Issues with my Satellite L500

hi everyone, i currently have a toshiba satellite L500, running windows 7, 3 gb ram 350gb hdd..
it was running fine until a fortnight ago, when my computor kept popping up message in the far bottom right hand corner saying windows error, critical error, youre hdd is missing, missing RAM etc etc, a window popped up telling me to do a system scan which i did and it came up with all these very bad errors.. it them popped up a program calle dmemory optimizer and told me to scan and do a defrag.. which i did.. and then teh next thingi knew, the hdd had disapeared from my computor, i couldnt access anything on the desktop, but could tab between the pages i already had open. then teh whole thing crashed.
i did a recovery on my own, and the error appeared to be fixed.. but then would only work properly in safe mode. so i took it to a repairer who charged me $188, reformatt teh whole drive, put on a copy of kapersky and office full version..
the day after getting it home, i noticed when i was typing things, the cursor would move about the page on its own, and id end up typing in the middle of what id already typed, sooo frustrating!! so the tech man suggested i download a program called touchfreeze.. and it fixed it..
now the last day or two, ill be in the middle of working on my laptop and it will just go to a black screen.. and it will resume when i press the mousepad, or it will completely turn off and go into sleep mode..
theres no settings on for sleep or hybernate, so sort of screen saver nothing.. and like i said, it happens when the laptos in use, about every 15 mins and happens several times.. any idea on what could eb the issue??
i could swear there were other issues with my laptop and he just said it was a virus..

Hey man you bomb us with all these issues and your last issue is pretty confusing.
Before we start discussion tell me one: do you use Toshiba recovery image (original operating system you got with your notebook)?

Similar Messages

Hard Disk issue with Toshiba Satellite P755-S5390

Well, I'm at my wit's end on this one so after several months of searching for an answer I'm presenting this one to my fellow Toshiba users.
I have a Toshiba Satellite P755 that I purchased around March of 2012 so it is well out of warranty unfortunately. I'm having an odd issue that could just be a faulty hard drive but I wanted to see if anyone had any similar experiences with their Toshibas that might lead this to be a recurring issue with other Toshibas.
The first symptoms my laptop experienced were the computer locking up and the hard drive light staying lit constantly. This first happened right after I was using WIn 7 disk management to shrink the main partition so I could create a second partition. The exact step this happened at was when I had already shrunk the main partition and had just finished creating the second partition. It hadn't even refreshed the disk management screen when it just locked up completely.
I left it locked up for almost a half hour and then did a forced shutdown and when it came back up it was really slow and the hard drive light was staying lit constantly. Eventually it wouldn't even start up and the drive light still stayed on constantly (not even blinking, just solid on).
My first thought was obviously hard disk failure so I grabbed a spare that should have worked perfectly as it was just harvested from a perfectly fine little netbook. I popped the drive in and reinstalled Win 7 and it worked fine...for a few weeks. Then it did the exact same thing except this time it eventually just wouldn't recognize any boot media. I cursed my bad luck in having two failed hard drives and used an older one that I had spare that, as I recall, worked fine when I harvested it from the old laptop it came out of. It worked again...for a couple of days. Then it did the same thing as the first (hard drive light staying lit, not responding hardly at all). I even hooked all these little laptop hard drives up to my file servers SATA ports and they loaded fine and I was able to back stuff up.
My dilemma here is that I know it could just be that I was using old hard drives and maybe by some chance they all failed because they were old but I'd hate to buy a new hard drive if that's not the problem.
Has anyone had any similar experiences with their Toshibas? I even tried testing the RAM and even removing one module at a time. I also tried pulling the battery and running it straight from the charger thinking maybe it was shorting something out.
As an additional note. One interesting thing that happened after the third drive went bad was that I plugged in the original hard drive thinking I could further troubleshoot and it worked perfectly fine for about a month. It then proceeded to do the same thing again. That's about where I am now. The only other thing I did was yesterday when I pulled the battery and tried it. It did respond very well for at least long enough to almost finish the reinstall to factory partitions but it failed at the last minute and rebooted. It then loaded the Windows startup screen and locked up with the hard drive light staying lit solid.
Sorry for the novel but I wanted to make sure all my troubleshooting steps were documented so no one suggested those. My last step is to pop in another used drive and install Ubuntu and see what happens then.
Solved!
Go to Solution.

