It has locked and I cannot even shut down plus the icon is unresponsive

firefox locked on a website on March 23 and stopped functioning altogether as a server PLUS I can no longer shut off my MAC except manually and then manually turn it on with out the Mac start up sequence.
I cannot download updates as Firefox cancels my attempts as it cancels my effort to shut down normally ...it is a great disappointment and a disaster to this non techie who was advised to download Firefox by other more savvy users...HELP
A new Mac owner

Could you please uninstall firefox from your Mac. Also if you'd like [[Firefox Hangs]] article could also help.

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I cannot close the icloud backup message and I cannot even shut down the iPad to use any of the apps

I cannot close the icloud backup message and I cannot even shut down the iPad to use any of the apps. Any tips or help would be appreciated

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

HT1766 My mini Ipad is only 2 months old and it has frozen. The screen says that the ipad needs to be backed up on icloud but the touch screen has frozen and I can even shut it down. Suggestions

Does anyone know how to unfreeze a screen.
My mini Ipad is only 2 months old and it has frozen. The screen says that the ipad needs to be backed up on icloud but the touch screen has frozen and I can even shut it down. Suggestions

Try to reboot it. Hold down the sleep and home keys until you see the silver apple, about 20 seconds or so. It should reboot and work for you.

HT5625 my iphone is lock and I can not shut me enter the cloud i do not remember that I do please someone help me

my iphone is lock and I can not shut me enter the cloud i do not remember that I do please someone help me

Chrisj4203, thank you for your kind answer.
I have done a lot of restores to the Iphone, and resets also.
I;ve done holding both buttons as you sugested, but there is no signal appearing.
I am in Uruguay, South America and the original company is Movistar ( Telefonica) and the new sim card is from ANTEL ( the officail and biggest company in my country).
I don;t knoe what todo.
I have been trying for more than one mont.
I have gone several times to both companies. Aldo two times to Apple uruguay, and nobody can help me.

My 4S phone has completely frozen and will not even shut down.

I was trying to open a video link, and now I just have a black screen with the spinning white circle (which is not spinning). I have tried both pressing and holding the power button to try and force a shut down (nothing happened) and pressing and holding the power and home keys to reset (still nothing).

Force your device into rebooting by holding down the Home and Sleep buttons until the Apple logo appears, then release. Wait for your lock screen to appear.

When I tried to shut down my IPad( by sliding the red bar) the spinning gear started spinning and it won't shut down. The gear has been spinning for 18 hrs now. What is causing this and how can it be fixed?

When I tried to shut down my other Ipad(by sliding the red bar) the gear symbol started spinning but it won't shut down--the gear is still spinning 18 hrs later.

Try and force iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

Preview and Text Edit apps shut down in the moment i try to launch then (on Lion).

When i lauch one of this apps( Preview or Text Edit ) they shut down and an error window shows up, telling me to repport to Apple (what i have already done).
I want to know if i am the only one, and if this problem can be fixed.

After apparently loading Firefox, upon launching it I come to a screen which has a Google "fill-in-the-blank" in the center. The program did not go to its home page. When I attempted to delete the program so I could try again, I could not do so. Because the program thinks that Firefox is working properly it wants me to shut it down first. So, I am stuck with Firefox which is not working properly and not being able to remove it. Fortunately, I did not remove Internet Explorer. In any event, I can not send you a screen shot because I could never reach the home page.

Since the 3.6 upgrade, my bookmark toolbar has disappeared and I cannot add any bookmarks. The places.sqlite file is gone as is the Firefox folder in application support. It has been replaced by a Mozilla folder that has nothing in it.

Firefox will not recognize the backup file for bookmarks. It says "unable to process backup file". There is no places.sqlite file to delete. There is nothing in the profile folder

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

External 'shared' drive (WD MyBookWorld) - IP address has changed and I cannot access it, or delete the old definition and re-enter it. How do I delete or edit the definition of 'Shared' computers/drives?

I have for some time used a WD MyBookWorld external hard drive and 'connected' TimeMachine to it. This process created two 'Shared' computers visible in Finder. MyBookWorld and MyBookWorld-Backup. Time Machine connected to the one called MyBookWorld-Backup.
However, then the MyBookWorld acquired a new IP address (long story, it wasn't static). Time Machine stopped working - didn't give any useful prompts by the way, noticed by accident that it hadn't backed up for a month.
So, ideally I would just like the definition of MyBookWorld 'shared' computer/drive to be updated with the new IP address. However, I can't find out how to do this.
- I can't delete or modify the entries via Finder (or anywhere else) of the 'Shared' computers/drives.
- I CAN connect to the WD MyBookWorld via Finder/Go/Connect to Server and see the file hierarchy that Windows machines are using in their backups .
- Time Machine ONLY sees the existing MyBookWorld on MyBookWorld-Backup definition, but this fails to connect - error says that the devices doesn't exist or has an incorrect IP address.
So I'm stuck. Any one help? I can't help feeling that I'm missing something obvious.
Thanks in advance.

