It's always thinking- sooo slow.  What can I do?, It's always thinking- sooo slow.  What can I do?, It's always thinking- sooo slow.  What can I do?

My MacBook pro is so slow.  I ran utilities but no improvement.  It is always thinking... loading email, opening docs, opening applications.  Everything. 
What can I do?
Also get a ascending sound when I start my computer... like a "wooop" sound??

The startup soun should sounds like a chime or chord not a wooop...
First, not enough free disk space can slow your Mac down.
Click your Apple menu  top left in your screen. From the drop down menu click About This Mac > More Info > Storage
Make sure there's at least 15% free disk space.
Second, if it's not a disk space issue, check the startup disk for errors.
Launch Disk Utility located in HD > Applications > Utillities
Select the startup disk on the left then select the First Aid tab.
Click:  Verify Disk  (not Verify Disk Permissions)
If DU reports errors, restart your Mac while holding down the Command + R keys. From there you should be able to access the built in utilities in OS X Recovery to repair the startup disk.
Make sure to back up all important files first before using OS X Recovery.

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    hello i have a problem with my macbook pro become to slow to write any thing, to do any thing and the fan is always on never stop what can i do?
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  • HT1338 My imac OSX version (10.6.8) has slowed down tremendously, what can be done clean it up?  Should  I bring in to an apple store for am evaluation?  I think my comoputer is laden with virus.

    Mu IMac pc haa slowed down so much .  It takes so long to open up all of my files.  Should I take it in to an Apple store?  Do the stores staff who can repair computers that  are contamiinaed from virus? I tried PCmatic.com but their progam is not meant for imacs.  I can/t open up  the download. 
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    Not enough free space on the startup disk can slow the system down.
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    Mac troubleshooting: What to do when your computer is too slow | Macworld
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  • My iMAC is sooo slow what can I do?

    OS X 10.7.5  4 GB 1333 MHz DDR3

    See:
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    Mac Maintenance Quick Assist,
    Mac OS X speed FAQ,
    Speeding up Macs,
    How to Speed up Macs,
    Macintosh OS X Routine Maintenance,
    Mac troubleshooting: What to do when your computer is too slow,
    Essential Mac Maintenance: Get set up,
    Essential Mac Maintenance: Rev up your routines,
    Maintaining OS X, 
    Five Mac maintenance myths, and
    Myths of required versus not required maintenance for Mac OS X for information.
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    I have this round circle and itsrain bow colors ,It follow my arrow everywhere I point my mouse.

    Thanks so much for your reply!  You've definitely got me leaning more toward the Curve now.    I'm sooooo bummed out that our Alltel doesn't have the pink Curve.   They're in the process of switching over to Verizon but said it'll be around late summer before they really start getting their phones in.  All I have to choose from is red and black!  If they had the silver one, I'd go for that even.  But as you mentioned, you can buy all sorts of skins and covers for them so I guess I can always give that a try!  If they'd had the pink Curve I would have exchanged in a heartbeat! haha  I'm such a girl sometimes.
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  • My mac book pro is running very slow. Not only when running the internet but simply in general. What can I do to resolve this? I am thinking about resetting it to factory settings. Will this work. I believe my mac is about 4 years old.

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    Learn about what causes slow down issues here
    Why is my computer slow?
    Backup your users files to a external drive (not only TimeMachine as it will restore the problem)
    Most commonly used backup methods
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    ..Step by Step to fix your Mac
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    How to safely defrag a Mac's hard drive
    Then also check out other issues
    Diagnosing network issues
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  • I have much problems with version 7.0 three days ago, this doesn´t load pages always says " server no found it" or pages stay on load forever, it besides is so slow. I don´t like this new version. What can i do?

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  • My MAC is running very slow and i am a complete novice and don't know what to do. i have had my Mac since 2008 and its probably in a mess. if you can help i would be grateful. EtreCheck version: 1.9.15 (52) Report generated 8 September 2014 09:09:26

