Issues with mp4 in Acrobat X...

Hi guys,
I'm trying to play a .mp4 video that has been imbedded into a pdf. There are other videos embedded as well, and they seem to work fine; it's only the mp4 that doesn't want to work. I've tried updating codecs (the file is H.264 codec), I've tried reinstalling Adobe flash, tried playing with the legacy settings (though this isn't trying to open in another program, so I don't think it's actually applicable....)
The pdf can be found here:
http://mirror.hmc.edu/ctan/macros/latex/contrib/media9/doc/media9.pdf
and the video I'm having issues with is on page 22. I've tried running it in a webpage, and downloading it to my PC to try. As mentioned, the other videos do work = /.
If anybody has any ideas or tips, thanks! I'm using Adobe X Standard.

The videos on page 22 work OK for me (Acrobat X and XI). It's not legacy media so the settings in Preferences are irrelevant.
What version of Acrobat/Reader are you using, and exactly what are you seeing (or not)? The RMA on page 22 has two videos attached, which is permitted in the PDF standard but not directly supported by Acrobat's authoring tools; so I doubt engineering ever tested that configuration.

Similar Messages

I am having an issue with my adobe acrobat 9 pro. Every time I try to open a pdf from someone it opens it up with my free adobe reader rather than the Acrobat 9 pro so then I don't have all of the functions of 9 pro. How do I get it to open with 9 pro ins

I am having an issue with my adobe acrobat 9 pro. Every time I try to open a pdf from someone it opens it up with my free adobe reader rather than the Acrobat 9 pro so then I don't have all of the functions of 9 pro. How do I get it to open with 9 pro instead of the free reader?

It may depend on the plugin that is loaded into your browser. However, right click on a PDF and select the Open With option and go to the default button to select Acrobat as the default. That might do it.

Adobe 9 issues with forms in Acrobat Reader 7

I've been reading up on this forum as to why the adobe rights are disabled after a user saves their data in Reader. I have been adding form fields in Adobe Standard 9 then save the file, test it in Reader, then Extend the Forms Fill-In for Adobe Reader and save the file with a slightly different name. The only usage rights that are allowed is to Save Form Data. When I test the file in Reader 7, I can save the data but when I go into the document to make sure my data is there, I get that dreaded and popular message "Adobe Rights have changed and are no longer valid dialog box...
I never changed the original extended file to cause this..even when I don't add data but save to a new file anyway I lose the writable functionality.
A side note, I do not use LiveCycle and have been asked not to when creating these forms.
I did not have any problems with the forms that I had other people create and extend in Adobe Pro 8. It seems to be a Standard 9 and Pro 9 problem. Or, it could very well be me!
I use Reader 7 to test because these forms are for a volunteer organization and there are users on some early versions of Reader. II do not use earlier versions of Reader. This doesn't seem to be an issue in Reader 9. I cannot vouch for Reader 8.
I just had one of my form writers take my form that was done in Standard 9 and Extend Forms Fill-In via Adobe Pro 8. She initally received a message stating that the file appears to use a new format and it may not open or display correctly. I then got that same message when opening the extended version of the file. The document rights on the new form allow me to add comments and markup, a digital signature and save form data. Once I fill out the fields and try to save, also get another dialog box telling me that I need Adobe Standard or Professional to save (in this case it was 7 since I'm testing in Reader 7).
The forms that I am creating are initally PDFed by another party. The orignal forms are created in QuarkXpress 4.1 and PDFed using Acrobat Distiller 4.0 for Macintosh. I retrieve the files from a web site and save them to my hard drive to work on them. They are shared via email.
Any help would be greatly appreciated. I've spent the last week researching but no anwers to help me solve this particular issue with 9.

Interesting. I did just do the Reduce File Size and extended the document and there were no dialog boxes when I saved my data. The file size got larger instead of smaller and I received the message at the end of the Reduce File Size cycle that said " Enforcement of compatability to an earlier version of Acrobat has increased the size of some images". There is an image in the file, not one that I added, but from the original document. No change to the image either. No biggie to me. As long as my users can fill out the form and come back to it later to make changes, I'm happy!
Thank you. I think that solved it!

