It doesn't help to try transfer purchases by way of file,devices etc. The message is still cannot read on this computer. Any other ideas?

Still cannot transfer purchases via that route, any other suggestions?

Select in browser your movie, click Export on toolbar, choose iTunes, QT etc. then choose size of your file in opening window. And then click Export in this window.

Similar Messages

  • Whenever I try to update iTunes to 10.5 I get the message 'There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.'

    Whenever I try to update iTunes to 10.5 I get the message 'There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.'
    I then uninstalled iTunes to try and reinstall it but I still get the same message for both 10.5 and previous versions, please help!

    My situation:
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    My system: XP SP3 with all latest updates.
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    Did more research and the following worked (not known if all steps outlined were necessary) (I do not guarantee success nor any more issues as a result):
    - ran: MicrosoftFixit.ProgramInstallUninstall.exe (did JUST the patch option).
    - ran: Windows Installation Removal Tool.exe (uninstalled JUST the iTunes program installer folder) (this does not remove the actual program).
    - removed all apple software update registry entries.
    - removed: C:\Documents and Settings\All Users\Application Data\Apple\Installer Cache\(JUST the software updatefolders) (hidden folder).
    - removed: C:\Documents and Settings\current user\Local Settings\Application Data\Apple\(JUST the software  update folders) (hidden folder).
    - DID NOT need to restart
    - downloaded latest iTunes update (1051)
    - opened using WinRAR
    - extracted all files
    - ran JUST the apple software update MSI
    - it succeeded
    - ran JUST the iTunes MSI
    - it succeeded
    - normally I then uninstall the apple software update program, but DID NOT this time
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    Hope it works for you.

  • I just downloaded itunes onto my new laptop and I am trying to burn songs onto a cd that I had purchased previously and I am getting an error message that states I must authorize this computer. What does that mean?

    I just downloaded itunes onto my new laptop and I am trying to burn songs onto a cd that I had purchased previously and I am getting an error message that states I must authorize this computer. What does that mean?

    If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
    If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
    (95452)

  • When i try to purchase an app i get an 'unknown error' message.  How can I get this corrected.  i can't purchase anything or update any of my apps

    get an unknown error message when i try to make purchases with my apple ID.  How can I fix this?

    Try resetting your iPad and see if that fixes this situation for you.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • I can purchase books and music but when I try to purchase something for my games I get the message that my purchase can not be completed and to contact this site. Whats the problem?

    Why can I purchase music and books but not items for my game?

    It is sound advice whether you believe it or not.
    Have you tried ALL of the the troubleshooting steps here?
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  • Lightroom 3 (Vers 3.6) - "An error occurred when attempting to change modules" - is the message I get when clicking on Develop or any other option. I have deleted and re-installed the .dmg file, but it still keeps happening. Can anyone help?

    I just downloaded Lightroom 3 (Vers 3.6) and once I installed it and opened it, it said that there are an error changing modules. I deleted it and re-installed the .dmg file and it still gives me that error. Can anyone help?

    Error changing modules | Lightroom

  • Thank you for your help, I followed your suggestion, but still I can not open the site I need to access... Any other ideas???.

    I still can not open the page I need to access.... Popup blocker is off. Any ideas...????

    Who are you addressing?

  • Every time I try to log on I get: "Do you want to allow the following program to make changes to this computer?"

    A few days ago I started getting the following message EVERY time I try to log on:
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    I have a PC using Windows 7.
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    A possible cause of this error is that Firefox is set to run as Administrator.
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    Right-click the Firefox desktop shortcut and choose "Properties".
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  • I can't play some songs I recently downloaded because when I try to I get the message that I need to authorise my computer but when I try to do this it says I've already authorised this computer.

    I downloaded 4 songs at the same time. The first and the last songs in the list play fine. If I try to play the second or third I get the message that I need to authorise this computer. I enter my id and password and it will say I've already authorised 2 out of my 5 computers (I don't know what other one I've authorised) then it will just start playing the last song out of those four.

