It is not clear if I need to wait to download the application or if there is a technical problem!

Basically I have purchased Illustrator and when I try to download it it gets nowhere. If I need to wait for my order to be processed should not they say clearly that I need to wait? I try to download but it just gets stuck!
I am really disappointed. Such a huge company should set up the order process better.

I would think if you can log onto the adobe cloud, then you should be set.Find the adobe manager and download and install that first. Then in the manager you can select illustrator to install it.

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