Issues with viewing documents

We have tried several times to upload documents to sign but are not able to view these on the site or download them. When viewing the document we get a black screen but are able to sign it still?
Is this a general problem or specific to my account?

Ok, I really get some new information about the languages, but one thing still isnt´t clear to me.
Actually with version X we install both products (Reader and Acrobat) in the languages german and english. In the past we got chinese PDFs and on opening a message appeared of installing the needed font pack. Our solution see my above post.
What I know now:
For Reader I download the Installer in the needed language (german/english) and additionally I have to install the asian font pack for Reader.
Correct?
My problem:
For Acrobat we have a MUI Installer (I got this information from the GUID) but we only install german and english language. Now we get a chinese PDFs...
What happens?
Thanks so far!
Daniel

Similar Messages

Issue With Sales Document Type in BW.

Dear Experts,
I am facing an Issue with Sales Document Type(Object name is 0DOC_TYPE).
when i am loading data from R/3 to BW It is converting Sales Document type as follow
Sales Document Type in R/3                         Sales Document Type in BW
OR                                                                        TA
CR                                                                        G2
DR                                                                        L2
I check with an ABAPer and he told that there is conversion exit for this Object so that's why it is converting when sending to BW. But the user wants to see in Report same as it is in R/3 like OR, CR DR ... etc.
I have done some investigation and found that the conversion exit (CONVERSION_EXIT_AUART_INPUT and CONVERSION_EXIT_AUART_OUTPUT) are converting the values based in the table TAUUM
The staructure of TAUUM is
MANDT(Client) SPRAS(Language) AUART(Sales document type (not converted)   AUART_SPR(Language key for sales document type)
and values are
100 E TA OR
100 E G2 CR
etc....
The same Conversion exits(CONVERSION_EXIT_AUART_INPUT and CONVERSION_EXIT_AUART_OUTPUT) and table TAUUM are available in BW as well. So i thought I can Use InfoObject 0DOC_TYPE by changing it's conversion Routine as AUART(which runs based on the above mentioned conversion exits).
but the the problem is table TAUUM(Pool Table) does't have any data in BW.
So can anyone tell me is there any option to load data into table TAUUM from R/3 or any other option to solve this issue.
Your ideas will really help's me.
Thanks in advance,
Dara.

Hi Venkat,
Thanks a lot for your immediate response.
The InfoObject 0DOC_TYPE was without conversion exit by default. but when data coming from R/3 it is converting and sending to BW So that's why i am planning to use conversion exit "AUART" in the info Object.
I checked data in R/3 using RSA3 it is showing sales document type as "OR" and for the same transaction data when i checked in PSA it is showing as "TA".
Could you please let me know if there any other options.
Thanks in advance,
Dara.

Major Issues with views in A3

I am having some major issues with views in A3.
If you look at my screenshot I am in the Browser;GRID view, however many of my images are out of view to the right (should be 26). There is no way to see them or select them. Also note that there is no SIZE control on the bottom right!
If i view it in LIST mode, all my images show up. If I go to FULL SCREEN everything works like it is suppose to. It just happens in
http://farm5.static.flickr.com/4007/4354751139647d87b323b.jpg
Any ideas on how I can fix this?

If I go into split view, I do not get any scroll bars so there is no way of viewing all my images.

Captivate 8 - How to change to producing "project.json" file instead of a "project.txt" file? Having issues with viewing published projects due to this.

Captivate 8 - How to change to producing "project.json" file instead of a "project.txt" file? Having issues with viewing published projects due to this. Would be thankful fo rany/all advice.

I'm having the same issue. I've been able to work around it by opening the txt file and copying the contents. Then I open a new file in Sublime Text 2, paste the contents and save the new file as "project.json". It seems to work, but it'd been nice if I didn't have to do this everytime I publish a new project.

Hi! So I am using a MacBook Pro with Retina Display, and I am having some trouble issues with sharing documents on Google.