    Delete and redownload them if doing so is free in your country.
    (97666)

  • I have a problem with my itunes. I cannot transfer apps from the itunes to my iphone 4s. Any time I try to snyc itunes tells me "The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone. HELP

    I have a problem with my itunes. I cannot transfer apps from the itunes to my iphone 4s. Any time I try to snyc itunes tells me "The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone. To authorize this computer for items purchased from the itunes store, choose, Store > Authorize This Computer. But anytime I authorize it tells me you have authorized including this computer 2 out 5 computers. And if I try again the same story over and over again. But I have many apps on my itunes which I want to transfer. Please someone help me.

    Well Authorize the Computer...........

  • When I try to open video files purchased through iTunes in Quicktime, I get the message: 'Error 23132: an unknown error occurred. This never happened until I updated iTunes, but when I try to go back to the previous version, I still get the message.

    When I try to open video files purchased through iTunes in Quicktime, I get the message: 'Error 23132: an unknown error occurred. This never happened until I updated iTunes, but when I try to go back to the previous version, I still get the message. It is more convenient for me to play videos in Quicktime since iTunes is such a memory hog. Please help.

    You may get better results if you switch to this alternate version: iTunes for Windows (64-bit - for older video cards) and, if needed, reinstall QuickTime. The new (nearly) all 64-bit version doesn't seem to play well with QuickTime. Perhaps if DRM authentication is required QuickTime needs to be able to see something that is part of the older 32-bit code.
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  • When I try to make a purchase or downlowd from iCloud I get the message that my Apple ID is disabled, how can I fix this?

    When I try to make a purchase or downlowd from iCloud I get the message that my Apple ID is disabled, how can I fix this?

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  • When i try to send email from my ipad i get the message The recipient "£)()&&£)" was rejected by the server. This has only just started to happen and I don't know why. Please help. I have tried lots of things now and cannot solve it.

    When i try to send email from my ipad i get the message The recipient "£)()&&£)" was rejected by the server. This has only just started to happen and I don't know why. Please can someone help. I have tried lots of things now and cannot solve it.

    "Your email account" means to tap on the name of your email account. Whatever it is listed as in the settings.
    In my mail settings, one of my email accounts is a Comcast account. I tap on the Comcast name and it brings up this window.
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  • I'm trying to update iTunes to 10.5.2 and I get the message that "a program required for this install to complete could not be run".  I've tried all of the steps to try to resolve this (I have a PC) but nothing works.  Help please!

    I'm trying to update iTunes to 10.5.2.  I have a Windows 7 64-bit Dell laptop, and when I try to update it, I get the message "There is a problem with this Windows Installer package.  A program required for this install to complete could not be run.  Contact your support personnel or package vendor." 
    I went to the troubleshooting page and did all of the steps they listed:  uninstalled iTunes, deleted by Temp files, even disabled AVG while I downloaded again and tried to install.  I still get the same message.  If anyone can help me, I would really appreciate it!

    You must have gone to the old microsoft post.
    Here is the link:
    http://support.microsoft.com/kb/2438651

  • My macbook wont start the screen turn blue and stay like that for hrs. It only work when i use safe mode, i try to use disk utilities to fix it but the disk utilities keep saying error and a bunch of other stuff. I dont the cds the comp came with, help.

