ISync does not properly retrieve address book data, links broken

Hello,
My syncing attempts with my Motorola phone keep failing (no data is transmitted to the phone; the phone has no contacts currently). I think I can see the problem: iSync has different groups of contacts in its list than that exist in address book. What I mean is: in the dropdown menu in iSync where you can select what group of contacts to sync, it has the groups that I once had in address book, but which are now changed. I think this happened since I installed snowleopard. During my leopard days, I moved some apps to different folders; with the install of snowleopard, I think the links between the apps have not been reset well.
Do you know how to fix this?

The most likely solution is to launch iSync application ,and then in the preferences menu, click on Reset Sync History button. This resets configurations for the iTunes synchronization of calendars and address books.

Similar Messages

  • Search option does not work in address book

    The search field (upper right corner of window) does not work in address book (version 4.0.5) of my friend's Power Book. I eliminated the possibility of a corrupt plist (preference) file by dragging them to the desktop and restarting but it still didn't help. Any other ideas?
    Meg

    If searching in Spotlight works, I don’t know what could be the problem. You may try this:
    1. Open Address Book.
    2. As an extra safety measure, do File > Back up Address Book and save the backup wherever you wish.
    3. Go to Address Book > Preferences > vCard, set the vCard Format to 3.0 and check Export notes in vCards. Close the Preferences window when done.
    4. Select the All group in the main Address Book window and do File > Export Group vCard (the command should read “Export Group vCard”, not just “Export vCard”).
    5. Quit Address Book, Mail, and any other applications that might use Address Book for something. Or just quit all applications to be on the safe side.
    6. In the Finder, go to ~/Library/Application Support/AddressBook/ and trash any ABPerson.skIndex files you may see there. Open Address Book and check whether the problem is fixed.
    7. If the problem persists, quit Address Book again, in the Finder go to ~/Library/Application Support/, and move the entire AddressBook folder out of there, e.g. to the Desktop (to be deleted after fixing the problem and making sure you don’t miss anything).
    8. Open Address Book and try doing File > Revert to Address Book Backup to restore the backup you made in step 2. If the problem persists, repeat step 7 and this time try doing File > Import > vCards to import the cards exported in step 4.
    Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.

  • Question: why mail does not recognize an address book  group

    i could not find an address book forum - excuse me if i post here.
    an address book group with about 20 names has worked well for a year.
    today i added and deleted a few names. now mail does not recognize the name as an email group.
    i created a new group with a new name and imported all the names in one block from the non working group. the new group also is not recognized as having email addesses in mail.
    my other groups seem to work fine.
    i had entourage for awhile and had to rebuild it periodically. do i need to do something similar here.
    thanks

    Check the names of your groups that you have this issue with to make sure you don't have any special characters or extra spaces at the beginning or end of the group name.
    I just found another posting on the message boards that solved my issues. Someone discovered that they had a blank space in their group name which was causing the error. I didn't have any extra spaces at th end of the group name, but I did have a period in my group name (St. Francis). I removed the period from the group name in address book and now the emails send to that group without the error message.

  • IPhone does not sync with Address Book

    When syncing my iPhone, Address Book and Contacts do not sync.
    Called applecare, they were totally unhelpful!
    I now have changed Address Book entries on my Mac, as well as independently changed and added other contacts on the iPhone, so I am afraid to blow away one or the other libraries and lose one of these sets of changes. At least that's what I think is being recommended in the other thread that comes up on this topic: https://discussions.apple.com/thread/1413283?start=0&tstart=0
    Using iPhone 3GS with recent MacBook Pro (10.6.8). All software updated, etc.
    Thanks for any help.

    Thanks for the tip.
    I reset the sync history as you suggested.
    When syncing again, contacts are tranferred from Mac to iPhone (or so it says). Once.
    But contacts created on the phone have not been transferred in the other direction.
    And when I create a test contact on my mac and sync again, it does not transfer.
    Any thoughts?

