Issues with new Apple ID
I recently changed my Apple ID and now I cannot sign into iMessage or FaceTime because it keeps prompting me for the password for my old Apple ID. I tried to reactivate my old Apple ID to sign out of iMessage and FaceTime but I deactivated that email account and cannot use it. Any suggestion on what to do? The same thing happened with iCloud but I deleted the old account on my phone and added a new iCloud account with my new Apple ID. It doesn't seem to work that way for iMessage and FaceTime.
Go to settings > iMessage > receive at. And you will see the Apple ID you are using for iMessage. Tap on the ID and you will be prompted to sign out. Tap sign out and toggle iMessage Off. The do the same for FaceTime, meaning go to settings > FaceTime. Tap your Apple ID and sign out. Then toggle FaceTime off.
To toggle both iMessage and FaceTime back on and sign in with your new Apple ID. It may take a few minutes for the ID to be verified by the Apple servers but once it is verified, you are good to go.
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Having Sync Issues with new Apple ID
I was on an apple account with my wife. We're splitting up so I made myself a new Apple ID, installed iTunes on my home computer and logged into it with my new ID and that looks good.
My phone is full of stuff from her account. When I first plugged it into my iTunes it warned me about erasing the phone. I was scared to do so at that point, so I clicked not to do it.
Now I would like to do it, but when I plug in my phone and sync it simply syncs the contacts and nothing happens with the Apps. I can't get it to prompt me to erase the phone again.
In my attempts to fix this I went into iTunes and downloaded a new app. I also went into my phone and changed the iTunes account to my new one.
Now when I try to sync it says this computer is not authorized and I should go to Store -> Authorize. I do that, log in with my Apple ID and it says this computer is already authorized. I then try to sync and it tells me to authorize again. I just bounce back and forth between the two and never get anywhere.
What I want is to have everything use my new account. I don't want any associations to the original account. I want iTunes to erase my phone and start using the iTunes library I have on my home computer, where I will redownload all the apps I want to have on the phone. How can I accomplish this?Go to settings > iMessage > receive at. And you will see the Apple ID you are using for iMessage. Tap on the ID and you will be prompted to sign out. Tap sign out and toggle iMessage Off. The do the same for FaceTime, meaning go to settings > FaceTime. Tap your Apple ID and sign out. Then toggle FaceTime off.
To toggle both iMessage and FaceTime back on and sign in with your new Apple ID. It may take a few minutes for the ID to be verified by the Apple servers but once it is verified, you are good to go. -
I'm having a billing issue with my apple id. I got my first iPhone today and I've signe din etc however before i can download any apps etc i need to resolve an old payment apparently. The problem is i cant enter my new card details because the issue is registered to when i was in America and i require to pay the funds from an American source. Any ideas how i can resolve this? It wont accept my new card detail as im back in the UK. I think i have posted this in the wrong area but anyone got any ideas?
I have managed to change the rest of my accoutn being registered to the UK i think except thisHi..
You can email Apple for help but the link is for the iTunes store not the Mac App Store. You've inadvertently poasted in the Using Mac App Store forum but that's ok. Billing issues are the same for the iTunes Store.
Click here > Apple - Support - iTunes Store - Contact Us
It wont accept my new card detail as im back in the UK
Your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article -
I have just upgraded to Windows 8 and my scyning and upgrading my phone with new apple software fails, Itunes looses connection with the device (phone), cant backup the phone or download new software, is this an issues with Windows
Hi, stig2013.
I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you are receiving an error message, find the exact error number that you recieved in the article below and process the steps.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
Cheers,
Jason H. -
I want to update iCloud account with new apple id but don't know password for old apple id. Plus can no longer receive email at old apple id. How can I delete the current iCloud account on my iPhone if the previously stated conditions exist?
If the old ID is yours, and if it is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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How can I recover an old/disused iCloud account. I was having some issues with my apple id so I restored my iPad, I am now stuck on the activation screen as I no longer use the iCloud account i used to set up the iPad and can't remember the address or pas
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
MY wife has an Iphone 4 and I have a 5. To date we have used one apple account to manage music purchases/library. I updated ny phone to the new OS version and all her texting is showing up on my phone. I understand if i create an apple account for her I will not see her texts. Recently we bought a Mac and created a new apple account for her. How do I synched her phone with new apple account and get access to the music library under my account on the new MAC laptop before I update her phone to the new OS?