I am part of a 2 person group, who's entering a documentary for the NHD competiton. If you don't know what that is here's a link: http://www.nhd.org. Anyway, that doesn't really matter. What does matter, is that my partner and I, we're using Final Cut Pro X to make the documentary. I downloaded the Final Cut Pro X trial on my MacBook Pro so I could work on our documentary at home. My partner Cecilia, wanted to work on it as well, but using Windows Media Player or something like that. My family uses a lot more Apple than windows. So I come home, work a little on our documentary, go under file ---> share ------> masterfile---> settings-----> Video Codec -----> H.264. A couple seconds/ miniutes (it didn't take very long) later, I see our documentary as a Quick Time file pop up under my documents. I then log into gmail. i click compose, type in my partners e-mail, and then click the little paper clip to attach my new quick time file. Considering that it's 11 minutes long and is filled with media and audio, It's no suprise when I see that it exceeds the limit of ...gigabytes i think. So i send it to her using google drive. However, a couple minutes later, my partner says that she can see the file, but can't seem to download it. I double-check and make sure that I, as the owner, allowed her to edit the file. Then I check to see if i accidently clicked: "Prevent viewer from downloading" which I hadn't. Then i, myself, click on the file and click download and it works fine for me, but apparently doesn't work at all for her windows computer. This means that there's somethig wrong with her computer, or I did something wrong while sharing the file. Any ideas as to why the whole downloading process worked on my Apple Laptop and not her Windows Computer?

These links might provide some information that may be of help.
http://support.apple.com/kb/TA20831
https://discussions.apple.com/message/2035035?messageID=2035035
I've encountered this error myself upon occasion. If I remember correctly, it was a permissions/ownership issue with the some of the files I was copying.

Issue with viewing SAP Dashboards Portal iView in iPad Safari browser (Mobile)

Hi,
I am facing an issue while viewing iViews hosted in SAP Enterprise Portal. I have two iViews -
1) An SAP BICS Dashboard - Published as an iView in EP. I can see the dashboard in my laptop running properly. It consumes BEx queries (BICS dashboard) in the background.
2) A BEx query published as an iView (java web format), also able to run and execute from my laptop.
When I am logging into the portal from IPad Safari web browser I am able to see and run the BEx query iView published in the portal.
However, for the SAP Dashboard iView, it is showing me a blank page after loading. Is it possible to see SAP BICS Dashboard through an iView in Ipad?
I need to run the dashboard iView from the IPad as well. It is an urgent requirement
Would really appreciate your help!!
Thanks,
Debtanay
Message was edited by: Anja Engelhardt

Hi,
Don't spend your time to find the reason.
BI platform content is not supported directly in Safari on iPad or Chrome on Android, only through the Mobile BI apps on these platforms.
Please see PAM chapter "SAP BusinessObjects BI Platform 4.1 Mobile Clients supported with this release"
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/507d3365-009b-3010-04b0-e5abc8f00c91?QuickLink=index&overridelayout=true&59407987714033
Best regards,
Roman

Issue with viewing website in internet explorer

Hello. I created a website in dreamweaver using rollover images for the links. When I load the webpage in the firefox, google, or opera browsers it loads fine, however when I load it in internet explorer I get an "allow activex" message. When I tried to view it on my tablet in google it loaded fine, but when I tried to load it in my tablet using internet explorer it didn't show any links at all and than it crashed the browser. What can cause this and how can I fix it? is there a better way to create rollover images that I'm not aware of? I tried to use CSS code in the stylesheet to make rollover images, but couldn't figure out how to do that.
Thanks,
Mike Irvan

Any server you have access to would work fine, you just upload to a temporary folder, like TEST, then delete it after the problem is found.
However, if you're not online yet, and having issue with IE, it's very likely you just need to drop IE's security settings to allow it to display local file attachments correctly (yeah, don't ask, it's a Microsoft thing).
Go into IE and choose Tools > Internet Options > Security and drop the scrubber bar down a notch or two, restart and try again.
When the site is uploaded to an actual server, that error won't come up because all files are coming from the same remote source (Microsoft, it doesn't have to make sense®)
You can do a search online to get more info on customizing the settings manually, somehting like this page will come up if you search allow blocked local files: IE 10 is blocking javascript on local html files - Microsoft Community

Performance issue with view selection after migration from oracle to MaxDb

Hello,
After the migration from oracle to MaxDb we have serious performance issues with a lot of our tableview selections.
Does anybody know about this problem and how to solve it ??
Best regards !!!
Gert-Jan

Hello Gert-Jan,
most probably you need additional indexes to get better performance.
Using the command monitor you can identify the long running SQL statements and check the optimizer access strategy. Then you can decide which indexes might help.
If this is about an SAP system, you can find additional information about performance analysis in SAP notes 725489 and 819641.
SAP Hosting provides the so-called service 'MaxDB Migration Support' to help you in such cases. The service description can be found here:
http://www.saphosting.de/mediacenter/pdfs/solutionbriefs/MaxDB_de.pdf
http://www.saphosting.com/mediacenter/pdfs/solutionbriefs/maxDB-migration-support_en.pdf.
Best regards,
Melanie Handreck

