"It is formatted incorrectly, or is not a format that iBooks can open". Can anyone help me with this message of a book that I purchased on iBooks, read, highlighted in the book and now I can't open it anymore. Please help!!!
"It is formatted incorrectly, or is not a format that iBooks can open". Can anyone help me with this message of a book that I purchased on iBooks, read, highlighted in the book and now I can't open it anymore. Please help!!!
Mine does the same thing occasionally, is your phone jailbroken? Sometimes it will work if you delete the book and reinstall it or put your phone into airplane mode then turn it back off.
Similar Messages
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I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone. What is up? Please help.
send problem to Apple.
http://www.apple.com/feedback/ipad.html
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
Cheers, Tom -
I have been given an iphone 4 from one of my friends it seem that prior to ios 7 coming out he coudnt wait so he ilegally downloaded the software and now i can't activate it as it says my iphone is not regestered please help!
Then you should talk to that person. Apple won't help you if the iOS was downloaded illegally, and since this is their community, due to Terms of Use, no one here will help you either.
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Hi, I need help with my iphone four bought in England but I live in Italy, I upgraded IOS six and now I can not read more than the Italian card, how can I contact a service center via email?
Only the carrier it is locked to can authorize unlocking it. Sounds like the phone was hacked to unlock it originally. Find out what carrier it is locked to, and look up their contact information using google or the search engine of your choice.
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I don't remember setting a pascode in the restrictions and now I can not get my icloud on, can you help me?
If you don't remember the restrictions passcode, your only option is to force the phone into recovery mode and restore it as a new device.
Do NOT restore your backup. The restrictions settings are part of the backup. -
I probably misclicked when I activated the security lock on the iPhone and now I can not figure out what password I entered. Moreover, I have patches and funky looking phone so I can not restore iphine pres itunes. Please advice.
Your only recourse is to force it into DFU mode:
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings. -
My credit card has been charged for book, however my purchase history shows no record of the transaction and I have not received the book. The online problem reporting system does not have options to report this incident. Who can I call?
Would be problems with purchases, billing, and redemption option. It's not 100% exact to your issue, but it will get you to the right department.
Go here https://expresslane.apple.com/GetproductgroupList.do then select ITunes, then Store, then Purchases, Billing, and Redemption. Then.. probably pick "My topic is not listed." -
I deleted i photo from search folder, reloaded the software and now I can not drag and drop to the desktop. Help
Look in the Applications folder to see if iPhoto is still there. If it is drag it back to the Finder Sidebar. If it is no longer in the Applications folder post back, you can also look in the Trash it might still be there.
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I have an ipad2 and was using yahoo mail. I pressed send and it didn't work however it created a draft. I then opened the draft and now I can not cancel or send it or close the window. It just remains in the mail screen. Any suggestions?
I tried that but it is still stuck in Draft. Cancel button does not work but Send button does.
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Help I have put some folders from timemachine in the trash and now I can not empty the trash can. I now realised I took the wrong action to delete these folders duh! but i canot work out how to solve the problem I now have, can anybody please tell me what action to take?
Hi Linc
Thank you for your reply. It did not work at first, I think there was just to much stuff. In frustration I held ctlr, alt and cmd keys down then empted the trash and it worked! I had to repeat the process several times as only a few folders were delt with at a time. but now are all gone.
Kind regards Dian -
I bought a HD and the Itunes Stores say that the movie (Pretty Women) has Itunes Extras. Why I can not find it? It is a mistake from Apple? What happen if I buy the movie because the Extras and now I can not watch it? I have an Ipad last generation.
What version of iOS do you have on your iPad (Settings > General > About > Version), and is it connected to wifi ?
From Buy and play movies with iTunes Extras - Apple Support :
Here’s what you need to stream the new iTunes Extras:
Mac using OS X Mavericks v10.9.3 or later and iTunes 11.3 or later
PC using iTunes 11.3 or later
Apple TV (2nd and 3rd generation or later) using Apple TV software 6.2 or later
iPhone, iPad, or iPod touch using iOS 8 or later (You need to connect to Wi-Fi. Extras won't appear if you're connected to a cellular network.)
An active Internet connection
You can use the steps below on your Apple TV, Mac, PC, or iOS device for any purchased, HD movie that features Extras:
On your Apple TV, select Movies, then select your movie to see the Extras menu. Extras aren't available from the Computer tile on Apple TV (Home Sharing).
On your Mac or PC, open iTunes and go to the Movies section in your iTunes library. Double-click your movie. If there's no Internet connection, the Extras menu will be skipped. The movie will immediately play if you already downloaded it.
On your iPhone, iPad, or iPod touch, tap the Videos app, then tap your movie. If you're connected to the Internet via Wi-Fi, the Extras menu will appear. -
Rented a movie and it stopped in the middle of the movie and now we can not get it back on without renting again. What do we do to get our movie back?
Have you tried going to settings - iTunes store - check for rentals? If it does not initially appear try logging out and back into your account.
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I imported my photos from iPhoto to the library and now I can not find them, what I can do to to get them back?
HOw about providing some details so we don't have to just make wild, off the wall guesses
What versionn of iPhoto? Of the OS? what exactly did you do and how exactly did you import? what happens? are they in the Last Import list? What is the source fo the photos? What else can you tell us?
LN -
Hi I have iPhone 4 with iOS 6 and a week ago I stop ressiv or send SMS. I tried everything but I still can't send.. I erase the version and all the data on the iPhone and now I can send SMS. But when I'm downloading my buck up the problem happened again
Please help me cuse I don't know what to do and my cellular company don't have an answer
Thank uI have to ad that its not an easy problem I did all the action in the book.
It's something with my back up -
My iphone 5 fell down from the table and now I can't touch screen or do anything with it anymore. I send it to Istudio in Thailand and they said it is non authorized so they will not fix for me. I search google and they said that my LCD has problem but people in here said the chip inside my phone have problem??? Please tell me what I need to do. And if I have to change the new, how can I know it is new or fake? Could you give me the price of it please? I'm not Thai people. I study in here so I dont know where to fix it. Please recommend me any truthly store in there if you know. Thank you so much!!!
You will need to wait for Apple to rectify the issue. Do not make changes at your end.
https://www.apple.com/support/systemstatus/
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