Satellite P755-S5390 Specifications
Satellite P755-S5390 Support Page
justinmbarnes wrote:....I popped the drive in and reinstalled Win 7 and it worked fine...for a few weeks.
How did you reinstall Win 7 on the replacement drive? Did you use the the Toshiba Recovery Disks you should have created as per the directions on page 74 of your User's Guide, following the recovery directions on page 76, and return your unit to its factory default out-of-the-box setup? What happens if you return your unit to its factory default set up? This is considered the gold standard test on whether you have a hardware problem/failure, as opposed to a driver-software-conflict problem.
You seem quite familiar with Windows Disk Management software, yet you don't mention running the built in disk 'Error-checking' utility.
If you believe you may be suffering from some kind of hard drive problems, this would seem a logical step. You can access this utility by clicking on 'Start' -> click on 'Computer' -> right click on 'C:' drive -> click on 'Properties' -> click on the 'Tools' tab -> under 'Error-checking' click the 'Check now...' button -> put check marks on both the 'Automatically fix....' and 'Scan for...' options -> click the 'Start' button. The utility will inform you it can't be run now and ask if you want to schedule for the next restart, agree and restart your computer. Depending on the size of your hard drive and the problems the utility may encounter this could take from 20 minutes to several hours.
Let us know what happens. Good luck.
Mike

Issues with Toshiba Satellites and Western Digital WDC HDDs

As much as I want to thank Jerry Lippey for helping me several times with issues regarding my boyfriend's A665-S6095 laptop, I am DONE with Toshiba.
For the FOURTH or FIFTH time now (it's so bad I've lost count) this satellite has crashed while using a WDC Scorpio Black HDD. I have gone through FOUR HHDs in the last year and a half. I am not joking. NO ONE has time to diagnose and solve this many computer issues in such a short amount of time unless they are a paid techinician.
The last time the HDD failed I tried to get WDC to send me the non-AFT drive that I had bought, but they told me that the BEKT version of the BPKT I bought was "not in stock". For almost a month. And yet it came back in stock on Amazon and one or two other stores online. So when I called back to say WHAT THE HELL, instead of asking me what I wanted them to do, they just decided to send me a larger drive with AFT, as if that would soothe my aggravation.
But honestly, I don't see how this can all be WDC's fault. I mean, if you compare the number of forum posts referencing satellite versus non-satellite models, there is no way that number is proportionally equal to the number of satellite versus non-satellite models sold. I wish I had known how terrible Toshiba is before he bought the laptop, or my mother bought my brother a different satellite model. I'd have told each to shoot themselves in the foot instead.
My boyfriend was trying to copy pictures from his Galaxy Note II onto his laptop, but when he plugged the phone in by a usb/micro usb cord and opened windows explorer, the computer froze.
I shut it down manually, and since then it has not been able to boot at all. BIOS recognizes the drive make and model, but nothing will load; the screen goes black after the Toshiba welcome screen and nothing happens. I tried booting from both a win7 recovery disc and the 1st Toshiba recovery disc I made with the laptop; the former won't load at all and the latter goes through the "windows is loading files" progress bar, then the "microsoft windows" progress bar, brings up the cursor and stops doing anything. I can move the mouse, but the light on the HDD indicator illuminates for about 5 seconds then shuts off for less than a second, over and over. For a fraction of a second I can see an error code reading something like "No Emulation Type 00" before the recovery cd loads. I don't know what that means exactly.
If I hadn't had previous issues with Toshiba TVAP software having compatibility issues with Windows, or if the laptop would freeze part way through installing windows updates I wouldn't have trouble blaming only WDC. But clearly Toshiba has major issues (at least) with Satellites, and except for the one person on this forum who knows what he is talking about - and let's be serious, we can't blame him for not being able to answer EVERYTHING posted on here - their tech support $^(($ B@!!$. Just like their products.
The fact that the only answer I've found is to only replace Toshiba HDDs with OEM HDDs is complete bull.
Sure, it is possible that the way the laptop is used causes some of the issues I've had, but FOUR HDDs? Really? What else in a laptop can go bad that could possibly help to kill off the drive? What else could possibly contribute to the agony I have to go through to keep this laptop running?
Time to go back to work, now that I've spent over an hour trouble-shooting and writing this rant.

