Issues with Premiere Elements 8...

Just purchased and installed elements 8 on my rather old pc (like 5 years) which I've been upgrading constantly to avoid having to buy a new one. Everything seems to work fine, there's some slight lags when rendering clips etc, but the main issue is when I try to use to use the time stretch tool. I'm just trying to compress a 20 or so minute long shot into 15 seconds, and every time I do, it will render the shot and then crash eventually, without playing it. Can anyone help me with this really annoying problem and maybe give me some advice as to how I can maybe get a better performance from the software?
I'm running XP sp2 (I just factory reset so I'm still updating for sp3)
Nvidia Geforce 8400 gs
3gb ram
pentium 5 2.66GHz

Well, I see two instant issues: lack of defragmented free space, plus the bottleneck of partitions. This ARTICLE will give you some background on partitions, especially for video-editing.
Next, what is the connection type for the external? If USB, then there could well be issues there, as the computer can encounter read/write errors, as the programs will shove material, and ask for more, much faster than that connection type can provide. USB externals are fine for archiving, but can be very problematic, when trying to edit to/from. I use FW-800's with no issues, but eSATA would be even better.
Do you have a laptop (probably mentioned above)? If so, can you use a PCMCIA, or ExpressCard to go to eSATA externals?
If a desktop, I would certainly look at adding at least one additional internal HDD. Not sure where you are located, but Fry's (Western US retailer) just had WD 1.5TB SATA internals, with full installation kit for US $149, and if one uses say ATA-300's, they had a 2TB WD for US$89.
Good luck,
Hunt
[Edit] Just noticed "PAL," so forget Fry's, unless they have opened some UK/Euro stores - sorry about that.

Similar Messages

Those Having Startup Issues with Premiere Elements 4.0

After a long night, spanning many hours and lots of swearing, I got round a problem that SOME people may have with Elements 4.0 or other versions.
My problem was that the program would not start. It would say "Adobe Premiere Elements has stopped working" then "Windows is trying to look for a solution"
I LITERALLY tried everything, but it still would not work.
Finally, the problem was Quick Time. If Quick Time does not work, it may clash with Elements and cause it not to work. DELETE, Quick Time. You maye have to go to program files and do this manually, then use the uninstall program to permanently do so. Once this is done, then Elements should be up and running.
Yeah, I know...NEED an update.

Welcome to the forum and thank you for the report. QT is one of the elements that we usually mention early on, as PrE relies much more heavily on it, than most users think. They are mistaken that it is only used for MOV and MP4 Assets, and that if they do not have those in a Project, QT is not in the mix - it is.
As for versions, I am still on PrE 4, but will likely upgrade, if for no other reason, than so I can better help folk here.
Appreciated and good luck,
Hunt

Installation issues with premiere elements 10

I am trying to re-install premiere elements 10 on my PC. I have windows7. I keep getting an error message at the end of install saying that there is an error in installing shared technologies... It's never done this in the past and disc is fine. Help

Hi,
It seems like you are trying to install a wrong package. There are different versions for 64 bit and 32 bit versions of operating system. Can you let us know which Operating system are you working on so that we can suggest a correct version.
Regards,
Anushree

Audio Issue With Premiere Elements 11

I have a project that I have been working on and have exported it to a .mov file just fine a few months ago. I recently decided to change some clips and add different ones to it. Somehow in this process my audio stopped exporting! It's still there and plays just fine in Premiere but not export with the video no mater what format that I save it in. When exporting, I have double-checked to make sure that the "Export Audio" box is checked. I've tried replacing the MP3 audio file with a WAV version of it and that didn't work. I went back to my original project file and now that won't even export the audio. I also did a test and created a new project with a new video clip and separate audio file and the sound is exporting but cuts in and out. I did another test and exported a clip that was with it's original audio file from the camera and it was fine.
Does anyone have any suggestions for me? I'm all out of ideas to try and hair to pull out...
Thanks.

I'm not sure how that can help me. The problem is within the file not the player. I had sent one directly to Vimeo and the audio isn't there either. Now I just tried again after a reboot and I got audio fo 9 seconds and then in dropped.

