Issues with opening Power BI

Hi,
On my PC, every time I open Power BI, I get a small "Printer Setup" dialog window and only after I hit cancel does the Power View load. Is this something to do with Silverlight? The "Opening Power View" window just keeps iterating
until I hit the cancel button on the "Printer Setup" dialog box.
Thanks - Santosh

Hi Santosh,
We have been trying to get a reliable repro for this problem. Is there anything special about your default printer or machine setup?
If you have any details you think might be of value, sent to me at
[email protected]
Brad Syputa, Microsoft Reporting Services This posting is provided "AS IS" with no warranties.

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Mac Pro 6,1 STILL having issues with Open CL (4K scaling and SpeedGrade direct link grades)

I've seen the staff responses to the issues of the new Mac Pro GPU saying that 10.9.4 fixes everything. For me, it has fixed my export issues, so I'm glad. I'm no longer getting lines and artifacts on my renders.
That's great.
However, I'm still having several issues, and they seem to be linked to Adobe and Open CL.
Here's a video that shows what's going on:
mac pro issues july 7 - YouTube
Issue #1
Like most of you probably, I'm doing 1080p exports of most things I'm working on. The first project shows a 1080p timeline with a mix of 4k, 5k, and 720p footage. Because zooming in so much on a 720p file in a 4k timeline looks so crappy, I'm doing 1080p timelines and scaling everything to the size it needs to be. I started in a 4k timeline then switched to 1080p because the 720p footage looked so terrible. However, in the 4k timeline, I didn't have any of the issues I'm showing in this first part of the video.
When I switched to the 1080p timeline, I discovered a weird quirk: When I resize the 4k (or 5k) footage to the size it needs to be (which varies based on the frame I want), it goes back to the 100% view when I'm scrubbing through it. When I pause, the size of the video goes back to the way I set it. I show this in the video. Then I show what was my working solution for the time being: "scale to frame size", which brings all the videos to the size of the sequence frame size and works fine. Later, I turn off OpenCL in premiere and when I scrub through the video, it doesn't zoom back in or only stay at the size I set when stopped. For some reason all of these issues only happen at 50% scale or smaller. It doesn't happen at, say, 60%.
I've tested this with raw R3D files and other 4K (or 5K) clips (even clips exported from After Effects) and the same thing happens. It doesn't seem to happen with 2.5k footage or 1080p footage.
Issue #2
This is the second project you'll see in the video.
After grading in speedgrade (through direct link) I open my project back up in premiere and start playing it back. The video plays back with delays and frame drops. Now normally, this would be expected. But this is 1080p pro res footage, and this is just an effect added, and the yellow bar appears indicating that open CL should be accelerating the playback and it should do so smoothly.
Maybe I was just wrong in assuming that a simple grade from speedgrade would be able to playback smoothly. I turn off the grade, and it plays normally.
But then, when I turn off open cl and leave the grade on, the video plays back without ANY issues.
So to me, it seems I'm still having issues with Open CL and adobe. I've found fixes that make it work temporarily, I don't need that kind of answer. However, I would like this to work. Is there something I'm doing wrong? Something I need to do to get this to work?
Here are my specs:
Mac Pro 6,1 (Late 2013)
3 GHz 8-Core Intel Xeon E5
64 GB 1867 MHz DDR3 ECC
AMD FirePro D700 6144 MB (x2)
OSX 10.9.4
Firmware: 2.20f18
What you're seeing is latest version of Premiere (CC 2014, v8.0.0 [169] Build)
Everything here is ProRes 422, running from a Promise Pegasus2 R4 RAID (drives: 4x Seagate Desktop HDD 4 TB SATA 6Gb/s NCQ 64MB Cache 3.5-Inch Internal Bare Drive ST4000DM000) (that's thunderbolt 2).
I've done everything: I've restarted my computer hundreds of times, I've reset NVRAM and PRAM and done power cycles.
This isn't just some issue that started with 10.9.3 of OSX, the 4k issues happened when I first switched to a 1080p sequence back in February (2014) or so, which means it was an issue even with 10.9.2 and the previous firmware release.
I've reported this issue to adobe.

That crash appears to be casued by the Facebook plug-in.
Create a new account (systempreferences -> accounts or Users & Groups on 10.7 and 10.8), make a new Library in that account, import some shots and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account.

