Istore error

Hi
In oracle 11i , when i click the istore_adminstrator->Hierarchy, it shows internal server error... please give me the possible solutions to fix it
Regards

Hi
When i check the error_log file
[error] OPM: EW: Fail to start process with mod=JServ and grp=XmlSvcsGrp, it's possible that your configuration file is not correct.
How to clear the error... Please give me the solutions
Regards

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    ## Detail 0 ##
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         at oracle.apps.fnd.functionSecurity.Resp.getResp(Resp.java:581)
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         at oracle.apps.fnd.functionSecurity.FunctionSecurity.getUserResps(FunctionSecurity.java:595)
         at oracle.apps.fnd.functionSecurity.FunctionSecurity.getUserResps(FunctionSecurity.java:559)
         at oracle.apps.fnd.framework.navigate.webui.OANavigateUtil.getSSWAResponsibilities(OANavigateUtil.java:624)
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         at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:430)
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         at oracle.apps.jtf.cache.CacheManager.get(CacheManager.java:4617)
         at oracle.apps.fnd.cache.AppsCache.get(AppsCache.java:216)
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         at oracle.apps.jtf.base.resources.FrameworkException.convertException(FrameworkException.java:607)
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         at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:66)
         at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:88)
         at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:202)
         at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:218)
         at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:249)
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    Regards
    Kk
    chaged the Db version to the correct one
    Edited by: Kk on Jul 5, 2012 12:26 AM
    Edited by: Kk on Jul 5, 2012 3:59 AM

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    Helios

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    Please see if any of below links help you:-
    11.5.10/ R12: Troubleshooting Shopping Cart, Checkout and Order Submission in Oracle iStore [ID 580149.1]
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    12: Oracle iStore Order Error: "Unable to Process your Transaction. The Operating Unit is either Invalid or it Cannot be Derived" [ID 880086.1]
    12: Oracle iStore Submit Order After Creating Address Error: "This Site is Not a Valid Site for Given Bill to Customer Account/Customer Account and API_MISSING_ID(COLUMN=ACCT SITE)" [ID 1134624.1]
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    JD

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    You're in the wrong forum. This one is dedicated to Oracle forms. Try either the eBusiness-forum, or the JDeveloper-forum.

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    Bala,
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