It multiple times and it continuously begins and halfway through says "download error" and tells me to hit the button again. What do I do?
I rented a movie on my IPAD 11/1. I have tried to download it multiple timres and it continuosly begins and halfway through says "download error" and prompts me to start again. UGH! Help!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If not backup you MAY be able to get some info from the restored iPod via
How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
iPod recovery software to restore lost music files
-iPod touch Deleted Photo Recovery Tips You Should Know
Similar Messages
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My songs from iTunes won't download. I recently just purchased 7 songs and they took my money but now the songs won't download to my phone. I have gone to the download screen on the iTunes app and under each song it says "download error. Tap to retry". When I tap to retry a song a message pops up saying "this song could not be downloaded at this time." And it gives me two options. Either done or retry. I have tried to download them many times. I signed out and signed back in on iTunes, restarted my phone, and even checked for any updates. Nothing seems to be working. They charged the money from my card but now my songs won't download. What do I do?
Hello Bdev15,
I would be concerned too if the songs I purchased from iTunes were not downloading to my iPhone. You have taken some great troubleshooting steps already, and thank you for providing the details of the steps you too. I have a few additional suggestions to get it downloaded to your iPhone.
First, I recommend checking to see if the download was interrupted:
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If the songs still do not download, next I recommend downloading the songs when connected to another network. For example, if you are using the cellular network, you could switch to Wi-Fi, or you could try an alternate Wi-Fi network. Follow the steps in the section titled "iPhone, iPad, or iPod touch > Music" in the article below to download the songs:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you are still not able to download the songs, you can report an issue with these purchases using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best,
Sheila M. -
Last week I updated my iTunes, updated to iOS 5.0 and ever since I did this my phone has been going nuts. Any time I plug it into a charger I get a screen that tells me I need to connect to iTunes. I have had to restore it multiple times in order for it to work.
I've tried doing resets, restoring to factory-everything that I can find online to do. I've spoken with ATT tech support and done everything they've said to do regarding my greyed out wifi, my phone only working on 3G, and other issues.
The first iPhone 3GS I got had a defective camera, so ATT replaced it free of charge. I've had this one for a year, and quite frankly cannot afford a new one.
If anyone knows anything I can do to fix it, I would really appreciate it.11.1 is now the most recent iTunes. Downloading it may take a bit since everyone got hit today with the need to update their iTunes on the very same day the iOS update came out and you have to update iTunes to update the iOS.
YOu should still be able to charge it without updating iTunes. -
Creative Cloud says 'Download Error' and will not reload applications
I need the newest version of Premiere CC and my adobe creative cloud desktop application manager refuses to connect for updates, I have internet connection and valid creative cloud account. Im stuck on premiere version 7.2.2 and I need to be able to open projects created with the newer verison 8. Ive tried signing out and back in to the cloud account as well as re-downloading it.
Have you tried these steps :
1. Navigate to Library/Application Support/Adobe/OOBE and rename it to OOBE.old
2. Enable root account: http://support.apple.com/kb/ht1528 and log on to root
3. Disable any security software if installed on Mac
4.Delete opm.db file located at :MAC : ~/Library/Application Support/Adobe
(opm.db file is present in your user library.This library is hidden from MAC 10.7 onwards.
So in order to locate that,
Click on Go at the top
Select Go to folder
type ~/library/
This will take you to the library folder and then you can locate opm.db file at Application Support/Adobe)
5. Download CC desktop from www.creative.adobe.com and try to install it. Incase you are not successfull then please Check the Activity Monitor and see if AAM process is running, if yes then try to kill the process.opm.db file needs to be deleted in order to process further. WIN 7 and 8 (64 bit):
Rename OOBE to OOBE_old located at C:\Program Files (x86)\Common Files\Adobe
Relaunch the Browser
Go to https://creative.adobe.com/products/creative-cloud
Sign in with Adobe ID and password and download CC desktop app.
Please refer to http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
In case the issue is still not resolved , you can contact Adobe Support.
