Issues with patch wizard utility

Question

We downloaded the infobundle manually due to issues with metalink credentials, When we go to run a patch recommendaiton report (with the second filter in the list) it is still giving the error in the log:
"WARNING: The MetaLink Credentials have not been set up.
Please use the MetaLink Credentials page to enter the login credentials you use to connect to the Oracle MetaLink.
The MetaLink Credentials page can be accessed from Setup (Icon on the top right) > MetaLink Credentials link."
Why would it fail if you have already downladed the bundle manually.
Also it shows further down the error log:
"Error : Not able to download the infobundle
Not able to find infobundle in staging area
Infobundle not already uploaded
Hence Failing"
Edited by: user599292 on May 7, 2013 2:37 AM

Answer 1

;) ApPsMasTi ;) wrote:
user599292 wrote:
All that link essentially says is download the infobundle file - then run the report. yes we've done both and it still doesnt work.
How can you tell if its in a directory that "patch wizard" can access? who is the owner of the staging directory
please post the the path of staging directory and the owner directory and infobundle.zip
"Zip file needs to be copied to a system which can access the Patch Wizard staging directory. If the staging directory is on local disk, it must be copied to the system where you run Patch Wizard. If the staging directory is on shared (network) disk, it can be copied to any system with access to the shared disk"
"Make sure the Patch Wizard can read from and write to the staging directory. " - how can you test this?create a file by application user on the stage directory
;) APpPSMAsTi ;)
Sharing is Caringthe server side of the application isnt really a strong point of mine, the staging directory is set up to be backup/patches/apps
I am not to sure what you mean by "owner", or the application user.
here is the error log if of any use:
"Start of the concurrent Program .. [################]
.........PARAMETERS ..................
Parameter name :CRITERIAID::Parameter value : Recommended Patches
Parameter name :ImportPatchInfo::Parameter value : Y
Parameter name :useproducts::Parameter value : Y
Validating Staging directory '/backup/patches/apps'
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Calling InfoBundle Upload Program for Patchlist.... [##############]
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Starting Upload Process...
Program Execution Start time: [#################]
Stage Dir is /backup/patches/apps
Infobundle Path /backup/patches/apps/InfoBundleR12.zip
Downloading InfoBundle starts: [##############]
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
NOTE: MetaLink Connection setup not found. Please manually download Infobundle zip file to staging directory.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
WARNING: The MetaLink Credentials have not been set up.
Please use the MetaLink Credentials page to enter the login credentials you use to connect to the Oracle MetaLink.
The MetaLink Credentials page can be accessed from Setup (Icon on the top right) > MetaLink Credentials link.
Downloading InfoBundle ends: [##########]
Checking for Infobundle in Staging Directory ...
Warning: InfoBundle doesn't exists in /backup/patches/apps
Trying to Recommend using previously uploaded Infobundle ...
**Warning: Request Completion**
Warning: Request Completion
**Warning: Request Completion**
Program Execution End time: [###############]
End of InfoBundle Upload Program ...... [##################]
Error : Not able to download the infobundle
Not able to find infobundle in staging area
Infobundle not already uploaded
Hence Failing
+---------------------------------------------------------------------------+
Start of log messages from FND_FILE
+---------------------------------------------------------------------------+
+---------------------------------------------------------------------------+
End of log messages from FND_FILE
+---------------------------------------------------------------------------+
+---------------------------------------------------------------------------+
Executing request completion options...
Output file size:
36
Finished executing request completion options.
+---------------------------------------------------------------------------+
Concurrent request completed
Current system time is ####
+---------------------------------------------------------------------------+"
Edited by: user599292 on May 7, 2013 4:33 AM
Edited by: user599292 on May 7, 2013 4:35 AM