Issue with Opening a PDF file

We have just completed an upgrade of one of our servers executing Reporting Services.   The upgrade was from 2005 to 2008.
After we have rendered a report and have it saved in PDF format, we start having issues.
If we try to open the PDF by double clicking on the file name in Windows Explorer, Adobe Reader starts, but sits unresponsive and consumes an excessive amount of CPU cycles.    It never completes the open and we have to kill the Adobe Reader process in Task Manager.
If we start Adobe Reader, and then use the Menu to do FIle -> Open, the PDF file opens immediately.
We have attempted both methods using several different versions of Adobe Reader.    The issue occurs on all versions prior to 9.3.
Since we are a service organization, we are unable to force our clients to upgrade to a more current version of Adobe Reader without providing assurances that this will correct this issue.
Has anyone else seen this type of issue with opening PDF files rendered by Reporting Services?   And if so, what is the cause and how did you correct it?
Thanks
Steve

Hi there,
Please find attached a word document which contains the error that comes up when I try to open the PDF file. This PDF was e-mailed to me from one of the Safety companies that I receive e-mails from on a regular basis. I believe I am running Windows XP and the version of Adobe is Adobe Reader X. I hope this is enough info for you.
Janice Nadeau
[signatue deleted by host]

Issue with opening .PDF files after recalling from Symantec Enterprise Vault

Good Morning,
I am having issues with opening PDF files that have been recalled from Symantec Enterprise Vault and some of the files are anywhere from 3-4 years old. Some files open, while others return the error: Adobe Reader could not open filename.pdf because it is not a supported file type or might have been damaged. It is inconsistent as to which files it occurs with. I am not ready to believe that I have that many corrupt files out there. I am opening them on a Windows 7 Enterprise SP1 x64 desktop. Adobe 10.1.7. I have already configured the registry setting for bValidateBytesBeforeHeader that I found in another article to no avail.
The files are on a network share, but I also tried copying them to my local desktop and still received the error.
I have seen other posts regarding this error, but do not see a definitive solution and am hoping that in recent days someone has come up with a solution.
Thank You
Brian Dougherty

Not supported file type can (but not always) mean the PDF was created with an old enough version of Acrobat, that it isn't comaptible with reader X or XI.
Might have been damaged is pretty cut and dried in its meaning and interpretation.
There's a known issue with Mac OS and Safari Browser "breaking" PDFs as they download, but it's not so common for Windows. Since these are files you already had, it would be even less applicable.
You can try downloading an older version of Reader to check if it's a compatibility issue, but you'd have to uninstall the latest to do it and it'd be a lot of bother if they still don't open. It would also mean they are "broken" and cannot be repaired, that I know of.

Issue with Open Enrolment Link in ESS - Benefits

Hi Experts,
We are facing two issues with open Enrolment Link in ESS for benefits, Need your help in resolving this. Please find the details below :
1. Benefits cost is not appearing in open enrolment Screen
Details : Monthly Contribution cost is not appearing against the Benefits Plan for which employees are already enrolled in Open Enrolment Screen, Because of this employees are not able see previous contribution before deciding on contribution amount for next Financial Year.
2. URL for Benefits plan Gets disappeared in Open enrolment Screen
Details : When Contribution is removed for any Benefits Plan the corresponding URL link disappears, But this comes up when the page is refreshed.
Could you please let us know if this is related to missing configuration or Java webdynpro code.
Our Live system is ECC6.0 SP level A4 , Please let me know if you need more details.Looking forward for your response.
Regards,
Shilpa

In regards to your first question, it could be a date issue for the infotype record. If the records for open enrollment are set to be effective for a future date, and the current record is delimited, then you won't see it in the open enrollment screen. This is true for benefits like a flex account because they have to be re-elected every plan year.
Let's say that any elections made in the current open enrollment period you are in take effect June 1, 2014. If the current record has an end date before June 1, then in the enrollment screen the employee will not see the current record because SAP is looking at June 1.
Take a look at the employee's record and at the benefit you want them to see and see what the end date is for the most recent record.

IMac went totally black. No power to the unit. Have there been issues with the power supply?

My iMac went totally went black tonight when my grandchildren were using the iMac. I can't power it up? Have there been issues with the power supply?

It may just be the power cord (between the mains and the computer). If you have an Apple store or Authorised store near you, take the cord in and check it out. Indeed, check if it has been partly pulled out by pressing it firmly into the back of the computer.

Z40-70 compatibility issue with your power management system

I noticed today that the Action Center says "Compatibility issue with your power management system." The description underneath is: Your power management system isn't working peoperly because a compatible driver is not available for this version of Windows. When I click on View message details it just says "Your computer was unable to download the solution at this time. Check to make sure your computer is connected to the Internet, and then try to download the solution again later." All power related functionalities however seem to be working. Battery is charging; battery percentage is showing; I can adjust screen brightness. I am not sure when exactly this problem started but it defenitely was not there before. Tried downloading and fixing the Power Management Software and updating BIOS. Still have the same message. System: Windows 8.1 64-bit

What model do you have? Can you post your MTM or model name?
Sometimes these messages are a false alarm.

