ISU Dunning

Hello Everyone,
I'm having a problem with dunning procedure.
While creating a proposal in FPVA, when I click on save it says "parameters saved". But the table FKKMAKO doesn't have an entry corresponding to values I entered. In FPVA, I picked up a document number from DFKKOP & entered it in the option for "free selection".
I need to know when is the table FKKMAKO updated with the new record. More precisely I'm looking for the code that updates the "Print Date" in this table.
Thanks
Munish

Hi Raghavendra,
Thanks for the reply!!
I'm working on ISU. I'm using FPVA & FPVB. We'r not using F150.
Regards

Similar Messages

Event generation for ISU Dunning

Hi all,
Scenario: I have a requirement to start a workflow for Dunning procedure in IS Utilities module.
Problem: Now my problem is after doing transactions FPVA and FPVB no event is generated or to be precise in transaction SWEL no events r recorded. Moreover no Business Object is there for Dunning.
So not sure as how to initiate my WorkFlow.
Can anyone who has worked in similar scenario or in ISU Dunning, suggest something.
Thanks n Regards,
Sudipto.

Sudipto
What you want to do by triggering workflow while in dunning?
Have you activate your TS21000186 task and checked event trace?
Have a look at the fqevents available (FQEVENTS TCode) for dunning, these might be helpful to you.
<b>Event Number Description </b>
300     Dunning: Edit Proposal
301     Dunning: Create Dunning Groups
302     Dunning: Create Dunning Proposal
303     Dunning: Dunning Lock and Dunning Procedure
304     Dunning: Determine Next Dunning Level
306     Dunning: Change Dunning Group Fields
307     Dunning: Determine Dunning Procedure of Dunning Group
308     Dunning: Fill Customer Fields
309     Dunning: Change Grouping
310     Dunning: Start Printing of Dunning Notice
311     Dunning: Read Open Items
320     Dunning: End Printing of Dunning Notice
330     Dunning: New Dunning Header Entry
340     Dunning: Dunning Data Complete (MAKO/MAZE)
350     Dunning: Dunning Activities - Print Dunning Form
360     Dunning: Create Charges Document 1
361     Dunning: Create Charges Document 2
362     Dunning: Create Charges Document 3
363     Dunning: Account Assignment for Dunning Charges
364     Dunning: Determ.Incoming Payment Method from VTREF
365     Dunning: Determ. Dunnable Incoming Payment Methods
366     Dunning: Items from Payment Orders
367     Dunning: Leading Contract Account and Company Code
370     Dunning: Calculate Interest
Regds
Manohar

Events related to ISU Dunning Procedure.

Hi all,
Scenario: I have a requirement to start a workflow for Dunning procedure in IS Utilities module.
Problem: Now my problem is after doing transactions FPVA and FPVB no event is generated or to be prcise in transaction SWEL no events r recorded. Moreover no Business Object is there for Dunning.
So not sure as how to initiate my WF.
Can anyone who has worked in similar scenario or in ISU Dunning, suggest something.
Thanks n Regards,
Sudipto.

shyam sundar wrote:>
> WHAT IS DUNNING PROCEDURE RELATED TO SD?
Hi Shyam Sundar,
The relation between SD & Dunning is quite specific but nevertheless important.
Whenever a customer exceeds its credit limit, he is suposed to payback the amount failing to do so reminders will be sent.
The settings for these reminders (Frequency, Severity and other parameters)
Though done for SD these configs are done exclusively by FI consultants.
Hope it gives some idea
Regards
Abhishek Swarup

Trans code??

