Issues with Seagate Backup Plus Portable Drives

I had posted earlier about how the new Mac Pro I had been working on was really struggling.  I isolated and discovered that the cause was some sort of incapability with the external drives I was connecting to the computer.  Whenever a Seagate Backup Plus Portable Drive Model: SRD00F1 was connected it would cause major errors and communication, the computer would eventually crash and would not work again until we did a SMS reboot.  Regardless of how the drive was formatted or mounted, the computer and drive were not compatible. 
The purpose of this post would be to let users, Apple and Seagate know that there is an issue when using these drives.  This happened using dozens of different portable drives over three different new Mac Pro towers.  Has anyone else experienced similar problems?

What format is the Seagate drive?  What do you see on the iMac when you select the drive and bring up it's Info window?  For best compatability it should be formatted and setup as shown in this screenshot:
Also make sure on both machines the Finder General preferences are set as follows:

Similar Messages

  • I am using a Seagate backup plus portable drive on my iMac 7 with OSX 10.9.2.  At startup up I always get a popup window stating "The disk you inserted is not readable by this computer.  I click ignore and everything seems OK. Is it?

    I am using a Seagate backup plus portable drive as my time machine backup on my iMac 7 with OSX 10.9.2 Mavericks.  At startup I always get popup window stating "The disk you inserted is not readable by this computer..?   I click ignore and everything seems to be OK.   Time machine seems to be backuping up to the seagate.   I can open time machine and see the history of backups.    Why does this message come up at startup of computer????

    If you installed the Seagate software, remove it according to the manufacturer's instructions.

  • HT201250 Using the Seagate  Backup plus  Portable Drive on iMac with MacOs 10.7.5 (11G63)5

    I have a 2008 iMac with operating system MacOS 10.7.5 (11G63)
    I have just bought a Seagate Backup plus portable drive.
    When I use it with the Time Machine, the backup starts, does 431.5 MB of the 33.64 GB and the gets stuck with the estimated time for the backup slowly increasing to  2000 days.
    The formatting of the disc in Extended (journalled) as suggested.
    Prevously I has a GoFlex external drive, that gave me no problems on this system. Unfortunately this drive was lost on one of my travels.
    Could nayone help, please?
    thanks
    zavertal

    If you installed the Seagate software, remove it according to the manufacturer's instructions.

  • I have bought a Seagate Backup Plus 1TB drive, first time I have selected Mac Windows option which excludes Time Machine to work on it, but now I want to go back and select Only Mac option to activate my Time Machine application. I request you to help me

    I have bought a Seagate Backup Plus 1TB drive, first time during plug-in, I have selected Mac Windows option which excludes Time Machine to work on it, but now I want to go back and select Only Mac option to activate my Time Machine application.
    I request you to help me with the procedure of the same?

    IMPORTANT - This will reformat your Seagate drive and hence wipe it.  If there is anything on your Seagate drive you want to keep, save it somewhere else FIRST.
    Plug the drive in.
    In Finder select Applications > Utilities > Disc Utilities.
    Select the external drive, select Partition option, give it a name (I call mine Mac Backup), select Mac OS Extended (Journaled) as the Format and under the drop down menu "Partition Layout" select the number of partitions you want (so if you want the drive to just be for Time Machine, select 1 Partition, if you want part of the drive to be for Time Machine and the rest for something else, select 2 partitions and so on).  Click apply and the Disc Utility will partition and reformat your drive ready to use.
    When this is complete, open Time Machine in System Preferences. Use  Select Disc to select the drive (or if you have multiple partitions, the partition of the drive) you want and you are good to go.
    This may be a long way round, but it gives you the option to partition your disc which you may want.