Issue with the Document Viewer for Some Users

Hi, I have archivelink setup in our system. Users are able to view the documents using this link. But issue is that one user is unable to view the documents while others can view the documents. The roles for both users are same.
Searched the forums but found nothing. Acrobat Reader version is 9.

hi can you help me, im a desktop support engineer we got 2 users who have the exact same problem as in the call ive made here?
nothing being displayed in Document Viewer for 720 gui user via Webportal
any ideas, if they log onto other windows 7 machines still dont work

Issue with New Document in a document library with multiple content types

Hi,
I have a created a custom list definition based on a document library. I added 3 content types in this list, one is a document set (lets call it DOCSET), the two others are content types inheriting from Document (DOCA and DOCB).
I deployed the list definition with a site scoped feature and the list instance with a web scoped feature. After activating the two features, the list is created and the content types are present in the list.
When I click in the New Document button and choose either the DOCA or DOCB content type, a Word document opens and the DOCA content type is always associated to this Word document.
With SharePoint Manager 2013 I saw that the template.dotx document was not in the Forms/DOCA or Forms/DOCB folder.
So I decided to remove all the content types from the list definition and add them by code with the ListAdded event receiver. I used list.ContentTypes.Add to add the content types to the list.
With this method the templates are correctly copied from the template.dotx in the RootFolder/Forms folder of my list. These templates have the rights content type id, but the New Document button still does not work properly.
So I looked at the Content Types inside my library and saw that the DocumentTemplateUrl linked to the RootFolder/Forms/template.dotx and not the RootFolder/Forms/DOCA/template.dotx or RootFolder/Forms/DOCB/template.dotx.
I debugged my code to look closer and see that right after the list.ContentTypes.Add, the DocumentTemplateUrl is correclty set but when my EventReceiver finishes, the DocumentTemplateUrl get back to the RootFolder/Forms/template.dotx.
Have you any idea why this is not working ?
Regards

Hi,
Per my understanding, there is an issue about the DOCA and DOCB content types which inherits from Document Content Type in your custom list definition.
By default, if there is a custom content type inherits the OOTB Document Content Type, it will also inherits the template.dotx file from the OOTB Document Content Type.
The template URL of a custom content type which inherits the OOTB Document Content Type:
If you want to specify different templates for different content types, the code demo below would be helpful:
http://www.learningsharepoint.com/2010/07/14/programmatically-create-a-new-content-type-in-sharepoint-2010/
Thanks
Patrick Liang
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Issue with corrupted document, need Help !

Dear all,
In our company we use daily Indesign 7.5 (cs 5.5 package) and when we export the .ind document to .pdf the system crash.
Above this the original document (.ind) is corrupted and we're not able to open thedocument.
We loosed a lot of work and we're not able to restore de document.
When we try to open the corrupted document this message appear :
Can somebody help me?
Thx and have a nice day.

Thank you, yes, we at Markzware can try to help with your corrupt InDesign documents, for sure.
From as far as we can see when dealing with the odd corrupt InDesign file from time to time, is that it comes down to three main reasons why these InDesign documents have issues:
Font(s)
Image(s)
PowerOutage or Forced Stopped
Fonts can indeed be a corrupt font itself, but also corrupt, over-loaded or otherwise odd-balled font caches. Here is a video on how to clear font caches in InDesign and although for a Mac in this video, I think you'll get the idea on how to do that on a PC as well:
One highly corrupted image can ruin the show for your entire file. Check all images individually till you find the bad one and remove that. Also, more times then I can count, InDesign users drag-and-drop images from a web browser while visiting a web page, right into an InDesign layout. That is a big no-no. Not saying your are doing that, but just covering what can happen in the images category and a bad InDesign file.
As for the odd power outage, well that is something maybe Tesla could have helped us with, but until a time when we are not dependant on AC/DC currents, it will remain a sore point. Power in your cases is likely not the issue though.
Always report issues like these to Adobe though. They can also often help and if not right away, at least they may gather important details to help stop that type of corruption in the future.
If all else fails and as mentioned, we as Markzware can help try and fix your files - Bad InDesign or Quark File Recovery Service
Friendly Regards,
David
Markzware

Issue with viewer zooming when playing

I am having an issue that I don't quite know how to fix. When I drag a video clip into the timeline in FCP, when I play the clip it zooms in the viewer but when I stop the clip it goes back to the original view. No matter how many times I play it will zoom until the moment I hit stop. Any information that anyone could help me with I would greatly appreciate it. I am in the middle of an important project and encountered this issue. Thank you.

