It keeps giving me an error message when I go to download my purchases. I follow the directions and it just keeps giving me the same error. What do i do to get the songs

It keeps giving me an error message when I go to download my purchases. I follow the directions and it just keeps giving me the same error. What do i do to get the songs?
It just keeps telling me they were inturupted but i didnt so anything. I want the songs I paid for.

Yes its been cleaned out, i have tried many different things to try an fix it but still nothing. i just can't understand how it can be working perfect 1 minute then not working the next minute.  seems to be a common problem with no real solution.

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