HI experts,
How can i find trans code for the dunning purpose???
its urgent please reply fast!!!
Thanks

go to se93, and give dunning in description to get tcodes of dunning.
FPVA for ISU dunning proposal.
Regds
Manohar

Dunning in ISU customer service

Hi ,
can any one tell me how to do the disconnection process with dunning in ISU customer service.it will be useful if u send some documents.
Thanq

hi archana
disconnetion process is initiated manually or automatic.automatic through dunninng.
During dunning whenevr a dunning notice gets printed for a particular customer a disconnection document gets generated in back ground thorugh workflow concepts.so all isu related workflows need to be activated.They are already activated defaultly but its better u confirm with ur workflow consultants also.
once the disconnection document is generated thriugh dunning u can see the processing variant as DUNN appearing defaultly in the particular disconnection document created.
so its upto the agent to strat the order cretaion and start the whole process of disconnection
hope it helped u..
kr
raj

Dunning Letter Generate program Isues

Hi All
We are Running Dunning Letter Generate for Dunning letter set (SIS_1GER) for 2 dates (20-Jul-2011, 15-Aug-2011) for Staged Dunning
In Dunning Letter Print from Dunning Letter Generate output we are not getting same customers Would like to know the reason why Same customers are not picked in successive runs How we can fix to get Dunning Letter Generate output same customers with different Dunning levels
Thanks
Kamalakar.G

Hi Gareth,
New parameters to be add are:
Tier : <xxxx>
Service Segment: <xxxxx>
Account Manager: <xxxx>
Location where I am picking these 3:
navigation:select any AR responsibility
customer->standard(query with any customer)->customer address
we have enabled 'site use information' dff in customer address window, from this dff we are taking these 3 parameters.
reason to add these 3 parameters:
we cant treat all the customers same. so we need to send some smooth(no harsh) dunning letters to some of our most trusted customers. so how can we identify gud customers in the list.
so we have enabled site use information dff. those customers who is have values for these 3 parameters. will be treated as v good and reguler customers for us. so for them we can send other dunning letters.
note*: this is to identify the customers like reguler customers,non requler customers.
bez in spwaned program we have parameters like 1.customer low 2.customer high. thats it .so it is very difficult to find out the nature of customer.
pls advice me on this..to proceed further..
Thanks
Devender

Dunning by dunning procedure and collection strategy

Hi All,
Have some questions around dunning.
1. Can dunning by dunning procedure and collection strategy coexist in the same company code - if this cannot be achieved by config can it be achieved by development - can we have something like account determination IDs of X to use dunning procedure, account determination IDs of Y to use collection strategy?
2. If the answer to 1. is no, can one company code use dunning procedure and another company code use collection strategy?
3. What is SAP's (or any other proven) recommended approach to migrate a production system utilising dunning by dunning procedure to dunning by collection strategy?
Cheers.

Have a look
SAP-ISU will be used to carry out initial collection activities. Initial 1 or 2 reminder letters (based on the customer type, Live or Closed) will generated from SAP-ISU. Thereafter, the account will be managed in Tallyman. Thus, all the subsequent activities, such as sending further reminder letters, sending debt to collection agencies, carry out warrant activities and taking customers to court will be carried out in Tallyman system. During the time, the account is in Tallyman, no dunning activities will be carried out in SAP.
There will be daily interfaces from SAP-ISU to Tallyman to update Tallyman of Accounts that have passed a certain dunning level in SAP-ISU and any changes to the account that are currently being managed in Tallyman. Similarly there will be interfaces from Tallyman to SAP to update SAP of Accounts, that have been marked for write off in Tallyman. Fees and Charges that have been applied in Tallyman, for example court fees, warrant fees etc.
Regards
Shashi
Edited by: shashi jha on Mar 31, 2010 8:10 AM

Reminder Scripting on CIC0 ISU

Hello Experts,
I need to set a text reminder(scripting area in the ISU-CIC, "Slot 2") on CIC0(For Example: Dunning Campaign), I knew it is possible on CRM-Interaction center. But how do you proceed on CIC-ISU?.
Thanks in Advance
Nicolás
Edited by: NICOLAS ANTONACOS T on Mar 16, 2010 2:03 PM

Hi Diana,
Have you mainitained a slot for the Reminder scripts in the framework????
Hope this would help.
Regards,
Rekha Dadwal
<b>You gain a point for every point that you reward. So reward helpful answers generously</b>

