Issues with Superdrive: OPTIARC DVD RW AD-5680H

So, while burning a DVD via DVDSP, I heard the disc STOP.... and then start back up again. Seven times in fact.
Checking it on an external player, I noticed it SKIPPED several times...
Locally trouble-shot, and burned to an external burner - no problems.
Anyone else having issues with this? This thing is brand new, had it less than a month.

Newer optical drives have a physical block to prevent insertion of a disk in a failed drive. You'll most likely need to have the drive replaced. The failures that trigger the "fence" to activate are, for the most psrt, not user-fixable.

Similar Messages

  • I was having problems burning DVDs' fro iDVD and it turned out my burner is at fault I have a 27 inch iMac using a OPTIARC DVD RW AD-5680H. Where can I buy a replacement in UK?

    I was having problems burning DVDs' from iDVD and it turned out my burner is at fault.
    I have a 27 inch iMac using a OPTIARC DVD RW AD-5680H. Where can I buy a replacement in UK? I have seen these with SATA is this the correct cable for my mac?
    I have also tried the Mac superdrive but my imac wont recognise it as it's been configured for macbook air and mini mac. I know I can "make" it work by doing something or other in com.apple/plist, but dont want to mess about in there.
    I'm also told an external drive would work but does "mac compatible" mean only for air and mini as their own superdrive is or all macs?
    Any help appreciated before I convince myself mac is no better than windows pc!

    Thanks but this didn't really help.
    I can buy the drives at a dozen places but none of them seem to know what connection is correct (SATA etc) and that includes the apple store. It was the store who told me buy the superdrive and all my problems would be over. Wrong! It isn't recognised by imac as it's confifured for air and mini mac. Only way to make it work is as i said in earlier post. (Would you be happy buying a car you were told would start and then discover you have to open the bottome and fiddle to make it go?)
    The apple store I would not even consider taking it to. Days without the pc, over priced and don't have a good reputation for actually fixing things!
    But thanks

  • Updating of firmware for drive Optiarc DVD Rw AD-5680H

    updating of firmware for drive Optiarc DVD Rw AD-5680H
    it seems compulsory since burning of DVD Verbatim disks are failed
    but successful with Verbatim DVD -RW
    Mac Mini ,Mountain Lion etc
    the drive of my PowerBook Pro
    works well
    Mashita DVD -R UJ -868
    where can I find and download this updafe
    THKS

    Failure with one type of optical media and not another -- even from the same manufacturer -- is not unusual. DVDs and DVD-RWs use different dies that respond to different lasers in the optical drive. There are numerous other possibllities here.
    It would not be unusual if the write laser for DVDs has burned out but the DVD-RW is still working becasue they use entirely separate lasers of a different intensity and frequency.
    It may be the dyes used in a particular lot of Verbatim DVDs are not quite compatible with the DVD lasers in your drive (that is independent of DVD-RWs because they use different lasers.
    Because of manufacturing variations your drive may burn other brands of DVD blanks flwlessly, but just won't work with Verbatim DVD blanks.
    The DVD Read/Write lasers in your drive may simply be dirty.
    Changing/updating the firmware in an optical can be done, but there is a definite risk of converting the optical drive into something useful only as a paper weight.
    Try another brand of DVD blank or even a different model Verbatim. (I have seen cases where discs from a different manufacturing lot from the same vendor worked when another failed.)
    If you are using DVD-R blanks try a DVD+R (there again different lasers are involved.
    It is tricky to clean slot loading optical drives, but sometimes simply blowing them out with short bursts of canned air will work. Be sure the computer has been powered down for a good while and the optical drive is completely cooled. Then use only short bursts of air to prevent super cooled liquid air from getting into the drive. That can easily crack the lenses if you aren't careful.
    If your Mac mini is less than a year old or you have Apple Care, get an appointment and take it to the Genius Desk of the nearest Apple store. If you aren't covered under warranty a bus powered external optical drive very probably costs less than the labor charge to diagnose the issue with your drive.

