It keeps saying i must connect to the internet when i install it but i am connected any help?
?
You may have a bad firewall program, or a bad hosts table that prevents the software from connecting to Adobe's servers.
We've also seen ISPs cause problems from time to time with bad routing information - but that usually get cleared up within a day.
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== Upon attempting initial installaion ==
== User Agent ==
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Thanks a lot for your swift response. And sorry if it was a bit too hectic to go through my detailed query (which I did because it was misunderstood when I asked previously). As I've mentioned above, I was informed that updating to 5.0.1 would '''require''' me to '''delete''' the current version and then install the new one. And doing so will involve losing all my bookmarks. I guess I should have been more specific and detailed there. By losing, I didn't mean losing them forever. I'm aware that they're secured in some place and deleting and installing the software doesn't harm its existence. What I meant that if I install the new version, I'd have to delete the old one. And after installing the new version, I'd have to transfer them (bookmarks) back from wherever they are. Get it? When it updated from 3.6.9 to 3.6.13, and from 3.6.13 to 3.6.18, I didn't need to follow that process. They were already present on their own.
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my facetime starts connecting then fails to make the call ? ive tried the swtiching face time off switching macbook off then switching it back on the logging back in to facetime but still no joys. any help ?
my facetime starts connecting then fails to make the call ? ive tried the swtiching face time off switching macbook off then switching it back on the logging back in to facetime but still no joys. any help ?
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I have bought my daughter an iPad mini and I've tried to set it all up for her and get her an apple account so she can download games and music but it keeps saying she doesn't meet the age restriction. How can I set this up for her as she has an iPod and would like to access music from iTunes ect.
There are age restrictions for an Apple ID. These are in place for a good reason. Simply set it up to use your iTunes account/Apple ID for purchases. If you don't have one, create one.
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ -
I had been trying to update an app on my IMac and when it came to do it, it said I must close down the app site, in this case WeatherEye. However, I could not close it down and update says it is waiting. I have tried everything I know to get rid of this but it remains even when powering off the machine. Any suggestions?
hey,
try one of these:
open /applications/utilities/terminal.app and type: killall "Applicationname without .app"
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New battery, charger is amber, says no battery connected. any help?
The status lights on my battery say everything is good and the charger is amber which means theres a battery charging but my battery meter has an x in it and says no battery is connected.
Model Information:
Manufacturer: DP
Device name: ASMB013
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: a41b
Hardware Revision: 0000
Cell Revision: 0000
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Charge remaining (mAh): 4079
Fully charged: No
Charging: Yes
Full charge capacity (mAh): 4554
Health Information:
Cycle count: 6
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Battery Installed: Yes
Amperage (mA): 119
Voltage (mV): 12341
System Power Settings:
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Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Automatic Restart On Power Loss: No
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Wake On Clamshell Open: Yes
Wake On LAN: No
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Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 180
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
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UPS Installed: No
AC Charger Information:
Connected: Yes
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Wattage (W): 85
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Have a new iPad2 wifi- trying to text using the AIM app, keeps saying "unable to connect" any suggestions? Thanks
Katie-
I assume you already have an AIM account, and have entered the correct user name and password in the AIM App.
This sounds similar to a problem where the iPad connects to your WiFi, but can't reach the internet. It could be a compatibility problem with your WiFi router.
You can try resetting the iPad's network. Go to Settings-General-Reset-Reset Network Settings. You will then need to reconnect to your WiFi.
Another thing to try is to reboot the iPad. Hold both the Home and Sleep buttons for several seconds until the Apple logo appears. Ignore the "Slide to power off" arrow. The iPad will restart after a couple of minutes. Rebooting will not hurt anything, and sometimes clears up mysterious problems.
Fred -
I rented a movie and says I have 1 Download Available. When I hit "Download Now" nothing happens. Any help on this?
Hi KirkP2013,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy -
MY phone needs updating and it won't let me. It keeps saying its not connected to the Internet and i
Temporarily disable any security software on the computer.
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I have a Iphone and I want to downloa a game but it's over 50MB so it says you must connect to wifi or download from a computer so I downloaded it from the computer and the computer says the downloads done but the app bar is empty and says "waiting.."
Need to Resume download to complete the ongoing Process.
Last Resort, put the iPhone in DFU mode (Google How to do that). Connect in iTunes. Follow on-screen prompts to Restore. All Data would be lost, if not backed up earlier.
To save the photographs you may have to use third party software. Google is your friend. -
how do I connect my i phone 5s to my home wifi? keeps saying unable to connect
Is anyone else able to use the internet around you, say a computer or another device? If they are unable it might be your modem. You can always try to reset your modem. Simply unplug it and plug it back in,
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HT203128 keeps saying im not connected to the internet when i am
I downloaded the apple itunes store and I was on it once now when I go to it and try to log in it keeps saying i am not connected to the internet when I am connected to the internet I deleted the program and reinstalled it does the same thing even if I turn off windows defender
Hey DebraChase1234,
Thanks for using the Apple Support Communities. It sounds like you are experiencing issues connecting to the iTunes Store on Windows. The following resource provides some great troubleshooting steps for this symptom, and they may resolve your issue:
Can't connect to the iTunes Store - Apple Support
http://support.apple.com/en-us/HT201400
If your issue persists, you can also find advanced troubleshooting steps in this article:
iTunes: Advanced iTunes Store troubleshooting - Apple Support
http://support.apple.com/en-us/TS3297
Thanks,
Matt M. -
I don't know what's going on with my ipod it keeps saying can't connect to store when I try to download updates but I can still buy apps from the store???
Make sure your system time & date is set properly. If it is not, then move it backwards 2 months, then try to connect to the store. Good chance it will work then.
Change it back after again. -
my widget browser keeps showing "failed getting widget feed" and keeps saying "failed getting widget feed and make sure you are connected to the internet" when I am connected to the internet. How do I fix this?
Widget Browser is gone. Adobe pulled the plug on it quite a while ago.
See this related discussion from earlier today.
Widgets a Gone Gone
Nancy O.
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