Issues with sleep/wake with 2014 retina Macbook pro

Hello everyone,
I have lately been noticing some issues with my 2014 13" retina macbook pro when sleeping and waking. As soon as my laptop goes into sleep while I am using I move the mouse around from the track pad to wake it back up. When i do that it takes the latop around 2 mins to get the login screen up where i put in my password to log on. The screen stays blank for 2 mins and I am just sitting around waiting to log back in. Is anyone else having this issue with there 2014 retina macbook pros? Anyone know of any fixes? I have just updated my laptop to Mavericks 10.9.3 and the issue are still there.

I upgraded my early 2011 MBP to 16 gigs with Crucial. My machine would not sleep properly, because when I tried to wake it, it would wake from its hibernate image file. This is the issue I've seen here in this list.
I tried all the suggestions I saw on these groups. Nothing helped. I contacted Crucial, who suggested that if their RAM was defective, they'd replace it per their warranty process. I needed some proof it was their RAM causing the problem.
I put the original 8 gigs RAM back in the machine (2 4 gig sticks), and it behaved normally. I then put one stick of Crucial RAM in, all by itself. The machine behaved normally. I put the other stick of Crucial RAM back in, and took the first one out. The machine would not properly sleep and wake from sleep. This proved that one stick was causing the problem, and the other was not.
Defective RAM!
I then requested and received an RMA from Crucial to send the defective RAM back. They paid shipping. I got new sticks of RAM about a week later. These new sticks of RAM work properly. No sleep issues.
I'm surprised and disappointed to say that this is not the first time I've received defective RAM from Crucial. I've purchased from them for years, and had GREAT service and received high quality products. The past couple years my experience has been different.
I'm still pretty steamed about this, as I spent a great deal of time trying to diagnose the problem and fix it. I don't really have that kind of time to waste. My expectation was that their RAM was high quality, and unlikely to be at fault.
Perhaps this is just a bad batch of RAM. I get that. I can forgive them once. But this has happened twice in the past three years. I'll look elsewhere for my next memory purchase.
Keep in mind that their customer ratings are generally very high. My experience is probably isolated.

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SLEEP/WAKE PROBLEM on my Macbook Pro 2.33GHz Intel Core 2 Duo

Greetings!
I love APPLE. So APPLE, please do try to help me out here...
The first problem I encountered was a faded translucent bluish/grayish rectangular line stretching from top to bottom suddenly showing up. I've shown this to our local APPLE technician and my LCD was replaced. Nice job here APPLE!
Now for the latest problem occurring as I'm writing this post. When I have my laptop fall into sleep, for say at least 5 minutes, and attempt to wake it up.. the user interface doesn't show up. The screen remains black and that pressing any key on the keyboard or clicking the mouse will automatically restart the laptop always (I do hope my internal hard disk won't be damaged from this reoccurring dilemma of mine). I've observed that this current problem started after my LCD was replaced.
Does anybody have the same problem as I have? If so, please do give me possible solutions for this? I've already talked with our local APPLE technician and told me that there might be some problems with the motherboard inside that may opening the laptop might be necessary.
Still... No worries APPLE (as of yet), I still love it even though it's my first time using such a wonderful invention of technology.
Fathom Graphis

Hi. This is Fathom Graphis again.
Reading one of the threads that mentions an individual asking for help from an Apple certified technician with a problem that's quite the same as mine, I followed the instructions given by this Apple technician that there may be an application or some device activated in the "SHARING" folder (under *System Preferences*) that's causing the problem of the laptop not waking up and requiring hard reset to get back to the Mac OSX user interface.
So, I checked my sharing folder and found that my *"PERSONAL WEB SHARING"* option is activated (Under the SERVICES menu). I deactivated (unchecked) it and tested my laptop sleeping function by shifting the PUT THE COMPUTER TO SLEEP arrow to 1 minute and letting the laptop sleep for 10 minutes. After which, I moved the mouse and the MAC OSX User Interface came abruptly and the laptop didn't restart. I tested it again by letting it sleep for another 10 minutes and waking it up through mouse click and the MAC OSX User Interface showed up abruptly and the laptop, again, restarted.
So far, I'm still putting my laptop under observation. But I just want to inform everybody with their supposed respective SLEEP/WAKE problems on their Macbook pros (or Macbooks) that this may solve their issues (though I provide no guarantees, okay? I'm just a common user who happen to find a solution accidentally).
Still I want to address APPLE that certainly, letting your laptop sleep and waking it up and restarting itself after with the Personal Web Sharing activated (or checked under System Preferences > Sharing > Services) is indeed a "bug" that needs to be fixed. So hopefully, the people at APPLE would try to resolve such an issue as soon as possible (because, to my knowledge, sudden restarts of Hard Disks may cause data damages). God Bless You All.
Fathom Graphis