  • I have problen with my optiarc dvd rw ad-5630a

    i have problen with my optiarc dvd rw ad-5630a

    You don't specify any problem, but try a cleaner CD, then different media.

  • OPTIARC DVD RW AD-7170A issues with reading DL DVDs

    Hi,
    I just wanted to let you know, that after unsuccsesful lens cleanings I did the fw flash.
    I have a MacPro3.1 on 10.5.8 OSX. I used the http://liggydee.cdfreaks.com/page/en/Optiarc-AD-7170A/ 102cbt_rpc1.bin bin file for flashing the drive. And flashed it with the http://binflash.cdfreaks.com/ Binflash utility within the terminal.
    Here are the results:
    BEFORE FLASH
    OPTIARC DVD RW AD-7170A:
      Firmware Revision:    1.NC
      Interconnect:    ATAPI
      Burn Support:    Yes (Apple Shipping Drive)
      Cache:    2048 KB
      Reads DVD:    Yes
      CD-Write:    -R, -RW
      DVD-Write:    -R, -R DL, -RW, +R, +R DL, +RW
      Write Strategies:    CD-TAO, CD-SAO, CD-Raw, DVD-DAO
      Media:
      Type:    DVD+R DL
      ID:    MKM 003
      Blank:    No
      Erasable:    No
      Overwritable:    No
      Appendable:    Yes
      Write Speeds:    2.4x, 4x, 6x, 8x
    AFTER FLASH
    Optiarc DVD RW AD-7170A:
      Firmware Revision:    1.02
      Interconnect:    ATAPI
      Burn Support:    Yes (Generic Drive Support)
      Profile Path:    None
      Cache:    2048 KB
      Reads DVD:    Yes
      CD-Write:    -R, -RW
      DVD-Write:    -R, -R DL, -RAM, -RW, +R, +R DL, +RW
      Write Strategies:    CD-TAO, CD-SAO, CD-Raw, DVD-DAO
      Media:
      Type:    DVD+R DL
      ID:    MKM 003
      Blank:    No
      Erasable:    No
      Overwritable:    No
      Appendable:    No
    Now everything works! Shame on the Apple, that users have to solve Apple's problems on their own...

    I've been trying with the above mentioned tools to no avail. I keep getting a 'command not found' reply in terminal. I've double clicked on the Binflash utility and it listed the commands in terminal
    Last login: Wed Nov  7 11:17:26 on ttys001
    macpro-5:~ #########$ /Users/########/Downloads/necflash ; exit;
    Binflash - NEC version - (C) by Liggy and Herrie
    Visit http://binflash.cdfreaks.com
    Usage:
    necflash {-scan} [-v]
    necflash {-dump} [-v] [-s] {filename} {device}
    necflash {-flash} [-v] [-s] {filename} {device}
    necflash {-identify} [-s] {device} {Filename}
    necflash {-querybt} {device}
    necflash {-setbt} {Mediatype} {Booktype} {Temp|Perm} {device}
    necflash {-setbtrw} {Booktype} {Device}
    necflash {-clearbt} {device}
    necflash {-queryrpc} {device}
    necflash {-resetrpc} {device} {Vendor|Global}
    necflash {-version}
    -scan     - Scan for supported devices
    -dump     - Dump firmware and write to file
    -flash    - Flash firmware and write to file
    -identify - Identify unknown drives
    -querybt  - Query booktype information
    -setbt    - Change booktype settings
    -setbtrw  - Change booktype on current DVD+RW disc
    -clearbt  - Clear booktype settings and counter
    -queryrpc - Query region status
    -resetrpc - Reset region counter on RPC2 drives
    -version  - Display version information
    -v     - Verbose mode
    -s     - Skip disclaimer
    logout
    [Process completed]
    and said logout. I logged out and in again and tried the commands with the below results.
    macpro-5:~ ####### necflash {-scan} [-v]
    -bash: necflash: command not found
    What am I doing wrong?
    Cheers
    Lars
    MacPro 3,1
    OPTIARC DVD RW AD-7170A:
      Firmware Revision:          1.NC
      Interconnect:          ATAPI
      Burn Support:          Yes (Apple Shipping Drive)
      Cache:          2048 KB
      Reads DVD:          Yes
      CD-Write:          -R, -RW
      DVD-Write:          -R, -R DL, -RW, +R, +R DL, +RW
      Write Strategies:          CD-TAO, CD-SAO, CD-Raw, DVD-DAO
      Media:          To show the available burn speeds, insert a disc and choose File > Refresh Information