  • IPOD Touch does not sync with Address Book

    Hello,
    I recently purchased a 16GB iPOD Touch. I synced with itunes on my Mac successfully (10.5.1), however i am unable to get my Address Book to sync with the iPOD
    Any ideas - i have enabled iTunes/iPOD to sync with my Address Book when i connect my iPOD, but no joy.
    Ideas?
    Thanks

    I can no longer sync my iPod Touch with my Address Book. I'm not sure if this started after I updated iTunes (now at 7.6.2), but the two no longer sync. I tried clicking the advanced option (Info tab in iTunes) to copy over all contacts to my iPod, but nothing changed. I tried the advice to check only a few groups, and it did remove the other groups. So I tried reducing the # of groups I was using.... Then when I checked sync all contacts again, all the old groups showed up again on my iPod, that no longer existed in my Address Book. Strange! Also frustrating and time-consuming.
    I don't think this question is "answered" yet. Has anyone found a solution? How do you notify Apple of this type of problem?

  • Find doubles function does not work in address book

    I had about 40 doubles in address book.
    I choose the function 'find doubles'
    It didn't find the doubles so I had to remove them manually.
    Has this happened to you?

    Try the steps I posted here: https://discussions.apple.com/thread/3222240

  • Search field does not work in Address Book

    Text typed into Address Book's search field just sits there. No hits, no response whatsoever.
    It used to work . . .
    Spotlight itself seems fine. It locates contacts in Address Book.
    I've rebuilt the Spotlight index.

    Same issue....for a couple of months now....starting to see enough of us that it is an issue. I've deleted plists, etc, etc. Anybody have any ideas? I have 1000+ names in my address book....

  • MacBook & iPod Touch not syncing iCal & Address Book data

    I have been unable to sync iCal & Contact data between my MacBook and iPod Touch for some time. The iPod shows up in my iTunes but when highlighted with the Info tab clicked neither my contacts nor calendars appear in the appropriate boxes so that they may be synced. I receive a message stating that it is unable to sync this data because syncing is not enabled. When I click 'Yes' to enable syncing I get a message stating that syncing can not be enabled on this computer. I then click 'Override' which essentially does nothing. I am not sure what happened to create this problem nor how to fix it. Any ideas or suggestions?
    Thanks,
    Joe

    Jim,
    I found instructions on how to reset SyncServices via Terminal command. After trying it this is the message I received:
    Last login: Sun Jan 31 16:49:44 on ttys000
    You have new mail.
    joseph-geliss-macbook:~ josephgelis$
    joseph-geliss-macbook:~ josephgelis$ /System/Library/Frameworks/SyncServices.framework/Versions/A/Resources/resetsyn c.pl reset
    2010-02-01 14:26:35.328 perl[1400:10b] SyncServer is unavailable: exception when connecting: [NSPortCoder sendBeforeTime:sendReplyPort:] timed out (286748795.327084 286748795.328117) 1
    PerlObjCBridge: NSException raised while sending resetSyncData to NSObject object
    name: "ISyncServerUnavailableException"
    reason: "Can't connect to the sync server: NSPortTimeoutException: [NSPortCoder sendBeforeTime:sendReplyPort:] timed out (286748795.327084 286748795.328117) 1 ((null))"
    userInfo: ""
    location: "/System/Library/Frameworks/SyncServices.framework/Versions/A/Resources/resetsy nc.pl line 38"
    ** PerlObjCBridge: dying due to NSException
    joseph-geliss-macbook:~ josephgelis$
    I keep getting this message indicating that I can't connect to the Sync Server. I am not sure as to what the significance of this is or how to rectify it.