  • Slow Connection with Seagate Backup Plus as AirPort Drive

    Hello
    I recently connected a 3TB Seagate Backup Plus to the USB port on my Airport extreme.  I reformatted the drive to Mac OS Extented (journaled).  I ran speed test from one of my Macs over the LAN network using Black Magics Disk Speed Test.  My write/read speeds were 10 and 4 MB/s.  Can someone tell me why are read/write speeds so slow?  My Mac is connected to the network through ethernet.
    Thanks

    Yes, I just ran the test again and the write speed is faster than the read.  If this is typical for this type of setup than I will have to look for another option.  I was hoping to transport my itunes and photo libraries to this drive this type of performance is a non-starter. 
    For grins I connected an old powered USB 2 hub to the back of the airport extreme the performance was worst still.
    There appears to be an occassional permissions issue with Speed Test.  I just got message that the drive is read only. 
    I will try reformatting again.

  • Problem using Time Machine with Seagate BackUp Plus Pls HELP!!

    I have a late 2006 iMac (running OS 10.5.8) & am trying to back up using Time Machine with a new Seagate BackUp Plus drive. When I select the Seagate drive in Time Machine it tells me I msut first erase the (Seagate) disk. When I hit ERASE, I get a Time Machine error : COULD NOT UNMOUNT DISK. I see from various posts that 10,5 & 10,6 have issues with some external drives so want to upgrade to Mavericks (to get around this incompatibility issue): HOwever apparently my iMac is too old (by 1 year) to allow this. Can anyone give me any advice on how to get my iMac content backed up via Time Machine using the Seagate BackUP PLus drive I  bought (becasue it is supposedly "compatible with PCs & Macs".
    Thank you!!
    Wendy

    Your Seagate drive should work just fine. If it doesn't have any important data on it, try re-formatting it with Disk Utility to blank it out. Or run the Disk verify/repair and see if you can get it to fix any problems.
    I have a Drobo FS too. You probably need a firmware update, they issued one a while back to fix problems with Time Machine. Use the Dashboard or download it from their support site, http://www.drobo.com/support/updates.php
    Just curious how long you let it run after it "stalled". If it is a big file it could just be taking a while to copy over, do you see activity lights on the USB drive? The first time you use time machine let it run overnight, it's going to take a while, after that it will update quickly.
    While you're at it, you might want to verify your start-up disk too with Disk Utility.

  • Time Machine Error message with Seagate Backup Plus ext HD for Mac.

    Got a MacBook Pro running OS X 10.6.8.  Bought a 4TB Seagate Backup Plus ext HD for Mac. Have 750GB of HD space I'm trying to back up via timemachine. Error message after 498GB backed.  Tried reformatting, repairing disk, etc. and get stuck just before 500GB every time. Suggestions?

    Have you tried repairing your system disk? It may be encountering a bad file on the Mac rather than a bad spot on the Seagate.

  • How do I reformat my External Hard Drive (Seagate Backup Plus).

    Hello everyone. How do I reformat my External Hard Drive (Seagate Backup Plus Portable Device). I accidentally clicked to use it with Time Machine and my hard drive is of little use now. When I open my hard drive, it just shows 'backup', the same thing when I open it with Windows. Thinking of reformatting it back to be used to Mac and Windows. And not use it again with Time Machine. New to Apple, appreciate the help

    Hello,
    "Thinking of reformatting it back to be used to Mac and Windows. And not use it again with Time Machine"
    If you want to format the External drive as universally compatible, your best bet is to format it as exFAT. Note that reformatting the drive erases all contents of the drive.
    1) Open Disk Utility located in /Applications/Utilities/ (or simply type it in spotlight and the application will show up)
    2) Select the external Hard drive
    3) Click the 'erase' tab.
    4) Under format: select exFAT
    5) Click "Erase" in the lower right hand corner to reformat the drive.

  • I recently purchased a Seagate Backup Plus Slim portable hardrive. Despite Seagate claiming the product is compatible with OS X 10.5 I cannot get the installer to launch. Has anyone encountered the same issue and found a viable solution?

    I recently purchased a Seagate Backup Plus Slim portable hardrive. Despite Seagate claiming the product is compatible with OS X 10.5 I cannot get the installer to launch. Has anyone encountered the same issue and found a viable solution?