Dunning for Public Insitutions

Hi Experts!
How are you? We are dealing here with a situation, and we really need your help and experience in SAP ISU.
Regarding dunning, we have the following scenario with public institutions:
1 - We have one City Hall which have several water services for Schools and Hospital
2 - The billing and invoicing is done vs the school and the hospital.
3 - If any of these services (or both) have open items which are being dunned, the dunning process must be done vs the City Hall. That is to say, that in these cases we need one dunning line for the City Hall. In fact, we have to print a letter which is addressed to the city Hall, detailing the services which are being "dunned".
We are executing our dunning process by Contract Account, and we have a dunning grouping (which verifies the Alternative partner for dunning). We also have assigned to the School Contract Account and Hospital Contract Account the City Hall Partner as Alternative Dunning partner (The School and Hopsital Partners are the Account Holder for the Contract Accounts). Despite this configuration it is always generating two lines (one for each contract Account).
Do you know if the dunning run parameters are correct? Is it the grouping ok?
Any idea will be very helpful!
Best Regards!
LUCAS

Hi Lucas,
Have you checked whether collective billing will work to your scenario ?
thanks,
VR

SAP ISU Print Workbench

Hi,
Can any one provide me the basics of the SAP ISU Print workbench?
Regards,
Chandan
Moderator message: please search for available information/documentation.
Edited by: Thomas Zloch on Sep 23, 2011 11:39 PM

Hello,
You need to attach application form for each and every Correspondence Type.
Few of the Corr types are
BL44 Outgoing Payment Confirmation
BL45 Account Statement
BL46 Capital Transfer Offer
BL47 Payment Plan
BL48 Rollover Offer
BL49 Repayment
BL50 Borrower Change Without Capital Transfe
BL51 Deferral of Customer Loan
BL52 Capitalization of Overdue Items CL
BL53 Installment Plan Change CL
BL54 Consumer Loan Confirmation
BL55 Notice Given by Bank
BL56 Rescind Credit Life Insurance
BL57 Confirmation of Change
BL58 Interest on Arrears Statement
You can define them in IMG\FICA\Basic Functions\Correspondence\Define Correspondence types.
<SAP provides lot of correspondence types. You have to copy them from client 000>
After that you have to define application form for correspondence types in
IMG\FICA\Basic Functions\Correspondence\Define Application Forms for Correspondence.
You have to attach SAP defined correspondence forms.
To trigger correspondence, you have to run FPCOPARA run mentioning relevant correspondence type.
The data gets updated in table DFKKCOH.
Do remember that apart from above config, there are various areas of correspondence config you need to do for different categories like Payments, Returns, Refunds , Dunning & Collection agency.
For ex, for Returns, you attach application form in Return reason codes, similarly for Dunning, you attach the application form in Dunning activites ...
To view the list of Application forms, use T-Code EFRM
Hope this helps
Rgds
Rajendra

SAP -ISU PrintWorkBench

Can some one help me with the procedure to use SAP-ISU Print WorkBench

Hello,
You need to attach application form for each and every Correspondence Type.
Few of the Corr types are
BL44 Outgoing Payment Confirmation
BL45 Account Statement
BL46 Capital Transfer Offer
BL47 Payment Plan
BL48 Rollover Offer
BL49 Repayment
BL50 Borrower Change Without Capital Transfe
BL51 Deferral of Customer Loan
BL52 Capitalization of Overdue Items CL
BL53 Installment Plan Change CL
BL54 Consumer Loan Confirmation
BL55 Notice Given by Bank
BL56 Rescind Credit Life Insurance
BL57 Confirmation of Change
BL58 Interest on Arrears Statement
You can define them in IMG\FICA\Basic Functions\Correspondence\Define Correspondence types.
<SAP provides lot of correspondence types. You have to copy them from client 000>
After that you have to define application form for correspondence types in
IMG\FICA\Basic Functions\Correspondence\Define Application Forms for Correspondence.
You have to attach SAP defined correspondence forms.
To trigger correspondence, you have to run FPCOPARA run mentioning relevant correspondence type.
The data gets updated in table DFKKCOH.
Do remember that apart from above config, there are various areas of correspondence config you need to do for different categories like Payments, Returns, Refunds , Dunning & Collection agency.
For ex, for Returns, you attach application form in Return reason codes, similarly for Dunning, you attach the application form in Dunning activites ...
To view the list of Application forms, use T-Code EFRM
Hope this helps
Rgds
Rajendra