Well, I'm not quite sure how the communities work in AppleLand. I've had no reply from the community or from Apple. I've not experienced this level of disinterest on any other support site. Maybe my question was too boring....
As it happens, although I haven't resolved the problem as described, I've got Time Machine working again. I don't exactly know how, but I updated the firmware on the MyBookWorld to the latest, and stopped using the AirPort wireless and switched to a wired connection. Time Machine seemed to be able to find the external disk and recommence its backup regime.
If anyone cares to answer my original question that would be great. Google shows many sites with posts asking similar questions, but without any sensible, correct, user oriented answers.

Has anybody else been having trouble with there iPhone 4s randomly freezing and only unfreezing to shut down because the battery is dead?

I have been using my iPhone 4s a lot mainly for email and to text my friends. I have also noticed that my iphone seems to have recently begun freezing up. It's done this a number of times, and ive only noticed it happen after i updated the software to 5.1 version. Has anybody else been having this problem? I have takin good care of my iphone, and I care to know why my 300 dollar phone is currently being out done by any 20 dollar walgreens phone that I have had in the past.

I had major issues with the iPhone 4s battery, however it’s resolved.
The tech who set the phone up at the Apple store did so with little training.
if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
turning of locator and the push notifications from facebook--they have a lot!

My laptop seemed to be frozen and I could not shut down from the menu. I held the power button for a long time and finally it shut off. When I started it again it turned on to show a black screen with an icon of a file folder with a question mark inside

Any idea what a blank screen with a flashing folder with a question mark inside of it means???

Ambinder55,
it means that the forced shutdown corrupted some portion of the internal disk’s filesystem. Which version of OS X is installed on your MacBook Pro?

FF won't restart in safe mode...it won't even shut down.

you know that soft clicking noise you can hear in your computer? Mine stopped doing that a little while ago. It's eerily quiet.
Also, I keep getting hung up. If I watch a video on youtube (for example) FF freezes & I have to shut down the plug-in container to get things going again.
I've tried restarting the computer, but it didn't help. My system idle process is showing the number 99 in my task manager's CPU column, & I think that's related to my problems. Sometimes when I open task manager I can see that CPU Usage (at the bottom) is at 100%, but in a second it usually goes back down to 15% or less.
SO I came to the FF support page, where it was suggested that I '''restart my browser in safe mode. But it won't restart. '''It won't even shut down all the way. FF & the plug-in container are both showing as open in Task Manager.
SO when I manually shut them down, & then open FF again & check my plug-ins, none of them have been disabled (as they should be if FF had restarted in safe mode).

By soft clicking noise, what exactly do you mean? If you are hearing a clicking noise in your computer that then stopped, it is possibly your hard drive dying, or a fan in the computer that dies. You shouldn't have "clicking" noises in a PC.
As for system Idle Process, that is just the percentage of the CPU that isn't being used, if that is at 99%, it means that only 1% of your CPU is being used at that moment.
Now, as for starting Firefox in Safe Mode, let's try this. Restart your computer, then while you start Firefox, hold down the Shift Key. You should have a small box open up with a bunch of checkboxes. Don't check any of them right now. Just Continue in Safe Mode. This is Firefox safe mode, all customizations, themes, addons, etc. will be disabled. If you don't get the freezing here, restart Firefox, and disable your add-ons one by one until you find the culprit.
Also, you can try updating your graphics driver to see if this is an issue with Hardware acceleration. [https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers] has more details.

I tried to open a URL and my iphone locked, I cannot even shut it down... what do I do?

I tried to open a URL and my iphone locked, I cannot even shut it down... what do I do? The clock is stuck, I cannot charge it... its just frozen.

try holding down the home/power button together for 10 to 15 secs or until you see the apple logo and then release. Wait for you phone to boot back up.

HT1766 A message popup tells me that my ipad has not backed up in two weeks. Now my ipad is locked and I cannot cancel the message, turn it off or slide to unlock. What do i do?

I have a pop up message on my IPad that says it has not backed up in two weeks and now my ipad is locked and I cannot use it. I connected it to electricity, it is already on Wifi, and locked it with the button on top. But the message has not gone away. I cannot turn it off or remove the message or or slide to unlock. What can I do?

Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I have a virus that has taken over Safari and will not allow me to use Safari or even shut down my computer. It claims I need to send $1000 to a "green dot account to get my on line capability.Help

I have a virus that has taken over Safari and will not allow me to browse of even shut down the computer. The request is to send $1,000 to a "green dot" address to get the virus removed.
Help!
lawrencefromchatham

Command, option and escape keys held down together will open the "Force Quit" dialog window.
Quit Safari and then relaunch it while holding down the shift key.

It has locked and I cannot even shut down plus the icon is unresponsive

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