It has taken 3 days to download a rental movie. How do I cancel and get a refund.

It has taken 3 days to download a rental movie and still not complete. How do I cancel the download and get a refund?

Go here: http://www.apple.com/support/itunes/contact/
Click the big blue button and follow the prompts.

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I downloaded a rental movie (SD) onto my iPad2 and tried to play on my TV via VGA adaptor; it says not authorised. How come and what can I do?

I downloaded a rental movie (SD) onto my iPad2 and tried to play on my TV via VGA adaptor; it says not authorised. I have done this many times before. This is the dirst time I have had this not authorised message. Has anyone any ideas what what can I do? Many thanks in anticipation.

Delete the file and re-download again.

HT1657 I clicked rent on a movie it says downloading but nothing is happening. It's been 20 min. Can I cancel and get a refund?

I clicked rent on an iTunes movie. It says downloading but nothing is happening. It's been 20min. How can I delete it and get a refund?

We.are.stardust please begin the installation process from the Creative Cloud Desktop application or use a different web browser. You can find additional details on how to install Flash and Illustrator CC 2014 at Creative Cloud Help | Install, update, or uninstall apps.

HT1904 Purchased movie, downloaded music? How can I stop and get a refund, not what I ordered. No number to call.

I purchased a movie but it downloaded an album instead. I froze the download before it began but I do not want the music. How can I get rid of the downloads so, I can get the movie. Or get a credit?

TO get a refund you'll want to contact iTunes support.
Use this link to submit the form to them:
http://www.apple.com/lae/support/itunes/contact.html

HT1498 I started downloading a rental movie on apple tv, but I live in a rural area with terrible Internet download speed...is there anyway to stop the download, and resume downloading, onto my iPad when I have access in an urban setting with high speed I

I started downloading a rental movie on apple tv, but I live in a rural area with terrible Internet download speed...is there anyway to stop the download, and resume downloading, onto my iPad when I have access in an urban setting with high speed Internet?

Yes, to be honest I was a little surprised myself. But it absolutely didn't connect when plugged into the test socket (I even tried to force a connection from the Home Hub manager but it wasn't having it). It is definitely the master socket. The only extension is a small piece of (engineer installed) phone cable to link the hub and the master socket (because the socket and mains power are unhelpfully on opposite walls of the hallway).
I ran the Java download for Google anyway and it only took about an hour. The speedtester results are as follows:
Download speed achieved during the test was - 109 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :2560 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps
I don't as a rule disconnect / reboot the hub; today it has been dropping off on its own, while several days ago I tried a few reboots just to try and get a connection.
Additional info - my exchange is actually called Claypole Fenton (or vice versa). Whatever, my profile has probably been welded to 135k for days and days.
Cheers
Nick

I downloaded a rental movie on my iPad , I can't find it. Can anyone tell me where to look?

I downloaded a rental movie from iTunes on my iPad, I can't find it. can anyone tell me where it might be? Thank you.

Click on the Video App, but first make sure it transferred to your iPad by connecting to iTunes and clicking on your iPad in the left widow and then click the movie tab and make sure Sync Movies has a check in the box.

Rental movie will not play because it has been authorized by another source., rental movie will not play because it has been authorized by another source.

Hello, I downloaded a rental movie, watched the first 20 minutes with Apple TV and now I would like to restart and watch on my macbook... Itunes says it has been authorized by another device and will not play.

If you cannot resolve the issue which prevents you from playing it on the laptop, click here and request assistance.
(75593)

TS1424 Just downloaded a rental movie to my mac in SD... chose watch later ...15 min later....cannot find anywhere on this computer itunes says all available downloads have been downloaded why is this so @#$%%^ difficult!

just downloaded a rental movie and can't locate it anywhere in itunes downloads never use to be this hard not reallu worth it but would still like to watch my movie.My account info says all purchases have been downloaded.. hmmm wbere is my movie?

This is bad - I have an Apple automated response that they got my report on 12/6, 12/10 and 12/14, and I haven't heard anything from them since the 6th when I got one reply that told me to do things I tried before reporting the problem. Between the 6th and 10th I replied to their response 4 times and they ignored me, forcing me to report a problem with two more items that wont download but getting no response.
How do they get away with this kind of behavior, especially for someone with FIVE Core 2 Duo macs and thousands of dollars of of iTunes store purchases? I'm getting really ******.

HT4539 can not download my rental movies because an unknown error.... so frustrating...

can not download my rental movies because an unknown error.... so frustrating...

Nevermind, I misread.
Message was edited by: Melissimo

Can you download a rental movie from itune and move to an external drive

How can I export an itune movie to an external drive?
If I can download a rental movie and move to an external drive?

Hi Niel. Can you be move specific for those of us not tech savy? 1 - Can you provide steps to back up the library? 2 - How do you organize the library? 3 - When you move the entire iTunes folder, does it include iTunes paid for music along with downloaded music from CDs? Thanks

HT1657 I downloaded a rental movie but can't find it on the upgraded itunes. Old page showed "rentals", is there a tab that reads rentals or something different?

I downloaded a rental movie but can't find it on the upgraded itunes page. Old home page showed a tab that read "rentals" on the left side. Anyone know how to find that tab?

I have the same issue. Just rented a movie, and I can't find it anywhere. Where is it stored, and how do I watch it on iTunes 11.0.4 ?
I don't see the 'rented' tab anywhere, and nothing under 'purchased'.

HT4623 I've just upgraded my iPhone from ios3 to ios6 and it has taken my phone back in time. My most recent photos and messages are dated from a year ago. My music is fine, just messages and photos are gone. HELP?

I've just upgraded my iPhone from ios3 to ios6 and it has taken my phone back in time. My most recent photos and messages are dated from a year ago. My music is fine, just messages and photos are gone. HELP?

Restore the device using the most recent backup.
If you have not backed up the device recently, then there is nothing to restore.

I downloaded a rental movie, and now it won't play. I get an error message that says "We could not complete your iTunes store request. An unknown error occured. (-42110)" This computer is authorized, and I am online and I've downloaded rentals b4. Help?!?

I downloaded a rental movie, and now it won't play. I get an error message that says "We could not complete your iTunes store request. An unknown error occured. (-42110)" This computer is authorized, and I am online and I've downloaded rentals before. Help?!?

Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

I download a rental movie and don't want to finish the downloading but I Use the report a problem link in your account history...but i didn't get any answer from Apple

I download a rental movie and don't want to finish the downloading but I Use the report a problem link in your account history...but i didn't get any answer from Apple

The posted did what this said:
How to report an issue with Your iTunes Store purchase
The link includes the statement:
"The iTunes Store's Customer Support team will contact you as soon as possible, typically within 24 hours."
Applelover1 wrote:
Usually Apple won't respond, instead they will just fix the problem you have suggested if it is a problem that persists in other user's computers. What problem did you report? Did you ask for them to respond?

Why does it take 5 hours to download a rental movie on Apple TV.It used to take a few minutes.

Why does it take 5 hours to download a rental movie on Apple TV.It used to take a few minutes.

Welcome to the Apple Community.
It's likely network related, have you checked your internet download speed (speedtest.net) or tried anything to eliminate interference on you local network.

It has taken 3 days to download a rental movie. How do I cancel and get a refund.

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