Hi, I used the preference manager but that didn't help. I did realize though that I needed to change the ratio. I was able to figure it out and correct the problem. Thank you so much.

Permissions issue with Word documents & Server?

My workgroup is running into an error with OS X Server on a Mavericks Mac mini & Word.
Word Documents stored in the shared folder accessible by the 5 workgroup computers keep saying they're read-only and can't be saved.
We check over and over, and the documents aren't opened on any other computers.
Any ideas why this is happening? We keep eating up more storage space because we need to duplicate and version all our documents.
I know, I know. Use Pages. Trust me, I do, but there are others in this office that still cling to Word because it's familiar.

Hi JC,
I've seen this issue before even with Tiger Server 10.4, it is a problem with Microsoft Word and Office, which uses a "safe" place on the servershare .TemporaryItems where it stores the file based on the user local ID which usually is 501 or 502 when a local administrator is present.
You can find more info and some solutions here:
https://discussions.apple.com/message/16250977#16250977
The issue is explained here and still very much alive:
http://support.apple.com/kb/TA23804?viewlocale=en_US
And the solution presented here:
http://word.mvps.org/mac/cantsavetoserver.html
This will take some work to change local user ids or just create 2,3,4,5 or 6 new local accounts and transfer their data if necessary that will change their UserID's as well.
Goodluck!
Jeffrey

Issues with viewing the form

Good Afternoon,
I have created a fillable form in PDF that contains Java Script. If the users have Adobe Reader they are able to fill out the form as inteneded on a PC and Mac. The issue appears to be on Mac you can open forms without Adobe Reader and this appears to cut off words in middle of the page.
1. Any ideas what might be casuing this in Preview and how to fix it?
2. Is there anyway to force it to open in Adobe Reader?
Below is an example of the issue. The radio buttons use to have information beside them and the sentence above has been cut off. (Note: The redaction to protect private information).
Thanks in advance for your help,
Christy
Message was edited by: resnickstark

I would add a field that is read only, visible, and has an optional value like "This form requires JavaScript and a PDF Viewer that can proess form fields.".
I then add a document level scripts:
// field name to unlock or lock
var aFieldsReadWrite = new Array ("Text1", "Text2", "Text3");
function setReadWrite(aFields) {
// make locked field read write
for(i = 0; i < aFields.length; i++) {
this.getField(aFields[i]).readonly = false;
return true;
function setReadOnly(aFields) {
// lock unlocked fields
for(i = 0; i < aFields.length; i++) {
this.getField(aFields[i]).readonly = true;
return true;
function Init()
// check for known viewers and versions
if(app.formsVersion == "undefined" || app.viewerType == "undefined" || app.viewVersion == "undefinded") {
app.alert("This form requires a PDF viewer that appears to be Reader or Acrobat", 0, 0);
} else {
this.getField("JavaScriptWarning").display = display.hidden;
setReadWrite(aFieldsReadWrite);
return true;
Init();
And a will save script::
this.getField("JavaScriptWarning").display = display.visible;
setReadOnly(aFieldsReadWrite);

Issue with new documents size ?

I open a new document at a resolution of 300 and the file size and view of the document on screen at 100% looks like a 75 resolution document . I think there is a bug or error in the program .How might this be fixed ?

Also, here:
i tried one with a 75 res and one with a 300 res and the doc file and doc size is identical at 100% on screen .
you are confusing two different kinds of resolution. If you set the size in pixels, that is an absolute size no matter what ppi resolution you choose. 75 or 300 ppi makes no difference at all until it's time to print. In either case your document is going to be 315 pixels high by 850 pixels wide. The same number of overall pixels either way. The ppi just tells the printer how much to squoosh them together.
If, on the other hand, you set a size in inches/cms, then choosing a different ppi at the start will radically change the pixel dimensions of the file. So a file which is 5" x 10" at 100 ppi will be 500 pixels by 1000 pixels, while a 5 x 10 set up at 300 ppi will be 1500 pixels by 3000.

Issues with viewing documents

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