Isync cannot connect to this device
Hi I just purchased an I Phone 3gs, I am trying to sync the phone on Mac Book Pro (snow leopard 10.6.8) but cannot. I have been able to assign the device to the computer in so much as when I open network preferences "IPhone USB" shows as "connected" and "Bluetooth PAN" also is shown as connected.
However when I open ISync and try to sync the device, the message is "1 device found" then when I press scan the message is " ISync cannot connect to this device.
Similarly the phone reveals 2 personal hotspot connections, but when I try to connect to my Mac Book Pro it says "connection unsuccessful".
I have tried deleting both the IPhone USB connection and the PAN connection and starting from scratch, and I shutdown the computer and re-booted but no luck there. I also tried connecting without the USB cable via Bluetooth and then with the USB cable but to no avail.
So it appears to be the final stage that is the problem, it is simply not recognising the device. I do not have this problem with other devices, such as external HD or flash drives.
Many thanks,
Michael.
iSync is for 3rd party mobile devices. iPhone uses iTunes.
Open Mac iTunes app. Connect your iPhone with the supplied cable. What do you see in iTunes left panel under DEVICES?
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I have reinstalled iSync by extracting it from the dvd but this also did not work. I keep getting "isync cannot connect to this device" every time
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See the "Welcome Center" in Vista for computer details.
Message was edited by: Sjazbec -
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Hello,
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Cheers
Doug -
I cannot connect an external device on my hp envy x2
i cannot connect an external device on my hp envy x2. My phone, an external hard drive, a printer, an external dvd drive all doesnt show on the laptop.
Hello dginther,
Welcome to the HP Forums!
I understand wireless is not working properly. If the issue just began occurring, I would perform a system restore. I want you to bring the computer back to the earliest restore point possible, in an attempt to dodge whatever caused the issue. Here is a document on how to perform a System Restore: System Restore
Next, please try the steps in this HP document: Troubleshooting Your Wireless Network and Internet Connection (Windows 8)
These steps should be enough to resolve the issue. If not, you can try a manual reinstall of the driver:
1. Go into Device Manager, then Network adapters.
2. Right-click on the wireless driver, and select "Uninstall".
3. Restart the computer. This will force the driver to reinstall itself.
Please let me know the results of your troubleshooting. Thanks!
Mario
I worked on behalf of HP. -
Cannot connect to the device anymore
I have been using the above device (HP Photosmart 5510 e-All-in-One Printer - B111a), for several months, to print, scan and copy. The printer is configured wirelessly and is used by 2 different PCs (a desktop running Windows 8 and a laptop running Windows 7). Today, don't know for what reason, we cannot connect to the device from either of the two machines. I've unsuccessfully tried to re-set the wireless connection twice, including by re-running the set-up program. The printer function itself DOES work, it’s the wireless connection that doesn’t, as written in a diagnostic report I printed after failing to set up the device again using the device’s menu: “Your HP printer is unable to connect to your wireless router ... caused by the settings on the router ... and suggesting to change the wireless router encryption setting to “WPA-AES” or “WPA-AES or TKIP” and run the Wireless Setup Wizard again” . message and the webpage times out. If I try to run the setup from the Photosmart software on the PC, I get a message “The server at 192.168.0.20 is taking too long to respond” and the connection never occurs. ALSO, I've received a couple of errors saying that if I installed the printer by IP address, I might need to update the IP address and to use the Update IP Address item in the Start menu entry for the printer. I don't think I used the IP Address method to install the printer in the first place and, at any rate, I don't know where to find the Start menu for the printer.
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Thanks, FrancoWelcome back to the HP Community @Franco111 !
I hope to lend you a hand with the wireless connection issues you are currently have with your Photosmart 5510 and your network.
I would first suggest power cycling the network devices, in this order:
Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
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Let me know the results so far and we will go from there!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution! -
LaserJet Pro M1536dnf MFP ToolboxFX, cannot connect to the device
Hi , I see you have put a great deal of effort into getting the ToolboxFX to work again, I'd be happy to help you with this. I found a post written by a colleague that I think might help. Please take a look at what suggested to another user: Toolbox FX error. Please let me know if this helps, or if you require further assistance. Thanks.
Hello, I am new to HP Forums.
I have tried to search these forums for a working solution for my issue, without success.
