Issues With opening ITunes...

So I had a problem with opening ITunes before, so I uninstalled and then reinstalled like everyone says to do. Now, however, when I try to open it, it says "ITunes has encountered a problem and needs to close. We are sorry for the inconvenience". And it does this EVERY time. I have tried uninstalling and reinstalling since, but it just does the same thing. Anyone know what to do?? Thanks!

Unless you do the additional cleanup steps a uninstall and reinstall may not work. At least thats been my experience. I posted detailed cleanup reinstall steps on this thread. The steps are a tad more detailed that whats posted on apple. Try those and let me know if you still have trouble.
http://discussions.apple.com/thread.jspa?messageID=4962536#4962536

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Serious Issues with New Itunes Release

I'm having serious issues with my Itunes. If I right click on any of the songs and go to reveal in Windows Explorer (so i can find the darn things) it removes pretty much every option from the right click menu, refuses to play music and if i shut down ITunes and try to restart it it refuses to open again. I've tried unistalling and reinstalling the software and i get the same issue. any ideas? its driving me insane and i wish i had never upgraded to the new version because the last version was working just fine.

Also I see that Itunes remains in my task manager in the processes section even after I close it down. any ideas would be woooonderful because i can't live without my music...

Issue with Opening a PDF file

We have just completed an upgrade of one of our servers executing Reporting Services.   The upgrade was from 2005 to 2008.
After we have rendered a report and have it saved in PDF format, we start having issues.
If we try to open the PDF by double clicking on the file name in Windows Explorer, Adobe Reader starts, but sits unresponsive and consumes an excessive amount of CPU cycles.    It never completes the open and we have to kill the Adobe Reader process in Task Manager.
If we start Adobe Reader, and then use the Menu to do FIle -> Open, the PDF file opens immediately.
We have attempted both methods using several different versions of Adobe Reader.    The issue occurs on all versions prior to 9.3.
Since we are a service organization, we are unable to force our clients to upgrade to a more current version of Adobe Reader without providing assurances that this will correct this issue.
Has anyone else seen this type of issue with opening PDF files rendered by Reporting Services?   And if so, what is the cause and how did you correct it?
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Steve

Hi there,
Please find attached a word document which contains the error that comes up when I try to open the PDF file. This PDF was e-mailed to me from one of the Safety companies that I receive e-mails from on a regular basis. I believe I am running Windows XP and the version of Adobe is Adobe Reader X. I hope this is enough info for you.
Janice Nadeau
[signatue deleted by host]

Mac Pro 6,1 STILL having issues with Open CL (4K scaling and SpeedGrade direct link grades)

