It just don't make sense you say ICloud backs up my IPad so why can't I use the extra Gb then then who did I pay to get what I thought was GB to use on my IPad?
It don't make sense then why sell the extra GB for the IPad I paid $100 thinking I use it for the extra storage who sold it to me? I thought it was apple I'll have to re check that!!! I'm disappointed for sure.if ICloud is for backup the why can't you use it for storage too!!!
iCloud is for backup. It cannot magically change your device's hardware or storage capacity.
"If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund. After this period, you can downgrade your storage for the following year."
Similar Messages
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My mac book will no longer allow me to use the destop. If I try and open it it asks what application do I wish to use. How do I fix this?
Charsiew wrote:
I also think it may have to do with the fact that i dropped it...
When i try to connect to my yahoo email via the Mail thingy, it will say "user name or password for apple.imap.mail.yahoo.com is incorrect even though my yahoo password and user name is correct.
This is copied from your first post. Am I reading this wrong? Aren't you saying that you are getting a message that the username and password are incorrect? That's why I asked another the word apple in the name. I don't use Yahoo mail that may in fact be correct but I'm just checking,
IF you are getting a message that the username and password are incorrect.....
Check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional. -
Accounts just don't seem to sync.
Sign out of your account... Uninstall... run the Cleaner...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling is needed
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall -
I am trying to update my apps on my 4s but says there is not enough space. It shows i have 19.3 GB of 25 GB. Also, in my itunes...it shows about a quarter of space on the bar is photos but I took all the photos out. Don't make sense.
It's telling you there's not enough space *on your 4S*. The 25GB you refer to is probably that on iCloud, that's different memory than that on your iPhone. You need to delete video, pictures, apps, or whatever ON THE IPHONE, to make enough room for downloading updates to your apps.
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In the past couple of weeks, every time I launch Firefox, a full-size pop-under ad is also launched, regardless of what site I'm browsing.
The original ad was for a You Tube survey, and contains a link to coupondropdown.com, where there's a menu option for uninstalling. The uninstall instructions don't make sense, they don't mention what ad-on is controlling the ads, and I can't work out what's responsible for the ads from my very basic range of ad-ons.
The reason I'm writing is that the ads have progressed from annoying but harmless, to dangerous. The ad today was designed as a warning pop-up, text reads, "Threat Detected: Immediate Action Required. Fatal Registry Error ... click "Repair All" to eliminate all possible threats and clean your PC". I have screenshots of all the above.
I'm worried that another user, my son or mother, might take this warning seriously and install malware by accident. What can I do to prevent these ads? I expect this type of malware advertising on dodgy websites, but I'm getting them when I try to access hotmail, the news, etc, so it's not the website that's causing them.Found the source using Microsoft Safety Scanner on a full scan. The culprit was a Trojan:Win32/Sirefef!cfg
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I have a iPad and iPhone with the same Apple ID, but on Game Center I have used the same id for both devices and they are two different profiles and I was wondering how to have one of the accounts on both devices.
Hi Jamesdwills,
Welcome to the Support Communities!
If you are using the same Apple ID on both devices, the Game Center profile should be the same.
Check out this information from the iPad User Guide. Try signing out of the Game Center on both devices and then sign back in with the correct Apple ID:
Using Game Center
http://support.apple.com/kb/ht4314
Game Center settings - iPad User Guide
http://help.apple.com/ipad/7/#/iPad9a13d039
Game Center settings
Go to Settings > Game Center, where you can:
Sign out (tap your Apple ID)
Allow invites
Let nearby players find you
Edit your Game Center profile (tap your nickname)
Get friend recommendations from Contacts or Facebook
Specify which notifications you want for Game Center. Go to Settings > Notifications > Game Center. If Game Center doesn’t appear, turn on Notifications.
Change restrictions for Game Center. Go to Settings > General > Restrictions.
Cheers,
- Judy -
Apparently, I don't know my "com.apple.smig keychain" password. And I'm in the middle of setting up my new Mac mini. I transferred data from my MacBook and what I thought was the password isn't working! Help!!
Hello,
See if this helps...
Mac OS X 10.4 Help, I forgot a password in my Keychain
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1960.html
Mac OS X 10.4: Keychain Access asks for keychain "login" after changing login password...
http://support.apple.com/kb/HT1631
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544 -
I used my husband's email for my apple ID. I just got him a new ipad but can't use the email to register. If I change my ID now, will that email be available for him on his ipad?