FireFox with adobe flash using a retina macbook pro under win 8.1 64 bit is lagging . when you move the mouse above any flash game / video

Hi
I asked this question again and i reported this bug , i am a computer engineer and i tested it with few macbook pro retina laptops , when u use win 8.1 64 bit or 32 bit and install adobe flash under firefox try to play any game in facebook , view video on youtube or use any FLASH video and move the mouse above the screen of the flash game / video / etc , the screen will lag alot .
under chrome this problem doesnt exist but the screen is blurry in chrome when using retina screen thats why firefox is better , but the problem is annoying .
i tried to disable hardware acceleration as you suggested still the same problem

Hi thesoulkeeper,
Do you have the bug number? We can try needsinfo to ask for some help.

My Magic Mouse is interfering with the wifi of my Retina Macbook pro

Brand new Retina Display MacBook Pro with a brand new Magic Mouse and I can't use the mouse when I am browsing the web because it interferes with the wifi - for some unknown reason. Anyone help?

That can happen when your Wifi is on the 2.4Ghz band as bluetooth uses this also.
Change the Wifi channel to a lower channel like 1-3. That should reduce/eliminate the interference.
http://support.apple.com/kb/HT1365

FaceTime issues between 2014 retina MacBook Pros

Another person with whom I have regular rMBP-to-rMBP FaceTime sessions can no longer initiate FT sessions to me without the message "...unavailable for FaceTime call..." appearing on screen. This happens even when I am available and expecting the call. Both of us use 2014 rMBP laptops running Yosemite 10.10.1. If I initiate the session, my call will only appear on the other person's iPhone...not their rMBP. Perhaps one of us is overlooking something... or perhaps it's related to Yosemite's 10.10.1 issues? I'm unable to determine the cause. Does this mimic a problem experienced by anyone else?

That's a good question... I don't know. Nobody else has tried. I'll have to find another correspondent and get back to you.

HT5266 The screen issue. I do have a retina macbook pro mid 2013.

The screen seems to be decolonizing, you can see it at the bottom corners, while background is black. I mean those places are getting whiter (brighter) that all the rest screen. And it seems to be extending. What could you advice?

This is a picture of the actual issue with retina screen in my case.

EFI Update broke my Retina Macbook Pro performance

Ever since I applied the last EFI Update that was released with 10.8.2 my retina macbook pro has been working awfully.
To begin with xcode, I don't know if it's the version 4.5 or what but switching from one plain file to another takes up to 1 minute and if I switching to a Storyboard it takes way longer. Right now all processes are taking up to 130% on activity monitor and it's impossible to work on it.
After waking up from sleep it's taking years before I can start typing, it takes up to 20-25 seconds, on 10.8.1 it took around 10-15 seconds and on OS X Lion it was instantaneous, What happened?
This is really affecting me, how can I fix this or roll back this EFI update or 10.8.2 all along?

This didn't solved my issue, Apps are still using a lot of resources.
I'm attaching a screenshot of xcode using 114% of the processor, no compiling is being done, just editing.
The rMBP has 16GB of RAM, so it's not pagination

Heat and Fan on Retina MacBook Pro

Hi Guys,
This is my first post in the forums and I just wanted some advice on an issue. I know there are existing discussions - but I've read conflicting answers in each. I'd like to know if the fan and heat I'm experience on my brand new 15 inch mid-2014 Retina MacBook Pro is normal.
I use Adobe Premiere Pro CC to edit 1080p video for a YouTube channel. I've noticed that after I begin exporting the fans kick in within seconds and the heat jumps up substantially. Idle, the temperature I've measured with SMC fan control is roughly 35-40 degrees, but within a minute of exporting - this jumps up to around 98/99 degrees. I understand that the fans would start after a certain amount of time and that the temperature would rise. But is it normal to rise to 99 degrees????
I've not noticed this with games, but just when exporting.
Thanks for any help.

