ISU- CRM Contract Integartion

I want to replicate ECC 6.0 Contracts in CRM 7.0 as Contract items.
I found ISU/CRM Contract integration Cookbook but that just explains replication in the direction CRM -> ISU, however i want it to work from ISU -> CRM.
Can anyone please help me with that? or let me know any useful document that i could refer to achieve my task.
I will highly appriciate any help.
Regards,
Nasreen Shayeq

hi,
Please, goto service.sap.com - > /utilities - > SAP for Utilities - Product Information -> SAP CRM for Utilities -> Cookbooks&Guidelines -> IS-U/CRM Contract Integration
Hope it's help,
Regards,
Denis.

Similar Messages

Process type not determined during ISU - CRM Contract replication

Hello Experts,
Process type is not getting determined during the ISU -> CRM contract replication.I could see that all configs are in place.
Please could you suggest what could have impacted this.
Regards,
Ravi

Hi, Nikhil
Do you read this document?
service.sap.com
/utilities
SAP for Utilities - Product Information
Cookbooks&Guidelines
IS-U/CRM Contract Integration
Denis.

Isu-crm contract replication

can any one post the prerequisite settings to be made on the crm side before replicating isu contracts to crm

hi,
Please, goto service.sap.com - > /utilities - > SAP for Utilities - Product Information -> SAP CRM for Utilities -> Cookbooks&Guidelines -> IS-U/CRM Contract Integration
Hope it's help,
Regards,
Denis.

CRM Contracts in ISU system

Hi Experts,
I need to fetch CRM contract data to ISU systems. As I have been told to use CRM_ORDER_READ to get the appropriate data in ISU system. But the FM mentioned above is not an RFC. Hence I am unable to call the above FM from ISU. Is there any BAPI or RFC to get CRM Contract / Order details so that the data can be made available on ISU side. Are there any other process to do so? Eagerly waiting for a reply.
Regards
Pulokesh

Hi Vijay,
I have to configure the ISU-CRM replication ( Creation of BMD, TMD, etc... whole Meter to cash scenario ). From your post i understood that you have done this. Can you please provide me steps, prerequistes how to do this.
We have ECC6.0, CRM 7.0 versions servers.
Thanks
Haricharan
Moderator note: poster notified of rules violations and thread locked.
Edited by: William Eastman on Jul 28, 2010 2:45 PM

Update CRM contract from isu contract

Hi!!!
I'm try to update the data of crm contract from sap isu contract, but isn't works fine, the status and the description of CRM contract is not updated. The Bdoc SI_CONTRACT is generated correctly, and the Badi's DOWNLOAD on ISU and CRM are enhanced, but the info is not updated in crm when initial load is launched or when a move-out it's do it in isu.
Can you help me please?
Regards,
David

Hi David,
Even though you have a green Bdoc it doesnt mean that the information was updated correctly in CRM, it simply means that the Bdoc passed the information to the queue. Check if there are any sysfails in the queues - you get the queue name from the Bdoc - and also if there are any dumps that might be related. Have you ever been able to load data from ISU to CRM?
Kind regards,
Vanessa.

ISU--CRM Downloading SI_CONTRACT

Hi,
We are going to download the contracts from ISU - CRM.
In our scenario only one way integration will be possible. (ISU-CRM)
From ISU --> CRM .Before beginning to download the contract
we know we have to run the report ' ECRM_GENERATE_EVERH'.
Although we run the report the table EVERH is not filled.
Our question is before running the report which master data templates have to be maintained and how?
Any help will be appreciate.
Best Regards,

Hi Xiaoming Cai,
We run the report with GEN_FROM '01.01.1000' but still there is no result. We already check the table EVER with the report selection parameter and with this selection parameter there is around 100.000 data.
When we checked the report source we see that the table epdprod is checked before calling the function 'ISU_CRM_GET_DUMMY_PRODUCT'.
select product crm_product prodid crm_product_guid
   from epdprod
   into corresponding fields of table tl_epdprod
                          where
                            crm_product ne ' '     and
                            crm_template = 'X'     and
                            validfrom   <= sy-datum and
                            ( crm_actstat = l_status or
                              crm_actstat = 'F'   )   and
                            validto     >= sy-datum.
Does it mean that we have to define template to define the dummy product.
Thank you very much for your coorparation...

ISU service contract issue...(Dates)

Hello guys;
I'm not really familiar with this kind of things but lets see if you can help me somehow.
Why when i try to create an ISU Service contract through the CRMD_BUS2000112 i can not maintain dates? Where can i maintain those for this kind of contract?
I hope you can help me...
Regards
Fabio

Hi Fabio,
You can assign below standard date profile
CONT002 Date Profile for Service Contracts
To your transaction type ISU0 Service Contract ISU
IMG Path SPRO >CRM> Transactions --> Basic settings
--> Define Transaction types.
I hope this will solve your problem
Reward points if it helps.
Regards,
Madhu

Action in a ISU Service Contract

Hello experts;
As a requirements i had to find a way to automatically renew a contract when the contract owner didn't react before 30 days in advance the contract planned end date. To accomplish that i created an action on Item level that triggers a Badi which gets the job done. So far so good. I just have an issue...How do i update the already existing contracts? My customizing works on new contracts: the contract is created the action is immediately scheduled and a job either runs or not the action according to the fulfilling of the starting condition. But how do i schedule the very same action on already existing contracts?
I hope i made myself clear
Thank you in advance for the answers.

