read and Write. Clicking on the little gear icon below we select Apply to Enclosed Items. A message pops up stating "Are you sure you want to apply the selected owner, group and permissions to all the enclosed items?" Clicking ok a status bar pops up showing "Applying permissions to iTunes".
No changes occur in the issue we're having. This only occurs on her user.If you have problems importing CDs with iTunes because of write access errors, you can do the following to reset the permissions to the Music folder for your user/s where the iTunes subfolders are typically located:
Open Finder
Macintosh HD
Users
Open the folder for your User
Music
Right click > Get Info
Bottom right hand side, unlock the padlock, entering your user's password
Under Sharing & Permissions, ensure all relevant users have Read & Write, including Staff
Then, click on the main user (you), then go to lower left hand side, click on the settings cog, and press Apply to enclosed items.
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