It is not accepting my serial # ?

Trying to redeem my Photoshop Elements and it is not accepting my serial #

Your use of the word "redeem" makes it sound more like you might be dealing with a redemption code... which is used to acquire a serial number.
Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

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Hello. I would like to activate my CS3 Educational Program (version 2007) on my new computer. Unfortunatly he is not accepting my serial number. What can I do? I have delated the program on my old computer but it doesn't accept the activation on the new l

Hello. I would like to activate my CS3 Educational Program (version 2007) on my new computer. Unfortunatly he is not accepting my serial number. What can I do? I have delated the program on my old computer but it doesn't accept the activation on the new laptop.

Make sure you are using the correct serial number. Find your serial number quickly
If you did not deactivate the original installation then it is possible your two allowed activations have been used and you need to reset your activation count. To do that you need to contact Adobe Support thru chat and ask them to reset your activations. If you ask for more than that they will tell you they cannot offer you any support.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I have installed Adobe Creative Suite 5 Master Collection on a 2nd computer but now it will not accept the seriall. What can I do?

I have installed Adobe Creative Suite 5 Master Collection on a 2nd computer but now it will not accept the seriall. What can I do? I'm using a fresh install of windows 8.1

What exactly means "will not accept"?

Adobe acrobat 7.0 standard, I went online to install, why would it not accept the serial no?

adobe acrobat 7.0 standard, why would it not accept the serial number?

THIS IS THE ERROR MESSAGE: -
Invalid Serial Number
< Removed by Moderator >
Invalid Serial Number. This is not a valid serial number. Please go back and re-enter your serial number.
The serial number above is the serial number on the disk which I purchased some years ago.
Can you please help?
Message was edited by: Moderator

I purchased a new computer and also Adobe acrobat XI Pro. It has not worked properly. I uninstalled it and tried to reinstall it, but the computer will not accept the Serial number. What can I do?

I purchased a new computer and also Adobe acrobat XI Pro. It has not worked properly. I uninstalled it and tried to reinstall it, but the computer will not accept the Serial number. What can I do?

Hi,
Have you tried the help documents below:
Error "The serial number is not valid for this product" | Creative Suite
Invalid serial number error
In case of any other error message, please specify.
Regards,
Sheena

I just updated to XI, but it will not accept the serial number [Was: Penny - secretary]

I just updated to XI, but it will not accept the serial number

Hi there
If you have purchased an Acrobat XI upgrade you will be prompted to enter the Acrobat XI serial number first then the serial number for the prior version.
Which serial number isn't being accepted? Please provide more details and send me a private message with both serial numbers so I can check further.
Thanks
Bev

I have the right serial number to install arabic onto Ai, but the installer will not accept the serial number

I have the right serial number to install arabic onto Ai, but the installer will not accept the serial number

I'm also getting the "invalid serial number", but I'm wanting to upgrade my 5.1 to 5.1.4 to take advantage of HDV 720p/24 support. Is the 5.1.4 update even an option still? I really don't want to be forced to upgrade to FCS2 and shell out $500, just to get this one feature that was included in a patch.
I went to the Registration page and it actually allowed me to register the serial number... (which I'm pretty sure I already had), but it still won't let me in to download any updates. Also, the email confirmation that was supposed to be sent has not arrived 20+ minutes later.
Very strange. I called Apple support and they estimated a wait time of 15 mins... ugh.
Anyone have other suggestions?

Adobe Premiere Elements 12 Setup will not accept my Serial Number!

Adobe Premiere Elements 12 Setup will not accept my Serial Number!

What message do you get that indicates it is not accepting your serial; number?

I am trying to reinstall Master Collection after a computer crash and after download it will not accept the serial number that it lists on my purchased products. The purchase was in 2012.

I am trying to reinstall Master Collection after a computer crash and after download it will not accept the serial number that it lists on my purchased products. The purchase was in 2012.The message says the serial number is invalid. What do I do nest?

Hi there,
Please see help here - https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
If still you are facing problem, I would recommend to reach out to support through the link which is available at the bottom of the support page.
^Ani

I am trying to re-install CS3 after having to replace my Hard drive, but it will not accept my serial

I am trying to re-install CS3 after having to replace my Hard drive, but it will not accept my serial #. How can I get it to allow me to continue using my software?

If you had registered your CS3, you can get the serial number from your Adobe account when you log in through the Adobe corporate web site. Just go to My Products to find it in your account.
Adobe applications show you a truncated s/n to discourage software piracy. Legitimate Adobe s/ns have 24 digits.

Installation will not accept my serial number to install Adobe 8

I have a Dell XPS M1530, laptop. I installed Adobe Photoshop Elements 8 on my computer in March, and the program worked correctly. I had Windows Vista on my computer. I just did a clean installation of Windows 7 to replace Vista. I cannot reinstall Adobe Photoshop Elements 8 because Adobe installation will not accept my serial number. Adobe tech support tells me my serial number is for version 6.0 of Adobe Photoshop, and Adobe no longer supports version 6.0..Please give me advice on how to install.

To: Ankush Ved
Your company told him it was for 6.

After downloading photoshop elements 12, the system started the install and asked again for the serial. install process will NOT accept the serial #

I purchased a software license for photoshop elements 12. I started the process to download the software and provided the serial number on the download card. Since the serial number provided was correct, the download started and completed. Once installed the system started to install the software. Again I had to supply the serial number. This time the system will NOT accept the serial number. I entered it again. Not accepted. I tried it again, this time with dashes. Again the serial number is not accepted. What do I do?

Is there any message provided when serial number is not accepted? If so, what does it say?

I have a new laptop and want to keepon using Adobe Pro X. I have downloaded the programe but adobe will not accept the serial number although I am a registered user .

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Hi tapanb34358563,
Could you please let me know what error prompts on your screen when you are trying to enter the serial number.
Have you bought subscription for Acrobat, if yes then you might need to sign in at "adobe.com" using your Adobe ID credentials to activate subscription.
Let me know.
Regards,
Anubha

I've changed PC's but not able Acrobat 9 will not accept my serial key

I've changed PC's but not able Acrobat 9 will not accept my serial key. I've been advised this version is no longer supported and I will need to purchase an upgrade, why if this worked perfectly fine on my old pc won't it work/accept serial key on my new one?

Hi christinec87584091,
Please try the steps mentioned in the KB Doc : Error "Invalid serial number" | Acrobat 9 | CS4
This might resolve your issue.
Regards,
Aadesh

When down loading customer information it will not accept my serial no

I cannot complete downloading information on Adobe Photoshop Elementss 12 and Adobe Premier Elements 12 because it will not accept my serial no which I copies from my order.

downloading does not require a serial number.
installing and activating requires a serial number, Find your serial number quickly

I buyed a new computer and photoshop was not working anymore, I reinstalled it but it does not accept my serial number

I buyed a new computer and photoshop was not working anymore, I reinstalled it but it does not accept my serial number@

What message do you get when you try to activate it?

It is not accepting my serial # ?

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