Hey LamFY,
Thanks for the question. The short answer is Yes. Once you change your Apple ID primary email address, the previous email address will be freed up for use with another account:
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Be sure to follow all of the steps in this resource, most importantly the first step of signing out of all Apple features and services.
Thanks,
Matt M. -
I was typing in notes on my IPad. I hit what I thought was the period and looked up and my entire page of notes were gone. Can I retrieve them?
Unless you had somehow backed up the iPad just before you deleted the notes - unfortunately there is no way to get the notes back. There is no undo feature or trash from which you can retrieve.
Are you sure that you deleted the note? You would have seen a large red Delete Note bar that you would have had to tap in order to delete the note. Have you checked the other accounts - tap accounts in the upper left corner of the app and check. -
Is it possible to use the migration assistant to transfer only some documents and data? For example, I was to transfer my music, but not my word documents. There doesn't seem to be any options to customise what you are transferring - its all or nothing
LBraidwood wrote:
Is it possible to use the migration assistant to transfer only some documents and data? For example, I was to transfer my music, but not my word documents. There doesn't seem to be any options to customise what you are transferring - its all or nothing
Yes, that's why I recommend one have more than TimeMachine as a backup because if certain files or folders are corrupted on the TM drive, your not logging into your migrated user account or not be able to transfer it what so ever.
Then it's a REAL PAIN and costs $99 to bit read the TM drive to get the files out, then it's mess to go through and sort all the empty placeholders from the real files as TM doesn't save duplicates in each state, just uses the previous state's copy if there are no changes.
If you create the same named user account on the new machine, and simply transfer files via a USB thumb drive and place say music contents into the Music folder, then it will work too.
Look into making clones of your boot drive, the benefit here is it's bootable, you can access the drive directly to pick and choose files, run the computer just like before etc.
Most commonly used backup methods explained -
Those steps don't work. I'm using the lastest version of itunes (11.0.1.12) on Windows. This article was last updated in 2009 and lists itunes 7.7. Anyone have any ideas, or is there a new article that accounts for the changes to itunes?
Try This
http://support.apple.com/kb/PH12359 -
I received a phishing email from what I thought was my bank. Do I need to do anything to my MAC for security? I have no anti-virus software.
Evelyn, there is nothing that can prevent you or anyone from falling victim to those attempts to defraud you – other than you.
"Phishing" scams are the most common way of getting people to voluntarily supply information that should be kept as secure as any other personal possession. "Anti-virus" solutions can't possibly prevent that sort of fraud, and if anything can only lull you into falsely believing you're being protected from threats, be they real or perceived.
Do you have any further advice so that I don't fear my Mac?
There is no reason to fear your Mac; it's a tool to be used for your sole benefit. Like any tool though, it can be misused. If there is any explanation for fear, it's a lack of education. Knowledge conquers fear and renders it inert. Learn what real threats actually exist, how to defend yourself from them, and how to distinguish them from those propagated by fear mongering psychopaths that justify their existence by keeping others misinformed. There are an abundance of the latter.
There will always be threats to your information security associated with using any Internet - connected communications tool:
You can mitigate those threats by following commonsense practices
Delegating that responsibility to software is an ineffective defense
Assuming that any product will protect you from those threats is a hazardous attitude that is likely to result in neglecting point #1 above.
OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "clean up", "speed up", "optimize", "boost" or "accelerate" your Mac; to "wash" it, "tune" it, or to make it "shiny". Those claims are absurd.Such products are very aggressively marketed. They are all scams.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources.
Illegally obtained software is almost certain to contain malware.
"Questionable sources" include but are not limited to spontaneously appearing web pages or popups, download hosting sites such as C net dot com, Softonic dot com, Soft pedia dot com, Download dot com, Mac Update dot com, or any other site whose revenue is primarily derived from junk product advertisements
If you need to install software that isn't available from the Mac App Store, obtain it only from legitimate sources authorized by the software's developer.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iCloud, iTunes, or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Java can be disabled in System Preferences.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Beware spontaneous popups: Safari menu > Preferences > Security > check "Block popup windows".
