ISync Palm Conduit cannot be configured with the HotSync Manager UPDATE

First, I apologize for the SPAM-like posting of the material below in the existing threads regarding this issue. It is—unfortunately—the most effective way to garner the attention of earlier posters and gather this information.
Apple continues to investigate the issue, and needs this information to isolate and identify the problem. It is characterized by the apparently successful installation of the bundled iSync Palm Conduit using the Enable Palm OS Syncing… option in iSync 2.4 with either Mac OS X 10.4.9 or 10.4.10, but with the result that this conduit—normally visible in and configurable with the HotSync Manager—cannot be seen and therefore not configured.
In order to help Apple software engineers isolate and identify this issue—if you are affected by this specific issue—can you please provide the precise build number for the operating system on the machine that exhibit this problem?
To do so, select About This Mac from the Apple menu, and—beneath the Mac OS X label—press the Version 10.4.9 or Version 10.4.10 label. That value will change to something like 8P1xxx. Please respond to this message with that build number, the version of Mac OS X 10.4.x you have installed, and the last three digits of your machine serial number.
Thank you in advance for providing this information.

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Installing iSync Palm Conduit

Using an iMac G5 with 10.4.3
I tried to install iSyncPalm.dmg and got the message: iSync Palm Conduites cannot be installed on this computer.
iSync Palm Conduit requries iSync to be insatlled first. Problem is that iSync is installed and is visible in the menu at the top right of the computer. How do fix this problem?

The iSync Palm Conduit package you downloaded - version 1.2 - cannot be installed on a machine running iSync 2 or later. That conduit is intended for use only with iSync 1.5 or earlier.
iSync 2 and later for use with Mac OS X 10.4 and later has the conduit 'built-in' and it is installed when you setup up iSync to synchronize a Palm device. To do so…
• launch iSync
• select the option to Enable Palm OS Syncing… from the Devices menu
• follow the instructions which appear in the dialog box
You do not add a Palm device to iSync using the Add Device… option as with other devices. It is added - and the iSync Palm Conduit installed and activated - as a result of the steps I outlined above.
Make sure that before you do this, you have installed or updated the Palm Desktop to version 4.2.1 release D if your Palm device is supported by this package. More information is available here:
http://www.palm.com/us/support/macintosh/macdesk421revd.html

ISync Palm Conduit with third party conduits?

Although we use the iSync Palm conduit to sync our Address Book data to our Palm devices, we use Meeting Maker as our calendar application. This has been fine under Panther...we would turn off calendar syncing in the iSync conduit and the respective data would synchronize properly. But under Tiger, the Palm conduit installed by iSync checks to see if there are third party conduits installed and if so, insists on disabling them. We can manually move the Meeting Maker conduits back into the Conduits directory, but anytime iSync is opened, it gives an alert that conflicting conduits need to be moved. This is most frustrating, especially considering that the whole process ran perfectly under Panther. Is there any fix or hack that can prevent the problem under iSync in Tiger?

Actually, there is a simple fix. Although this step was not necessary under Mac OS X releases prior to Mac OS X 10.4, you now must uncheck the Calendar option in iSync, quit the program, then toss this iSync preference file:
com.apple.isync.plist
You will find that file here:
Macintosh HD:Users:<username>:Library:Preferences
When you next launch iSync, that preference file will be recreated, but you will now be able to synchronize your contact data with the Address Book using iSync and your calendaring data with Meeting Maker.

Can't open iSync Palm Conduit

I'm trying to synchronize my new Palm Z22 with iCal and Address book. Michael Lafferty solved my original problem of not getting iSync. I have downloaded iSync Palm Conduit and it appears as a "pkg" and was said to be installed successfully. However, it doesn't show up as a usable program and iSync doesn't detect my Palm device.
iMacG5 Mac OS X (10.3.9)

It isn't a program - it's a conduit. The process of running the installer placed a copy of the iSync Palm Conduit—which appears simply as Apple in the Finder, or iSync Conduit in the HotSync conduit list—in your active Conduits folder.
And, your device will not show up in iSync until you add it using the HotSync Manager or the HotSync menu option of the Palm Desktop to configure it, by selecting the conduit and checking the box labeled Enable iSync for this Palm device.

ISync palm conduit in 10.5 - won't work under user imported from 10.4?

My Palm m500 was syncing fine with my PowerBook G4 running Mac OS 10.4
I recently got a spiffy new MacBook Pro (Penryn) with 10.5, and although the Palm does communicate and sync via Palm Desktop, it no longer syncs via iSync with iCal & Address Book. I keep getting the following in the hotsync log:
< snip >
OK Install
iSync Conduit starting 3/13/08 10:38:34 PM
iSync Conduit: received NULL message, disconnecting...
OK iSync Conduit
</ snip >
==========
Other info:
I imported the user info for my main user from the old 10.4 installation using Migration Assistant.
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• Copied the old user folder to an alternate location, and removed the Palm folder from username:Documents:
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• Enabled Palm Os Syncing from within iSync (works fine, so long as the account being used has read/write permissions to HD:Library:Application Support:Palm HotSync:Conduits)
• "Enable iSync for this palm device" from the iSync conduit within HotSync Manager.
During a sync, iSync kicks in and "connects", but can't get past AddressBook syncing, and never actually sends info to the Palm device. Presumably, this is where the "NULL message" is received and syncing stops. When I specify "Erase data on device then sync" in iSync (for first syncronization), it does indeed erase address book data on the device, but never sends anything to replace it, but also does not touch the calendar data on the palm device.
Furthermore, I tried the same procedure when logged in as another administrator account (what is normally the main administrator account on this computer), and synced first without iSync, then enabling "iSync for this Palm device". Under this other account, the syncing works. I can add events to iCal, and contacts to address book, and they are transferred sucessfully and synced with the palm device. But it still does not work when logged in as the main user (even when administrator privileges are enabled, which I normally don't want), which actually has all my iCal and Address book data (which syncs successfully through .Mac with my computer at work).
There should be plenty of free space on the device for all my calendar & contact data (3MB).
Given that syncing DOES work for one administrator user (which was never before set-up for this), but not for the user that was imported from 10.4 and was syncing successfully before, I have a suspicion that there's either some leftover files that I missed, or a permissions conflict within the user's home folder that I am missing. Has anyone else been able to resolve this issue, or have any suggestions based on this information?
Much appreciated.

