Issues with viewing the form

Question

Good Afternoon,
  I have created a fillable form in PDF that contains Java Script. If the users have Adobe Reader they are able to fill out the form as inteneded on a PC and Mac. The issue appears to be on Mac you can open forms without Adobe Reader and this appears to cut off words in middle of the page.
1. Any ideas what might be casuing this in Preview and how to fix it?
2. Is there anyway to force it to open in Adobe Reader?
Below is an example of the issue. The radio buttons use to have information beside them and the sentence above has been cut off. (Note: The redaction to protect private information).
Thanks in advance for your help,
Christy
Message was edited by: resnickstark

Answer 1

I would add a field that is read only, visible, and has an optional value like "This form requires JavaScript and a PDF Viewer that can proess form fields.".
I then add a document level scripts:
// field name to unlock or lock
var aFieldsReadWrite = new Array ("Text1", "Text2", "Text3");
function setReadWrite(aFields) {
// make locked field read write
for(i = 0; i < aFields.length; i++) {
this.getField(aFields[i]).readonly = false;
return true;
function setReadOnly(aFields) {
// lock unlocked fields
for(i = 0; i < aFields.length; i++) {
this.getField(aFields[i]).readonly = true;
return true;
function Init()
// check for known viewers and versions
if(app.formsVersion == "undefined" || app.viewerType == "undefined" || app.viewVersion == "undefinded") {
app.alert("This form requires a PDF viewer that appears to be Reader or Acrobat", 0, 0);
} else {
this.getField("JavaScriptWarning").display = display.hidden;
setReadWrite(aFieldsReadWrite);
return true;
Init();
And a will save script::
this.getField("JavaScriptWarning").display = display.visible;
setReadOnly(aFieldsReadWrite);