Yoga 2 pro / win8.1 - "Compatibility issue with your power management system"

Hi,
After downgrading form win10 back to 8.1 due to endless driver malfunction and a significant decrease in overall performance, I got this message in windows action center: “Compatibility issue with your power management system”. When I click on it it says: This solution could not be downloaded
Most likely causes:
• Your computer was unable to download the solution at this time. Check to make sure your computer is connected to the Internet, and then try to download the solution again later. As you can see, my internet connection is fine. Does anyone know how to solve this? Thanks,
Daniel

Check if installing this helps you:
http://download.lenovo.com/consumer/mobiles/em8.0.2.3.exe
If you already did this, check if you can do this BIOS update as well:
http://download.lenovo.com/consumer/mobiles/5ecn96ww.exe
Let me know if it works.
Jonas
Microsoft MVP: Windows Consumer Expert
Yoga Tablet 2 10 || ThinkPad X1 Carbon (20A7007MPH) || ThinkPad Helix (3698-6EU) || IdeaCentre B540
Twitter: @jonashendrickx

Issue with opening and closing 13 inch MBP

I recently received a 13 inch 8gb memory Macbook pro for educational purposes. Although I believe it is overall a great product, I have noticed an issue pertaining to opening and closing the device. Occasionally when I attempt to open the device, I notice that the black mechanism which attaches the display and keyboard together fails, or locks up in an unusual manner which prevents me from opening the device fully. This causes me to have to close the device, and open it once more. Although it doesn't appear to be a huge issue, I was wondering if this should be something of concern, or something that is common and is nothing to be worried about.

Although this isn't something that I've personally seen before, I probably wouldn't be too concerned if it doesn't look like anything is actually broken - assuming that it didn't cause issues with using the device, that is.
What might be a good idea, though, is if you have a few minutes and have an ARS nearby, is to make a Genius Bar appointment and let Apple take a quick look at it. It looks like some piece of mind is all you want, and given the scenario, having someone physically able to see/feel the issue is probably your best bet. The appointments are 15 minutes, and free of charge. You can make an appointment here.
Regards,
Gnomish8

Issue with opening the Outline in Edit mode

Hello Gurus,
I am opening a huge outline in the Edit mode on EAS Console & it's giving me an error "not enough memory to perform this operation", while I am able to open the other small outlines on EAS Console/Same server in the edit mode.
Is this to do with freeing up Java memory. Will restart of EAS service work in this issue & free up Java memory?
Thanks in advance.

Hi RishiI've had problems with opening up the outline in edit mode before. Haven't come across this error no, and I can't find anything on the knowledge base. Try this though...- Check at the Analytic server level for Locks and Locked Objects. If there are any get rid.- "Update Mode" in the Spreadsheet Add-In will cause similar problems by locking data blocks.- All else fails! Reboot serverIf it's something else drop me a line back. I'll be interested to hear whats causing the problem.TaMark

Issue with opening pdf file from web browser

I have Acrobat Pro ver 6 and Adobe Reader 9.1 on a computer. when my user tries to open up a pdf from the web he is getting the following error message:
"The Adobe Acrobat/Reader that is running can not be used to view PDF files in a WEb Browser. Adbe Acrobat/Reader version 8 or 9 is required. Please exit and try again."
What also happens is that Acrobat Pro ver 6 opens up and nothing is there.
I am not sure why he is getting that message since Reader 9.1 is installed.
Can any one shed some light on this for me.
This user needs to have Acrobat and Reader on his system. I understand that there are issues with having both.
Also he has it set up so that any PDF is opening using the Reader 9.1.
Thanks,

Your PC's default reader configuration for embedded PDFs has become confused, due to multiple Adobe PDF document solutions installed on one PC.
Solution 1:
Go to Start > Run
Type regedit and click OK.
Browse to the following key: HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe
Make sure that the correct Default data value is set for the path where Adobe Reader or Acrobat are installed.
The default installation values are:
"C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe"
or
"C:\Program Files\adobe\acrobat 6.0\acrobat\Acrobat.exe" (not sure about this path. Check on your PC to be sure)
depending on whether Adobe Reader or Adobe Acrobat is installed.
Solution 2:
Configure the browser to use Acrobat or Adobe Reader as a helper application.
If you are using Firefox to browse the web, you can change this setting in Firefox by going to:
Tools > Options
Click on the "Applications" Tab.
The first item in the list should be "Adobe Acrobat Document". Under the Action list, click the drop down arrow and select the application you want to read PDFs within the web browser. Click OK, and you should be done.
If you're using Internet Explorer to view PDFs, try the below steps.
After you configure Acrobat or Adobe Reader as a helper application, the browser starts the helper application in a separate window and displays PDF files within that window. Acrobat and Adobe Reader both include a preference that lets you specify Acrobat or Adobe Reader as the helper application.
To configure Acrobat or Adobe Reader as a helper application:
Start Acrobat or Adobe Reader.
Choose Edit > Preferences.
Select Internet on the left.
Deselect Display PDF In Browser Using [Acrobat application], and then click OK.
Quit Acrobat or Adobe Reader.
The next time you select a link to a PDF file in the browser, a dialog box asks what you would like to do with the file. If you select Open It, the browser opens the PDF file in Acrobat or Adobe Reader (the helper application); if you select Save It To Disk, the browser saves the PDF file to your hard drive.