Experimentation reveals that:
• replacing the old addressbook data with blank allows syncing to work without problems.
• having multiple groups causes the same error: BUT only on the first sync (set to “Erase data on device then sync”, but also if set to “merge”). Adding groups after a successful initial sync did not interfere with further syncs.
• deleting groups from existing AddressBook data does allow a successful first sync.
• but adding them back in again breaks the sync.
Having no groups would seem to allow a successful sync.
see http://discussions.apple.com/thread.jspa?messageID=6805570&#6805570
I don’t want to have to limit myself to this. I do use groups rather a lot and it would be frustrating to have to give up using them just so I can sync my Palm in Leopard.
The following does NOT solve the problem:
1. Move old Address Book data to a backup location (after exporting AddressBook library)
2. do a first sync
3. re-import full Address Book data from archive
4. continue with regular syncs.
• only sync one Group still leads to the same error.
• iSync 2 doesn’t run under Leopard (error message along the lines of “You can’t use this software with this version of Mac OS”).
• I also tried to use the previous iSync palm conduit (v3.0.2 instead of v3.1.0), but got the same errors.
For now, I removed all the groups and synced my contacts to my Palm, but I then turned off syncing for contacts within iSync, so I could recover all my Address Book Groups. Fortunately, I need to update Calendar information more often than contact info, and I won’t be able to change contact info on the Palm device. When I do want to do a periodic update to my Palm device, I will have to:
1. Backup my address book
2. Delete all groups (but not the contacts within them, which stay in the library itself)
3. Turn contact syncing on in iSync
4. Sync the Palm device
5. Turn contact syncing OFF in iSync
6. Recover my Address Book Library & groups from backup
Not as simple as I would expect from Apple software ... I hope this issue gets fixed in iSync 3 (Leopard).

ISync palm conduit does not allow Mac overwrite palm, or does it?

A HUGE problem I am seeing with iSync is there is no way to force it to set one device to overwrite a flawed one.
I had my Palm loose its data. No problem thiis had happened once before and i set my palm desktop hotsync to have Mac overwrite Palm.
This time the iSync conduit does not allow that, it doesn't allow anything! so I tried it and wow, it synced the palm as NEWER data and wiped out my address book and calander, NOW that was useful.
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What should we do now?
How can I get rid of iSync and use the Palm Hotsync
OR
How can I set a direction in iSync, none of the menus show anything like this.
At this point I would have to say iSync and other devices that have had Dataloss *****
any help is appreciated
Bruce

Welcome to Apple Discussions.
There is no explicit directional control for data flow in iSync under most circumstances, and this is clearly a shortcoming of the program itself and of the iSync Palm Conduit. This limitation can be overcome, but you need a thorough understanding of what your options are, and what your responsibilities should be to avoid data loss.
In general terms, iSync works to 'equalize' data sets on each device in your pool, by taking additions, changes and deletions made on any device and transferring these additions, changes and deletions to all other devices during the synchronization process. Understanding that, you can see that if you reset your Palm device in a manner which removes your calendaring, tasks and contact data, then a synchronization will remove the matching records from both iCal and the Address Book.
To avoid data loss following such a substantial change on any device in your pool, you should back up your iCal and Address Book data using the backup feature built into each application prior to initiating the next synchronization. That way, should the data be removed during an event, it can be immediately restored to the state it was just prior to that synchronization event.
You can overwrite your Palm device to avoid this sort of problem only when iSync 'believes' that you are performing a first-time synchronization. That situation can be triggered by either…
• first removing your device from iSync, then choosing to Enable Palm OS Syncing… again, or by
• opening the iSync Preferences… dialog and pressing the Reset Sync History… button under the Advanced section
When you next try to synchronize, you will be asked if you want to Merge or Replace data: choose Replace to overwrite the data on your handheld device.
Admittedly, this application is very poorly documented, and - at times - clearly unreliable. It's easy to understand why you would not have been aware of the catastrophic loss of data that loomed before you as you prepared to synchronize your data, believing that it would be restored to your Palm device.
You can certainly stop using iSync and return to the Palm Desktop, but that precludes synchronizing your data with iCal and the Address Book, so that option is not as nearly attractive as it might seem at first glance.
PowerBook G4 12 867 MHz 640 meg 40 gig SuperDrive Mac OS X (10.4.3) What problem? I use the The Missing Sync for Palm OS

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Hi marissa, welcome to the forums,
you may or may not be in the right place, but it would certainly help members to help you if you could post exactly which Lenovo system; notebook / computer, you have and which operating system is installed on it.
Thanks in advance
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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Keith wrote :
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ISync Palm Conduit cannot be configured with the HotSync Manager UPDATE

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