Media Encoder CS4 issues with MP4 and M4V files

I've just got CS4 and and very happy so far. EXCEPT I'm
trying to convert some MP4 and M4V videos to FLV using the new
Adobe Media encoder.
When I look at preview screen in the settings panel, the
preview is all wrong. It is just Green and Purple - kind of like
some weird negative image. This also is how the final converted FLV
looks. The CS3 version of Flash video encoder converted these exact
same files OK (although the preview was only a blank screen, but
the final file was OK).
Has anyone else seen this and more importantly, did you
manage to solve the issue?
I'm running this on an iMac G5 with 2GB RAM - could this be a
PPC issue?

Sorry my computer AND media encover version. I run Creative Cloud on a new Mac Pro
File seems to render fine
Log info:
- Source File: ***
- Output File: ***
- Preset Used: Match Source - High bitrate
- Video: 1920x1080 (1.0), 25 fps, Progressive, 00:00:42:17
- Audio: AAC, 320 kbps, 48 kHz, Stereo
- Bitrate: VBR, 1 pass, Target 10.00 Mbps, Max 12.00 Mbps
- Encoding Time: 00:13:13
04/27/2015 03:55:51 PM : File Successfully Encoded
No errors reported.
And this is what I end up with.
Is that helpful?

Mac / Adobe Compatibility Issues with Reader X1 & Acrobat X1

I'm using Acrobat X1 11.0.10 and Reader 11.0.10 with Mac OS X ( 10.8.5).
In Reader, when I click the "show next page" down arrow, it takes around 5 seconds to jump to the next page. (scrolling to the next page via the scroll bar works fine).
In Acrobat, when I use the text edit tools, it can take up to 10 seconds before I can edit a word (remove or add a letter).Oftentimes, Acrobat will highlight the whole paragraph rather than just the word I select. (I think this is due to the lag time.) When I backspace to remove a word, nothing happens ... for several seconds. Then letters begin disappearing.
I reverted from Mavericks and Yosemite back to Lion (or Mountain Lion - I forget what they called 10.8.5) in the hopes of fixing this issue. When I say reverted back. I did a full install. Wiped the hard drive, loaded 10.8.5 and started this Mac as if it were new.
Is there a version of Reader and Acrobat that work with Mac OS X ( 10.8.5)?

Hi,
Acrobat 11 is compatible with MAC 10.8.5. So, there are no compatibility issues.
Please let me know if this happens with every PDF or some specific one?
If specific, then please tell me what is the size of your PDF file.
You might also try repairing Acrobat from the Help menu.
Regards,
Anubha

Issues with upgrading from Acrobat 7 to Acrobat 8

Hi,
I need to purchase Acrobat 8 for a new writer. Currently, we are not planning on upgrading from Acroabt 7 to Acrobat 8 for 15-20 writers. Are there issues that I should be aware of--problems opening files distilled in 7, and vice-versa.
Thanks,
Emelda Ben Shoshan

Not really, but it will depend on what kind of pdf files you produce and if you use any standards for pdf conversion.
The main thing to look out for would be for the write with version 8 to make sure he doesn't produce 1.7 pdf files, as these will throw up a warning in earlier versions of Acrobat.

Issues with copying data (Acrobat 8 Pro)

Hi Everyone,
Hoping you can help me with this. I use Acrobat 8 Pro at work and often need to highlight, copy, and paste text from a PDF to a spreadsheet. Lately, I have been finding that when I go to highlight the text in the PDF, it will not highlight as one would expect. Instead of highlighting a paragraph or sentence and regardless of where I begin to highlight something, the PDF acts as though the text was formulated out of collumns of type and highlights a selection from the top to the bottom of the page. As an example, the following would be highlighted...
;kjad hkfja
lka sd ;flk
lka sdf oiiwek
la kdflk af
;ak lds hf;
...from the top to the bottom of the page. Even worse, if one were to highlight the entire page and try to paste it over to Excel it becomes gibberish.
Has anyone run across this before and is there a fix?
Thanks,
Greg

Hi,
I am able to download the update file without any problem on my machine.
There may be some network glitch when you were last downloading the file. Try it once again. (http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5239&fileID=4877)
However, if you still face any issues, download the file from here: ftp://ftp.adobe.com/pub/adobe/acrobat/win/8.x/8.3.1/misc/

Issues with downloading Adobe Acrobat 8.3.1 Security Patch

Hi,
I am having issues downloading Adobe Acrobat 8.3.1 update security patch. I go to the Download Now & click on it, that brings up the File Download, where it states do you want to open or save and I click on the open and that brings up a window, showing the earth at one end, files being copied to a temporary file, but the percent of files being sent stays at 0 and there is no green bars on the status bar.
What is going on please? I was able to download the security patch for Adobe Reader 8.3.1, but the Acrobat isn't working.
Please help.
Thank you.