That screen shot is very helpful. You have a four core CPU and each core can handle two threads so the %CPU can be over 100%. In your case, it's over 700% total usage with 800% being all there is available, so your rMBP is working very hard indeed. While I start cranking up the fan speed using smcFanControl just as you are, there's just so much the fans can do given that load. And we don't know how hard the graphics coprocessor is working, and that just adds more heat. I suspect the lower temperature may be because the intake ports may have been partially blocked on your lap; it really doesn't take much given their location. It looks like your laptop is doing the best it can.
There's a reason why five large fans were used in the Mac Pro towers (not counting the graphics card fan).

Connecting a 144hz monitor to 15'' retina macbook pro?

Hi, I recently bought the benq xl2411z 24'' monitor which has the capacity to run in 140hz as opposed to 60hz. I have been told that you cannot run 144hz in OSX but you can do it in Windows (bootcamp),
Right now the screen is connected via HDMI; however, I have been told that HDMI is incapable of running 140hz and that I need to use DVI.
So basically, I'm wondering what is the best way to connect the external monitor to run 144hz?
Thanks!
BTW I have a mid 2014 retina macbook pro 15'' with intel iris pro (not discrete graphics).

Thanks for the reply, I eventually figured it out on my own. But for anyone else looking into this, yeah you need a Mini DisplayPort to Dual Link DVI converter (the expensive one, not just the Mini Displayport to DVI). It does run 144Hz which is good. In my case I have a eGPU I was building, so in the end I didn't need the adaptor after all; but for most people you'll need the adaptor if you want to connect a high refresh rate monitor directly to your MPB.

How can I do a clean installation of Mavericks 10.9.1 on Late 2013 Retina Macbook Pro

Hi I need some help -
I bought a late 2013 15' Retina Macbook Pro and it was shipped with 10.9.0 build number 13A3017.
Now 10.9.1 is out, and I wanted to download the full installation image and burn it to thumb drive and do a full clean re-installation.
But I just found Mac App Store doesn't allow me to download the full 5.29GB installation image from https://itunes.apple.com/us/app/os-x...ks/id675248567, and my current 10.9.0 can only be _upgraded_ to 10.9.1 with the 395MB incremental update package from http://support.apple.com/kb/DL1712, this upgrade package is described as "It includes all updates from OS X Mavericks 10.9.1 plus system specific enhancements to improve the stability and compatibility of your Mac."
So maybe the full 5.29GB 10.9.1 which is available on Mac App Store is not compatible with the 2013 15' Late Retina Macbook Pro?
I just downloaded the upgrade package from Mac App Store and now I'm running 10.9.1 build number 13B3116 fine.
So my questions here: I really would like to do a clean full re-installation of 10.9.1. Where can I get the full installation image which is compatible with 2013 15' Late Retina Macbook Pro?

There is a way to get yourself a fully functional install file for a Late 2013 model.
1. Format a USB stick
2. Reboot the Mac, and hold down CMD-R to get into recovery mode
3. Start a new installation and choose the USB stick as a target. You should be able to choose your normal hard drive as a target, too, because as long as the installer package is downloaded, no data should be erased, but when you decide to use a USB stick, you're on the safe side.
4. The Mac will be downloading the install package. This takes a while, the time remaining shown is not correct. If you need to have an idea how long it will take you, choose the log from the help menu during download, it will show you how many chunks are already downloaded (it was 504 chunks total for me).
5. When the download is ready, the Mac reboots automatically, pull the USB stick when it does. If you're not before your computer when this happens, don't worry, when you come back, you will be in the setup program. Just switch your machine off by pressing the power switch for more than 10 seconds, and then pull the stick.
6. On the stick you will find the "OS X Install ESD.dmg". Copy that file to your Mac (it's the only file you'll need from the stick. After that, you can reformat the stick and use it for the next step).
7. You can use this file to finally create a bootable USB stick if you follow the instructions that you can find anywhere on the net or in this forum.

New Retina MacBook Pro Updates...

