ISync does not correctly connect with or identify my Samsung A437 Phone

I just got an AT&T Samsung A437 Phone (courtesy of work). I have connected the phone to my computer via the USB cable supplied by AT&T, but the phone is not correctly identified/connected to iSync. The phone shows up in iSync as an "unidentified Motorola phone" and iSync won't/can't talk to it. The phone also does not mount on the desktop for file transfers.
Any help or suggestions (besides the obvious "get an iPhone" - my company bought this subscription - I don't have a choice of equipment) would be appreciated. TIA.
Webb Sussman

I also have a A437 and am trying to get my MacBook Pro to recognize it with no success. There doesn't appear to be an option in the Samsung setup to make the device 'recognizable', but I thought the Mac would simply find the device when I went into setup.

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