I've seen the staff responses to the issues of the new Mac Pro GPU saying that 10.9.4 fixes everything. For me, it has fixed my export issues, so I'm glad. I'm no longer getting lines and artifacts on my renders.
That's great.
However, I'm still having several issues, and they seem to be linked to Adobe and Open CL.
Here's a video that shows what's going on:
mac pro issues july 7 - YouTube
Issue #1
Like most of you probably, I'm doing 1080p exports of most things I'm working on. The first project shows a 1080p timeline with a mix of 4k, 5k, and 720p footage. Because zooming in so much on a 720p file in a 4k timeline looks so crappy, I'm doing 1080p timelines and scaling everything to the size it needs to be. I started in a 4k timeline then switched to 1080p because the 720p footage looked so terrible. However, in the 4k timeline, I didn't have any of the issues I'm showing in this first part of the video.
When I switched to the 1080p timeline, I discovered a weird quirk: When I resize the 4k (or 5k) footage to the size it needs to be (which varies based on the frame I want), it goes back to the 100% view when I'm scrubbing through it. When I pause, the size of the video goes back to the way I set it. I show this in the video. Then I show what was my working solution for the time being: "scale to frame size", which brings all the videos to the size of the sequence frame size and works fine. Later, I turn off OpenCL in premiere and when I scrub through the video, it doesn't zoom back in or only stay at the size I set when stopped. For some reason all of these issues only happen at 50% scale or smaller. It doesn't happen at, say, 60%.
I've tested this with raw R3D files and other 4K (or 5K) clips (even clips exported from After Effects) and the same thing happens. It doesn't seem to happen with 2.5k footage or 1080p footage.
Issue #2
This is the second project you'll see in the video.
After grading in speedgrade (through direct link) I open my project back up in premiere and start playing it back. The video plays back with delays and frame drops. Now normally, this would be expected. But this is 1080p pro res footage, and this is just an effect added, and the yellow bar appears indicating that open CL should be accelerating the playback and it should do so smoothly.
Maybe I was just wrong in assuming that a simple grade from speedgrade would be able to playback smoothly. I turn off the grade, and it plays normally.
But then, when I turn off open cl and leave the grade on, the video plays back without ANY issues.
So to me, it seems I'm still having issues with Open CL and adobe. I've found fixes that make it work temporarily, I don't need that kind of answer. However, I would like this to work. Is there something I'm doing wrong? Something I need to do to get this to work?
Here are my specs:
Mac Pro 6,1 (Late 2013)
3 GHz 8-Core Intel Xeon E5
64 GB 1867 MHz DDR3 ECC
AMD FirePro D700 6144 MB (x2)
OSX 10.9.4
Firmware: 2.20f18
What you're seeing is latest version of Premiere (CC 2014, v8.0.0 [169] Build)
Everything here is ProRes 422, running from a Promise Pegasus2 R4 RAID (drives: 4x Seagate Desktop HDD 4 TB SATA 6Gb/s NCQ 64MB Cache 3.5-Inch Internal Bare Drive ST4000DM000) (that's thunderbolt 2).
I've done everything: I've restarted my computer hundreds of times, I've reset NVRAM and PRAM and done power cycles.
This isn't just some issue that started with 10.9.3 of OSX, the 4k issues happened when I first switched to a 1080p sequence back in February (2014) or so, which means it was an issue even with 10.9.2 and the previous firmware release.
I've reported this issue to adobe.

That crash appears to be casued by the Facebook plug-in.
Create a new account (systempreferences -> accounts or Users & Groups on 10.7 and 10.8), make a new Library in that account, import some shots and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account.

Issue with opening .PDF files after recalling from Symantec Enterprise Vault

Good Morning,
I am having issues with opening PDF files that have been recalled from Symantec Enterprise Vault and some of the files are anywhere from 3-4 years old. Some files open, while others return the error: Adobe Reader could not open filename.pdf because it is not a supported file type or might have been damaged. It is inconsistent as to which files it occurs with. I am not ready to believe that I have that many corrupt files out there. I am opening them on a Windows 7 Enterprise SP1 x64 desktop. Adobe 10.1.7. I have already configured the registry setting for bValidateBytesBeforeHeader that I found in another article to no avail.
The files are on a network share, but I also tried copying them to my local desktop and still received the error.
I have seen other posts regarding this error, but do not see a definitive solution and am hoping that in recent days someone has come up with a solution.
Thank You
Brian Dougherty

Not supported file type can (but not always) mean the PDF was created with an old enough version of Acrobat, that it isn't comaptible with reader X or XI.
Might have been damaged is pretty cut and dried in its meaning and interpretation.
There's a known issue with Mac OS and Safari Browser "breaking" PDFs as they download, but it's not so common for Windows. Since these are files you already had, it would be even less applicable.
You can try downloading an older version of Reader to check if it's a compatibility issue, but you'd have to uninstall the latest to do it and it'd be a lot of bother if they still don't open. It would also mean they are "broken" and cannot be repaired, that I know of.

Has anyone had issues with their itunes not coming up?

Has anyone had issues with their itunes not coming up? I keep getting error message 13014. I just bought a new classic ipod and am not sure if this is the problem.

Hi
Your new iPod has certain operating system requirements. Does your iMac meet those requirements?
http://www.apple.com/ipodclassic/specs.html
3rd Column on the right hand side, about a 3rd of the way down. To find out which version of iTunes you have, launch it and select "About iTunes" from the iTunes menu.
HTH?
Tony

I am having an installation failure issue with my itunes 11 software. File is corrupted and i don't know what to do. I've un-install and re-installed the software three times and continue to get the same error message. It states that "This copy of ITun

I am having an installation failure issue with my itunes 11 software. File is corrupted and i don't know what to do. I've un-install and re-installed the software three times and continue to get the same error message. It states that "This copy of ITunes is corrupted or is not installed correctly. Please reinstall Itunes"
iMac, iOS 6

