Issues With Word Print Dialogue in Leopard
I have run accross an issue with the MS Word 2008 print dialogue. The window is discolored and its contents located in strange locations. This would appear to be an issue with the OS's rendering of the Print window, as it looks like what might happen to a badly written program for system such as Tiger that use the old aqua appearance. Any suggestions regarding this issue would be appreciated.
I don't have Word 2008, but is that the only App that does it?
Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive & clear caches.)
Any change on reboot?
Similar Messages
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I downloaded CS6 and am having issues with my print driver. It is not compatible with the HP 2600n and have tried to download drivers given to me by adobe ( (Jupiter 3) but it is not working. after a few days. Its a temporary fix and is still looking for the HP driver when i boot up. It also will not save in any print or postscript format. Does anyone know how to fix?
Currently use a Mac with the latest Mavericks 10.9.4Oh boy! Acting kind of weird seems to be an understatement, aquaequus!
What type of troubleshooting were we able to do with you? I want to make sure that we can get some sort of resolution for this problem.
It is quite possible the battery door may get your phone in working order again. I'm not sure if the store has it in stock, but it is available in our warehouse for $14.99 which can be ordered via customer service.
Tamara H.
Follow us on Twitter @VZWSupport -
Open port issues with Direct Print functionality
Hi, I have been fighting with HP call support about the Photosmart 7525 printer.
Originally I setup and had performed all the functions to enable both web support and WIFI.
Within an hour the printer would not respond to wireless communication, though it had its wireless indecator showing it was connected.
I was told by HP support that the issue will be resolved in March, as there will be a firmware update to fix the issue.
Now that I had the printer install the new firmware I still get the issue.
Though I found through some sniffing, that there are a number of ports enabled and open that are over and beyond print requirements.
Funny thing I can send my printer into instant lockup with all lights flashing with a simple UDP ping sniff. I would think I can do this with other new HP printers using Eprint functions. I will find HP web based printers that are open for public printing and test my theory that HP Eprinters are open to hacking and denyal of service attempts. My Hp print app on andriod list three in my area, and one is at my local Walmart. This would be cool to find this, as I am usually not the first to point such matters out.
I assume some are for Apple devices to print.
Here is my sniffing report:
Starting Nmap 6.40 ( http://nmap.org ) at 2014-03-21 07:57 Central Daylight TimeNSE: Loaded 110 scripts for scanning.NSE: Script Pre-scanning.Initiating ARP Ping Scan at 07:57Scanning 192.168.223.1 [1 port]Completed ARP Ping Scan at 07:57, 0.23s elapsed (1 total hosts)Initiating Parallel DNS resolution of 1 host. at 07:57Completed Parallel DNS resolution of 1 host. at 07:58, 16.50s elapsedInitiating SYN Stealth Scan at 07:58Scanning 192.168.223.1 [1000 ports]Discovered open port 445/tcp on 192.168.223.1Discovered open port 139/tcp on 192.168.223.1Discovered open port 80/tcp on 192.168.223.1Discovered open port 443/tcp on 192.168.223.1Discovered open port 8080/tcp on 192.168.223.1Discovered open port 9220/tcp on 192.168.223.1Discovered open port 6839/tcp on 192.168.223.1Discovered open port 631/tcp on 192.168.223.1Discovered open port 7435/tcp on 192.168.223.1Discovered open port 8089/tcp on 192.168.223.1Discovered open port 9100/tcp on 192.168.223.1Completed SYN Stealth Scan at 07:58, 1.71s elapsed (1000 total ports)Initiating UDP Scan at 07:58Scanning 192.168.223.1 [1000 ports]Discovered open port 5353/udp on 192.168.223.1Completed UDP Scan at 07:58, 1.82s elapsed (1000 total ports)Initiating Service scan at 07:58Scanning 20 services on 192.168.223.1Discovered open port 161/udp on 192.168.223.1Discovered open|filtered port 161/udp on 192.168.223.1 is actually open
Starting Nmap 6.40 ( http://nmap.org ) at 2014-03-21 07:51 Central Daylight TimeNmap scan report for 192.168.223.1Host is up (0.0025s latency).Not shown: 93 closed portsPORT STATE SERVICE VERSION80/tcp open http HP Photosmart 7520 series printer http config (Serial TH3AS711XZ05YZ)139/tcp open tcpwrapped443/tcp open ssl/http HP Photosmart 7520 series printer http config (Serial TH3AS711XZ05YZ)445/tcp open netbios-ssn631/tcp open http HP Photosmart 7520 series printer http config (Serial TH3AS711XZ05YZ)8080/tcp open http HP Photosmart 7520 series printer http config (Serial TH3AS711XZ05YZ)9100/tcp open jetdirect?MAC Address: A03:C1:BD:C8:34 (Unknown)Device type: printer|general purposeRunning: HP embedded, Wind River VxWorksOS CPE: cpe:/h:hp:laserjet_cm1415fnw cpe:/h:hp:laserjet_cp1525nw cpe:/h:hp:laserjet_1536dnf cpe:/o:windriver:vxworksOS details: HP LaserJet CM1415fnw, CP1525nw, or 1536dnf printer, VxWorksNetwork Distance: 1 hopService Info: Device: printer; CPE: cpe:/h:hphotosmart_7520OS and Service detection performed. Please report any incorrect results at http://nmap.org/submit/ .Nmap done: 1 IP address (1 host up) scanned in 34.11 secondsOK now I am able to run a full scan on TCP ports without causing a lock up of the printer.
