It freezes when I push on "iTunes & App Store"

What could be the problem?

I assume that you are talking about iTunes and App Store in the settings, so try closing the settings app and reboot the iPad.
Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the Settings app then swipe "up" on the app preview thumbnail to close it.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that doesn't work, you could try resetting all Settings. Settings>General>Reset>Reset All Settings. You won't lose any data, but you will have to enter all of your device settings again and that does take some time to do.

Similar Messages

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  • HT204088 I get a blank screen when I click on iTunes app on my ipad2

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  • HT4623 I have installed OS6 on my iPhone 4.  A new app is Passbook. When I click on the App Store bar at the bottom of the page a message pops up saying Cannot connect to the iTunes Store.  It shouldn't be trying to connect to the iTunes Store, should it?

    I have installed OS6 on my iPhone 4.  A new App is Passbook. When I click on the App Store bar at the bottom of the Passbook page a message pops up saying Cannot connect to iTunes Store.  That's wrong isn't it? It should not be trying to connect to the iTunes Store but to the App Store?.

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  • Safari still  FREEZES when I click on iTunes Store Links!!!

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    2. Go to Home/Library/Caches/com.apple.Safari and delete the contents of that folder.
    3. Go to Home/Library/Caches/com.apple.Safari/Web Page Previews and delete the contents of that folder.
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    5. Go to Home/Library/Caches/Metadata/Safari and delete the contents of that folder.
    6. Go to Home/Library/Caches/Safari and delete the contents of that folder.
    7. Go to Home/Library/Safari and delete these files (if you have them):
    Downloads.plist
    History.plist
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    WebpageIcons.db
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  • Hi everyone   I'm a new iPad user (ipad2) and have tried to download a few apps. I already have a iTunes/app store account but often when I try download a app I get a message that says "your request could not be processed"?

    Hi everyone
    I'm a new iPad user (ipad2) and have tried to download a few apps. I already have a iTunes/app store account but often when I try download a app I get a message that says "your request could not be processed"?

    It  could be a problem at the other end, try again tomorrow. Also , try resetting your iPad by holding down the home and sleep/wake button till the Apple logo appears and then let it wake up, maybe that may help.

  • HT2731 Says cannot connect to iTunes Store when I click on the App Store

    I have an apple Id already set up. When I click on the App Store icon, the message says Cannot connect to iTunes Store. Suggestions?

    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Could be you are not connecting to the internet via wifi.
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    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
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    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
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    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
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    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Because when I go to the app store sends me to yahoo and when I go to itunes to google

    because when I go to the app store sends me to yahoo and when I go to itunes to google

    What? Could you please provide more detail into what you are asking?

  • Why does my iTunes / App store go to the German version when I travel in Austria?

    Since I updated to iOS 6 my iTunes Store and App Store are both going directly to the Austrian stores.  I am in Austria at the moment travelling. But how come I can't change back the Canadian stores?  I think someone dropped the ball on this one.

    No, go to "settings", "iTunes & App Stores" click on your "Apple ID:" should be some type of email address. Then hit "View Apple ID". Once you sign in w/ your password, hit "country or region" (even if it already shows the correct country) your basically reverifying. I'm guessing since you updated while on vacation your locations services were on thats why it changed countries. Anyway follow the steps update your payment info (you will only need the security code for your debit/credit card if it stayed the same). And you should be good!
    Good Luck !
    Trevor

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