HI,
If your old version of iTunes is still working - then I sugest you stick with that.
iTunes 11 is a lousy update - It will not retain your playlists, you can't find and delete duplicates... and a whole arry of oyher issues. (have a look around this forum to see how many issues IT11 gives people)
Just a friendly advise and warning :-)

Issue with Open Enrolment Link in ESS - Benefits

Hi Experts,
We are facing two issues with open Enrolment Link in ESS for benefits, Need your help in resolving this. Please find the details below :
1. Benefits cost is not appearing in open enrolment Screen
Details : Monthly Contribution cost is not appearing against the Benefits Plan for which employees are already enrolled in Open Enrolment Screen, Because of this employees are not able see previous contribution before deciding on contribution amount for next Financial Year.
2. URL for Benefits plan Gets disappeared in Open enrolment Screen
Details : When Contribution is removed for any Benefits Plan the corresponding URL link disappears, But this comes up when the page is refreshed.
Could you please let us know if this is related to missing configuration or Java webdynpro code.
Our Live system is ECC6.0 SP level A4 , Please let me know if you need more details.Looking forward for your response.
Regards,
Shilpa

In regards to your first question, it could be a date issue for the infotype record. If the records for open enrollment are set to be effective for a future date, and the current record is delimited, then you won't see it in the open enrollment screen. This is true for benefits like a flex account because they have to be re-elected every plan year.
Let's say that any elections made in the current open enrollment period you are in take effect June 1, 2014. If the current record has an end date before June 1, then in the enrollment screen the employee will not see the current record because SAP is looking at June 1.
Take a look at the employee's record and at the benefit you want them to see and see what the end date is for the most recent record.

Hello every one, am having issue with my itunes, for some reason or another my icon in the itunes doesnt change, its stuck on Songs, and will not let me get playlist or anything else. can any one tell me if that can be fixed

hello every one, am having issue with my itunes, for some reason or another my icon in the itunes doesnt change, its stuck on Songs, and will not let me get playlist or anything else. can any one tell me if that can be fixed

http://support.apple.com/kb/TS3694#error-1
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.

HT1925 I am having an issue with loading Itunes. I receive a missing dll file notice. Then another error message. I have reinstalled Windows & still get the error. I did not get the error until I recently did an ITunes update.

I am having an issue with ITunes after a recent ITunes update. I can not open ITunes, I get a message missing MSVCR80.dll file, Then an error 7 message. I have redone the OS for Windows 7 and restarted the computer. I keep getting the errors.

Do the following:
Uninstall from Windows the following five programs: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support. You do this from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
Download the latest version of iTunes from Apple and note the location you're saving it to so you can find it once it's done.
Run the iTunes installation as an administrator, just Right click iTunes installer and Run as Administrator.

Performance issues with latest iTunes update

Hello everyone,
I'm having somewhat of an issue with the latest update for iTunes (10.5), ever since the update was installed the 'AppleMobileDeviceService.exe' is using all my processing power.
Now I know my laptop isn't the latest spec, but before this was never an issue. The only way I can still work with it is when I turn off the service via the Task Manager.
When I launch the iTunes programme it gets even worse, another service called 'APSdeamon.exe' is eating up the processor aswell, albeit they both consume 50% now. As a result I cannot access the iTunes Store or do much else.
I do have to mention all my music is stored on an external HDD which is connected via USB to my laptop, but this was never any different.
I've reïnstalled all Apple components twice already, one including a specific deletion of all Apple program folders manually.
Since I can always turn off the services manually it isn't a big issue, but does anyone have any suggestions or ideas how this could be resolved?

Hello Mauricio,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
When you get to the step to uninstall iTunes, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M.

Issues with latest itunes update?

i been having issues with the latest itunes update. i did the update but during the final installation something happened and i keep gettng a message telling me "library runtime error" or something of the sort. i deleted any and all apple from my laptop and tried reinstalling only to hav same problem. then i did a system restore to se if that would help and still had same problem. now i have itunes installed in desktop also and the same update reminder popped up and i am reluctant to do the update there for fear of the same thing happening to that as well. wondering if anyone has encountered this issue in the past and how did they resolve the problem. any and all advise is welcome.

