Issues with the Nokia N96????

Im currently on a contract with THREE network here in england. I am due my upgrade, and I was planning to go from the N95 to the N96 - on paper it looks like an awesome handset.
Ive been into my network suppliers shop today to ask about the N96, and was warned by the manager in the shop that Nokia have ceased shipping these handsets to them due to complaint and problems with the processor on the handset.
Ive been warned by several people that the handset is very slow, freezes up when performing anything demanding, or even when trying to find a file on the handsets internal memory and thats its just not fast enough.
The manager in the Three shop told me that there is an issue with the processor not being powerful enough for the phone, and the amount of memory the phone has. He also said that software teams across most UK networks were working around the clock on a software update to paper over the cracks, but he reckoned that this wouldnt fix the problem completely, as the chip is just not up to scratch full stop.
I just wanted to find out how true everything he is saying actually is. I know first hand from people I know who own them that this handset is infact really quite slow, and Im now put off owning one at all. If there is someone in the know actually from Nokia reading this, your replies would be appreciated I really want this phone and have done since I heard about it, but Im not prepared to risk signing a new 18 month contract with my network, and then end up with a handset which is not fit for purpose!
Cheers
Message Edited by cleggsta on 10-Feb-2009 05:02 PM

The N96 as shipped with the v10 firmware had major issues.
The v11 update fixed most of these and the v12 was a further improvement.
Your shop manager is lost about what is happening with the firmware. The networks themselves don't write it or fix problems, instead nokia provides them with the updates and they alter them with there own network branding, add apps etc. before allowing Nokia to make it available to those who hold there branded handsets, some of these alterations have made the problems worse.
Because it takes the networks time and money to do this to every firmware patch they are sometimes slow to release or don't release at all.
Note that it is rumoured that Nokia are working on the v20 update but no release date has even been rumoured yet

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