Problems with Premiere Elements 9.0.1 on Mac OS X Lion

Hi,
I recently upgraded to Mac OS X Lion and I am having several stability issues with Premiere Elements 9.0.1 now. None of these issues occurred on Snow Leopard. I experienced these issues on a machine that was upgraded from Snow Leopard to Lion after Premier Elements 9.0.1 was installed and I also had problems with a Premiere Elements installation on a clean install of OS X Lion.
I noticed the following issues:
1) System hangs when trying to save a project. The "save" window stays open at 100% completion.
2) Nothing happens when dragging footage to sceneline. The clips do show up on the timeline, though
3) System crashed when trying to upload a video to YouTube
Could you please get these issues fixed and provide a patch for Premiere Elements?
Thanks.
Ralph

This is not Adobe technical support, this is a user to user forum with the space provided by Adobe
To talk to adobe go to https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
And, be prepared to provide a LOT more detail about your computer and project

Freeze issue in Premiere Elements 3

Hi,
We are trying to solve an issue with Premiere Elements 3 for a customer.
Yes, I know it a very old version, but it is just a home user & it has been working fine for him. He last used it several months ago with the same hardware & all worked fine.
Now when he goes to use it again it basically freezes up. If you turn the camera on it pops up asking the application to use. If you select Premiere Elements it opens up the window with "capture device offline" & doesn't seem to respond to any mouse clicks. If you go to task manager & end the task (often get a message Premiere is not responding), go into Windows Movie Maker this works fine - you can even control the camera (start, stop, etc).
If you start Premiere with the camera turned off you can seem to navigate around menus, etc no problem (until you turn the camer on & try to capture).
Consequently I assume that the hardware is OK. Because Premiere Elements worked before I presume that maybe an update or some new application is stopping it from working, but I'm not sure what it is.
Here is a summary of the system specs:
Win XP Home SP2
Premiere Elements V3.0
Sony DCR-HC96 (also tried their old Sony DCR-TRV355E but this gives the same symptoms)
Firewire (onboard Asus P5N-E motherboard)
Any thoughts would be greatly appeciated.
Gary.
Perth, Australia.

Hi Bill,
Thanks for your assistance.
I tried all of the items you mentioned, but it still gives the same result.
Interestingly once it freezes if I go to task manager & End Program (the only way to close it) I can go straight to Windows Movie Maker & it works perfectly - I can even control the play, stop, etc.
Whilst this sort of proves it isn't hardware, I had a spare firewire card so I disabled the onboard card & put in the new card - but the problem is still the same.
The next thing I have tried is to install the trial of Premiere Elements 9 (the customer is happy to buy this if it solves the problem), but the symptoms are basically the same. With the camera turned off, the software seems to work well & I can go in & out of all the menus. Once I turn the camera on, the device appears in the pull down list (something like MS DV ...) but none of the buttons (eg play, etc) work & it sort of freezes up & task manager says its not responding.
Any ideas would be appreciated.
Gary.

Problems with Premiere Elements 8 after updating to Nvidia driver 195.81 or later?

Hello PRE8 users,
If you have an Nvidia-based graphics chipset, and you've updated to Nvidia driver version 195.81 or later and you're still experiencing frequent crashes and freezes in Premiere Elements 8, then we'd like to hear from you in this thread. As mentioned in the announcement at the top of this forum, we believe most of these issues are caused by a problem with an Nvidia driver that was released after PRE8 was developed, and that the issues should be resolved by updating to Nvidia driver version 195.81 or later. Notes from the announcement I mentioned above are copied below for your reference.
Best regards,
Chad
For Nvidia users, there is a driver update that will fix both of the following issues:
Premiere Elements 8 does not restart after closing on Windows
Frequent and inexplicable crashes with Premiere Elements 8
To resolve these issues, you should update your GPU (graphics card) driver to version 195.81 or higher, by following the steps below.
1.      Identify which GPU driver you have by right clicking on the Desktop > Properties > Settings and in the Display field it will be displayed.
2.      Go to http://www.nvidia.com/Download/index.aspx?lang=en-us and download driver for your GPU card. Its size varies from 80 to 120MB depending upon the GPU card model.
3.      After the download is complete, run the driver install Installation. This should take less than 2 minutes.
There are no known issues that the latest driver update will cause.
This is an announcement. There is a separate discussion topic located here.
***If the update steps shown above do not upgrade your system to version 195.81 or higher, then you may need to download the driver directly. Use the link below only if the steps above do not update your driver to 195.81 or higher. The download page for Vista and Windows 7 is located here:
http://www.nvidia.com/object/win7_winvista_32bit_195.81_beta.html
http://www.nvidia.com/object/win7_winvista_64bit_195.81_beta.html

Processor
AMD Athlon(tm) II X4 620 Processor
7.1
4.9
Determined by lowest subscore
Memory (RAM)
4.00 GB
7.1
Graphics
NVIDIA GeForce 9500 GT
4.9
Gaming graphics
2431 MB Total available graphics memory
6.3
Primary hard disk
231GB Free (466GB Total)
5.9
Up here I copied and posted my PC's spec's. Since upgrading to the new driver, my problems increased. I seem to experience more crashes than before. Happens randomly and I can not see a pattern.   (I have noticed dragging clips from one area to another on the time line is no-no)
JPR

New Nvidia driver to resolve crash/quit issues in Premiere Elements 8.

