It keeps saying that I need 64bit ps..I have that,but it will not load

I have installed the latest version of extension manager, it keeps popping up that I do not have 64 bit ps....but i do have 64 bit...what's the deal?

What is your OS? Please can you send us a screenshot of the error?

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I have songs in my iTunes App that will not play. It keeps saying that this computer is not authorized to play would you like to authorize it. I would but its asking me to authorize an account that was changed. What do I do????

I have songs in my iTunes Application that will not play. I keeps saying that this computer is not authourized to play name of song would you like to authourize it. The problem is its the old account I had and that has been changed. How am I going to authorize these songs when this account no longer exists.

I posted about this yesterday -- it happened to me, and the solution was incredibly simple. An Apple tech guy had me delete my SC Info Folder, located on my XP in Application Data.
Here is my post:
https://discussions.apple.com/message/15134112#15134112
Here is the link about the SC Info Folder (4th down):
http://support.apple.com/kb/TS1389?viewlocale=en_US
It wasn't every song, just a few of them. A nightmare to figure out what to do, but it was solved upon reboot.

TS2776 my ipod can't sync with itunes.Keeps saying that itunes was unable to load data class information from sync services

my ipod can't sync with itunes.Keeps saying that itunes was unable to load data class information from sync services

See TS2690: iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert.
tt2

I am running Mac OS 10.10 and trying to run Illustrator CS4. CS4 says it needs Java SE 6 Run Time, but I can not load that into OS 10.10. What to do?

I am running Mac OS 10.10 and trying to run Illustrator CS4. CS4 says it needs Java SE 6 Run Time, but I can not load that into OS 10.10. What to do?

Jacob,
You are genius! I search all over the net and had a long chat with Apple without success. 30 minutes after posting the Abobe Illustrator forum, I have a link that works!! Many thanks.
Jim

HT1911 I have reset my Apple ID & Password but I still cannot access the music I purchased using another computer, ID & PW. It keeps saying that my computer is not authorize to play the songs. I have tried everything and nothing seems to work. Help!

I have reset my Apple ID & Password but I still cannot access the music I purchased using another computer, ID & PW. It keeps saying that my computer is not authorize to play the songs. I have tried everything and nothing seems to work. Help!

iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?

I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries)

I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!

1
Close all iWork applications
2
Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
3
empty the trash
4
shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
5
Reinstall Keynote by logging into the Mac App Store using download / install

When I connect my ipod touch tomy computer it says that the device will not work because the Apple mobile device hasnt been activated?

Why does a meesage pop up when I connect my iPod touch saying that the device will not work because the Apple mobile device hasn't been activated?

Refer to this article to restart AMDS:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567

I have an ipod touch 5th gen. i first loaded itunes on a windows 7 64 bit machine. i then got a new windows 8 64 bit machine but itunes will not load on it. i keep getting 2503

i have an ipod touch 5th gen. i first loaded itunes on a windows 7 64 bit machine. i then got a new windows 8 64 bit machine but itunes will not load on it. i keep getting 2503 & 2502 errors. some apple software loaded, but it will not let me uninstall it from the machine. any thoughts, about how to get itunes to run on my machine?

Try:
Trouble installing iTunes or QuickTime for Windows
Next try posting in the iTunes forum

I tried to restore my iphone to factory settings but it will not load. In itunes it says "veryfing iphone software" what can i do?

I tried to restore my iPhone to factory settings but it will not load anymore, it stopped at about 60% and in itunes it says "veryifing iphone settings" but will not load anymore, what do i do?

Put the iPhone in DFU mode*. Connect in iTunes and restore.
*Use Google.

My ipod can't sync with itunes.Keeps saying that itunes was unable to load data class information from sync services

my ipod can't sync with itunes.Itunes keeps saying that it cannot load data class information from sync services.It won't even allow me to do any updates

See TS2690: iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert.
tt2

IPhone keeps saying that this application is not made for Iphone

My phone won't be plugged into anything and it says that the application was not made for an Iphone. It also wont sync with my computer. My computer doesnt even know its there
any ideas?