Hi,
I am able to download the update file without any problem on my machine.
There may be some network glitch when you were last downloading the file. Try it once again. (http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5239&fileID=4877)
However, if you still face any issues, download the file from here: ftp://ftp.adobe.com/pub/adobe/acrobat/win/8.x/8.3.1/misc/

Issues with editing in Acrobat 5 with Form and link tool

In my version of Acrobat 5, I used to be able to edit with the form and link tools. Now for example if I try to add an action in the execute menu item in the Field Properties (Form tool or Link mode), it brings up a splash window saying 'Please select the menu item you want to execute from the menu bar' and that is it, It does not bring up a list so I can not add an executable item.
PowerBook G4 (ti) - Mac OS X 10.4.11
Any ideas, as it is really frustrating.

Ok... so I have created a file in InDesign and exported it as a .pdf to create an interative document.
I am trying to add next page from page 1 and so on, and also hyperlinks to e-mail addresses.
I create a box by dragging using Form Tool (F) whereby Field properties window pops up.
I Name the item and choose what type of button I require, and modify the settings in Appearance.
When I then go to choose an Action... I choose mouse up, then Add... which brings up the Add an Action window.
I choose 'Execute Menu Item' from the drop down list and then try to 'Edit Menu Item' this brings up a further window 'Menu Item' with the message "Please select the menu item you want to execute from the menu bar" and here I try to choose the type of item I need to execute.
I have tried clicking on the item on the menu bar, but it makes a faint sound when I click with my mouse... but no no item is executed.
I have done this before with previous documents, but not for a while... but it does not seem to want to do it this time around.
However, I can execute the following in the same window 'Edit Menu Item'
Import Form Data
JavaScript
Movie
Open File
Read Article
Reset Form
Show/Hide Field
Sound
Submit Form
World Wide Web Link
Any thoughts?

Issues with downloading Adobe Acrobat Pro

When I download Adobe Acrobat Pro I receive a message to "Shut down SafariNotifi". Without doing this the Adobe Acrobat Pro will not complete the install. I have shut down Safari, tuned off everything in the Norification Center and still get the message. If there a workaround for this issue?

Hi bullet man
Please download it from : http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
Follow the Imp. Instructions on the page to start your download.

Issues with .MP4 and .MOV

I am doing an inventory of my photos and movies. Movies have been taken on a variety of cameras. I found an entire group that are not able to be viewed both .MOV amd .MP4s. Quicktime opens up, it will show a length of the video of up to over 5 minutes in certain cases. It plays through the entire clip, however the the image is entirely black and there is no sound. Has anyone ever seen this and is this something that could be fixed?
Thanks

QuickTime Control Panel / Advanced tab
Try the check box for "Safe Mode" or check and see if updated drivers are available for your graphics card.

Sudden editing issue with pdfs in ACrobat X

Hoping someone can help me because I use this ACrobat X function all the time and all of a sudden I can only use post-its and nothing else!

Thanks very much for reacting so fast.
I'm on a given line of text and I try to use the mouse to select text before then clicking on the function "replace" in the comments section.
Then up comes the hand and prevents me from selecting anything in particular!
What is really weird is that when I do things the other way around - i.e. click on the "underline" or "erase" function and then come back and attempt to select a word (only one, not a whole block as one could normally do), the function will work in all cases except the "replace" function which is the one I use most frequently in my correction work.