Hi I'm fairly new to the forum. I'm sure Jerry will have a reply for you. 4 failed HD's is unreal. I 'm sure you know why HD's fail. I know you are very aggravated, but I would just like to ask a couple of questions. How are you testing these failed HD's. Seatools has two great free programs seatools for windows and seatools dos. Also I'm very curious about your Anti-Virus program. Viruses are really getting tough, and can wipe out your HD in seconds. If your OS gets corrupted, windows will no longer boot. I'm going to post some things that I'm sure you already know. I also would like to know how your boy friend uses his lap top. I live in a retirement village and I fix computers for free. I have see some really bad stuff. I have had to restore a couple back to factory because they were so badly infected. Power surges can really do a number on a HD. I'm going to post the link to a bootable seatools dos. It will be a ISP file and you will need to burn it to a cd. Test your drive and see what happens. I'm sure Jerry will have a comment for you. He's pretty smart.
http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-ma...
Why do hard disks fail?
Because hard disks are mechanical devices, they are subject to wearing out, even if you treat them better than your own children. Around 60% of hard drive failures occur through predictable mechanical failure, with the remaining 40% of failures occurring through misuse. Hard disk failure might occur if any of the following happens:
Your computer is bumped or jostled while it is running;
The electric motor which allows the platter to spin fails due to bad bearings or other components;
The filter on your air intake gets too clogged or the filter isn't working properly;
Extreme heat while running causes the electronic circuit board to fail;
There is a sudden power failure while the disk is writing.
Types of hard drive failure
There are two main types of hard drive failure - physical and logical.
Physical failures are often due to a failure of the electric motor or the drive itself - the moving parts. They can also happen because of a major head crash (caused by your computer being dropped or jostled while it's running).
Logical failures come from corruption in the file system. If you've accidentally deleted an important registry entry or formatted the drive improperly, or if you have a nasty virus, hard drive problems will occur. The BIOS will recognize the drive, but it won't boot.
I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.

Strange issue with my Satellite A200

Hello,
I have a problem with my Satellite A200-1DY.
In last two days this issue occurs two times. When I start the laptop there are only three icons in systray, speaker, battery and network icon, then, the laptop stops and doesn't work. I can not use the mouse, or keyboard and the fan cooler doesn't work.
When I put my hand over the area where there the processor is placed it is pretty warm. I can't reset the laptop. At first I must disconnect it from the electricity. After doing this I can start the laptop again. The fan cooler starts running very fast and it removes much heat from the processor area.
What can I do?
Sorry for my horrible English and marry Christmas.

Hello
At first I must say that your English is very good and understandable. Now after this compliment get back to described issue. ;)
I have Satellite A200 too and I have installed Vista and WXP several times and have never noticed similar issue. I must say that all my tests were with clean preinstalled operating system.
In your case, it is not easy to say why this happen but fact is that some process must be loaded and at this point notebook blocks. Usually if you keep down power button for about 5 seconds he notebook should be switched OFF.
You must understand that nobody of us knows what your personal OS configuration is and if there is some application you have installed last days. Exact some application that runs in the background can not be loaded properly and notebook blocks.
What to do? You can enter MSCONFIG and check all entries in Systemstart. Try to disable all stuff you do not need and test it again. Maybe you will be lucky and find out if there is something that blocks notebook startup.
Sorry but it is really not possible to say why this happen. If you want you can try to roll back OS to earlier time before this starts in hope the OS will runs as before.
Bye and good luck!

