ISU/ccs Contract to be compulsory entry
Our ISU users want the Business Area field in the Contract (not Contract Account) to be a required entry. I have searched through SPRO but couldn't find the steps (I found one for the Contract Account). Glad if someone could help. Thanks.
Hi,
EQ01 is in the Utilities server and not in MM or PM.
EQ01 is "Fiels Selection : Modifiable fields. It works fine for me.
Check your entry or may be you are not authorized to use this transaction.
Come back if you have any trouble...
Regards,
Similar Messages
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Need best practice configuration document for ISU CCS
I am working on ISU CCS project. i need best practice cofiguration document for
Contract management
Collections management
Invoicing
Work Management as it relates to ERP Billing.
Thanks
Priya
priyapandey.sapcrmatgmailcomWhich version are you setting up and what are the requirements? IF you are discussing the use of NIC bonding for high availability beginning in 11.2.0.2 there is a concept of "High Availability IP" of HAIP as discussed in the pre-installation chapters,
http://docs.oracle.com/cd/E11882_01/install.112/e22489/prelinux.htm, section 2.7.1 Network Hardware Requirements.
In essence, using HAIP eliminates the need to use NIC bonding to provide for redundancy. -
HI ,
I want to know what is SAP ISU/CCS.
Regards,
nagaraju.Hi,
ISU is industry specific solutions for utilities.
CCS is customer care & servieces.
Regards,
kusuma. -
Process type not determined during ISU - CRM Contract replication
Hello Experts,
Process type is not getting determined during the ISU -> CRM contract replication.I could see that all configs are in place.
Please could you suggest what could have impacted this.
Regards,
RaviHi, Nikhil
Do you read this document?
service.sap.com
/utilities
SAP for Utilities - Product Information
Cookbooks&Guidelines
IS-U/CRM Contract Integration
Denis. -
A local utility company wishes to engage us for their preliminary sizing for ISU-CCS. My understanding is that this requires the sizing of the ERP (user based) as well as IS Utilities given in the same panel below. This is our first time with utiltities and would appreciate any inputs you can give us on the throughput based section listed under Utilties of the quick sizer.
Thanks KP for sending him the Ramp up document link.
Lets categorize the solution into some of the verticals for which you are responsible:
1. Hardware
2. Landscape
3. Volume of the data
4. Size of the company (Customer + employees)
5. Is there some legacy system being used ??(If yes then at least the knowledge of following Business Process:
>> Meter installation
>> Meter reading
>> BIll creation
>> Request processin
Well now coming to the answers of these question based out of the vertical:
1. Hardware : it's directly related to answer of the question 4 and 3
e.g : if company is serving let say 1M customer with more then 5K employees then Not only Front office process + Interaction center but also customer portal to integrate all the requirements is necassary (It also depend upon the way it's being done currently and in what ways company like to go about it !!)
2.Landscape
As said initially in this thread IS-U sits on the top of the R/3, as many of the master data is replicated under the standard R/3 componenet e.g:
Connection Object & Device location = Functional location (PP)
Device category = material (MM)
FI-CA(AR/AP)
So the knowledge of the exact landscap is required:
So let see the type of combination which might be possible:
>> CRM (For industries)<----ERP 2005 (IS-U switch on)
(In this landscape the front end system would be crm and erp would enable all the company specific processes to map on the ERP)
I would suggest this landscape when the company is very well off and large in number of customers.
>> IS-U 4.72 on top of R/3
As per my understanding this is the next level of configuration
(Whn company is already running on R/3, but not so flexi to integrate with other legacy components)
3. Volume of DATA:
>>In sync with the size of the company
>>Would some legacy system based processes be used ??
>> Lot of replication of data is required.
Shaishav : I think when you are aware about the ECC 6.0 then better would be if you go throught the link send by the KP and give some time to yourself to get familier with the Business process of this industry.
"IF i've been given 6 hrs to cut down a tree, i'll spend 4 hrs to sharp my Axe - Newton"
Try to get the case study of the implementation of some of the implementation in the Electricity industry and that too where the market is regulated.
I mostly have worked for Europe based industry so i'm not a good person to be contacted for this
Hope information would be benificial.
