Issues with Library images updating in Captivate

Getting some update issues with the Library. This used to
work, but is now working only intermittently.
I will locate a background slide in the library, then hit
CTRL+U to open it in Photoshop. I'll make my edits in Photoshop,
then save and close the Window in Pshop. This used to bring me back
into Captivate, and I would see the correct image in the main
editing screen. However, now when I come back into Captivate, the
main editing screen will not show the edits, nor will the thumbnail
on the left side. If I pres CTRL+U to open the image back in
Photoshop, Photoshop shows the new edits, but not Captivate's
design mode. The images DO show up when I finally publish, but I
can't publish every time I need to check to see whether the edit
made it over. Also, if I select the image in the Library and click
the Update button, I get an "image cannot be updated" error
message.
What was a very nice feature is now causing mucho frustration
because it isn't working consistently.
Any thoughts? I've supposedly updated to patch 3.2, though
Captivate is only showing 3.0.1.589.
Thanks in advance.

Hi Mark
...but the thing that really bugs me is that this a workaround
for functionality that is supposed to work.
I agree completely. Unfortunately, last time I checked,
Captivate was software. And well, you know. Sometimes things don't
work expected with software so we find workarounds to overcome what
fails.
At this point the best course of action is to use the
workaround since the other method is failing. Then be certain to
report the issue to Adobe via their official preferred channel.
That is the Wish Form.
Click
here to view the WishForm/Bug Reporting Form
Cheers... Rick

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