Stability issue with ym Satellite C650

I bought my laptop around 4 months ago. It will be ok for a few days and then becomes extremely slow and non responsive. I have used the inbuilt restore to factory settings option (holding 0 before turning the laptop) over 12 times now.. and i still have the same issue. My laptop is supposed to be a 64bit, but i have tried putting it as a 32bit to see if it would correct the problem and it obviously hasn't. I have tried to disable a lot of windows functions to speed up my laptop, even disabling start up programs and nothing seems to work. Please help
Date   2010/12/29 13:48:29
[PC Information]
Model Name                    Satellite C650
Part Number                   PSC08C-01T019
OS Version                    Microsoft Windows 7 Home Premium    6.1.7600
BIOS Version                  1.40
CPU                           Pentium(R) Dual-Core CPU       T4500 @ 2.30GHz
Physical Memory               4096MB RAM
Hard Disk Capacity            307,083,866,112 [Byte]   285.994 [GB]
Hard Disk Free Space Capacity 288,190,083,072 [Byte]   268.398 [GB]
Video                         Mobile Intel(R) 4 Series Express Chipset Family   version=8.15.10.2086
Screen Resolution             1366 x 768 Pixels
Color Quality                 True Color (32 Bit)
Sound                         Conexant CX20671 SmartAudio HD   version=4.111.0.64
Network                       Atheros AR8152 PCI-E Fast Ethernet Controller (NDIS 6.20)   version=1.0.0.27   MAC Address=00:26:6C:61:00:75
                              Atheros AR9285 Wireless Network Adapter   version=8.0.0.258   MAC Address=00:26:B6:E3:75:5C
                              HUAWEI Mobile Connect - 3G Network Card   version=6,0,1,268   MAC Address=00:1E:10:1F:E5:E1
Modem                         HUAWEI Mobile Connect - 3G Modem   version=2.0.6.702
Internet Explorer             8.0.7600.16385
IDE Device                    TOSHIBA MK3265GSX
                              TSSTcorp CDDVDW TS-L633C   FW version=TF20

Hi Russ
After reading your posting I would like to be near you and see what are you doing exactly and what is your problem/problems.
I saw Satellite C650 by my local dealer and it seems to be very nice machine so Im really surprised you have such problems with brightness settings.
>... for some reason the text within the panel has blank fonts displayed as oblong squares
Can you please make screenshot? I would like to see how it looks like.
By the way: in my opinion, by default settings, brightness, contrast, colour, gamma and all other settings are optimized and set to perfect level so Im wondering you want to change anything.
Only what can be done is to change brightness intensity and it can be done with FN+F6/F7 key combination.
Is this not enough for you?

CD ROM Drive Issue with a Satellite A215-S7416

Hello,
I wonder if someone can please help me. I don't know why this issue is happening with my laptop, but maybe someone else here has had the same thing.
I don't really use my CD ROM drive all that much, but for some strange reason all of a sudden now it seems like it:
A) DOES read and recognize the material on store-bought pre-recorded CD's (just as it should),
BUT...
B) Does NOT read or recognize material on CD's which have been burned by a friend of mine. By the way, the player in my car DOES read the CD material which was burned on my friends system, so I know that something is on those CD's.
ALSO...
My CD ROM drive no longer seems to give me the option to burn a playlist to a disc. Instead, when I insert a blank CD disc, all I hear is the cycling noise making a continual irritating sound, seemingly forever. It makes this exact same noise when I insert the CD disc that my friend burned for me. But (as already stated) when I insert a store-bought pre-recorded disc, it reads and recoginizes it within 30 seconds, and displays the contents of the CD.
I don't know if this matters, but I just updated to the newest iTunes version (which is the software I use), however I have noticed that WMP is doing the same thing, as well. Additionally, when I ran the iTunes Diagnostics, all that happened was that it just continued doing that ridiculous cyclic thing (with my friend's burned CD). However, when I inserted a store-bought pre-recorded CD, the iTunes Diagnostic worked like a charm.
Does anyone know what's going on, and/or how I can fix this?
Thank you.
PS --- BTW, my CD/DVD ROM Drive is:
D: TSSTcorp CDDVDW TS-L632H, Rev TO02