Hi GaterFarms,
Thanks for using Apple Support Communities. This article has some things you can try if iTunes repeatedly prompts you to authorize your Apple ID and may help your iPhone syncing trouble:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Cheers,
- Ari

My time capsule seemed to have given up so I have just got a net gear router, I have no problem connecting wirelessly but when I connect an Ethernet cable it says it's connected but pages will not load

My time capsule seemed to have given up so I have just got a net gear router, I have no problem connecting wirelessly but when I connect an Ethernet cable it says it's connected but pages will not load

Do a factory reset .. nothing will be deleted from your backups and you will be able to get access to them again.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.

TS3212 over 100 of my songs stored in my library have an exclamation point next to them. When I click on the song it says that the song will not be downloaded to my phone because the original song cannot be found, and would I like to locate it? I need h

Over 100 of my songs in my itunes library have an exclamation point next to them. When I attempt to sync them with my phone it says that the song cannot be synced because it cannot locate the original song? Do I want to locate it? Can anyone help me figure out where my music is on my computer and where to locate it and how to send it back to itunes?

See this article: iTunes: Finding lost media and downloads
B-rock

After installing Lion, I am having an issue printing invoices etc from Quickbooks 2010. Anyone know any workaround since Intuit is saying that Quickbooks 2010 will not support Lion.

I recently installed Lion on my Macbook Pro. I have been using Quickbooks 2010 for all of my business accounting needs. However, I recently created an invoice which I tried to print and found nothing but a 'blank' screen with an OK buttong. After searching online, there are reports that this is consistent to what other people are getting and Intuit is saying that they are not supporting Quickbooks 2010 with Lion. Can anyone help? I really don't want to upgrade to QB 2011.

Just in case you need these instructions
How can I uninstall OS X Lion and go back to Snow Leopard?
1: Copy your user file folders (Documents, Pictures, Movies, Music, not Library) to a external blank Disk Utility formatted HFS drive (not TimeMachine) and disconnect all drives. Make a note of your username and hard drive name. Write down any essential information like passwords stored in keychains and product serial keys.
2: Stick the 10.6 installer disk into the machine and reboot holding the c key down. Second screen in choose Disk Utility from the Utilities menu.
3: On the left select the hard drive makers name of your internal boot drive (important) then click Erase and Erase... button (if you want to wipe the drive of all lingering data then choose Security Option>Zero all data) when choosing a name for the drive, use the same drive name as before.
4: Quit and install 10.6, then go through setup, reboot and use the same user name as before. Software Update, install programs from fresh sources (enter any serial keys) Hold Option and click on Purchases in AppStore to redownload (not Lion of course) and then finally return user files to their respective folders on the Snow Leopard drive.
5: If you have issues with iPhoto, you can right click on the iPhoto Library and "Show Package contents" and in there is a folder with all your originals. Copy them out and delete the iPhoto Library and reboot, restart iPhoto and it should be recreated, which you can then import your copied originals again.
Note: using the same drive and user name as before, returning files exactly into their respective Music, Documents and Pictures folders like before matches any pathnames some files like iTunes has to the location of your files. If not done, then exclamation points will occur in iTunes when you click on a song. The iTunes Library will have to be opened in Text Edit and all the partial pathnames "find and replace" corrected to repair.
Optional, but recommended.
Ideally it's best to first Carbon Copy Cloner the 10.7 internal to another blank external HFS drive (Disk Utility) before doing the above steps 1-5 as that way you have a copy of everything in case you missed something or you need to hold option boot from the 10.7 clone. The clone can later be erased and used as a 10.6 clone. Or reversed cloned back onto the internal drive or as many external drives as needed. (don't use a clone on a different Mac)
Clones are hold option key bootable, TimeMachines drives are not.
Note: The above steps are ONLY for Mac's that didn't come with Lion preinstalled. For reverting a factory Lion to Snow Leopard requires other methods.

I need to reinstall my mac OSX to my macbook but it will not load up past the "safemode" login

I need to reinstall my macbook, it has a very difficult time loading up to the "safemode" login (I have to hold down the shift button as I start the computer up) then none of my icons show up after logging in... I don't know what is wrong with it! I tried to reinstall after the screen comes on (sans the icons for ilife, ical etc..) but tells me that the volume is not on and cannot continue? huh??? should I just take it in?

Buy a new phone.

It keeps saying that I need 64bit ps..I have that,but it will not load

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