Issues with Transition Automation Packs

Hi,
We are facing an issue with transition automation packs. We have an extended property which is (became) part of "Transition Automation Pack for 'Cisco Systems, Inc." And we do not see any option to remove the same. We can see that certain other automation packs have the option to remove (remove button). Any idea, on what could be the issue? or Any comments?
Thanks,
Vijay

It's my understanding that you cannot remove an automation pack if there are dependencies on it.  Perhaps your content has references to the extended target properties in this automation pack.

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    Since no one else has chimed in yet, I'm going to suggest that you get rid of your Preferences file and let Captivate regenerate this, just in case it resolves some of the glitches.  This preference file can get corrupted and cause all kinds of weird behaviour.  So what I'm suggesting here might sound a bit radical but it's often proven to be successful for Cp weirdness issues.
    Here's an explanation I've copied from another post by the eminent Captiv8tr:
    You might try clobbering the preferences file. If you look in the following location, you should find the file named captivate_40.dat. Just Close Captivate, delete the file and restart Captivate.
    To locate this file, right-click your Start button and choose Explore. This should easily get you in the general area. If you look at the parent folder you should see Application Data. (you may need to configure Windows Explorer to show you this folder) Inside the Application Data folder should be an Adobe folder. And inside the Adobe folder should be the Adobe Captivate folder. And inside this folder should be the file.

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