Issues with New Ipod 3rd Gen Nano!! Please help!!

HELP!!!
I bought a new IPOD Nano for Xmas and it doesn't appear to be working.
It automatically syncs once then appears to completely disconnect, so when you then try to "apply" new settings or re-sync it fails.
I checked on "My Computer" and for the first few mins it appears as an external drive, then once again completely disappears.
This means I can't change any settings on how I want my IPOD to sync., for example adding new films that were previously unchecked...
Hope this makes sense!!
Has anyone else had any issues like this? Is there an easy way of solving this?
I've tried updating the software (which now says is uptodate) and resetting the factory settings.
I'd appreciate all the help I can get on this
My email address: [email protected]
Thanks

Hi there,
I'd suggest first resetting the iPod (check the online manual for that) and then restoring the latest software using iTunes.
Good luck!

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WHY does it claim to be 8G but my capacity now says its just 6.83
The size of you HD is calculated binary when it comes to use it, instead of decimal when companies want to advertise there products. 1 KB=1024Byte instead of 1000KB as advertised by the manufacturer. In your case this reduces the actual available space by the factor of 0.93 or approx. 7,4GB.
If you have an "other" section in your color bar showing the different types of data on your ipod, which is bigger than 500MB, this could be a sign of corrupt data caused by a sync that did not complete or copied damaged data. A restore will reduce the size to normal again.
Restoring: http://support.apple.com/kb/HT1414
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Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
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