  • Help please! Issues with Superdrive.

    I was ahving huge issues with my MBA these past days. Now I was able to boot with the OS X dvd and reinstall the OS. the installation went well, but now I have an eject symbol in the upper right corner of the system bar and it seems my USB port is either fried or locked. I can not use any other USB devices (wanted to hook up to my external HD to backup all my stuff and then zero out my MBA and clean install). its strange. I can restart the MBA pressing C and then the Superdrive runs. Guess this speaks against the USB port being fried.
    Would appreciate any help given soon!!

    Sorry if this is too basic and you have tried it but here goes:
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    You may even need to have the disc in the drive but I doubt that.
    Or go to iTunes or Finder, select the drive and eject from there.

  • Dynamic Link (Adobe Premiere Pro to Encore) issues with burning a DVD from the project file

    Hello,
    I am running Adobe Suite CS 5.1 on my Mac:
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    6GB Memory
    I've been having issues with a few projects; using Dynamic Link, directly from my project in Premier, to send them to Encore:
    When attempting to burn a DVD, Encore will 'hang up' and not burn; I rarely burn to DVD, usually I'm always encoding for web, and just always use the 'default settings' in Encore.
    A few things to note:
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    *I am working off of 3 separate hard drives; very large projects with over 5TBs of media files.
    *I noticed that after inserting a DVD, it caused one of my hard drives to eject; this happened once, as far as I know.
    *This only happens when I use Dynamic Link to send to Encore, via my Premiere Pro project file.
    *My Project settings are always: XDCam HD-1080p/24p
    Please help.
    Thanks

    So you must downrez at some point in the workflow. Some users have problems and/or think they get better quality out of direct PR/AME exports than using DL for this purpose.
    I would test the workflow by creating three short test sequences - one with a clip from one camera, a second from the other, and a third with both in a sequence using the same settings you are using in your edit. I would use the "drag a clip" to the new item method for making each of the first two sequences. By short I mean 30 seconds to 2 minutes with a mixture of still and action.
    Export using whatever method you pick of those recommended, but use CBR 8 instead of VBR etc. Bring the resulting files into Encore. Yes, look at the files exported on the computer, and look at Encore preview, etc, but also burn to a disk and watch on multiple TVs. There are lots of issues in best quality.

  • Terrible Quality issue with MPEG 2 (DVD- encode plz HELP!!!

    Hello,
    I edited something short in FCP 5 and wanted to make a DVD but the resulted mpeg-2 file has grabage all over. Not just square artefacts but a lot of problems like an old VHS maybe (but it isn't video noise either). It's more like a DV tape that would be ******.
    I tried to recompress in DV and the resulting quicktime .mov file is fine. But every time I encode it in any of the DVD presets it is terrible. Also tried MPEG-1. Same.
    As for the 2 pass encodes they crash my computer...
    Please help Obi-Wan Compressor you are my only hope.