I found that having the printer connect to a router that has been setup to use channel 5, 6 or 7 will cause port scanning issues with the printer.
It is obvious that there are 18 ports that are seen as open, whether they are used or not. Two of which are active but have no service connected to them. Some are just dead like port 25, but over half are active enough to recieve data and lock network connectivity within the printer.
As the firmware states some other laser jets may be affected depending on how the configuration can be set.
I moved my routers channel to channel 1 as it is the only other option I have in a highly congested location. It is not as good as channel 6, but the printer seems to have channel 6 locked in for direct printing.
Here is the latest full scan with UDP enabled, it is the furthest and most complete scan I am able to complete, with UDP ports enabled. The TCP port scan has a bit more and I have placed a simple list below the information given here:
Starting Nmap 6.40 ( http://nmap.org ) at 2014-03-21 13:27 Central Daylight Time
NSE: Loaded 110 scripts for scanning.
NSE: Script Pre-scanning.
Initiating ARP Ping Scan at 13:27
Scanning 192.168.1.211 [1 port]
Completed ARP Ping Scan at 13:27, 0.44s elapsed (1 total hosts)
Initiating Parallel DNS resolution of 1 host. at 13:27
Completed Parallel DNS resolution of 1 host. at 13:27, 0.03s elapsed
Initiating SYN Stealth Scan at 13:27
Scanning 192.168.1.211 [1000 ports]
Discovered open port 443/tcp on 192.168.1.211
Discovered open port 80/tcp on 192.168.1.211
Discovered open port 139/tcp on 192.168.1.211
Discovered open port 8080/tcp on 192.168.1.211
Discovered open port 445/tcp on 192.168.1.211
Discovered open port 631/tcp on 192.168.1.211
Discovered open port 9100/tcp on 192.168.1.211
Discovered open port 7435/tcp on 192.168.1.211
Discovered open port 9220/tcp on 192.168.1.211
Discovered open port 6839/tcp on 192.168.1.211
Completed SYN Stealth Scan at 13:27, 5.25s elapsed (1000 total ports)
Initiating UDP Scan at 13:27
Scanning 192.168.1.211 [1000 ports]
Discovered open port 137/udp on 192.168.1.211
Completed UDP Scan at 13:27, 4.46s elapsed (1000 total ports)
Initiating Service scan at 13:27
Scanning 16 services on 192.168.1.211
Discovered open port 161/udp on 192.168.1.211
Discovered open|filtered port 161/udp on 192.168.1.211 is actually open
Completed Service scan at 13:29, 82.51s elapsed (17 services on 1 host)
Initiating OS detection (try #1) against 192.168.1.211
NSE: Script scanning 192.168.1.211.
Initiating NSE at 13:29
Completed NSE at 13:30, 82.29s elapsed
Nmap scan report for 192.168.1.211
Host is up (0.023s latency).