SAP-ISU consultant details

Hi friends, can any halp me to know SAP-ISU consultant details,
what are all things i have in that SAP-ISU, whether it's having any programming part like ABAP,

Hi ARUNKUMAR´,
gas, water, elelctricity:
All a mass business: Big numbers of customers, much bigger numbers of document items.
Main focus is on (sub-module) FI-CA AKA RMCA, means contract acounting. Here you have an interesting kind of userexits: There are hundreds of pre-defined (and well documented) events. You can assign own FUNCTIONS to the events to enrich, change or check data.
Billing, dunning and payment procedures processed in parralel; quite complex organization of the parrallel processing transactions.
Alvaro is talking of the PRINT WORKBENCH which integrates the (SAPSCRIPT) forms handling and programming, but you can do a lot more with it.
Also important/interesting is the customer master data organized using the SAP BUSINESS PARTNER model.
This is ISU in short.
Note: The main functions of IS-U are also used in Telecommunications (IS-T) and Media (IS-M).
Regards,
Clemens

Migration from ISU to CRM

Hi,
We are populating SAP ISU via Emigall and proposing to replicate all customer data including BP, CA and Contract and all technical master data including CO, Premise and Device. This is a lot of objects and data to replicate from ISU to CRM which will mean our migration takes a long time.
Are there any other options to populating data into CRM? Would you advice LSMW load into CRM and Emigall load into ISU?
KR,
Michelle

Hi we are proposing to use Emigall (Data migration workbench) to load the following into ISU:-
BP
CA
Contract
CO
Premise
Device
Reg Structure
Documents
Dunning etc
We are proposing to use CRM middleware to replicate the following objects from ISU to CRM:-
BP
CA
Contract
CO
Premise
Device
My concern is that the replication from ISU to CRM is very slow and will be our bottleneck during migration weekend. I am looking for ways to speed up this replication including alternative ways of populating CRM.
KR,
Michelle

Class Component in Application area for Invoices & Dunning

Hi friends, can anyone help me to know the class components of Application area while creating new tabs,
For example- In that CIC screen, I want's to create a tab like Invoices & Dunning in application area, but the thing is I can't find the class component for the both Invoices & Dunning, I was searched in full class component detail description, I cn't see & find this, plz help me to know this, I would be great full to me.............

Prince,
I used all possible components and profiles for the Customer overview in Application area.
I am happy with the two options.
Case 1:
Component - NAV_VIEW
Profile - ISU
Result - I am getting the following information in the screen.
- Premise
- CA
- Contract
- Installation
- Device
I am happy with this but the problem is I am not getting BP details.
Case 2
Component - NAV_VIEW
Profile - ISU_DRG
Result - I am getting the following information in the screen.
- BP
- Premise
- CA
- Contract
- Installation
- POD
- Switch Document
The problem is I am not getting Device details and also POD is not required.
Please suggest.

ISU details

Hi,
One of our customer wanted to implement ISU. And they are asking about cost details.
What is the cost implications for to implement this? I think in ECC6 this addon is inbuilt right ?
What about cost factor ?
Please let me know if you have any thoughts.
Thanks
Kristene

Hi ARUNKUMAR´,
gas, water, elelctricity:
All a mass business: Big numbers of customers, much bigger numbers of document items.
Main focus is on (sub-module) FI-CA AKA RMCA, means contract acounting. Here you have an interesting kind of userexits: There are hundreds of pre-defined (and well documented) events. You can assign own FUNCTIONS to the events to enrich, change or check data.
Billing, dunning and payment procedures processed in parralel; quite complex organization of the parrallel processing transactions.
Alvaro is talking of the PRINT WORKBENCH which integrates the (SAPSCRIPT) forms handling and programming, but you can do a lot more with it.
Also important/interesting is the customer master data organized using the SAP BUSINESS PARTNER model.
This is ISU in short.
Note: The main functions of IS-U are also used in Telecommunications (IS-T) and Media (IS-M).
Regards,
Clemens

ISU Dunning

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