Try taking a look at this article.
What can I do if my CD or DVD drive doesn't work properly in Windows 7?
It's also possible that the drive is beginning to fail.
- Peter

I'm having some issues with my Satellite A660-134

Hello!
I'm kinda' having some problems with my notebook as mentioned earlier a Toshiba Satellite A660-134. Fyi this is the second one, I returned one (no matter what guarantee). I wanted another one, but still this model because, its ok, it does its job, except some things that unfortunately I can`t oversee. The first one and also the second one did the following:
# Time to time , no reason what so ever, no overusing, multitasking, without forcing it in any way, gave bluescreen crashed, out of the blue. Just like that. While watching a movie, browsing, just leaving it open, and I was finding it restarted. With this second one after installing the antivirus i thought it stopped. But instead of 3-4 bluescreens a day i have lets say 1-2 a week, but pretty upseting also.
# Also whithou being overheated, multitasked, or any thing that would require even a litle bit of effort to say so, while I`m watching a movie for example it kind of stucks, freezes, stumbles.. for examble like when its moved a bit sudden and the hdd protector thing moves the hdd head reader..or like when with an older pc you would listen to music and then when you, lets say extract something, it starts interrupting.
Mainly these are my concerns and any piece of advice is welcome. For furter information, ask me. Thank you!
Kind regards, Dorinel Tanase

It is not easy to offer exact explanation for your problems, especially for blue screens. They can be caused by some software conflict or even by some hardware malfunction.
Sorry but it is not easy to say why this happen.
Can you notice error code and send it to us?
Try to disable HDD protection utility and be sure HDD scan is not running in the background. Such activities can be reason for such interrupts.

Having a few issues with my Satellite M105-S3004. Help please!

1)Ok I've had my laptop for about 3 1/2 years. For a few weeks now everytime I turn on my computer I get this message:
RegSvr32
loadlibrary ("C:\Documents and Settings\All users\Application Data\dubstefu.dll") failed-The specified module could not be found
2)I also have been trying to re-install the sims3 and when I put the disc in sometimes it will read and sometimes it won't. When it does begin to install it stops and gives me one of two messages:
Feature transfer error-I/O device error
or
Data error-cyclic redundancy check
Music CDs play, DVDs play, other games work, and the disc works in other computers.
Please Please Please respond if you have any idea what I need to do to fix this. I'm very good at following instructions.

Satellite M105-S3004
1) I don't recognize what's trying to load. You can track it down this way. Open the System Configuration Utility (msconfig.exe), uncheck all the items on the Startup tab, and reboot. If the message does not appear, then one of the items we have stopped is the culprit. It's a matter of rechecking half the items, rebooting, and so forth.
More (probably too much) about that utility here.
How to configure Windows XP to start in a "clean boot" state
You can safely ignore the nag message. Check it's Don't show box.
2) Since you get a CRC error only on this drive, it's probably just slightly misaligned for that particular disc. You should be able to solve it by copying this disc to another blank using the drive in question.
Let's see what the folks over here have to say. You should tell them you have Windows XP.
-Jerry

Satellite L500 and issues with wireless connection

Hello people
Ill just throw my problem out there.
First of all my details and info which may help you help me!
Satellite L500 running windows 7 (note: same issues when Vista was installed)
Latest wireless drivers as well as latest drivers for everything else.
My wireless router is a billion voip enabled router 7000 series its quite a good one for when I got it about 2 yrs ago and works fine.
Basically the problem is the wireless on my Satellite L500 keeps dropping out. Im no more than 20m away at most, right now Im 10m away with 1 wall in the way. I tried to get to a website and it says connection dropped out or unable to find host.
However the other laptops in the same room same spot at the same time has no issues at all. Never has.
As soon as I go into the same room as my router it works again. Sometimes works if I just stand on the opposite wall.
So basically Im thinking my wireless card in my laptop is either faulty or just no good?
Can u replace the wireless card with a different one? Maybe the Toshiba ones are just no good? Ive read so many problems with these wireless cards in Toshibas...
Anyone have any ideas? Have I missed any info u need? Ill repost again in a day or so with the types of wireless devices in each laptop.