    If you're running some flavor of Compressor 2, then try using the One Pass setting (but not the One-Pass VBR setting) at 6.5 Mbps. If you're still having issues, other things to try:
    up the One Pass bit rate to 7.5 Mbps
    Alter GOP to Open (from the default Closed)
    Alter GOP structure to IP (from the default IBBP)
    If I'm having issues with Compressor 2's Two Pass encodes, I can usually save my hide with a One Pass 7.5 Mbps Open IBBP GOP encode. If that doesn't work, Plan B is to do a One Pass 6.5 Mbps Closed IP GOP encode.
    Or are you using Compressor 1?

  • Issue with SUPERDRIVE FIRMWARE UPDATE 3.0

    Hi! I'm having what I feel is a small issue with the SuperDrive Firmware Update 3.0 that Apple released on August 31st, 2009. Software Update suggested I apply this update, as my SuperDrive's firmware (HL-DT-ST DVDRW GA11N) was KA15 and needed to be updated to KA16. Apple said on their website that this upgrade would "eliminate the noise made by the optical disk drive during system startup and wake from sleep" (as seen on http://support.apple.com/downloads/SuperDriveFirmware_Update_30). I installed it and restarted my iMac.
    However, the SuperDrive's noise was not gone; it's still as loud as it was before. When I turn the iMac on, the things that I hear are, first the fans (or whatever that sound is), then the SuperDrive noise and finally, the iMac's startup sound.
    Did I do something wrong? Am I missing something? Is this normal? I followed every instruction the Firmware Update installer gave me, but the noise isn't gone...
    I tried to re-install it but then it would tell me that my computer wasn't eligible for the upgrade because the firmware was already up-to-date... Oh, and by the way, the SuperDrive does not make any noise when waking up from sleep mode, so it only has to do with the startup process.
    I'd really appreciate some info on this issue...
    Thanks!

    Hi
    you are not alone, same behaviour for me: drive is not making noise when waking from sleep, but does when starting up.
    I tried resetting PRAM in case it helps, but no luck.
    Not that it annoys me, I can live with this, but the update clearly doesn't do what it says.

  • Issues with exporting to DVD

    I have a collection that I want to burn to a DVD. I have also chosen a custom naming sequence, that begins with the sequence number 1. The files are output to a folder, although the sequence doesn't start with the number 1. It goes sequence.jpg, then sequence-2.jpg, etc. More importantly, when the files are burned to the DVD, they retain their original file name instead of the new sequence name. I've wasted several DVD's trying to sort this out. Any suggestions?
    Ken D

    I have tried dragging. I am pretty sure the problem lies in the Ken Burns effect being on when I imported the pics. I'm still looking into it, but it seemsthat it has something to do with the fact that the original file is put in the trash. I have imported still clips as an experiment and the trasitions work fine. The reason I imported the stills with the "ken burns" on is because I read that it increases the quality when the movie is imported into IDVD since it is now treated as a video clip anot a still. The Ken burns effect 's movement isn't really used in my movie. I have the start and end set with the same specs.

  • Incompatibility issues with Dual Layer DVD+R  help?

    I think I've made a serious mistake in believing I could author a Dual layer dvd for replication and sale on my own. I've spent over 14 months on this film, which is working perfectly in Encore, complete with extensive menus and transitional movies.
    I've done my best to transcode the media in the most compatible way (keeping bitrate below 7mbps and using dolby digital audio format) BUT I'm still having bad luck with MOST dvd players.
    The DVD plays properly on my cheap sony player, but both my toshiba and humax/tivo players failed to read the disc. (multiple tries/burns....or coasters, now) I've read that there are common problems with dual layer +R.
    MY QUESTION IS: what is the BEST POSSIBLE WAY to author/burn this project for mass replication? Can I really achieve the result I'm looking for with Encore or will I have to give up and go to a professional authoring house with DLT capability?
    Will I get the best result by burning from encore straight to disc OR burning an image or folder, then using a third party burning program?
    Thanks SO MUCH for any responses. This process has been soul-crushing.