    A Gigaware 9pin to 4pin fw cable solved my issue. The Rocketfish fw cable was crap. And that thing cost me $24.99 from Best Buy. Getting my money back for sure.

  • Seagate Backup Plus Slim Portable Drive Experiences

    I was wondering is Mac users general had good experience with the Seagate Backup Plus Slim Portable Drive? I was thinking about getting either the 1TB or 2TB for backup/storage.
    It also says it has pre-loaded NTFS driver for the Mac. And the drive can be read by both PC and Mac. How does that work? And does anyone know if it is formatted for Mac OS Extended (Journaled)?
    Also, what does journaling actual do. I read a few conflicting threads, it either actively defrags to increase speed and prevent data corruption especially in the case of a power outage or it significantly slows down the disk.

    That drive is bus-powered, meaning it can get power only from the computer's USB ports. Unless you need small size so you can pack the drive around with you while traveling, consider instead a self-powered drive. If traveling with the drive is not an issue, also consider a larger desktop-type drive that holds a 3.5-inch form factor drive. The larger drives are historically more durable than the 2.5-inch laptop drives as would be installed in the Seagate you linked.
    There are a fair number of reports in these forums of bus-powered drives working for a time and then not being recognized. With age, electric motors can demand more power than when new and, if that demand exceeds what a USB port can provide, the drive stops working.
    IF you MUST use a laptop-class mobile external on a desktop computer, at minimum consider adding a self-powered USB hub to the purchase. It will overcome any lack of power issues the drive experiences:
    NewerTech 7 Port Hi-Speed USB 2.0 Hub with Power Adapter for Mac & PC
    OWC makes a mobile, bus-powered drive that can also use an optional power brick--best of both worlds. I have one and like its having a FireWire interface. However, you have a choice of interfaces:
    http://eshop.macsales.com/shop/firewire/EliteALmini/eSATA_FW800_FW400_USB

  • Seagate Backup Plus Slim External USB 3 Hard Drive Not Working with Mac Pro

    Hi, I have just purchased a brand new Mac Pro.  I have three 2 TB Seagate Backup Plus Slim External USB 3 hard drives that just don't jive with the new Mac Pro's.  When the drive is connected, I cannot access the drive, read/write or even format.  Finder completely locks up and the drive cannot even be force ejected. When I try to format, Disk Utility either spits out an error that the drive cannot be read, or simply locks up.  This happens regardless of the OS on the Mac Pro.  I am currently running 10.10.2
    I have ruled out an issues with the drives, as I have tested all of them on a variety of systems and OS's, including Power Mac, Mac Book Pro, PC, OS 10.7, 10.8, 10.9 as well as on Windows.  I have tried formatting in every file system including Mac OS Extended, Mac OS Extended (Journaled), NTFS and exFAT.  ALL other systems have no issues with the drives. Apple has replaced my Mac Pro with a brand new one and the drives still behave the same way.  Furthermore, I have tested the drives on three other Mac Pro's at work and they all reject the drives. So, on their own, there is nothing wrong with the Mac Pro, or the drives. However, the configuration of them together is wreaking havoc.
    I have contacted Seagate, and this was their response:
    The most recent version of the Backup Plus drives use the USB Attached SCSI (UAS) standard to increase transfer rates.  It's possible that the drivers being used currently on your Mac Pro are having issues using this feature with the standard USB 3.0 drivers installed.  I would recommend contacting Apple to check for any driver updates or see if they any suggestions for issues involving drives using UAS.
    I have also started a case with Apple Support (Case # 755934373) and am waiting to hear back regarding Seagate's response.  I've spent DAYS trying to troubleshoot this and am now at a complete loss.  If anyone has any ideas, I'm all ears (or eyes in this case).
    Thanks!