In my previous project we have derived like this:
it was identified for the automated identifying of customer CRM Contracts up for renewal and the generation of a list of customers due for contract renewal.
The running of this enhancement would be on an add hoc on demand basis as required by the business.
The primary purpose of this development is to identify the CRM market contracts that are up for renewal based on certain criteria defined and Re-Contract those Contract items on the date of expiry, unless the business has specified otherwise.
Using the CRM Contracts that are due to expire Campaign Activities would need to be created of type u201CRe-Contractingu201D for each CRM Contract that is due to expire. This would allow the business to monitor these campaign activities and use them as a base for correspondence with the customer. Also these campaign activities could be used for reporting purposes.
The scope of this development would be divided into 2 programs:
Program 1
Program to identify the CRM Market Contracts that are up for renewal.
Program 2
From the list of CRM Market contracts identified in Program 1, recontract all contracts automatically on the date of Contract expiry. IE this program would run in batch on a daily basis to recontract CRM Contracts that are due to expire on the date of expiry.
This program would be run on an add hoc on demand basis as required by the business. The selection screen would specify the following input criteria:
u2022     Planned Contract End : From Date
u2022     Planned Contract End : To Date
u2022     State
u2022     Business Partner Type
In addition, the screen will have the following field that should be input by the user. Note that this campaign ID and Campaign Element ID entered will be the manually created campaign record in CRM for assignment to the resulting activity record and is not a selection criteria.
u2022     Campaign ID
u2022     Campaign Element ID
This program would be run as required by the business for selecting CRM Contract records that are due to expire. The u201CFrom Dateu201D and u201CTo Dateu201D specify the Expiry date range that the business wishes to extract CRM Contract records, the date criteria could also point to a time period in the past. It is a requirement that the Campaign and Campaign Element required for Re-Contracting be already created before this program is executed. The Campaign created by the relevant team would be used here upon execution of this program.
Program 1 should be called by a Z transaction code u2013 This transaction should be restricted to users through SAP security profiles.
Regards,
Siva

How to add new fields to CRM contract Product List tab?

Hi all!
I would like to add a new custom field for CRM contract (CRMD_BUS2000121) item level, on the Product List tab.
Here I found CRMT_0100A_ORDPRP_I_EXT_UI structure, therefore I enhanced this with new append structure and new fields.
I also added the new fields to ORDPRP_I append structure and mapped the new fields in CRMC_MAP.
For some reason the new fields are on the screen but they are grey, not changeable. What did I do wrong?
Thanks,
Tamas Pentek

Actually for the new IC webclient UI you have need to take a look at your options:
1. New Installation:
Use the EEWB and add the fields. As part of the EEWB work, you will have a couple of post-processing steps where you will add your generated fields to the new screens. However this doesn't require any programming.
2. Upgrade from CRM 4.0/50
- New fields to add as part of upgrade
See the directions for new installation
- Existing fields to add as part of upgrade
--See the blog on the 40/52 CUSTOMER_H migration for transaction fields
--Business Partner fields part of BUT000 available via UI configuration tool, no extra work needed
--Business Partner fields part of tabular extension, manual work required, I am still "perfecting" this method and plan on writing a blog once I have the technique finished.
--Product Attributes - use the transaction CRMM_UI_PROD_GEN and CRMM_UIU_PROD_CONFIG
I know CRM 2007 is based on the same tech foundation as 2006s, with some differences in how the UI tool works and the fact there are some screen layout changes(editable overviews). The extension procedures are generally the same. I can answer some of you extension questions based on my work with CRM 52 so far. It will generally apply to your situation.
BTW: The PCUI is no longer supported in CRM 2006s and above. Even the old SAP GUI transactions such as BP, COMM_PRODUCT are removed from the standard CRM menu. The SAP CRM web client should be used instead now.
Take care,
Stephen

How to find the header and item level status of a CRM contract ?