Hi everyone.
i Have a new 2014 Retina MacBook Pro (13inch). Everything works great, but in noticed in the last 2 weeks, the App Store has 4 updates waiting for me:
Keynote (6.2.2)
Numbers (3.2.2)
Pages (5.2.2)
iMovie (10.0.5)
However, these updates have already been installed. And even if I download the updates, the keep reappearing over and over. When I close out App Store, and check each of the above app versions, they are up to date and the same version the App Store wants to update.
Anyone else have this issue? Can I skip these updates .i.e. turn off somehow?

App Store Keeps Wanting To Update Apps

I'm considering getting a retina MacBook Pro, should I upgrade the RAM or the Storage?

I don't want to go over $1,800, so I can only upgrade to 16GB RAM with a 256GB SSD, or 8GB RAM with a 512GB SSD. I will be running a lot of VM's, so I was originally going to go for the first option, with 16GB RAM, but I heard that if you use more than 80% of an SSD's capacity, it degrades more quickly due to the way the wear leveling algorithms work. I'm intending to get at least 4 years of use out of this machine. In summary, which option should I go with? Thanks in advance!

H.S.G.,
go with the RAM. A Retina MacBook Pro’s SSD can (in theory) be replaced if necessary; its soldered-in RAM can’t.

When I close the lid on my retina MacBook Pro with Thunderbolt and it goes to sleep, I cannot wake it without shutting it down and restarting it. Called Apple tech and they did not have a solution. Any ideas?

When I close the lid on my retina MacBook Pro with Thunderbolt and it goes to sleep, I cannot wake it without shutting it down and restarting it. Called Apple tech and they did not have a solution. Any ideas?

Try these places:
MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro
Mac OS X Help
Isolating Issues in Mac OS
http://support.apple.com/kb/TS1388
https://www.apple.com/support/osx/
https://www.apple.com/support/quickassist/
http://www.apple.com/support/mac101/help/
http://www.apple.com/support/mac101/tour/
Get Help with your Product
http://docs.info.apple.com/article.html?artnum=304725
TimeMachine 101
https://support.apple.com/kb/HT1427
Mac OS X & Mountain Lion Community
https://discussions.apple.com/community/mac_os
https://discussions.apple.com/community/mac_os/os_x_mountain_lion?view=discussio ns
Recovery Mode
http://support.apple.com/kb/HT4718

Using third party headset with Retina Macbook Pro (microphone issue)

Good day, everyone!
I have very strange issue with my Retina Macbook Pro (Late 2013) OS X 10.9.3
When I plug in my Steel Series Headset, its microphone not recognised by system and only "Internal microphone" available in Settings - Sound - Input.
Headset itself works perfectly fine, because when I plug it to my iPhone, its microphone works without any problems.
Macbook's headphone port also works fine — when I plug in my iPhone original headset to Macbook, its mic works good and I can see "External microphone" in Settings - Sound - Input.
So headset is ok and headphone port is ok. What is the problem?
How to force macbook to use headset microphone instead of built-in one?
Thanks in advance

Either contact the sales staff at the store where you ordered your Mac from or contact the speaker manufacturer & ask them.

Retina macbook pro with thunderbolt display causes speaker issues

I have a thunderbolt display and used the speakers fine on old macbook pro. I now plug in my new retina macbook pro 15" with mountain lion and the sound plays fine for a while then starts to crackle real bad and then stops all together. If I switch the the laptop speakers then switch back after 30 or so minutes the thunderbolt speakers will work again for a short amount of time then again crackle and stop.
This may be mountain lion related but I have tried another non-retina version macbook pro with mountain lion and did not notice the issue but it was only for an hour or so. So this leads me to belive its the computer.
Any suggestions? its really really anoying and wasting my time trying to fix it.

I have the exact same issue. I hauled the TB Display into the Apple Store 3 times and finally they replaced it. Come to find out this new one has the same issue still. So It has to be rMBP related at this point. Unfortunately I don't think I have it under warranty still and the issue is hard to demonstrate. I recorded videos of it but every time I go into the store and plug it is the same as switching the speakers from internal to external and it takes 30-60 mins before it degrates to scratching sounds.
Please let me know if you ever foudn a solution. Im going to try to keep taking it in until I can get this resolved.

Issues with sleep/wake with 2014 retina Macbook pro

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