Hi
At the moment I doubt that your WLAN card is faulty. Before you exchange it you should also update your BIOS and not only the WLAN card driver. Both updates you should download from the Toshiba website:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers
I had a similar issue with my Toshiba notebook and WLAN connection. The problem was the WLAN power saving mode in Windows Power Management. There you can also choose a power saving mode for the WLAN card. Disable it and choose Maximum Performance.

Memory Issues with D: Drive on my Satellite L500

This question is regarding my Satellite L500!
Right so my D drive has 148GB of memory and currently has just over 3GB left. I keep getting told to clear it down but when looking through the files there is 7GB taken by "HDD Recovery" and somewhere around 80GB taken up by "Windows Image Backup". This obviously doesnt come to more than 87GB however i cant find anymore files that are taking up space.
My question is why has it become so full? I do a backup every sunday, and have had the laptop less than a year.
Any help would be appriciated, if you need anymore info let me know and i'll tell you ^^
Thanks guys,
George

> My question is why has it become so full? I do a backup every sunday, and have had the laptop less than a year
You said you backup the data every Sunday and the 80GB are used by "Windows Image Backup
This means that the backups which you create every Sunday takes the space on the HDD...
By the way: HDD Recovery is Toshiba HDD image which allows you to recover the notebook without the usage of recovery disk. But I still recommend creating the recovery disk using the preinstalled tool called Toshiba recovery disk creator.
This is important in case something would go wrong with HDD!

Strange issue with touchpad on Satellite L500-19Z

I have a one month old Satellite L500-19Z operating on Windows 7 64bit.
Whilst using it to edit some photographs, it began to behave strangely. It was as if someone was rapidly depressing the mouse left button. I was unable to exit any program or use the Start Menu to reboot.
After disconnecting power, and battery, I started it in Safe Mode, but the problem was still there. If I hovered over any icon it brought the window up repeatedly. By disabling the touchpad using Fn+F9, I was able to use a graphic tablet to re-boot and it works as normal. I am reluctant to use the System Recovery or the Recovery Discs that I created when I bought it due to the number of third party programs that I would lose.
Has anyone experienced this problem please? What do I do to enable the touchpad to see if it is now working properly?
Many thanks

> Disappointingly there was no paperwork with the returned item to advised what work had been carried out, ie replacement of hardware, drive or software or advising how to open an account.
So why you dont get in contact with the ASP who repaired the notebook and why you dont ask what has been done? Only these guys can provide more details
> When it was returned the operating system was reconfigured so that I could not open it as administrator, had to open new user account. According to Technical Support, the factory use a different recovery disc! I asked if I should use my recovery discs again, but was told it was not necessary. However, now that I have spent several hours downloading folders and installing various programs, I find that Windows 7 is working differently. In particular, no thumbnail pictures are appearing in various picture files, only the picture icon. Same with preview pane, only an icon appears. Any advice, would be welcome.
Of course you can use the own recovery disk and could reinstall the OS again.
But I think its just an matter of Win 7 configuration;
Check this page:
+Windows 7 tip: Preview audio and video files before playing+
http://digitizor.com/2009/09/21/windows-7-tip-preview-audio-and-video-files-before-playing/

Satellite L500-1ek - setup system always starts with 800x600

I have new Satellite L500-1ek notebook with Windows 7.
Whatever screen resolution I setup system always starts with 800x600. And not only after restart but even when I logout my profile and login again.
More: I use also external monitor. I can have mirror of my laptop screen on the monitor or only display on monitor but whatever I do I cannot have extended screen.
When I try to set it up I'm simply ignored by driver.
So I tried to install newest driver. I downloaded it from Toshiba site but it never installed saying me that my system did not meet minimum requirements.
What to do now?
Marek