Issue with opening PDF files from the web Acrobat 8.1.4

Hello everyone
I just found out about this problem today, and it manifests in such a manner that when you try to open a PDF document on the web, it hangs for a while, and then the standard message about Adobe Acrobat not being able to open the document comes up, and after you OK away that you get the message that the program shuts down.
If I download the PDF itself and open it locally it works. Is there any known issue with updates recently that creates this problem?
The system is running on Windows 7 32-bits, and Adobe Acrobat is a part of the CS3 Master Collection.
Greetings from Alexander

Not supported file type can (but not always) mean the PDF was created with an old enough version of Acrobat, that it isn't comaptible with reader X or XI.
Might have been damaged is pretty cut and dried in its meaning and interpretation.
There's a known issue with Mac OS and Safari Browser "breaking" PDFs as they download, but it's not so common for Windows. Since these are files you already had, it would be even less applicable.
You can try downloading an older version of Reader to check if it's a compatibility issue, but you'd have to uninstall the latest to do it and it'd be a lot of bother if they still don't open. It would also mean they are "broken" and cannot be repaired, that I know of.

Minor issue with open parameters upon initial PDF load

Hello, everyone.
I am experiencing an odd issue with using open parameters to view a PDF in a browser window.
We are using ColdFusion Server 9.0.1 (soon to upgrade to 10) and the Solr Collection Server that is bundled with it. The server is updating the collections on a daily basis via Scheduled Tasks.
When a user (okay.. it's me.. still in testing mode) uses the form to search the collection of PDFs for a specific keyword (let's use "petroleum"), the collections indicate that there are about 31 PDF files that contain the word "petroleum". Most of them (when opened via "http://domain.com/pdf_file_a.pdf#search="petroleum"&zoom=100") will highlight the word "petroleum" in the document, every time.
However, there are some PDFs that when opened will indicate that there are ZERO instances of "petroleum" in the document. But if you refresh the browser, it suddenly finds three instances that it didn't see the first time.
Is this a bug? Has anyone else experienced this issue? Is there a fix or work-around for it?
Thank you,
^_^

Anyone?

Issue with opening PDF file link from Safari

Hi Everyone,
I got a problem with opening PDF file link from Safari 4.04. Instead of getting a normal pdf content, it shows some weird characters. Not sure it is something wrong with Adobe Reader Plugin or Safari?
I have uploaded a screenshot of the issue in the adobe forum (http://forums.adobe.com/thread/531870). Please help!
Many Thanks,
John

There's nothing wrong, except the fact that you have Adobe Reader installed. You don't need it, so get rid of it; it will only cause problems with Safari. What you're seeing is the contents of the PDF file, rather than having it displayed.
If you want to download a PDF file, you can either Control-click on the link and choose "Download Linked File As…", or you can Option-click on the link for the file and it will be downloaded to your Download folder (usually your Desktop).
If you want to view a PDF file in Safari, you don't need Adobe Reader; Safari is perfectly capable of doing this by itself and has been for years. Adobe Reader will only get in the way and slow everything down.

Issue with "Open with Explorer" feature

Hello
Since the middle of last week, our users are experiencing some strange issues with the feature "Open with Explorer".
This feature is normally working perfectly, but from time to time, the users are receiving the error message when clicking on the button: "We´re having a problem opening this location in File Explorer. Add this web site to your Trusted Sites list and
try again.".
In all those computers, the SharePoint site is already in Trusted Sites list or in Local Intranet list. Moreover, just closing Internet Explorer and reopening it fix the issue.
Do you know what could be the reason of such a strange behavior?
Thanks in advance
Best regards
Yann

Make sure you are not running into the following scenario.
SPS13
"Open with Explorer" random error "We're having a problem opening this location in File Explorer. Add this web site to your Trusted Sites list and try again"
I quote directly from the above blog post but make sure you read the entire blog post.
The cause and the resolution methods are the following:
Cause: There is a missing Root site collection...
Resolution:
Check and ensure, that the “Managed Paths”
are not changed
in the web Application’s page, there is a (root) explicit for
this web application and there is a working Root site collection.
Amit

Issues with opening Power BI

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