I apologize if I have provided too much information all at once. I see many people seem to have problems with the HP ToolboxFX software. Thanks to anyone that can help me solve my current issue. Product: HP LaserJet Pro M1536dnf MFP
Model: CE538A
Firmware Date: 20140630 (was 20100615) Computer: Dell OptiPlex 980 Mini-Tower
OS: Microsoft Windows 7 Ultimate 64-bit SP1
RAM: 8GB Background: ****
We have a small quantity (4 via USB, 2 via wired Ethernet) of this model AIO printer in use here since 2010. I have never had any problems printing to or scanning from these printers. The HP ToolboxFX software DID function on my PC without issue until it was recently uninstalled.
I have never tested the Faxing function of the printer connected to my PC, so I don’t know if that part of it works. The fax function does work on another (same model) printer installed on our network. Originally this printer was connected to my PC via the supplied USB cable and installed using the supplied HP software media (Installer v1.5.6.4020 I believe).
My PC had a couple USB ports that did not work, and during the troubleshooting process, a second copy of this printer became installed and linked to a different USB port. I wanted to see if I could have HP ToolboxFX deliver faxes received on one of our networked HP LaserJet Pro M1536dnf MFP printers to my PC instead of another PC currently receiving these faxes. So I thought I would uninstall the printer and software on my PC and reinstall it using the updated software (Installer v3.0.3.5253) downloaded from the HP website. That is when my problems started. Problem: ****
HP ToolboxFX seems to be running in the system tray, but when I right click the system tray icon and select “Open HP ToolboxFX”, I receive a popup error window. By the way, the printers name no longer appears in the right click context menu. **** Window content:
Cannot connect to the device. Make certain that the device's power cord is plugged in, the power is turned on, and that all cables are properly connected. Check the Troubleshooting tab or product documentation for more information. [ OK ] <---<< Button Clicking the [OK] once displays the same popup window again. Clicking the [OK] button a second time opens HP ToolboxFX but shows my printer status as not connected displaying a red square with white “X” inside it. I can still print to and scan from this printer. It is only the HP ToolboxFX software that is not working. What I have tried to resolve problem: **** o- I have tried uninstalling and then reinstalling the printer and software (Installer v3.0.3.5253), using USB. Same “Cannot connect to the device” window.
o- Thinking the newer software might need newer firmware installed on the printer, I ran the “Firmware Update Utility” found on the HP website. Firmware version 20140630 successfully installed.
o- I uninstalled and then reinstalled the printer and software (Installer v3.0.3.5253), using USB. Same “Cannot connect to the device” window.
o- Thinking the perhaps the newer software was the problem, I uninstalled (Installer v3.0.3.5253) and then reinstalled (Installer v1.5.6.4020, original working) the printer and software using USB. Same “Cannot connect to the device” window.
o- Then I uninstalled (Installer v1.5.6.4020) and then reinstalled (Installer v3.0.3.5253) the printer and software using USB. Same “Cannot connect to the device” window.
o- Wondering if this was a USB software issue, I uninstalled and then reinstalled the printer and software (Installer v3.0.3.5253), using wired Ethernet. Still no problems printing or scanning. Could now access the printer using its IP address, but the HP ToolboxFX error changed. Now the popup window contained a different error. **** Window content: HP ToolboxFX has encountered an error and can not recover. Please re-start HP ToolboxFX, or re-start your PC. You will not be able to receive alert messages, or use other HP ToolboxFX features until HP ToolboxFX has been restarted. Windows version: Win32NT - 6.1.7601.65536
HP ToolboxFX version: 006.015.01163 [ OK ] <---<< Button I believe clicking the [OK] button NEVER clears the popup window (or just makes it reappear). The normal HP ToolboxFX program window never appears.
o- As this was not helpful, I uninstalled and then reinstalled the printer and software (Installer v3.0.3.5253), using USB again. Still no problems printing or scanning, but the HP ToolboxFX error remained the same. The popup window still contained the following error. **** Window content:
HP ToolboxFX has encountered an error and can not recover. Please re-start HP ToolboxFX, or re-start your PC. You will not be able to receive alert messages, or use other HP ToolboxFX features until HP ToolboxFX has been restarted. Windows version: Win32NT - 6.1.7601.65536
HP ToolboxFX version: 006.015.01163 [ OK ] <---<< Button I believe clicking the [OK] button NEVER clears the popup window (or just makes it reappear). The normal HP ToolboxFX program window never appears.