Issues with program

I have already paid for the full year but it won't let me change a PDF to Word because I haven't paid

Hi Denise Van Meter,
Thanks for subscribing to Adobe Acrobat Plus (one-year). Here's a snapshot of your order and steps for getting started.
Subscription order details:
Re: Issues with program
Adobe Acrobat Plus (one-year) (Mac/Win,Multiple Languages)
<removed by admin>
For complete details, just click your order number <removed by admin>
Here's how to get started:
Sign in to your Adobe Acrobat Plus (one-year) <removed by admin> account with your Adobe ID and password.
If you need support, visit the Help pages<http://www.adobe.com/go/apaphelp>.
Dear Denise,
http://www.adobe.com/content/dam/Adobe/email/spacer.gif
Welcome to Adobe. Your Adobe ID is <removed by admin>
Your Adobe ID is your access key to any of Adobe's online services, such as:
Adobe.com<http://www.adobe.com/>. Download free trials, buy products, manage orders and participate in user forms.
Adobe® Creative Cloud™<https://creative.adobe.com/>. Get all the Creative Suite applications plus online services for a low monthly price.
Adobe® Document Services<https://www.acrobat.com/welcome/en/home.html>. Create and edit PDF files, distribute and analyze forms, and sign documents electronically.
Thank you and enjoy,
The Adobe Team

Dynamic Streaming - problems with MP4 (h.264)

Hey Flash Guru's
Im wondering if anyone have had any similar problems with the MP4 (H.264) format when implementing Dynamic Streaming using a FMS server?
Basicly we developed a player that detects the users bandwidth and plays the appropiate VOD stream (500, 1000 or 1500 kb/sec). Its tested with NetLimiter and works perfectly switching bitrates/files during the movie with both MP4 (h.264) and FLV (On2Vp6).
The problem occurs when you seek (jumps in the progressbar). When playing the MP4 files the player often uses 2-10 seconds to start the stream again. But when using FLV files the seeking is seamless and starts the stream within 2 seconds everytime.
So my question is if the FMS servers, Flash or the Dynamic Streaming got an issue with MP4 files?
Any help would be appreciated.
Best regards
Bo
Denmark

H264 content does take quite a few images to get rolling before playback starts. That's normal but it shouldn't take 10 seconds - it sounds like your buffer length might be overly long and it's taking a while to fill up after the seek. Consider keeping a short buffer like as small as 0.1 seconds for playback starts. Once you get your Play.Start or your Buffer.Full message then you can adjust the buffer length on the fly to something longer to handle the bumps.
It's also possible that you're getting the high bandwidth stream again when you seek by mistake. Check your server logs to see that you're getting the play that you're expecting there.
Asa
FMS

Performance Issues with Acrobat Reader 11.0.0.2 when secure mode is enabled

Hello All,
We are experiencing sporadic issues with Acrobat 11.0.0.2 across our domain, users are reporting performance issues when opening PDF documents whether locally or from a network share.
We have found that turning off Secure Mode helps towards reducing this delay and in the cases it doesn't we are repairing the installation and/or reinstalling the application.
Due to the security implications we need to leave this turned on, I am wondering if anyone has encountered this issue and what steps were taken towards resolving it?
I also wonder whether the white list function in the new release 11.0.0.3 would be a solution to this issue?
Kind Regards,
Ryan McCarty

No probelm, so....
We had no problems with Adobe Reader 9 and 10, we encountered the issues when upgrading to 11.0.0.2.
Initially we found that turning off the Protected Mode, helped but did not resolve the issue.
We tried;
1. Turn off protected mode - issue still present
2. Clearing the recent file registry using the below registry path and deleting the keys underneath it.
HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\11.0\AVGeneral\cRecentFiles (this does not turn recent files off permanently). - works but needs clearing regularly
3. Turning off welcome screen by creating - HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\11.0\FeatureLockDown\cWelcomeScreen - works to improve app open speed.
4. uninstall/reinstall of 11.0.0.2 - works most likley due to the recent files being cleared.
5. upgrade to 11.0.0.3 - issue still present
Following reboots the issue is still present.
When Adobe Reader is the only application open this issue is still present.
As mentioned I have no systems available which I could test this issue using 11.0.0.1 as we have fixed them, albeit temporarily using the reinstall method.
I am concious that this issue is going to reoccur once that cache (recent files) builds back up because the fix above (#2) is clearing the recent files cache NOT disabling it.

Issues with mp4 in Acrobat X...

Similar Messages

Maybe you are looking for