Not shown: 1983 closed ports
PORT STATE SERVICE VERSION
80/tcp open http HP Photosmart 7520 series printer http config (Serial TH3AS711XZ05YZ)
|_http-favicon: Unknown favicon MD5: 76C6E492CB8CC73A2A50D62176F205C9
| http-methods: GET POST PUT DELETE
| Potentially risky methods: PUT DELETE
|_See http://nmap.org/nsedoc/scripts/http-methods.html
|_http-title: Site doesn't have a title (text/html).
139/tcp open tcpwrapped
443/tcp open ssl/http HP Photosmart 7520 series printer http config (Serial TH3AS711XZ05YZ)
|_http-favicon: Unknown favicon MD5: 76C6E492CB8CC73A2A50D62176F205C9
| http-methods: GET POST PUT DELETE
| Potentially risky methods: PUT DELETE
|_See http://nmap.org/nsedoc/scripts/http-methods.html
|_http-title: Site doesn't have a title (text/html).
| ssl-cert: Subject: commonName=HPPS7525/organizationName=HP/stateOrProvinceName=Washington/countryName=US
| Issuer: commonName=HPPS7525/organizationName=HP/stateOrProvinceName=Washington/countryName=US
| Public Key type: rsa
| Public Key bits: 1024
| Not valid before: 2014-02-25T10:12:24+00:00
| Not valid after: 2034-02-20T10:12:24+00:00
| MD5: 9144 ca3b 557e 09cc aba0 8387 2732 2375
|_SHA-1: a6b2 95c0 b72a 7201 578c 32de 662a e6fe b082 48ca
|_ssl-date: 2014-03-21T13:30:09+00:00; -4h59m12s from local time.
445/tcp open netbios-ssn
631/tcp open http HP Photosmart 7520 series printer http config (Serial TH3AS711XZ05YZ)
| http-methods: GET POST PUT DELETE
| Potentially risky methods: PUT DELETE
|_See http://nmap.org/nsedoc/scripts/http-methods.html
6839/tcp open tcpwrapped
7435/tcp open tcpwrapped
8080/tcp open http HP Photosmart 7520 series printer http config (Serial TH3AS711XZ05YZ)
|_http-favicon: Unknown favicon MD5: 76C6E492CB8CC73A2A50D62176F205C9
| http-methods: GET POST PUT DELETE
| Potentially risky methods: PUT DELETE
|_See http://nmap.org/nsedoc/scripts/http-methods.html
|_http-title: Site doesn't have a title (text/html).
9100/tcp open jetdirect?
9220/tcp open hp-gsg HP Generic Scan Gateway 1.0
137/udp open netbios-ns Samba nmbd (workgroup: HPPS7525)
138/udp open|filtered netbios-dgm
161/udp open snmp SNMPv1 server (public)
| snmp-hh3c-logins:
|_ baseoid: 1.3.6.1.4.1.25506.2.12.1.1.1
| snmp-interfaces:
| Wifi0
| IP address: 192.168.1.211 Netmask: 255.255.255.0
| MAC address: a0:d3:c1:bd:c8:32 (Unknown)
| Type: ethernetCsmacd Speed: 10 Mbps
| Status: up
|_ Traffic stats: 6.16 Mb sent, 3.43 Mb received
| snmp-netstat:
| TCP 0.0.0.0:7435 0.0.0.0:0
| TCP 192.168.1.211:56076 15.201.145.52:5222
| UDP 0.0.0.0:3702 *:*
| UDP 127.0.0.1:666 *:*
|_ UDP 192.168.223.1:67 *:*
| snmp-sysdescr: HP ETHERNET MULTI-ENVIRONMENT
|_ System uptime: 0 days, 3:34:23.28 (1286328 timeticks)
| snmp-win32-shares:
|_ baseoid: 1.3.6.1.4.1.77.1.2.27
1022/udp open|filtered exp2
1023/udp open|filtered unknown
3702/udp open|filtered ws-discovery
5355/udp open|filtered llmnr
MAC Address: A03:C1:BD:C8:32 (Unknown)
Device type: general purpose
Running: Wind River VxWorks
OS CPE: cpe:/o:windriver:vxworks
OS details: VxWorks
Uptime guess: 0.150 days (since Fri Mar 21 09:55:04 2014)
Network Distance: 1 hop
TCP Sequence Prediction: Difficulty=255 (Good luck!)