    my macbook wont start the screen turn blue and stay like that for hrs. It only work when i use safe mode, i try to use disk utilities to fix it but the disk utilities keep saying error and a bunch of other stuff. I dont the cds the comp came with, help. i've tried the command s command p command v but nothing i've tried to the safe mode then a quick restart but nothing
    disk utility give me this:
    Process:         Disk Utility [371]
    Path:            /Applications/Utilities/Disk Utility.app/Contents/MacOS/Disk Utility
    Identifier:      com.apple.DiskUtility
    Version:         11.5.2 (298.4)
    Build Info:      DiskUtility-2980400~60
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [86]
    Date/Time:       2013-11-05 03:29:41.247 -0500
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          9522 sec
    Crashes Since Last Report:           29
    Per-App Interval Since Last Report:  981 sec
    Per-App Crashes Since Last Report:   25
    Anonymous UUID:                      F6B8E263-76C8-4C7D-AA58-48134BF4BA78
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   libobjc.A.dylib                         0x0000000100c62fbc _read_images + 312
    1   libobjc.A.dylib                         0x0000000100c79721 map_images_nolock + 1266
    2   libobjc.A.dylib                         0x0000000100c62761 map_images + 115
    3   dyld                                    0x00007fff5fc039c5 dyld::notifyBatchPartial(dyld_image_states, bool, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 853
    4   dyld                                    0x00007fff5fc0c849 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, ImageLoader::RPathChain const&) + 201
    5   dyld                                    0x00007fff5fc04d54 dyld::link(ImageLoader*, bool, ImageLoader::RPathChain const&) + 118
    6   dyld                                    0x00007fff5fc08f7c dlopen + 490
    7   libSystem.B.dylib                       0x0000000100a14e40 dlopen + 61
    8   com.apple.CoreFoundation                0x0000000100d78ef7 _CFBundleDlfcnLoadBundle + 231
    9   com.apple.CoreFoundation                0x0000000100d77e97 _CFBundleLoadExecutableAndReturnError + 1191
    10  com.apple.Foundation                    0x0000000101008355 _NSBundleLoadCode + 638
    11  com.apple.Foundation                    0x0000000101007c78 -[NSBundle loadAndReturnError:] + 742
    12  com.apple.Foundation                    0x000000010101960c -[NSBundle principalClass] + 38
    13  com.apple.framework.DUSupport           0x0000000100082080 -[DUModuleManager(_private) findDUModules:] + 405
    14  com.apple.framework.DUSupport           0x0000000100081ed9 -[DUModuleManager orderedModuleListOfModules] + 40
    15  com.apple.DiskUtility                   0x0000000100006082 0x100000000 + 24706
    16  com.apple.DiskUtility                   0x0000000100005f59 0x100000000 + 24409
    17  com.apple.AppKit                        0x0000000101444625 -[NSWindowController _windowDidLoad] + 538
    18  com.apple.AppKit                        0x00000001013e1f77 -[NSWindowController window] + 112
    19  com.apple.AppKit                        0x00000001015f61d9 -[NSWindowController showWindow:] + 47
    20  com.apple.AppKit                        0x00000001015c7c5c -[NSDocument showWindows] + 98
    21  com.apple.AppKit                        0x00000001015c64bb -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 340
    22  com.apple.AppKit                        0x00000001014f7b44 -[NSDocumentController(NSInternal) _openUntitled] + 111
    23  com.apple.AppKit                        0x00000001014f79ab -[NSApplication _doOpenUntitled] + 257
    24  com.apple.AppKit                        0x00000001014f733b -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 185
    25  com.apple.AppKit                        0x00000001014f6fd9 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 77
    26  com.apple.Foundation                    0x0000000100ffd0d6 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 360
    27  com.apple.Foundation                    0x0000000100ffcf06 _NSAppleEventManagerGenericHandler + 114
    28  com.apple.AE                            0x0000000104d7332b aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 162
    29  com.apple.AE                            0x0000000104d73224 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 32
    30  com.apple.AE                            0x0000000104d7312b aeProcessAppleEvent + 210
    31  com.apple.HIToolbox                     0x00000001028a0619 AEProcessAppleEvent + 48
    32  com.apple.AppKit                        0x00000001013fc095 _DPSNextEvent + 1191
    33  com.apple.AppKit                        0x00000001013fb801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    34  com.apple.AppKit                        0x00000001013c168f -[NSApplication run] + 395
    35  com.apple.AppKit                        0x00000001013ba3b0 NSApplicationMain + 364
    36  com.apple.DiskUtility                   0x0000000100002009 0x100000000 + 8201
    37  com.apple.DiskUtility                   0x0000000100001db8 0x100000000 + 7608
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x0000000100a27c0a kevent + 10
    1   libSystem.B.dylib                       0x0000000100a29add _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                       0x0000000100a297b4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x0000000100a292de _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x0000000100a28c08 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x0000000100a28aa5 start_wqthread + 13
    AND MORE TOO MUCH TO COPY N PASTE HELP PLEASE!!!!!

    Reset the PRAM
    Reinstall the operating system from the dvd (you will not loose your data)

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