o- I then tried a forum posted claimed solution (follows). This did not resolve my ToolboxFX problem but did reset the error window content and software functioning back to its original non-working state. Now I am back at square one. Printer still works but cannot use ToolboxFX at all. Posted claimed solution START: ****
From pcwizard on 08-03-2012 08:52 AM
Re: LaserJet M1536 ToolboxFX error Hi Maddie54, Try the following and see if it works for you;
o- Please go to the following directory C:\ProgramData\Hewlett-Packard\ToolboxFX\Settings
o- Under this directory delete all the files in Settings folder.
o- Then reboot pc and restart the printer. *This can occur when the IP has changed or the printer had lost communication and been re-connected. I am an HP employee.Posted claimed solution END: **** **** Window content:
Cannot connect to the device. Make certain that the device's power cord is plugged in, the power is turned on, and that all cables are properly connected. Check the Troubleshooting tab or product documentation for more information. [ OK ] <---<< Button Clicking the [OK] once displays the same popup window again. Clicking the [OK] button a second time opens HP ToolboxFX but shows my printer status as not connected displaying a red square with white “X” inside it.
*-*-*-*-*- I noticed that the HP uninstall process leaves a large quantity of abandoned folders and files scattered on the file system. I can only imagine that it has done something similar to the registry files. I can only imagine that since I know ToolboxFX works on other PC’s and DID work on mine, at one time, there must be a way to get it to work again. Perhaps there is a better uninstall utility (or manual procedure) that can remove whatever is causing the ToolboxFX software to not work. I hope someone has some useful insight into this problem. Would be nice to use the HP ToolboxFX software to receive faxes from one of our networked printers.
Thank you very much for your assistance.
Paul -
This is the error I get. I did not find this on the itunes webpage...
"itunes cannot connect to this iphone. An unknown error occured 0XE80000065." Does anyone have a solution. I am not connecting an iPhone, but an iPod. I cannot therefore sync my iPod to my iTunes.Hi prolough,
Here is a link that should help:
http://support.apple.com/kb/TS3221
Cheers,
GB -
"Present Online
Error starting online presentation
Cannot connect to this service. Check your network connection and try again."
On March 31, we starting experiencing this issue across our entire domain. We have not made any changes to our network configuration. We are using the same ISP, routing hardware, computer hardware, software versions and group policy settings as we were on March
30.
The issue appears to be related to network connectivity.
Here is what I have found so far:
We have three networks in our building and two ISPs.
Network-A uses ISP-A and is affected by the issue. Network-A is our corporate domain.
Network-B uses ISP-B and is affected by the issue.
Network-C uses ISP-B and is not affected by the issue.
If I take a Network-A domain member and launch PowerPoint while connected to Network-A and ISP-A I am unable to upload PowerPoint presentations.
If I connect the same computer to Network-C, the issue persists.
If I close PowerPoint, connect to Network-C, and reopen PowerPoint while connected to Network-C, I am able to upload presentations.
A non-domain computer is affected by the issue if PowerPoint is opened while connected to Network-A or Network-B, but unaffected if PowerPoint is launched while connected to Network-C. Again, in this scenario, switching connections while PowerPoint is open
has no effect.
The issue appears to be caused during PowerPoint start-up and not while attempting to share a document.
Microsoft is either unwilling or unable to find a resolution and has finally resorted to simply ignoring my calls, voicemails, emails, and ticket requests regarding this issue. Any suggestions would be greatly appreciated.
Here is a brief description of our configuration and what I have tried so far.
Windows Installer Version 5.0.7601.18493
OS Details Microsoft Windows 7 Enterprise , SP 1, Version: 6.1.7601, Codepage: 1252, Country Code: 1, Language: 1033, System Type: x64-based PC
Microsoft Office 365 ProPlus - en-us
ProductVersion 15.0.4701.1002
License Family: OfficeO365ProPlusR_Subscription1
License Status: 1 - LICENSED
Intel Core i3
4GB DDR
ISP-A => 100mb fiber
ISP-B => 30/50mbps down / 3/5mbps up cable
Clearing the internet cache
Clearing the OneDrive cache
Adding all related office.live URLs to trusted sites
Selecting lowest security settings for trusted sites
Changing permissions on the .ppt file to allow full permissions to everyone
Creating a blank PowerPoint presentation
Changing the location of the .ppt file to the local drive's user folder
Upgrading Office
Repairing Office
Downgrading Office
Installing Skype (Microsoft recommendation)
Leaving the domain
Rebooting the routers and switches on Network-A
Rebooting the router on Network-B
Upgrading the firmware for the router on Network-B
Disabling the firewall on Network-B
Enabling the firewall on Network-C(in an attempt to induce the problem)The problem seems to have fixed itself, the computer may just have needed to be restarted.
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