IP ID Sequence Generation: Busy server or unknown class
Service Info: Hosts: HPA0D3C1BDC832, HPPS7525; Device: printer; CPE: cpe:/h:hphotosmart_7520
Host script results:
| nbstat:
| NetBIOS name: HPA0D3C1BDC832, NetBIOS user: <unknown>, NetBIOS MAC: <unknown>
| Names
| HPA0D3C1BDC832<00> Flags: <unique><active><permanent>
| MSHOME<00> Flags: <group><active><permanent>
| HPA0D3C1BDC832<20> Flags: <unique><active><permanent>
| HPPS7525<00> Flags: <unique><active><permanent>
|_ HPPS7525<20> Flags: <unique><active><permanent>
| smb-security-mode:
| Account that was used for smb scripts: guest
| User-level authentication
| SMB Security: Challenge/response passwords supported
|_ Message signing disabled (dangerous, but default)
TRACEROUTE
HOP RTT ADDRESS
1 23.26 ms 192.168.1.211
NSE: Script Post-scanning.
Read data files from: F:\Progs\Nmap
OS and Service detection performed. Please report any incorrect results at http://nmap.org/submit/ .
Nmap done: 1 IP address (1 host up) scanned in 180.90 seconds
Raw packets sent: 2030 (74.829KB) | Rcvd: 2921 (149.377KB)
+++++++++++++++++++++++++++++++++++++++++++++++++++++===
Full TCP port scan without UDP scanning of all ports, showing up as open... * designates open and active.
192.168.223.1Discovered open port 25/tcp on
*192.168.223.1Discovered open port 80/tcp on
*192.168.223.1Discovered open port 110/tcp on
*192.168.223.1Discovered open port 119/tcp on
*192.168.223.1Discovered open port 139/tcp on
192.168.223.1Discovered open port 143/tcp on
*192.168.223.1Discovered open port 443/tcp on
*192.168.223.1Discovered open port 445/tcp on
192.168.223.1Discovered open port 465/tcp on
192.168.223.1Discovered open port 563/tcp on
192.168.223.1Discovered open port 587/tcp on
*192.168.223.1Discovered open port 631/tcp on
192.168.223.1Discovered open port 993/tcp on
192.168.223.1Discovered open port 995/tcp on
*192.168.223.1Discovered open port 7435/tcp on
*192.168.223.1Discovered open port 6839/tcp on
*192.168.223.1Discovered open port 8080/tcp on
192.168.223.1Discovered open port 8089/tcp on
*192.168.223.1Discovered open port 9100/tcp on
*192.168.223.1Discovered open port 9220/tcp on -
Hi Team,
We are facing issue with Word 2010.
User has created a document in Word 2007 and they inserted a symbol °C in Times New Roman and Areal.
Please find below the text which has issue.
干燥温度:60℃
温度:95℃,
In the document, instead of ℃ it is showing blocks, when we open it in MS Word 2010. (Eg: 60℃, 95℃).
We have tried the following.
1. If we select the square and click on any other font, it will change to °C with formatted font Cambria Math. We can have it by selecting any font.
2. I have tried to copy the line and paste it to excel/WordPad/notepad
• Excel(2010) : It is displayed properly(°C) but the font was Times New Roman and Arial as the word document has Times New Roman and Arial respectively.
• Notepad: It is displayed properly(°C) but the font was Lucida Console
• WordPad: The symbol is not displayed correctly (Squares and vertical lines). It is having the same issue as we have with word document.
3. I just selected the whole text and had Ctrl+space , then all the corrupted characters turned to original one (°C with formatted font Cambria Math) : we can use this as a work around.
4. I have created a word document and I typed °C in that document with fonts Times New Roman ,Arial, SimSun and STKaiti and saved the document. When I opened the document I was able to see °C properly.
Kindly help.
Regards,
SoorajHi Sooraj:
For checking the encoding of your documents, please follow below steps:
Rename your documents from xxxx.docx to xxxx.zip
The zip folder will contains basically folders: rels, docProps, word and one [Content_Types].xml
Browse to word, open document.xml file,
<?xml version="1.0" encoding="UTF-8" standalone="true"?>,
the first line will suggest the encoding type of the document.