  • Palm contacts do not sync with address book

    Contact data from my Palm Tungsten does not sync with Address Book. I am running the latest Palm OS and Desktop with iSync 1.5 and Panther OS 10.3.9. Calendar is syncing correctly. According to the log, iSync thinks that the Address Book is also working but no data gets transferred in either directon. Any suggestions? Thanks.
    Power Book   Mac OS X (10.3.9)  

    Hi,
    i also used iSync for a long time with my Tungsten. BUT(!) iSync is very poor! I learned to know MissingSync and this is a really cool App! Now i have categories in my calender after syncing with my Titanium, i have all adresses and there are a lot of more cool features. Look here:
    http://markspace.com/
    for more information.
    Michael

  • Email function doesn't use address book data (OSX)

    Do you realy have to manually type in addresses? Why not use the address book data from the system (OSX in my case). I must be missing something because this is too absurd....

    I think a lot of people wanted email integration, and that the address book is not integrated came as a big surprise. I've spent a lot of time making my address book on my Mac sync across all my devices (and not without heartache too). To have to maintain another seems a real mistake.
    Currently I have some clients who will only accept submissions via email, so cutting this workflow down, and minimising the number of intermediate files I create and then have to trash after emailing them would be a major benefit.
    There's not even an import funtion. As Tom Hogarty says "I realize that this feature has 1998 written all over it but it’s still a very common request to be able to email from directly within Lightroom." However  the implementation is also very 1998 with this very limited integration.
    When you actually email, from a mac at least using apple mail, it does pop up the message pane. So you do have a chance of adding addresses from your address book at that point. And choosing the email account from which you send the email (I have a number of accounts defined in my mail). And checking your're sending the right stuff! But it's all extra work.
    But if you do need to use your OS address book then you can just use a dummy address (I created me with a nonsense address) and use that for speed.

  • Why does Lion KEEP reversing changes you make in address book and other applications without your consent and without wanting it to??? Plus address book will NOT import old address book contacts from Snow Lepoard 10.6 and keep them.  This Lion OXS 7 is ..

    Why does Lion KEEP reversing changes you make in address book and other applications without your consent and without wanting it to??? Plus address book will NOT import old address book contacts from Snow Lepoard 10.6 and keep them.  This Lion OXS 7 is .. becoming very frustrating ... it will NOT keep changes made in the Address Book and it has destroyed my contacts which I only have electronically since 10.4 in my address book. I am NOT happy with this OS7 it has a lot of issues and faults.  How can one stop automatic reversing of data when inputting???
    Please help! 
    Wished I NEVER upgraded to this Lion!!!
    Carmelo

    Relax. Your address book database is corrupted.
    If you are syncing your Contacts with MobileMe or something else, disable it for now.
    Backup your address book by going to File>Export>Address Book Archive.
    Quit Address Book.
    Open your Library by holding down the Option (alt) key while selecting the Go menu in Finder. Select Library. Navigate into your Application Support/AddressBook folder and delete the addressbook-v22.abcddb file.
    Open Address Book. It will recreate the database from the raw data.
    See how that works. If it is ok, then reenable syncing and see how that works.

  • Contact Modify & Create Date not displayed in Address Book

    I use the create & modify date a lot in Microsoft Outlook's contacts.  Although those fields are supported and updated by the Apple Adderess Book, I can't see a way to display or sort on those in the Apple Address Book.

    After several days of trying, i finally seem to have it working. What i ended up doing was exporting my backing up my addresses on another computer that still had Snow Leopard on it. I exported both as .abbu and vCards. I was then able to get the vCards into iCloud.
    Problem was, i could not get them to import into Contacts in Mavericks. I could not even add the iCloud account to contacts. It would let me sign in and choose contacts, but iCloud never showed up in the accounts nor did the contacts show up in Contacts.
    After trying repairing permissions and resetting the PRAM to no avail, it occured to me to delete the Address Book folder from /Library/Application Support
    Once that folder was gone, i was able to add iCloud to the accounts and import the .abbu file from Address Book.
    So if you did not export your Address Book contacts before updating, you will need a second computer that is still running Snow Leopard to export the contacts. Then you can delete the Address Book folder from the Library and you should then be able to import the contacts into Contacts on Mavericks.
    Hope this helps.