For Nvidia users, there is a driver update that will fix both of the following issues:
Premiere Elements 8 does not restart after closing on Windows
Frequent and inexplicable crashes with Premiere Elements 8
To resolve these issues, you should update your GPU (graphics card) driver to version 195.81 or higher by following the steps below.
1.      Identify which GPU driver you have by right clicking on the Desktop > Properties > Settings and in the Display field it will be displayed.
2.      Go to http://www.nvidia.com/Download/index.aspx?lang=en-us and download driver for your GPU card. Its size varies from 80 to 120MB depending upon the GPU card model.
3.      After the download is complete, run the driver install Installation. This should take less than 2 minutes.
There are no known issues that the latest driver update will cause.
***If the update steps shown above do not upgrade your system to version 195.81 or higher, then you may need to download the driver directly. Use the link below only if the steps above do not update your driver to 195.81 or higher. The download page for Vista and Windows 7 is located here:
http://www.nvidia.com/object/win7_winvista_32bit_195.81_beta.html
http://www.nvidia.com/object/win7_winvista_64bit_195.81_beta.html

I was having crashes so I installed the new driver. Crashes are gone (so far).
However, now a piece of video media (in a pre-existing project) displays with the red "media offline" error. The thumbnail in the media listing in PE8 is correct.
I can see the video in file manager, and it plays fine from windows media player.
If I try to import it again, I get the error "The import reported a generic error".
Win7 64bit
PE8
Help!

Can i edit MTS files with premiere elements 13

I have a new camcorder and I have a problem editing with premiere elements 7, does elements 13 offer a solution? I believe it is the type of file that is not compatible.

bordstiff
In this thread I have no interests but to supply reliable information to you. What I have written stands as is. And, my answer to your questions will continue to be honest and for your consideration. Any questions or need clarification, please do not hesitate to ask me.
As for AVCHD.mts and AVCHD.mp4 in camera whose specifications offer the choice of AVCHD or .MP4.....both have been reported to use a form of AVCHD video compression with different wrapper formats (.mts and .mp4). Again, I did not post to go further into that. Please refer to the following link's post dated February 12, 2014 as one discussion of the matter.
FCP.co Forum :: Topic: AVCHD vs. MP4 ? (1/2)
I did not discover that AVCHD.mts does not play back the audio portion of an AVCHD.mts file when played back in the Elements Organizer 13 player. That has been the reality of Premiere Elements 13/Elements Organizer 13 users who found this out by themselves later than sooner. And, I confirm their results in those cases. There is no fix for this at the present time, and that is a user to user honest non marketing report. If this Elements Organizer issue is not an important concern for you, then this is a non issue for you.
Best wishes with your projects.
ATR

Error message while burning DVD with Premiere Elements 13 with Mac Book Pro i7/7200t/mn with 60GO free space available on gard drive. message: "erreur logicielle interne: DVA/premiere/elements/pre12/pre-mediacoreCS7". can someone help burn my DVD (the fil

Error message while burning DVD with Premiere Elements 13 with Mac Book Pro i7/7200t/mn with 60GO free space available on gard drive. message: "erreur logicielle interne: DVA/premiere/elements/pre12/pre-mediacoreCS7". can someone help burn my DVD (the file goes very well with chapters and scenes before burning). thanks very much, response appreciated, Alain

Slow down issue with Premiere CS4 on a Mac pro

I am having a similar slow down issue with Premiere CS4 on a Mac pro, but I don't have bloated prproj file size.
Here is what I am working with:
Mac Pro intel quad core 2.8ghz
OSX 10.6.7 Snow Leopard
6Gigs RAM
3TB storage between 4 drives, each drive with about 50% free space
I am editing a 10 minute HD video from avchd files. The edited video is very heavy in photoshop files with a variety of different fx including green screen. The system has slowed down to almost a standstill. Anytime I move the playcurser, or try to do any action, it displays the spinning top "thinking" icon and takes 15 seconds to several minutes to unfreeze. I am often forced to force quit and I have gotten unexpected quits several times. The program also freezes on startup frequently.
No other programs are running. When I export with media encoder, it took about 4 hours to complete. The last 4 or so photoshop images I added seemed to tip the program over the edge. It had been slowing down some, but those last few really dropped the processing speed. Before those additions, export took 30 min to 1hr.
I did delete the render files (did not check if the file size was bloated beforehand, oops) but it has not significantly affected my performance.