Except checking the encoding difference, could you please do one more thing that is copying the font like
“Times New Roman” from a computer which display the symbol correctly to the computer which has issue, and please let me know the results, thank you. -
A lot of times I would have to reset Safari while I do this and then it might work afterwards, I just find it annoying and time consuming, sometimes I might have to reboot my machine as well. Not sure whether it's an OS issue or an issue with Word that the system doesn't like word too much. I get the spinning ball and I have to do a hard force quit using my keyboard in order to stop the browser when it stops responding, then go ahead and reset safari like I stated previously.
I have tried Opera, which is somewhat better but it crashes if I have to look for the file within the system like with Safari, it will by default look on the desktop, if I try to change it to documents for example that's when it can go crazy, with Opera it will by default open in documents but say if I wanted to change it to desktop to look for the file, it can go loopy. Looks like it either the browser or OS doesn't like changing different folders to upload files.
How's Firefox on a Mac? is it better than on Windows? -
Printing issues with Word and embedded excel
we are using word 2003 with embedded excel blocks. The issue is we have a 9040n printer in one office where the document is created, but when we come to another office and try printing the word document on a 9050 printer, the document looks different. I've tryed using current pcl 6 drivers on both printers with no luck, and now if have ther 9040 PCL 6 driver on both printers with the same issues happening? Any Ideas, please help!!
BradI came across your question and wondered if you could help me. I just bought a macpro with leopard and am having a heck of a time getting it to work with my design jet 800ps which is connected by usb cable. I installed the driver for the printer from the leopard cd but to no avail. The printer shows up in the printer list but when I send a file nothing happens. I have been on the phone with HP but nothing seems to make a difference.
Thanks much -
Snow Leopard issues with Word for Mac 2004?
Are there any compatibility issues? Since I installed the Leopard, I've had to uninstall and reinstall Word Office for Mac twice.
Did you resolve the duplicate fonts using Font Book? See +Troubleshooting Office for Mac with Snow Leopard+
http://blog.entourage.mvps.org/2009/09/hottopics_using_office_for_mac_with_snowleopard.html>
Some users found that removing the Remove the FontCacheTool file helped:
/Applications/Microsoft Office 2004/Office/Support Files/FontCacheTool -
RH 11 CSS Mapping Styles issue with Word 2013
Hello members,
Any help will be much appreciated.
Platform: Win 7, RH 11, Word 2013 however, using an existing Word Template that was created in Word 2007.
HISTORY:
Six months ago, an upgrade of RH8 to RH11 took place (smooth, no issues reported). Please note, I have no "easy" way to verify if there was a problem in RH8 (all projects are upgraded, and old builds are backed up on IT server).
There are existing Styles created in RH and in the Word Template (e.g., Heading 1, Heading 2, Heading 3, Normal, normal_bold, etc.). These existing Styles have no mapping issues hence, RH CSS recognizes their corresponding Word Styles.
ISSUE:
RH11 CSS does not recognize New RH Styles and Word Styles.
NOTE: Styles are the same type. “For example, character to character, paragraph to paragraph, table to table, and multi-level list to multi-level list” (http://help.adobe.com/en_US/robohelp/robohtml/WS5b3ccc516d4fbf351e63e3d11aff59c2a0-7ee4.ht ml#WS21E2B5E4-C4AC-47b2-9D4B-D548EA9E3C04).
Things Tried:
Converted (SaveAs) my template .dot (Word 2007) to ".dotm" (Word 2013) = No change in issue mentioned above.
What do I see when I create new Styles in RH CSS and Word Template: I am able to map Table and Multi Level List.