Popup windows are useful and required for some websites, but unsolicited popups are commonly used to deceive people into installing unwanted software they would never intentionally install.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever receive a popup window indicating that your Mac is infected with some ick or that you won some prize, it is 100% fraudulent. Ignore it. The more insistent it is that you upgrade or install something, the more likely it is to be a scam. Close the window or tab and forget it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. Most of these attempts are pathetic and are easily recognized, but that hasn't stopped prominent public figures from recently succumbing to this age-old scam.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind. -
I just ended service with my at&t and was wondering if i have to do anything like have my phone unblocked to use another sim card or use another provider
I have a 3GS, out of contract with AT&T. I emailed for the unlock, and got an email saying:
"Request number: (xxxxxx)
Thank you for contacting AT&T Customer Care about unlocking your iPhone.
We have reviewed your request and confirmed that you are eligible to have the requested iPhone unlocked.
Please allow 24 hours upon receipt of this notification to complete the unlock.
To complete the unlock, simply:
Open iTunes on your Mac or PC and verify that you have Internet connectivity.
Ensure a SIM card is inserted into your iPhone.
Connect your iPhone using the dock connector to USB cable that came with your iPhone.
Backup and restore your iPhone using iTunes. For information on backup and restore, please visit http://support.apple.com/kb/HT1414.
After restoring, your iPhone will be unlocked.
Additional information on unlocking can be found at http://support.apple.com/kb/TS3198
For questions regarding AT&T's wireless service and iPhone, please visit the Phone/Device Learning Center.
We thank you for your continued business.
You may also check the status of your unlock request by clicking the link for AT&T's Device Unlock Status Portal.
Sincerely,
AT&T Customer Care Team"
Now the deal here is, iOS 6 is out now, so in order to complete the instructions and restore it with iTunes, you have to update to iOS 6. I decided to keep 5.1.1, so I did NOT restore the phone. I checked a couple IMEI checker sites, and they all said my IMEI was unlocked, so rather than use iTunes, I just replaced the AT&T SIM with an O2-UK SIM card I had when using my Android phone in England. I was pleased to see T-Mobile show up as my carrier when I turned the iPhone on, and in Settings, it shows O2 as the carrier instead of AT&T, due to the O2 SIM being installed. Then a moment later, I got texts saying what my remaining British £ balance is, since I had leftover money on the SIM from my last trip, and another text said "Welcome to America, have a nice trip!"
The phone isn't jailbroken or anything like that. It's still on 5.1.1 with the proper, working Google mapping. Never restored via iTunes. Never updated to iOS 6. Any SIM card works. No tricks or hacks. You don't have to restore the phone to complete the unlock. -
I'm using a Mac. I "upgraded" to LR5 from LR4. I do not want to be a member of the "Creative Cloud". I just want to use the software I purchased, specifically to upload to my SmugMug account. Is there a way to use an add-on to do this? Aperture and LR4 were easy but I'm finding it impossible without subscribing to CC.
Sorry, maybe I don't understand, but why do you feel compelled to subscribe to CC if you already have a permanent Lightroom 5 licence?
For the SmugMug plugin, a simple Google search ("smugmug lightroom plugin") gives this link to download the plugin: http://help.smugmug.com/customer/portal/articles/121321
Another way is to click the button "Find more services online..." in the the Publish Service section of Lightroom, and to search for SmugMug in the Adobe Add-ons portal; you will find a link to the latest plugin: https://creative.adobe.com/addons/products/1755 -
Can I back up my iPhone 4S to my ipad 3 (64 gb)? I do not have a computer running Mountain Lion. Our desktop still runs Tiger, so I purchased the 3rd generation iPad with 64 gb thinking it had had plenty of room to backup my iPhone photos. I used a camera connection kit and transferred about 1100 old photos from my camera roll on my iPhone to my ipad. I then deleted pictures from my iPhone and now my camera roll has only 357 photos. However, in the Settings, under "About" it says I have 2147 photos. Why? I only have a total of 216 photos in all my albums. However, now I don't have enough space in iCloud to backup either device. Why not? Any help, any advice, appreciated please! I spent a long time on the phone with Apple today and they couldn't solve the problem.
rabidrabbit wrote:
Can I back up my iPhone 4S to my ipad 3 (64 gb)?
no
rabidrabbit wrote:
However, now I don't have enough space in iCloud to backup either device. Why not?
iCloud only give so much space for free storage, then if you exceed the limit of 5gb you have to pay for additional storage.
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