Do you need all of those extra pixels in the stills? Are you panning the full 4976?
Two things to consider are that if you using, say a 1920 x 1080 Sequence Frame Size, you can only see that at any time, regardless of how large the images are in pixels. If there are extra pixels, i.e. the Pan is not using all 4976 pxls., I would Scale to just what you need in PS, prior to Import.
If you are doing any Scale in PrPro, its Scaling algorithms are not as efficient, as those in PS. [Note: CS5 and 5.5 are a major improvement on that statement.]
With many large stills (the max for CS4 is 4096 x 4096, if there ARE extra pixels, pushing those around will use up resources, and quickly. As a test, some years back, I was working on a "photo wall," and was using 4000 x 4000 images. The workstation had no issues with slowness, until I got to the 5th large still. By the 8th, the Project was too slow to edit. I had to wait for everything. Luckily, I have AE, and it handles large stills much more efficiently, and much differently, than PrPro. I just moved to an AE Comp, and completed the Project, finishing up n PrPro, after I Exported from AE.
Just something to think about. With Scaling in PrPro, this is one time, where bigger is not necessarily better.
Good luck,
Hunt

Major Issues with Premiere Pro CC

I am currently having some major issues with Premiere Pro CC running on my macbook pro(specs below).
I am trying to export a 4 minute video using the vimeo 1080p export settings as I usually do, and it takes about 10 hours to export the video. On cs6, a similar project would take 5-10 minutes.
Also, the video that was exported contained a lot of clips that came out choppy and low quality.
I am currently on the phone with tech support, and they cannot seem to figure out what is wrong.
I have seen a few post about CC having issues with amd cards, but nothing has been confirmed yet.
Any help would be greatly appreciated since this job is past due due to these issues.
2011 MacBook Pro
i7 2.2
16GB Ram
256 SSD + 750GB HD
AMD Radeon HD 6750M 1GB

You neglected to specify exactly which release of PPro CC you are running. There have been 5 of them.
If you're on CC7.2 or 7.2.1, then you may be hitting the same problem discussed in one of these threads:
RGB Curves: http://forums.adobe.com/message/5929088?tstart=0#5929088
http://forums.adobe.com/message/5934916?tstart=30#5934916
http://forums.adobe.com/message/5935386?tstart=0#5935386
The first thing to try is switching Renderer to Software Only.

Problem with premiere elements 4.0

i am having
problem
with premiere elements 4.0. it keeps on crashing and when i put pictures on the timeline it comes up black. when i try to preview it either it shows black or sometimes the picture but i cant see it to delete if i wanted to. also it gave me a message something like that adbe is running low on memory and i should be caution

This is aimed at Premiere Pro, but may help
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link... most especially the codec used... see Question 1

Is it possible to make a cartoon animation video with Premiere Elements ?

Is it possible to insert 16 different images every seconds in a video ? I will like to make an cartoon animation. Is it possible with Premiere Elements ? It look like it is only possible to change a picture/image every 1 seconds.
What software is good to make a small cartoon in size 140 * 140 pixels ?
Best regards,
Bo

Bo,
Welcome to the forum.
Doing stop-motion animation in PrE is easy, but as PrE is designed for common Video Frame Sizes, that 140 x 140 pixels will be tough. However, if you create your images at a larger size, that matches a common Video Frame Size, say 720 x 480, you can output to smaller size. In general terms, Video is horizontal rectangular.
To do the stop-motion animation in PrE, irrespective of that Frame Size, you would go to Edit>Preferences>General>Still Frame Duration, and there, you can set that Duration from 1 Frame, to almost infinity. Note: unlike some other settings on that General screne, the Still Frame Duration is in Frames.
You might be better off using a program like Photoshop Elements, and outputting to an Animated GIF. There are also many Animated GIF programs available, and many are free.
Adobe Flash would be a great choice, but it's not inexpensive. Same for Adobe After Effects. Both of those are designed to do all sorts of non-standard Video animations. However, for the price of either of those, one could buy dozens of Animated GIF creation programs.
PrE can do similar with Animated GIF (I could not find this in PrE 11, but others found it in previous versions), but due to its design around common Video specs., there will be limitations to overcome.
Good luck,
Hunt

I made a DVD slideshow with premiere elements 4, in 2008. How can I retrieve the photos?

I made a DVD slideshow with premiere elements 4, in 2008. How can I retrieve the photos?

Install the excellent 'Search Everything' utility and enter 'extreme' as a search term. Note that when you first run 'Everything' it takes time to index your drive(s). After that though it is a nearly instantaneous start.
Cheers,
Neale
Insanity is hereditary, you get it from your children

Issues with Premiere Elements 8...

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