Purpose: Working on a documentation standard project. Creating New Styles ‘based on’ existing styles. For example:
RH CSS
ListBullet
Style: Paragraph
Formatting: Font =10pt
Indents: Left = 36pt
Spacing: Before = 0px
Paragraph: Alignment = Left
Indentation: Left = 18pt, Right = 0pt, Special = Hanging (By 18pt)
Spacing: Before = 6pt, After = 0pt, Line Spacing = Single
Advanced:
Word Template (.dot)
ListBullet
Style: Paragraph
Style Properties: Name = ListBullet, Style type = Paragraph, Style based on = Normal, Style for following paragraph = ListBullet
Formatting: Font = Arial Font style = Regular, Size = 9pt, Font color = Automatic (black), Underline style = none
Paragraph/Indents & Spacing: Alignment = Left, Outline level = Body Text
Indentation: Left = 0.25", Right = 0", Special = Hanging (By: 0.25")
Spacing: Before = 0pt, After = 6pt, Line Spacing = Single, Selected (Don't add space between paragraphs of the same style)
Paragraph/Line & Page Breaks: Pagination = Window/Orphan control, Tight wrap = None
Bullet Format: Font = Symbol, Font style = Regular, Size = 9, Font color = no color
Problem I am having is as follows:
RH Wizard section - Print Document Appearance
Project’s CSS Styles (Used Only or All)
ListBullet
Microsoft Word Styles (all)
Unassigned – Use style in project) drop-down list
The Style “ListBullet” does NOT show in the list
NOTE: This anomaly I just reported happens for ANY new ‘Paragraph Style’ I create. If I create a List/MultiList, and the names of the Style are the same in RH and Word, RH Wizard automatically maps them. However, reading on multiple forums, authors have reported problems with Indentations (i.e., Word over extends the indentations); I have see this as well.
PS - Happy Holidays to you and your families. My Best, ~PM
PSS - Hi Peter ... I reviewed your site and this site, and Googled as well before posting.Thank you Peter and Amebr for your assistance. I ended up using RH Multilevel List Style, configured, and created an identical List Style in Word. I created a Single and a Multilevel (e.g., Level = bullet, Level 2 = squares); their challenge is matching RH indents with Word Indents... It's sort of a bear since RH does not have the Format Paragraph option (ref. drop-down) like Word Lists - Numbering functionality.
After generating my print document mu Bullet style reads "Normal (Web)"; even though the RH CSS Wizard recognized Word List Style I created (Ref. Font: Symbol, Font color: Black, Indent: Left: 0.15", Hanging: 0.25", Outline numbered + Level: 1 +, Numbering Style: Bullet + Aligned at: 0.15" + Indent at: 0.4", Priority: 100, Based on: No List.
Question: Would anyone out there know why is when I highlight my bullet list to verify the correct Style (with the Styles pane open) and I see the "Normal (Web)" [its Style type = Paragraph and Style based on = Normal) is selected? If it came through (from Rh) as a true Multilevel List Style, I should not see anything.
Happy Holidays!
~PM -
Problem with inconsistent print dialogue box/Aperture and Elements?
I just purchased an Epson r1900. In Aperture everything is great! I can pull up icc profiles and the new print dialogue box features all the epson papers (glossy, Matte, Art, CD) in menus with submenus. But in Photoshop Elements 6, I get an old dialogue box which only shows the old Epson papers-Photo. Photo glossy, matte. There is no way, for instance, to choose Velvet art-and that is what I am using. It is driving me nuts. I have thrown out preferences, updated drivers, updated applications, fixed permissions...you name it. same thing in Apple Pages. Why am I not seeing the same dialogue box? Is this not OS controlled? The R1900 is always chosen. ( I do have an older printer as well, but definitely not selected.
any guidance appreciated!
thanks
NancieI have the same problem since I installed Snow Leopard. I have upgraded to the newest canon driver for my Canon Pixma IP5200 printer. Calibrating seems to no longer have a reliable impact on my prints. Also Aperture under SL will not save my preset information for media type, paper source or print quality in the print settings.
I am assuming this is a bug related to SL and hopefully will be addressed soon... It is very frustrating as I have waisted a lot of time ink and photo paper in the days since I have moved up to SL
When will we see a fix? -
New HH3 - Issues with Kodak Printer and iPhone 3GS
Hello,
Here is the background:
Previously had a D-Link DSL-G624M router and everything connected wirelessly. This included 2 laptops, Kodak ESP 5250 Printer and iPhone 3GS. Router broadcasting on channel 6 (locked).
Since upgrading to Infinity replaced the D-Link with a HH3. Laptops connect fine but have issues with other wireless devices.
iPhone: Seems to lose internet (not necessarily wireless connection though) intermittently. The phone remains connected to the HH3 and can be seen in the DHCP table and Home Network screens. The iPhone also reports that it is connected to the HH3. However, when attempting to access the internet using either Safari or apps it doesn't work. This can be fixed by forgetting the network and re-joining or turning Airplane Mode on and then off.