Regards
Rajshree -
I cannot download purchased music on iPad 2. Error It is not a storage issue
I also had system issues a couple of weekends ago. I had to restore my computer. Once complete I reinstalled iTunes and then set all of my backup files in place (I back up my iTunes folder everytime I purchase something). The problem is, everytime I click on anything I purchased, movie or song, it tells me I am not authorized on this computer. I also am using just one computer and have been using the same one for the last couple of years. I attempted to deauthorized my system by following the instructions here in the forum plus instructions found on the site. After aproximatly 30 minutes I gave up on entering my user name and password over and over and over again. Do you know of anything else I can try? Thank you for the assistance:-)
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All of my apps are missing in the apps panel and it says download error
When I open my apps panel, it says download error and wants me to reload the apps. However, it won't work. I was trying to download After Effects and it did download and now it won't work.
Hi cdohbar,
I will provide you the steps to resolve the issue for Mac operating system .
Please follow the below steps :
Close Creative Cloud Application (up right corner, click on the cog menu and then "Quit Creative Cloud").
From Finder, click Go > Go to Folder at top in Menu bar
Type ~/Library/Application support/Adobe and hit return.
Rename the folders 'AAMUpdater' and 'OOBE' to 'AAMUpdaterOLD' and 'OOBEOLD'.
From the Finder, click Go > Go to Folder.
Type /Library/Application support/Adobe and hit return.
Rename AAMupdater, folder to AAMupdaterOLD
Launch your Creative cloud desktop.
Introduce your CC credentials.
Select install/update applications.
Hopefully it will work for you. If it does, then you can remove the folders that you renamed as <something>OLD.
I assume that for Windows users, the steps are different , if you are using Windows OS, please follow the below steps :
Hold Windows + R key from your keyboard.
It will open into a run window.
In RUN application type: %localappdata%
Next, navigate: \Local\Adobe\OOBE
Rename OOBE as OOBE.old
Then, Navigate to C:Program files/Common files/Adobe(32 bit) or C:Program files(X86)/Common files/Adobe folder.
Rename AAMupdater folder and try signing to Creative Cloud desktop application.
If you face same issue again, please reply back . -
I have attempted to install iTunes multiple times but to no avail. I have installed every file, and followed every instruction on the support pages. I click download, and it takes me directly to the "Thank You for Downloading" page without doing anything. I am running it on FireFox, and I have tried with Internet Explorer, neither have worked. I have been trying to do this for weeks now, and I am getting majorly frustrated. Please, help.
Perhaps try downloading and saving a copy of the installer to a different PC. (If you're on a 32-bit Windows system, try to download on a different 32-bit Windows system.) Copy the iTunesSetup.exe installer to an external hard-drive, or a large-enough thumb drive or burn it to a CD-R. Carry the installer back to your PC, copy the installer to your hard drive. (Don't run the install from the ExHD, thumb or CD-R.) Start the install by doubleclicking the iTunesSetup.exe file.
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I have tried multiple times to install CC and muse only getting blank creative cloud screen (no error and in serious pain in the butt to uninstall) PLEASE HELP!!!!!!
Geekysmooth please try the steps listed in Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html to resolve the current error which you are experiencing.
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I've tried downloading 3 seprate songs thur iTunes on my iPhone 4S and every time it says download incomplete and ask to retry but continues the same message. I've restarted my phone, checked internet connection, closed out of the app, etc.
Hello Bdev15,
I would be concerned too if the songs I purchased from iTunes were not downloading to my iPhone. You have taken some great troubleshooting steps already, and thank you for providing the details of the steps you too. I have a few additional suggestions to get it downloaded to your iPhone.
First, I recommend checking to see if the download was interrupted:
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If the songs still do not download, next I recommend downloading the songs when connected to another network. For example, if you are using the cellular network, you could switch to Wi-Fi, or you could try an alternate Wi-Fi network. Follow the steps in the section titled "iPhone, iPad, or iPod touch > Music" in the article below to download the songs:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you are still not able to download the songs, you can report an issue with these purchases using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best,
Sheila M. -
On 11/1/2011, Time Machine (TM) terminated with an error message I did not record. I noted that the drive was full and decided to do a separate complete bootable system backup using Carbon Copy Clone (CCC), before clearing the TM volume and trying to start it over clean. Part way through the full system backup CCC put up a message that there was a Physical Problem "Library/Application Support/Techtool Protection/McIntosh HD/Directory Backup 2011-11-01-16-28-16". That was about the time that TM malfunctioned, so I assumed they were related. After starting CCC over a couple of times, and getting the same error message, I let it go through to completion of the backup, which took three or four hours. I then ran tests using Disk Utility and verified that there was nothing physically wrong with both the internal hard drive and the TM volume. I also erased and reformatted the TM volume. However, every time I started Time Machine, it would record a few GB and terminate with "Unable to complete backup. An error occurred while copying files to the backup volume". I restarted the computer with no change in results. Note that prior to starting the CCC backup, I "Repaired Permissions", "zapped the PRAM" and "re-set the SMC", hoping to have a clean bootable system on the backup. I ran Techtool and no problems were found.