    Hi danielsh6,
    I recently bought the new Lacie Thunderbolt 2 D2 3TB and I had the same problem as you, i have a macbook pro early 2011, those support thunderbolt but many times there is a bug that doesn't let you connect any thunderbolt drives to your computer. The solution I found was installing this update:
    Thunderbolt Firmware Update v1.0
    Before doing this I would recommend you updating to mountain lion (not yosemite yet as there is still some glitches and more on preview's macbook pro's).
    Hope this helped!
    Forest

  • What do I need to do to be able to read and write files to a Seagate Backup Plus Slim Portable Drive on BOTH a Mac and a PC? I downloaded "Paragon NTFS for Mac" onto my Mac, so now I can write to the drive, but when I plug it into a PC it won't work.

    What do I need to do to be able to read and write files to a Seagate Backup Plus Slim Portable Drive on BOTH a Mac and a PC? I downloaded "Paragon NTFS for Mac" onto my Mac, so now I can write to the drive, but when I plug it into a PC it won't work.

    If the HDD is formatted NTFS, then it suggests that there is a problem with the PC.  Check with the manufacturer.
    Ciao.

  • I recently purchase macbook air with OS 10.10.2. I want to use my Seagate external backup plus hard drive for time machine back up. How to partition my 1TB Seagate back up plus hard drive for use with mac and windows pc?

    Hi All,
    I recently purchased 13" Macbook Air with OS 10.10.2. I want to use my 1TB Seagate backup plus external hard drive as time machine and my windows 7 pc. Please suggest a method. Thanks in advance for your reply.

    I strongly recommend having an external drive dedicated solely for TimeMachine. You could partition the drive but if something goes wrong you risk losing the data on both partitions. Should you decide to go ahead with splitting the drive for two different uses you’ll need to partition the drive either using the Mac’s built in Disk Utility program or Windows utility. I believe the built in Windows disk utility program will destroy the current partition and erase the data that’s on it - I use a third party Windows disk utility program for partitioning and it allows for non-destructive partitioning but warns to back up data first just in case. Apple’s Disk Utility can do non-destructive partitions but I don’t recall every trying to do a non-destructive partition on a disk originally formatted for Windows using it. Again - back up that data just in case.
    Finally, your TimeMachine drive should be at least 1.5 times (I prefer 2 times) the size of the data you expect to be backing up a year or two from now.  In other words, if you currently are using 50GB of your computer’s drive but expect to begin purchasing Mac software to replace software on your Windows computer and if you expect to be putting photos, music, and other data on it you might expect that two years from now you’ll have 100GB of stuff on the drive. So a 200GB partition is the smallest size you’d want.  TM’s backup scheme keeps multiple copies of data as it changes so the extra room is important for this scheme.

  • I am trying to put the files from my mac onto a seagate backup plus slim portable drive but as soon as I plug the hard drive into my laptop, a notification comes up saying that there was an error

    I am trying to put the files from my mac onto a seagate backup plus slim portable drive but as soon as I plug the hard drive into my laptop, a notification comes up saying that there was an error

    carriinna wrote:
    I am trying to put the files from my mac onto a seagate backup plus slim portable drive but as soon as I plug the hard drive into my laptop, a notification comes up saying that there was an error
    What kind of error.  What does it say?
    Ciao.

  • How can I transfer files from one external HD (WD My Passport) to another external HD (Seagate Backup Plus)?  WD drive was improperly ejected and Finder no longer recognizes it.  Tried fixing with Disk Utility but failed.

    How can I transfer files from one external HD (WD My Passport 2T) to another external HD (Seagate Backup Plus 2T)?  WD drive was improperly ejected (although we did tell it to eject) and now Finder no longer recognizes it.   Using MacBook Pro and I just upgraded to Yosemite before this happened. Was told at Apple Store to use Disk Utility to repartition, but it failed.  It says to backup files and restore.  But how do I backup files?  Or would appreciate any other suggestions to repair drive.

    You may drag & drop between external hds. 
    Should you run into trouble.
    Take the exernal drive appart.  Take out the harddrive.  Try reading the data via a usb adapter. Put a household finan on the hd.
    http://www.cablewholesale.com/products/usb-firewire/usb-2.0-products/product-40u   2-01000.php?utm_source=Nextag&utm_medium=cpc&zmam=54972865&zmas=1&zmac=4&zmap=4 4 77

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