Kodak ESP5250 Printer: This connects fine to the HH3 and remains in the DHCP table and Home Network with the correct IP Address. Laptop A is able to connect and print successfully. However, after putting the laptop into sleep mode and re-waking it it is unable to Print. The Printer is still connected to the HH3 and laptop claims it is 'Ready' but unable to print. The only way i have found to fix this is to re-install the entire Printer software!! However, Laptop B does not have this problem and can be put into Sleep mode, Hibernate or restart and the printer remain connected. I do not think it is a firewall issue as able to connect until re-waking from sleep.
You're probably thinking the same as me that this sounds like hardware issues and not the HH3. Maybe coincidence that it started happening after changing to HH3. Maybe something wrong with the iPhone or Laptop A and/or Printer?!? Tried setting a manual channel on the HH3 as suggested by other posts but this had no effect. (Used inSSIDer to determine best channel). Also increased the IP Address lease time from 1 Day to 21 Days - but again no difference.
Current situation: Connected the D-Link router to the HH3 using Ethernet cable. Disabled DHCP and DNS on the D-Link router and kept SSID different. Now connected all devices to the D-Link router and nothing to the HH3 and everything is working as it did previously. The iPhone remains stable and the Kodak printer remains connected to both Laptops after re-waking from Sleep Mode.
I haven't yet contacted BT but i'm leaning towards it being a dodgy HH3. Anyone have any suggestions??
Thanks,
Martyn...For starters, there's nothing wrong with your Iphone or Kodak prn. The issue is the HH3
I had a very similar issue connecting iMac, iPad, Macbook Pro, iPhone, Thinkpad and Canon prn via wireless to the HH3... Lots of disconnections, devices that couldn't log in, very low wireless speeds, printer not recognized, etc,etc
I went mad, pretty much did the same things as you did: inSSIDer, changing channels, re-installing whole softw drv !, reorientating HH3 position, manually assigning IPs and channels... nothing would seem to work!
Then I connected a Netgear router to HH3 via ethernet cable -like you did- and suddenly everything seemed to go back to normal. Here's what I found out after much head knocking:
1) The issue is the HH3, not that it's faulty but simply put it can't deal with lots of wireless traffic. The minute you connect several devices it gets clogged up
2) HH3 seem not to recognize WiFI printers that have a 'static' IP (not sure why)... this was a nightmare
3) if you have many devices connected, HH3 doesn't seem to 'like' Apple devices or wifi Airport powered (not sure why). After sleep mode these device can't pick up IP over the air, and you need to manually renew DHCP leases. There are several reports about this in Apple forums.
So here's what I did:
1) I ditched the HH3
2) I connected the Openreach router to a dual-band Netgear wndr3400 **cable** router (PPPoE connection)
3) I re-installed the prn drv in USB mode and then added wifi printer in wifi mode while usb connected
4) I created two-split WIFI networks; one in the channel 6/2.4Ghz frequency and another in the channels 44-48/5Ghz freq to which I assigned most devices (It seems BT Infinity wifi works best in 5Ghz channels)
Results: all devices recognised & connected via WiFI, no disconnections, steady WIFI speed almost as fast as ethernet cable, wifi prn prints fine from all devices... No more WIFI connnectivity issues.
I hope this helps, good luck
(note: my current issue is that my profile dropped from 34/8 to 21/2 during testing phase) -
Hi All,
We are printing our month end AR statements using Xerox DP100 printers. We are using a SAP Script as the layout form. Everything works perfectly alright when a direct print is issued to the printer. But the scenario here is the statements are sent to a 3rd party software so that the statements can be saved in their repository and made available to be viewed and printed whenever necessary. Now the issue is when this 3rd Party Software(TPS) reads the SAP generated PCL from its report store on the unix host and generates a PDF File that it presents to the web client user for (re)printing via his/her PC it appears that the TPS or Websphere or Adobe is performing a font substituion - replacing the Univers font(used in R/3) which is not loaded on the unix host with a different font(with different sizing and/or behavior).
As a result the horizontal and vertical positioning generated by SAP(which is correct for the Univers font) is 'wrong' for the substituted font. The fixed size fields print OK but gradually move to the right. The varying size amount columns do not align correctly and fall off the right side of the page.