Hi,
Few questions
A. How to find the header and item level status of a CRM contract ? My req is to select all the contract line items which are in CLOSED status.
B. How to get the BPs associated with a contract ?
Anyone have the list of CRM tables and the relation amongst them. Please mail me in [email protected]

CRMD_ORDERADM_H     Contains the Header Information for a Business Transaction.
Note:
1.     It doesnt store the Business Partner
       responsible for the transaction. To
       get the Partner No, link it with
       CRM_ORDER_INDEX.
2.     This table can be used for search
       based on the Object Id(Business
       Transaction No).
CRMD_CUSTOMER_H     Additional Site Details at the Header Level of a Business Transaction
CRMD_LINK     Transaction GUID set for all the Business Transactions
CRMD_ORDER_INDEX     Contains Header as well as Item details for a Business Transaction.
Note:
1.     It doesnt store the Business
      Transaction No (Object ID).
      To get the Business Transaction No
      link the table with
      CRMD_ORDERADM_H
2.   This table can be used for search
      based on the Partner No
CRMD_ORDERADM_I     Stores the Item information for a Business Transaction. The scenarios where we have a Contract Header and within contract we have Line Items for the contract, this table can be useful.
E.g. Service Contracts
CRMD_CUSTOMER_I     Additional Site Details at the Item Level of a Service Contract
Pl.reward points.......

CRM Contract replicate to ECC Debite memo

HI expert team
In standard replication from CRM Contract replicate to ECC Debite memo, I have some material in ECC with Material type KMAT Configurial product, same material code and description created in CRM with material type as service material, When i create service contract and release it is giving replication error with "Product Cannot be recorded in ECC", When i create debite memo with same material code system creating debet memo and item category determination in ecc as debet memo item category in debete memo even though material is configural product,
in the same steps i have some service material in ECC as service material created with service material type, for these material i created in CRM with same code and description, when i create service contract system replicating as debit memo,
Thanks in advance
Regards
Rachappa
9448472121

Hi,
There are prerequisites to be maintained in CRM and ERP for CRM contract to be replicated in ERP as a debit memo.
Please find the details in the below link:
http://help.sap.com/saphelp_crm50/helpdata/en/65/9c4d3bcf95926ae10000000a114084/frameset.htm
In your case I assume Debit memo is not being created for the Service product and giveing error "Product Cannot be recorded in ECC", because system is finding the same product in ECC as configurable material type (Service product in CRM, config material in ECC).
As per the prerequisite Synchronization of master data (SAP CRM and SAP ERP) should be maintained
All business partners used in SAP CRM transaction documents also exist in SAP ERP.
Service products in SAP CRM exist as materials in SAP ERP.
Hope this helps!
Regards,
Chethan
Edited by: Chethan Kumar C M on Oct 8, 2009 6:12 AM
Edited by: Chethan Kumar C M on Oct 8, 2009 6:29 AM

Billing of CRM Contract   in ECC

Hello Experts
Can we do the billing ( periodic billing )   for a CRM contract in ECC ? .
I am aware of the CRM contract being billed in CRM .
Please clarify if it is possible   and also the   procedure for the same ( Billing of   CRM contract in ECC ).
Early response is   appreciated.
Regards
Raj

Hello Rajesh,
Yes it is possible. You have to maintain some synchronization settings iin CRM and ECC as well mapping the item categories from CRM into ECC.. Read the following link for a start. Good Luck!
http://help.sap.com/saphelp_crm70/helpdata/en/46/94adc087bd13eae10000000a155369/content.htm

CRM Contract with Status "Completed" Not Replicated

Dear CRM experts,
We've noticed that, when we create a CRM Contract in the CRM system and changed its status to "Completed" before saving it, the Contract does not get replicated to the back-end R3 systems. However, when we create a CRM Contract with status "Open", it gets replicated immediately.
Is this a standard CRM function? Is it because, when the status is "Completed", there will not be followup documents, therefore replication does not occurd?
However, in SMW01, after we saved the CRM Contract with status "Completed", we can still see BDocs created. The BDocs are created with NO error, but just that in R3 it does not get created.
Any idea?
Points will be awarded! Thansk!
Message was edited by:
Axon

Axon,
Just check in the status profile of the contract, if you have set the forbidden option for business transaction 'To be distributed' for the status 'Completed'.
If yes, just delete that.
<b>Reward points if it helps.</b>

Billing view in SAP ISU CRM - Meter reading not visible

Hi All,
We are working on SAP ISU CRM implementation
In the billing view factsheet ,bill details are visible but meter reading and device is not visible.As one bill document number may have multiple line items with meter readings in more than one line item
Can someone guide me how to pick specific line item and viewed it in Billing details.
Regards
Ankit

Hi,
Your requirement is not clear.
As per my understanding,u mentioned as multiple meter reading and multiple line items.
This is due to Price may be block price, check the price key.
Check the rate steps line item type and also schema steps
regards,
Nags

Billing details in SAP ISU CRM : Meter reading not visible

Hi All,
We are working on SAP ISU CRM implementation
In the billing view factsheet ,bill details are visible but meter reading and device is not visible.As one bill document number may have multiple line items with meter readings in more than one line item
Can someone guide me how to pick specific line item and viewed it in Billing details.
Regards
Ankit

Hi,
Your requirement is not clear.
As per my understanding,u mentioned as multiple meter reading and multiple line items.
This is due to Price may be block price, check the price key.
Check the rate steps line item type and also schema steps
regards,
Nags

ISU- CRM Contract Integartion

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