It is impossible form me to sign in with my apple ID in the iTunes store
When i try to sign in in the iTunes store it tells me that it is impossible to sign in what should i do ?
Hello Abassi,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iCloud: Account troubleshooting
http://support.apple.com/kb/ts3988
Best of luck,
Mario
Similar Messages
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When I try to update my youtube app, I'm asked to sign in with my apple password but the email it shows is my sons! In my settings it still shows my email. Nowhere in my settings on my Ipod or if I sign in to Apple with my computer does it show his email. Can anyone help???
- Apps are locked to the account that purchased them. Thus it appears that yor sone purchased the app.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
I gave my ipad 2 to my brother last month. After that he erased all content and settings, sign in with his apple id. The next day until now, I found out that I can not udpate my apps both on my iPhone and iPad Air. I had create new apple id, change my password, delete the icloud acc. But still I can not update my apps. I have many of red notifications on iPhone and iPad Air. What should I do? Thank you in advance.
1. It is never a good idea to include personal info like your email address or Apple ID in a post on an open forum.
2. The email you received DOES NOT say your Apple ID cannot be used to unlock this iPad. The email informs you that your Apple ID was used to unlock an iPad. Fortunately the iPad is yours. The message confirms that. If your Apple ID was used to unlock an iPad that was not yours your would then know to change your password. Since the iPad is yours you do not need to change your password.
Is your iPad working? -
I created a new Apple ID for iCloud on my iPhone, but I can't seem to find a way to "sign out" or "log out" of that Apple ID (for iCloud) to sign in with another Apple ID. The only account login I could change was the Store.
How do I "log out" or "sign out" of iCloud on my iPhone? There is an option to delete the account, but I just want to log off. I want to keep the account name for future use.@fernandamagalhaes
It looks like the article below has the information you are looking for.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Turn off iCloud completely
Depending on whether you want to stop using iCloud on all or only some devices, do one or more of the following:
On your iOS device’s Home screen, go to Settings > iCloud, then at the bottom of the screen, tap Delete Account.
Note: If you delete your iCloud account, iCloud will no longer back up your iOS data. You can still back up your device in iTunes (for more information, open iTunes and choose iTunes > Help).
On your Mac, open iCloud preferences, then click Sign Out.
If your Mac has OS X v10.7.5 and you turn off iCloud, your calendar information and reminders aren’t stored locally in iCal. If you want to retain your calendar and reminder information, you need to back it up before turning off iCloud. For more information, see the Apple Support article iCloud: Calendar & reminder data removed from Calendar and Reminders or iCal when disabling iCloud Calendar.
On your Windows computer, open the iCloud Control Panel, then click Sign Out.
Note: If you turned on automatic download of music, app, or book purchases (in iTunes preferences or in Settings on your iOS device), your iTunes purchases are still downloaded to your devices.
Set up iCloud on your devices -
ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " what does this mean and how can i fix it??
- See:
]iTunes Store: My credit card's security code or zip code does not match my bank's records
- If still problem contact iTunes by:
Contact iTunes -
I am using iPhone 4S , iOS 6.0.1. I can sign in using my apple password, but the App Store showing message your password is incorrect. Do any one help me?
Try This...
Close All Open Apps... Sign Out of your account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
I can't sign in with my apple ID to the iMessages or FaceTime
I can't sign in with my apple ID to the iMessages or FaceTime
There are a lot of posts in the forums today with people having similar problems. There was also a published outage yesterday, so it's possible there are still some issues that may be impacting you both.
I would just wait it out - I'm sure it will be sorted out soon. -
I can't sign in with my apple ID in the iMessage
When I open the iMessage for the first time, it asks me to sign in with my apple ID and password but when I nter them, it tells me incorrect ID or password
and this problem is not only with me, it happened also to my sister's iPadI assume you have tried all of the troubleshooting here?
iOS: Troubleshooting Messages
It would also help to head to Settings -> General -> Date & Time and make sure it is set to Automatic. You could also try using Google's DNS servers as doing so has resolved the issue for a number of users. Head to Settings -> Wi-Fi and tap the > next to the network you are connected to. Scroll down to the DNS fields and enter in8.8.8.8and8.8.4.4.