Hi cesanchezfromut,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari

Issue with opening and closing 13 inch MBP

I recently received a 13 inch 8gb memory Macbook pro for educational purposes. Although I believe it is overall a great product, I have noticed an issue pertaining to opening and closing the device. Occasionally when I attempt to open the device, I notice that the black mechanism which attaches the display and keyboard together fails, or locks up in an unusual manner which prevents me from opening the device fully. This causes me to have to close the device, and open it once more. Although it doesn't appear to be a huge issue, I was wondering if this should be something of concern, or something that is common and is nothing to be worried about.

Although this isn't something that I've personally seen before, I probably wouldn't be too concerned if it doesn't look like anything is actually broken - assuming that it didn't cause issues with using the device, that is.
What might be a good idea, though, is if you have a few minutes and have an ARS nearby, is to make a Genius Bar appointment and let Apple take a quick look at it. It looks like some piece of mind is all you want, and given the scenario, having someone physically able to see/feel the issue is probably your best bet. The appointments are 15 minutes, and free of charge. You can make an appointment here.
Regards,
Gnomish8

Issue with opening the Outline in Edit mode

Hello Gurus,
I am opening a huge outline in the Edit mode on EAS Console & it's giving me an error "not enough memory to perform this operation", while I am able to open the other small outlines on EAS Console/Same server in the edit mode.
Is this to do with freeing up Java memory. Will restart of EAS service work in this issue & free up Java memory?
Thanks in advance.

Hi RishiI've had problems with opening up the outline in edit mode before. Haven't come across this error no, and I can't find anything on the knowledge base. Try this though...- Check at the Analytic server level for Locks and Locked Objects. If there are any get rid.- "Update Mode" in the Spreadsheet Add-In will cause similar problems by locking data blocks.- All else fails! Reboot serverIf it's something else drop me a line back. I'll be interested to hear whats causing the problem.TaMark

Issue with opening pdf file from web browser

I have Acrobat Pro ver 6 and Adobe Reader 9.1 on a computer. when my user tries to open up a pdf from the web he is getting the following error message:
"The Adobe Acrobat/Reader that is running can not be used to view PDF files in a WEb Browser. Adbe Acrobat/Reader version 8 or 9 is required. Please exit and try again."
What also happens is that Acrobat Pro ver 6 opens up and nothing is there.
I am not sure why he is getting that message since Reader 9.1 is installed.
Can any one shed some light on this for me.
This user needs to have Acrobat and Reader on his system. I understand that there are issues with having both.
Also he has it set up so that any PDF is opening using the Reader 9.1.
Thanks,

Your PC's default reader configuration for embedded PDFs has become confused, due to multiple Adobe PDF document solutions installed on one PC.
Solution 1:
Go to Start > Run
Type regedit and click OK.
Browse to the following key: HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe
Make sure that the correct Default data value is set for the path where Adobe Reader or Acrobat are installed.
The default installation values are:
"C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe"
or
"C:\Program Files\adobe\acrobat 6.0\acrobat\Acrobat.exe" (not sure about this path. Check on your PC to be sure)
depending on whether Adobe Reader or Adobe Acrobat is installed.
Solution 2:
Configure the browser to use Acrobat or Adobe Reader as a helper application.
If you are using Firefox to browse the web, you can change this setting in Firefox by going to:
Tools > Options
Click on the "Applications" Tab.
The first item in the list should be "Adobe Acrobat Document". Under the Action list, click the drop down arrow and select the application you want to read PDFs within the web browser. Click OK, and you should be done.
If you're using Internet Explorer to view PDFs, try the below steps.
After you configure Acrobat or Adobe Reader as a helper application, the browser starts the helper application in a separate window and displays PDF files within that window. Acrobat and Adobe Reader both include a preference that lets you specify Acrobat or Adobe Reader as the helper application.
To configure Acrobat or Adobe Reader as a helper application:
Start Acrobat or Adobe Reader.
Choose Edit > Preferences.
Select Internet on the left.
Deselect Display PDF In Browser Using [Acrobat application], and then click OK.
Quit Acrobat or Adobe Reader.
The next time you select a link to a PDF file in the browser, a dialog box asks what you would like to do with the file. If you select Open It, the browser opens the PDF file in Acrobat or Adobe Reader (the helper application); if you select Save It To Disk, the browser saves the PDF file to your hard drive.

Issues With opening ITunes...

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