  • HT2486 Address book data loss / iMac 10.5.8 / despite backing up on a NAS all data lost, including in the backup. How can I retrieve it? Thanks

    Help! All my address book data disappeared from one day to the next. I entered my NAS back-up but all the address books going back in time are empty.
    Then I got clever and thought I would sync my contacts from my iPhone 4 to my iMac. Brilliant idea - now all my iPhone contacts are gone as well except for 14 address that must have been input after my last sync with iTunes.
    Can anyone help my find my lost data?
    Thanks
    Paul
    P.S. all help appreciated, especially in simple English as I am not a techi!

    Paul, get one of these...
    Find Any File...
    http://www.macupdate.com/info.php/id/30079/find-any-file
    I'd get EasyFind...
    http://www.devon-technologies.com/download/
    Search your whole drive for...
    AddressBook.data
    Do we find a bigger one?

  • Photo/Images will not save in address book. Please help

    I am on a macbook 13 aluminum running 10.5.8 and when I try to add an image to a contact in my address book it does not work. I can select one or drag one onto the image icon and it will show the crop image box, but when I click SET, it does not work. Once set is pushed it just closes the image box and returns to the contacts information with no image on the card. HOWEVER it DOES work on my own owner contact card (either using the built in camera or dragging an image - the one with the little person next to it. Please help.
    ALSO, does anyone have any suggestion on the best method to have attached images of business cards associated with the contact? Obviously once I get these images working in the first place. Thank you

    I solved this problem with these directions, although not specified for my problem, moving the address book folder out of the application data worked.
    http://discussions.apple.com/thread.jspa?threadID=1134021
    After fixing the filesystem issues, which you say you’ve already done, try re-creating the Address Book files that may have become corrupt, one at a time, as follows — or restore them from a backup if you have one:
    1. Quit Address Book, Mail, and any other applications that might use Address Book for something. Or just quit all applications to be on the safe side.
    2. In the Finder, go to ~/Library/Application Support/AddressBook/. Make a backup copy of this folder, e.g. by dragging it to the Desktop while holding the Option (Alt) key down. This is where all your contacts are stored.
    3. Go to ~/Library/Preferences/. Move com.apple.AddressBook.plist and com.apple.AddressBook.abd.plist (if it exists) out of there (e.g. to the Desktop). Check whether the problem is fixed.
    4. If Address Book keeps crashing, go to ~/Library/Caches/ and move the Address Book and com.apple.AddressBook folders to the Trash (there is no need to empty the Trash yet). Check whether the problem is fixed.
    5. If Address Book keeps crashing, go to ~/Library/Application Support/AddressBook/ and trash any ABPerson.skIndex files you may see there. Check whether the problem is fixed.
    6. If Address Book keeps crashing, try again trashing both AddressBook.data and any ABPerson.skIndex files that may have been re-created, then rename AddressBook.data.previous to AddressBook.data.
    7. If Address Book keeps crashing, try moving the entire AddressBook folder out of ~/Library/Application Support/.
    The above procedure may introduce synchronization issues if you use .Mac or iSync to synchronize your Address Book with other computers or devices, so be sure to back up your Address Book data now if the problem is fixed.
    Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.
    iMac G5 17" (iSight) Mac OS X (10.4.10)

  • E51 address book data access via Bluetooth to Garm...

    I have a new E51 but cannot access address book data via Bluetooth from a Garmin Sat Nav (model 310). Worked perfectly with old Nokia 6310, but returns a 'no can do' message when using the E51. Lack of this feature is a big problem - surely Bluetooth communication is supposed to work to a common standard. This is not good. Does anyone have a solution or know of a patch to cure this? Thanks.

    All metioned problems are Samsung's fault. Blame them.
    I've been assuming it was a Samsung problem, and have posted help requests in cell phone forums that Samsung engineers and/or support allegedly reads. I was hoping there might be some way to automate a workaround from the computer end...
    Now, if Address Book had an option to define the fields that are to be exported or perhaps automatically sub Company Names for last names the problem would be solved when exporting for cell phones. I can't belive no one has ever encountered this before -- it has been a problem with every cell phone I have ever owned.

Maybe you are looking for