Can anyone give me pointers on what can be done to arrest this error.
Does the font need to be loaded on the unix host or the font used in the form be changed?
Regards,
KarthikKarthik,
Sap script behaves differently for different printers. You will have to change margins when you change your printer/software accordingly. -
Hello,
I have Mac OS X 10.6.8 on a Mac Book Pro; I also have an HP LaserJet 1022 printer.
I made the mistake of downloading a driver from: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=uk &prodNameId=439431&prodTypeId=18972&prodSeriesId=439424&swLang=8&taskId=135&swEn vOID=219
...but the printer only prints odd pages (very frustrating). I then downloaded HPPrinter Drivers 2.8.dmg from
http://support.apple.com/kb/DL907
...and ran the install script. Document then printed fine yesterday, but today it's back to printing only odd pages. When I go to System Preferences > Print & Fax, it tells me that the printer is bound to the HP LaserJet 1022, 1.3.0.261 driver (which I assume is the one causing the problem) - but I can't find the new driver, downloaded from the Apple support page, to bind the printer to.
Please can someone tell me how to remove the faulty driver, install and *locate* the correct one, and then bind it to the printer? I'm not a tech guru, but I'm willing to learn - please try not to assume too much knowledge on my part!
I expect this question, or similar, may have been asked before as I know the HP-authored driver is recognised as causing this problem, but I haven't found the discussion thread; please accept my apologies for anyone who ends up repeating their advice - it will still be gratefully received!
Many thanks,
Dave"...it tells me that the printer is bound to the HP LaserJet 1022, 1.3.0.261 driver..."
That is the latest driver for your printer. What program are you printing with that gives you only the odd pages? Does it happen in all programs? Have you checked the settings in the print dialogue? -
Hello
we have an issue with printing from redirected printer
on the local machine Windows 8.1 i have a printer installed and when i try to print from a remote pc to my installed printer on my local pc the paper type is replaced.
on the local printer it was set to letter but on the remote the redirected printer is set to legal.
i try to switch it to letter but it was not kept it switch back to legal.
any adviced will be good ?
ThanksHi,
What's the operating system of remote PC we log onto? Here, I am not sure that this can help but we can give a try by disabling the following policy setting:
Computer Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Printer Redirection\Use Remote Desktop Easy Print printer driver first
Regarding this point, the following KB article can be referred to for more information.
The client printer may print the documents by using an incorrect paper size if the "Use Remote Desktop Easy Print printer driver first" policy is enabled
https://support.microsoft.com/en-us/kb/980056
Best regards,
Frank Shen
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected] -
Permissions issue with Entourage after upgrading to Leopard
I upgraded my system to Leopard and in doing so, did a "clean" install. I copied my backup Database file to the Identity folder and now i get "you do not have sufficient permissions to view contents of this folder" when trying to launch. If i let Entourage create a new database file, it works fine....
Maciej Samsel wrote:
GIMP 2.2 crashes on start and the details explain some versioning problem of X11 native libraries. It might be issue on GIMP side that expects differen binaries to be installed (and perhaps removed by Apple due to compatibility issue). I just wanted to point this to be expected.
GIMP 2.4 for Mac OS X is not official release yet. It is only realease candidate and it should come soon hopefully with X11 issue being resolved in Leopard.
I believe that there are some known issues with X11 and BSD "under the hood" with Leopard. Fink is also broken and my old Darwin X11 attempts to run but nothing happens. -
What is the problem with the printer dialogue?
I am running OS X 10.4.11 on a G5 Powermac w 1.5 GB RAM, and Photoshop CS3. For as long as I can remember, printing anything from Photoshop has produced the dialogue box: "The image is larger than the paper's printable area and some clipping could occur.", and I have to click out of it to proceed with the printing. It doesn't matter whether what I'm printing is, in fact, brushing the edge of the paper, or is, rather, a picture of an airmail stamp dead center, reduced to half-size. I get that dialogue every time. Is there any way to get rid of it? I can tell you that it has ABSOLUTELY NOTHING to do with the actual size of the image I am printing; it just adds one more step to the process.
The message is indeed generated by the printer driver.
Printers have default margins they have to observe. If the image exceeds their boundaries, you WILL get that message. Period. End of story.
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