B-rock -
I am trying to update the apps in my computer, but even though I am signed in with my Apple ID in the App Store, the tab where I am supposed to enter my Apple ID to to update it, someone else's email apprear. What do I do?
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method. -
When I try to sign in to iTunes, it tells me that my Apple ID has not yet been used with the iTunes Store. How do I use my account with the iTunes Store?
Hello Daijalove97,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Using an existing Apple ID with the iTunes Store and Mac App Store
http://support.apple.com/kb/HT2589
To use your Apple ID at the iTunes Store
Open the latest version of iTunes.
Choose Store > Sign In from the Store menu.
Enter your Apple ID and password, then click Sign In.
Click Review when asked to review your information.
Enter your billing information, a credit card will be required.
Click Continue when you're done entering your credit card and billing information.
Best of luck,
Mario -
Can't sign into the iTunes Store.
Bought a new computer with Windows 7, installed iTunes today and wanted to log into my Apple account in the iTunes Store but it kept giving me this-
'We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later.'
I have no idea what this particular message relates to... network connection? Apple ID problem? I'm not sure. I've tried restarting my computer and simply restarting iTunes itself but it hasn't done anything. Anyway, I'm at a loss as to what I should do now! Any help to offer? I just want to sign into my account to download songs I've purchased, since the music's been wiped from my phone now because I synced it to the new computer.
I don't know if this is needed but my computer is an Alienware X51 R2.
http://www.dell.com/uk/p/alienware-x51-r2/pdI was having the same issue ... unfortunately my fix may not help you as I am using a mac but I followed an apple support recommendation from this webpage http://support.apple.com/kb/TS1368?viewlocale=en_US&locale=en_US which under the "Troubleshooting on a Mac" said "You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Click here to find out how to use Keychain First Aid to resolve any issues with your keychain" I repaired my keychain and miraculously I was able to log in to itunes again. There is also a page link there "trouble shooting for windows" so there could be something there that might help which is equivilent to the mac keychain? Hope this works for you too!
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I received an error which says The iPhone software server could not be contacted. It says to make sure network settings are correct and your connection is active, and try again later. I'm connected to the Internet, but I am unable to update my phone or sign in to the iTunes store. Please help I have tried everything.
I have the exact same issue. Started happening about the time iOS 5 was available. Thought it was just server overload with everyone trying to download it at once but it has been well over a week now. iTunes Support responded with a form letter response with links to solutions that I said I tried in my original email. Need to make sure my Amazon Downloader app still works if Apple doesn't want my money.
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I can't sign into the itunes store using the 3G network?
I can't sign into the itunes store using the 3G network?
I keep getting the error "Can't connect to the iTunes Store"
This also makes it impossible for me to use itunes match with the 3G network.I've got this as well and it seems to have affected only the Music and Home pages - do a search in the search bar and you will get to the films etc. Looks like somone goofed! If anyone from Apple checks this out, mine is the UK store. Home page and Music pages only affected.
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Sign up with different apple ID to update an app
I want to update an application from the app store, but when I clicked the "update", i'm asked to sign in with an apple ID that was used to make the first purchase of the app. anyone knows what does that mean?since I never make any purchase with different apple ID. i just changed the country as i moved to The U.S. two weeks ago (the former country/region was Indonesia). Does it cause a problem?thanks a lot
Yeah but I always use the same apple ID since the first time I made a purchase. I just changed my country from Indonesia to United States.
So what should I do? I've tried to change the country to Indonesia but the result was the same. I still could not update any app in my mac.
thanks -
My apple ID and password, recognized through out the Cloud, is not being recognized in the itunes store. I am signed into itunes.When I want to change something in my account, the sign in prompt comes up and doesn't recognize my PW
Solved the problem. I had to allow cookies for safari and it run - as here: Re: itunes keeps asking for my apple id password. it's NOT entered incorrectly.
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