I'm running this on an Intel iMac under 10.5.8 and recording to a 500GB My Passport drive. My hard drive is only about half full at 246 GB. My assessment is that something happened at 16-28-16 on 11/1/2001 to screwup the Backup Directory in the file at "Library/Application Support/Techtool Protection/McIntosh HD/Directory Backup 2011-11-01-16-28-16". My question is, how do I fix it?
I had just completed writing everything above here, explaining the problems I had been encountering for the past 24 hours. I had the Time Machine window standing open on the desktop where I could see it, having recentlycleared it after the last termination. As I was proofing what I had written, I looked at the window and noted that the clock had started a new run for a full back up, since all prior efforts had failed and the TM volume was empty. As I watched and waited for it to fail again, as it had been doing at about 13 GB, it kept going and going until it just finished a complete backup, about 4.5 hours later, with my having done nothing. Now my question would have to be - what could possiibly have happened to make it perform this way? It will be interesting to see if it continue to operate normally, or if the problem will return, in a later backup run.jcm21 wrote:
CCC put up a message that there was a Physical Problem "Library/Application Support/Techtool Protection/McIntosh HD/Directory Backup 2011-11-01-16-28-16"
You should not keep those files for long, and probably shouldn't back them up (if you need them at all -- since you do regular backups, I'm doubtful just how worthwhile that feature is).
"Unable to complete backup. An error occurred while copying files to the backup volume".
One of Apple's maddeningly incomplete messages. Most likely, there's a problem with a file (quite possibly the one CCC didn't like). See #C3 in Time Machine - Troubleshooting for details and instructions on finding and fixing it.
If you continue running the Directory Protection app, be sure to exclude your Time Machine drive from it (as it will just take up lots of room, and won't help repair your backups if there's a problem); and exclude the folders it creates from being backed-up by Time Machine (as they'll create large backups, and you probably can't use the backed-up folders anyway), per #10 in Time Machine - Frequently Asked Questions. -
Hey guys I need help I am trying to get ios 7.0.4 on my iPod touch 5 gen but every time I try downloading it it says download faild and I've rebooted it reset it and cleared storage but it still doesn't work
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
- Then try on another computer -
I try to download music I purchased and it won't download. It comes up and says "download error. Tap to retry." Every time I retry it does the same thing. Why is my phone doing this??
Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
When I try to watch downloaded TV and Movies from iTunes they will pause for a minuite or 2 and then continue. I have an iPod Touch 4G and an iPad 2. Both have the same problem when trying to watch the shows. Plus. When I try to watch the iTunes TV and Movies on my Windows 7 Desktop the audio is never in sync and usually stops playing.
Im having the same problem with my g4 iPod touch and it is driving me nuts. The freezes happen with downloaded movies ON my ipod, not my computer so these suggestions won't work. I read that the same problem is happening with rentals. I would love to know why this is happening. I would like some answers... and a way to fix it.
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when i watch videos on my iphone 5 my wifi buffers the video and then halfway through it just stops and all wifi stops working on my device. i need to switch back off and on the wifi then it works but the same thing happens every time for videos. NOT A ROUTER PROBLEM. all my other apple devices dont have this problem
iOS: Importing personal photos and videos from iOS devices to your computer
iOS: Unable to import photos or device not recognized as a camera -
I am connected to time capsule via wi-fi but air port says not connected and disk utility does not see it. I had it connected via ethernet and it still did not see it. Then i disconncectd it from ethernet and did the Wi-fi connection and am able to post this message but air port still does not see it.
Disk Utility will not "see" the Time Capsule, so no need to waste any more time on that issue.
but air port still does not see it.
Not sure what you mean by "air port" here.
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