Hi Marek,
> I downloaded it from Toshiba site but it never installed saying me that my system did not meet minimum requirements.
As far as I know your notebook is equipped with Intel graphic card and so you are installing the latest display driver from Toshiba website. Is this right?
Well, I have to say that I had the same issue on my Satellite U400 that is also equipped with Intel graphic card. The solution for this problem was pretty easy: I installed the driver via device manager. There select the graphic card, make a right click on it and select Update Driver. In next windows choose the advanced installation where you can choose the driver directory yourself. After the installation make a restart and thats all! :)

Satellite L500-13e connected to TV with HDMI cable - no sound on TV

Hi! Sorry my English is bad.
I have a problem, i tried to connect my notebook with TV through HDMI, but
sound playing on notebook rather than TV ...
In Realtek HD Manager i didn't find "HDMI Output options"
Please, suggest what should I do?

The whole story is a little bit strange now.
As far as I know Satellite L500-13E is delivered with preinstalled Vista Home Premium and all drivers must be preinstalled.
I don't understand how you can suddenly have this yellow question mark in device manager.
What have you done with your notebook?
Anyway, at first try to remove sound device from device manager and restart your notebook. If the yellow question mark is still there install Vista sound driver. You can find it on Toshiba download page - http://eu.computers.toshiba-europe.com

Satellite P300-1AN - Touchpad issue with AC adapter

I've a Satellite P300-1AN notebook and since the beginning (two weeks)
I have a touchpad issue: it is not immediately responsive and the pointer trembles when touching the pad. Very often it freezes for just one or two seconds.
This is VERY annoying. A USB mouse works perfectly.
I tried reinstalling ALPS drivers, tried Synaptics ones, tried just Windows Vista drivers: no way.
Now I have found the reason: this issue is present only when the notebook is powered by AC adapter.
With battery the touchpad is perfect.
I contacted Toshiba Service and thay said that they won't change the AC adapter if I don't try before a complete system restore!
Isn't it simpler just try with a new adapter and only then, if the problem persists, try more drastic procedures?
Has anyone had this same issue?

> I contacted Toshiba Service and thay said that they won't change the AC adapter if I don't try before a complete system restore! Isn't it simpler just try with a new adapter and only then, if the problem persists, try more drastic procedures?
The point is that your notebook should be always checked using the Toshiba factory configuration.
Why? Because the ASP wants to be sure that this issue is not related to a software problem (compatibility issue with 3rd party applications). The software issues are not covered by warranty.
Furthermore the ASP will always recover the notebook before checking any hardware parts for a malfunction. Therefore you should always backup your data from the HDD before you will send the notebook for checking.
I would recommend to reinstall the OS using the Toshiba recover disk and then check if the issue would appears.
If yes then you can contact the ASP again and could provide all details which are necessary for an technician.
Bye

Satellite L500-13W: How to switch on Wlan with Win 7 - hotkeys don't work

Hi there,
i recently acquired this laptop, and i installed win7 64 bits prof. The first problem was that wireless card was not installed, but i go to toshib website and downloaded the new one, next to that i can't activate the card with the fn + f8 key, thats the only way to activate the card,
i already downloaded some drivers and utilities and i can't activate the card, the hotkey don't work and there's not another switch, software won't work either
Any help will be welcome
Thanks

Hallo Tito
In front of me I have Satellite L500-154. This laptop has no WLAN switch and in preinstalled Vista you can enable WLAN card using FN+F8 only. I have searched a way to enable WLAN card without FN+F8 key combination. No way.
So if you have OS without working FN+F8 key combination you will not be able to enable WLAN card.
I really don't understand why do you think it can be because of laptop.
Install supported operating system and you will see everything will be OK.
So it has nothing to do with faulty hardware.

Issues with my Satellite L500

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