Some links :
(ECC 6.0)
http://help.sap.com/saphelp_erp2005vp/helpdata/en/c6/4dce68eafc11d18a030000e829fbbd/frameset.htm
(IS-U 4.72)
http://help.sap.com/saphelp_utilities472/helpdata/en/c6/4dce68eafc11d18a030000e829fbbd/frameset.htm
Some case studies:
http://www.axonglobal.com/pages/sectors/Utilities/documents/TransformingUtilitiesAxonsGlobalCapability.pdf
http://www.sap.com/industries/utilities/pdf/Misc_BKW_ROI.pdf
Regards,
Amit -
Emdk0001 isu utility contract customer fields
Hi all,
We need some customer fields in isu utility contract (table Ever, include CI_Ever).
I tried to respect the details from note 668345.
- structure CI_Ever is extended with these new fields
- group S0009 (Miscellaneous) is added to our layout
- these field below to screen 0300 (theese fields are also necessary in move in screen)
- emdk0001 was deactivated and reactivated
I use transaction es22.
The problem is in that i can save these fields only if i press Enter or i go from one tab to other and after this i press save.
If i use save button directly in customer subscreen i loose the data. After Save -> EXIT_SAPLES20_008, EXIT_SAPLES20_009 - the fields are filled, but after these function, the fields has the old values(sub_obj-ever-new_fields).
If you have any suggestions ....
Best regards!Hi,
You can try following BAdI
SMOD_ECSBTO01 IS-U: move-out: determine default values
SMOD_ECSBTO02 IS-U Move-Out: User-Defined Checks
SMOD_EMDK0001 IS-U: Contract - Subscreen Integration and Field Check
Hope this information will be useful.
Or you can try any one following enhancement;
ES650001 IS-U: device loc. - subscreen integration and field check
ES550001 IS-U: connection obj. - subscreen integr. and field check
EMDP0001 IS-U: premise - subscreen integration and field check
EMDK0001 IS-U: contract - subscreen integration and field check
EMDI0001 IS-U: Installation - subscreen integration and field check
ECSMA002 IS-U: Redemption: Subscreen Integration and Field Checks
ECSMA001 Loyalty Account: Subscreen Integration and Field Checks
ECONNOBJ IS-U: duplicate check for connection object
ECIIFLOT IS-U: cust. include for conn. obj. and device loc. CI_IFLOT
Hope this information will be useful.
Bye,
Muralidhara -
ISU service contract issue...(Dates)
Hello guys;
I'm not really familiar with this kind of things but lets see if you can help me somehow.
Why when i try to create an ISU Service contract through the CRMD_BUS2000112 i can not maintain dates? Where can i maintain those for this kind of contract?
I hope you can help me...
Regards
FabioHi Fabio,
You can assign below standard date profile
CONT002 Date Profile for Service Contracts
To your transaction type ISU0 Service Contract ISU
IMG Path SPRO >CRM> Transactions --> Basic settings
--> Define Transaction types.
I hope this will solve your problem
Reward points if it helps.
Regards,
Madhu -
I want to replicate ECC 6.0 Contracts in CRM 7.0 as Contract items.
I found ISU/CRM Contract integration Cookbook but that just explains replication in the direction CRM -> ISU, however i want it to work from ISU -> CRM.
Can anyone please help me with that? or let me know any useful document that i could refer to achieve my task.
I will highly appriciate any help.
Regards,
Nasreen Shayeqhi,
Please, goto service.sap.com - > /utilities - > SAP for Utilities - Product Information -> SAP CRM for Utilities -> Cookbooks&Guidelines -> IS-U/CRM Contract Integration
Hope it's help,
Regards,
Denis. -
Cost center and plant in asset master creation compulsory entry config
where we configure that cost center and plant entry is complusory while creation of asset master.
is it asset accounting
master data
Define screen layout for asset master
Define Screen Layout for Asset Master Data
as in our system in config cost center and plant is optional but while creation of asset master it becomes compulsory fieldHi,
Yes, it's defined in the layouts for assets master data.
Regards,
Eli -
Regarding pricing not picking from contract while creating service entry
hello,
we are facing a problem -we have created a contract with a service item and made a purchase order with the same reference as well. problem starts while creating service entry sheet while adopting the services its not picking the rate from the contract. please guide us how to proceed further.
thanks,
riteshHi Ritesh,
please check the pricing date in the contract service item and also in the entry sheet header. The price could be probably not found due to different validity of the pricing condition in contract - the price from the contract is not valid on pricing date of the service entry sheet.
The price in SES is determined on the base of the value in the
field 'Price Reference Date of Entry Sheet' (ESSR-LBLDT). This field
is located on 'Basic data' tab.
However, enhancement SRVESSR (customer exit EXIT_SAPLMLSR_010) can
be used for changing this behaviour.