Going forward if I purchase music under my apple id and want her to have it on her device, how can I acheive that?You can continue to share an Apple ID for purchases.
Sign her in to her new account here:
Settings > iCloud > Delete Account (Keep on Phone if you want to transfer contacts, calendars, etc...) then sign in with her new ID
Settings > Messages > Send & Receive > Apple ID > Sign out then in with new
Settings > FaceTime > Apple ID > Sign out then in with new
Use the same Apple ID here:
Settings > iTunes & App Stores > Apple ID -
I am having strange issue with my apple tv...i set up pictures to scroll through to the tv using home sharing. Now album covers are interspersed with my pictures. I have been using apple tv for a while and never had this happen before
Are you watching this content though iCloud or though from iTunes on your local computer? If it is from iCloud have you tried downloading the content to iTunes and watching it on ATV from that source to see if it still happens? This is geerally a much more reliable way to view the content. Easer to fast forward and rewind too.
- I have a stable internet connection
Clearlly you don't
>(Ive tested on other devices)
Which does not tell you anything about the specific connnection from ATV to iCloud.
>I am able to stream Netflix problem free from my AppleTV without so much as a hicup
Again which does not tell you anything about the specific connnection from ATV to iCloud.
>- I am able to download the episodes to my phone, ipad, and computer without any issues
Again which does not tell you anything about the specific connnection from ATV to iCloud. It does remove your ISP throattly traffice as a possible cause though. So that is good.
Have you checked your wireless rounter? Tried doing the factory restor on it? Upgrading it's firmware? Is it and or ATV getting extreamly hot when this problme happens? -
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Apps will always be tied to the ID in which they were purchased or downloaded under. You can not change this unless you buy or download the free app using the new ID.
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Mylenium -
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WAP4410N issues with Macbooks/Apple computers
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History:
I have 4 WAP4410N Access Points setup in a sorority house, one for each floor. The access points they had before were D-Link 2.4GHz POE APs. The reason for changing the access points was a lack of wireless coverage in the house. About 2 weeks ago I had a complaint that ALL apple computer users were only able to get to a webpage and if they tried to click a link they would get nothing, so they would have to disconnect and then reconnect to the SSID in order to get to another page. I contacted Cisco SB support and asked if they were aware of any issues with apple. The tech said yes and that I should update to 2.0.2.1 firmware, I was currently running 2.0.1.0. The tech also said that after upgrading the firmware reset the access point and reconfigure it, so I did this. I updated the firmware on all 4 APs and had one of the girls click a few links thinking that it was fixed since it worked. Well I have heard tonight that there still is an issue. I am having complaints for ALL apple computer users that after viewing 3 -5 pages/links they have to disconnect and reconnect to the SSID, then after so many more pages they have to do it all over again.
Question:
I noticed that there is another firmware update released for the WAP4410N, will this firmware (2.0.3.3) fix the issue I am having?
If so, should I upgrade the firmware and reset the AP's again and reconfigure them, or can I just update them and not re-configure them?
If not, should I change some of my settings? Any other suggestions?
Config:
Here is a brief of the config on the AP’s: (If my memory is correct)
Host Name: AP1, 2, 3, 4
Device Name: WAP4410N_AP1, 2, 3, 4
IP Settings: Static IP
IP Address: 192.168.1.2, 3, 4, 5
IPV6: Disabled
Force Lan Port Speed 100M: Disabled
Discovery (By Bonjour): Enabled
802.1X Supplicant: Disabled
Wireless Network Mode: B/G/N-Mixed
Wireless Channel: 1, 4, 8, 11
Wireless Isolation(between SSID) Disabled
Security Mode: WPA-Personal
WPA Algorithm: AES
Key Renewal: 3600
Serial #: SER141903**
Serial #: SER141900**
Serial #: SER141903**
Serial #: SER141903**
Other equipment in the setup:
ASA 5505 firewall
Cisco Small Business SD208P Switch with PoE
Thanks for the help.
Regards,
TravisDid you try the firmware upgrade and reconfiguring the wap4410ns travis? As a rule of thumb, I always factory reset and reconfigure the device just incase there is any glitches.
Also are you running all the access points through the unmanaged switch? If so, try to take it out of the mix and plug directly into the ASA. Try to eliminate all extra pieces in the mix so you can better understand where the failure is. Your connecting wirelessly and able to browse, your getting intermittent connectivity. Also approximately how many users are connecting to the access points at one time? Try to isolate one wap4410n and a mac and test browsing with it and see what happens.
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