    >The DVD plays properly on my cheap sony player, but both my toshiba and humax/tivo players failed to read the disc. (multiple tries/burns....or coasters, now) I've read that there are common problems with dual layer +R.
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    Support in older players is at best sketchy.
    If the disc is working properly in at least one player, then you should be good to go.
    Replication will produce a different type of disc. One that
    i will
    play properly.
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    What you really need is a player that you
    i know
    plays DVD+R DL discs properly. Once you know your player is good with the format, then all other inconsistencies are player related, not authoring, and not your problem. There is simply no way at all you can guarantee any form of compliance with +R DL media, as there is nothing in the specs that says any set top player has to read these discs. Or -R DL where support is generally even worse.
    Whilst most players will read -R single layer & +R single layer, again there is no mandatory requirement to do so.
    You will need to get these
    i replicated
    and not duplicated. Duplication (burning) will result in a lot of returns, and a lot of wasted money.

  • Problems with Superdrive and DVD Player

    The first problem is that for a long time, I haven't been able to eject disks by pushing the eject button (on the keyboard, in DVD player, etc) - I have to manually drag the DVD/CD on the desktop to the trash can/eject, or click the eject button in Finder. I know the button itself works fine, because I can eject disks in my Ubuntu Linux partition.
    The second problem is that sometimes, while playing DVDs through DVD Player, the Player and/or the DVD itself in the drive freezes up. I can't quit the program, I can't eject the disk, I have to reboot to kill the program and eject the disk. This has happened on random DVDs (only, not any CDs), both that I own and that I received from NetFlix. The disks themselves are not bad, as they will run fine in VLC.
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    Nope, didn't have a clue about that. Had to get my hard drive replaced, but everything's working fine now and holding the eject button down for a couple of seconds works.
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  • I am having issues with converting some DVD to Video and getting it to load on iPad

    I have used Format Factory to convert a DVD to Video - It will play on Computer, and load into iTunes but will not load on to iPad? 

    Click on the video in itunes and then click on the Advanced Menu option at the top, and click on "Create iPad or Apple Tv version".
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  • I'm having the same registry issues with my CDROM, getting the warning when iTunes starts up.  I've followed the article on how to add the upperFIlter to the registry and it solves the warning message but the DVD/CD writer disappears completely.

    I'm having thet same registry issues with my CD-/DVD as is talked about in one of the fix articles I've found here. I added the UpperFilter entry to the registry since it was not there and restarted.  This fixes the warning message but then there's no CD/DVD device shown at all in windows.  I can put it back to normal and vice versa and get the same results, but I can't get this issue fixed. When I get the registry warning on starting iTunes, I can still rip from CDs and my DVD burner works just fine using other programs.
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    This fixes the warning message but then there's no CD/DVD device shown at all in windows.
    That symptom suggests the afs.sys issue ... but there's some other things that might cause it too.
    We'd better check to see if we can find what's going on.
    Could you post your diagnostics for us please?
    In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
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    When you get through to the final screen:
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  • Optiarc DVD and external DVD unable to read discs?

    I am trying to burn an Ubuntu DVD. Unfotunately, either if I introduce a DVD in the in-built Optiarc unit of my iMac or in an external DVD recorder, the iMac seems unable to execute the task correctly.
    If I try to use the Disk Utility, the "Burn" button is not present.
    If I use a different software, uch as Burn.app, the disk is toaast, but the iMac says it is unable to read the disk content.
    Btw, I have downloaded the correct iso file of Ubuntu.
    Any possible help?
    Thanks

    17 months later... Any solution ?
    I have got the same issue : I can read all CD-ROMs but not DVD (any DVD)
    Same result using internal Superdrive and external DVD reader (both USB and FireWire).
    iMac 27'  / 3.33GHz Intel Core 2 Duo
    OPTIARC DVD RW AD-5680H (3AHB) - ATAPI
    Mac OSX 10.8.4 (12E55)
    OSX Mountain Lion reinstalled and all updata applied
    Test with different accounts, including a root account
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