Regards,
Edit -
Isu/ccs where to store rfid
I had put this in the isu general category - and then noticed later there was a special thread for rfid - so I thought I would try it here.
We have the industry solution for utility (IS-U or CCS).
We are looking at implementing meters with radio frequency id's (the business people tell me these are sometimes called ERT ID's).
Each register on a single device could have it's own radio frequency id.
The question is - we cannot find a place to store them inside SAP without creating our own custom field. Has anyone done this and where have you stored the id?
Thanks.
Scott Overmeyer
[email protected]Dear Mehul,
It is not certain that this can be implemeted however the easiest way would be to use customer includes and store the data there. During download (to MDE) also use user exits within the print formular to retrieve the data again and download it along with the meter reading orders.
Regards
Olivia -
can any one post the prerequisite settings to be made on the crm side before replicating isu contracts to crm
hi,
Please, goto service.sap.com - > /utilities - > SAP for Utilities - Product Information -> SAP CRM for Utilities -> Cookbooks&Guidelines -> IS-U/CRM Contract Integration
Hope it's help,
Regards,
Denis. -
Action in a ISU Service Contract
Hello experts;
As a requirements i had to find a way to automatically renew a contract when the contract owner didn't react before 30 days in advance the contract planned end date. To accomplish that i created an action on Item level that triggers a Badi which gets the job done. So far so good. I just have an issue...How do i update the already existing contracts? My customizing works on new contracts: the contract is created the action is immediately scheduled and a job either runs or not the action according to the fulfilling of the starting condition. But how do i schedule the very same action on already existing contracts?
I hope i made myself clear
Thank you in advance for the answers.In my previous project we have derived like this:
it was identified for the automated identifying of customer CRM Contracts up for renewal and the generation of a list of customers due for contract renewal.
The running of this enhancement would be on an add hoc on demand basis as required by the business.
The primary purpose of this development is to identify the CRM market contracts that are up for renewal based on certain criteria defined and Re-Contract those Contract items on the date of expiry, unless the business has specified otherwise.
Using the CRM Contracts that are due to expire Campaign Activities would need to be created of type u201CRe-Contractingu201D for each CRM Contract that is due to expire. This would allow the business to monitor these campaign activities and use them as a base for correspondence with the customer. Also these campaign activities could be used for reporting purposes.
The scope of this development would be divided into 2 programs:
Program 1
Program to identify the CRM Market Contracts that are up for renewal.
Program 2
From the list of CRM Market contracts identified in Program 1, recontract all contracts automatically on the date of Contract expiry. IE this program would run in batch on a daily basis to recontract CRM Contracts that are due to expire on the date of expiry.
This program would be run on an add hoc on demand basis as required by the business. The selection screen would specify the following input criteria:
u2022 Planned Contract End : From Date
u2022 Planned Contract End : To Date
u2022 State
u2022 Business Partner Type
In addition, the screen will have the following field that should be input by the user. Note that this campaign ID and Campaign Element ID entered will be the manually created campaign record in CRM for assignment to the resulting activity record and is not a selection criteria.
u2022 Campaign ID
u2022 Campaign Element ID
This program would be run as required by the business for selecting CRM Contract records that are due to expire. The u201CFrom Dateu201D and u201CTo Dateu201D specify the Expiry date range that the business wishes to extract CRM Contract records, the date criteria could also point to a time period in the past. It is a requirement that the Campaign and Campaign Element required for Re-Contracting be already created before this program is executed. The Campaign created by the relevant team would be used here upon execution of this program.
Program 1 should be called by a Z transaction code u2013 This transaction should be restricted to users through SAP security profiles.
Regards,
Siva -
Making Business Place and Section Code compulsory entry in Posting Invoice
Hi
How do we make Business Place and Section Code Compulsory while posting Invoices for a vendor
Regards
Sanil BhandariDear Sir,
Could you send the document to me as well? I ll be very much thankful to you.
My email id is [email protected]
Thanks again,
Gov -
BAPI/FM for reconnection and stop disconnection process in SAP ISU/CCS
Hi,
If the disconnection has been carried out, then call the function module to start the reconnection process.
let me know if ther is a BAPI/FM to carry out reconnection /disconnection
Regards
ShivaHi Shiva,
I am not sure if my reply answers your query, however, just look at this simple step:
go to TCode EC85 and try for disconnection and reconnection.
Let me know, if that helps or if you are looking for something specific.
Amitav
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