It does not update

I bought a brand new iphone 5 and it is not updated. So I connected it to the computer and does not appear in the computer nor in itunes but the only thing the iphone does is charge

Hello there, Walter10.
The following Knowledge Base articles provide steps for troubleshooting the issue you're describing, depending on your Operating System:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
or
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for reaching out to Apple Support Comunities.
Cheers,
Pedro.

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