    My MAC runs very slow. Rainbow wheel every time i try to go somewhere. Im a complete MAC novice. Only really use it for iTunes and email. the odd document here and there. The odd spreadsheet. Was brought up on a PC. I would imagine my system is in  mess. I think i downloaded that Mackeeper which i have just discovered was not a good idea. I found a thread about EtreCheck and it suggested i posted the report of my machine which i have done.I only have 2GB of space. Not sure how much i have left. My wife keeps putting photos on here like they are going out of fashion. Bought the machine in 2008 because everybody said you have a MAC. I've never really got to grips with it but at least it worked. Now it does not run very well at all. That spinning wheel is driving me mad. HELP please, never ever used a forum light this either so please go gentle on me. Cheers Paul
    EtreCheck version: 1.9.15 (52)
    Report generated 8 September 2014 09:09:26 BST
    Hardware Information: ?
      iMac (20-inch, Early 2008) (Verified)
      iMac - model: iMac8,1
      1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
      2 GB RAM
    Video Information: ?
      ATI Radeon HD 2600 Pro - VRAM: 256 MB
      iMac 1680 x 1050
    System Software: ?
      OS X 10.9.4 (13E28) - Uptime: 0 days 0:31:45
    Disk Information: ?
      Hitachi HDP725032GLA380 disk0 : (320.07 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 319.21 GB (117.84 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information: ?
      Apple Inc. Built-in iSight
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Bose Corporation Bose USB Audio
      Apple Computer, Inc. IR Receiver
    Gatekeeper: ?
      Mac App Store and identified developers
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.macpaw.CleanMyMac2.Agent.plist Support
      [running] com.trusteer.rooks.rooksd.plist Support
      [loaded] net.sourceforge.MonolingualHelper.plist Support
    Launch Agents: ?
      [running] com.trusteer.rapport.rapportd.plist Support
    User Login Items: ?
      iTunesHelper
    Internet Plug-ins: ?
      Google Earth Web Plug-in: Version: 5.1 Support
      Default Browser: Version: 537 - SDK 10.9
      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
      OfficeLiveBrowserPlugin: Version: 12.3.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
      AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
      Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
      iPhotoPhotocast: Version: 7.0
      QuickTime Plugin: Version: 7.7.3
      eMusicRemote: Version: (null) Support
      eMusic: Version: Unknown
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
      Flash Player  Support
      Flip4Mac WMV  Support
      Trusteer Endpoint Protection  Support
    Time Machine: ?
      Time Machine not configured!
    Top Processes by CPU: ?
          2% iTunes
          2% WindowServer
          0% coreaudiod
          0% fontd
          0% rapportd
    Top Processes by Memory: ?
      178 MB Finder
      133 MB com.apple.WebKit.WebContent
      109 MB iTunes
      92 MB Safari
      63 MB com.apple.quicklook.satellite
    Virtual Memory Information: ?
      24 MB Free RAM
      821 MB Active RAM
      807 MB Inactive RAM
      291 MB Wired RAM
      338 MB Page-ins
      680 KB Page-outs

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   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'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • MacBook startup extremely slow and troubleshooting solutions haven't worked. What can I do?

    My MacBook is about a year old, and recently it became extremely slow during startup. At first it just seemed a little slow,  but the past couple of days it has taken more and more time. It's now taking 5 - 10 minutes to fully come on. Once it's on, everything is fine.
    I've troubleshooted in Apple Communities and tried all of the advice I've found, but nothing seems to be working.  Here are the details.
    My computer:
    MacBook
    OS 10.7.4
    Processor: 2.4 GHz Intel Core 2 Duo
    Memory: 4 GB 1067 MHz DDR3
    Available hard disk space: 163.27 GB free (out of 249.2 GB)
    What I've tried so far (in order):
    1. Check startup disk - Startup disk was correctly selected
    2. Use Disk Utility to Verify Hard Disk - No problems identified
    3. Updated system software - no major updates (I update regularly to begin with)
    4. Check System Monitor for hidden activity - Almost no activity (no other programs were running at the time); no strange users or activity
    5. Check Login Items - The iTunesHelper was causing an error. I removed it and replaced it with iTunesHelper from the iTunes Package. The error was fixed, but no improvement in startup time. (Current Login items: GrowlMenu, GrowlHelperApp (Growl is up to date), iTunesHelper, Dropbox)
    6. Check Library System Fonts - All necessary fonts for OS 10.7.4 are present. I haven't added or deleted fonts besides what can be installed with the OS and or with MS Office. Here the full list (long):
    AlBayan.ttf
    AlBayanBold.ttf
    AmericanTypewriter.ttc
    Andale Mono.ttf
    Apple Chancery.ttf
    Apple LiGothic Medium.ttf
    Apple LiSung Light.ttf
    AppleCasual.dfont
    AppleMyungjo.ttf
    Arial Black.ttf
    Arial Bold Italic.ttf
    Arial Bold.ttf
    Arial Italic.ttf
    Arial Narrow Bold Italic.ttf
    Arial Narrow Bold.ttf
    Arial Narrow Italic.ttf
    Arial Narrow.ttf
    Arial Rounded Bold.ttf
    Arial Unicode.ttf
    Arial.ttf
    ArialHB.ttf
    ArialHBBold.ttf
    Ayuthaya.ttf
    Baghdad.ttf
    Bangla MN.ttc
    Bangla Sangam MN.ttf
    Baskerville.ttc
    BiauKai.ttf
    BigCaslon.ttf
    BlairMdITC TT-Medium
    Bordeaux Roman Bold LET Fonts
    Brush Script.ttf
    Chalkboard.ttc
    Chalkduster.ttf
    CharcoalCY.dfont
    Cochin.ttc
    Comic Sans MS Bold.ttf
    Comic Sans MS.ttf
    Copperplate.ttc
    Corsiva.ttf
    CorsivaBold.ttf
    Courier New Bold Italic.ttf
    Courier New Bold.ttf
    Courier New Italic.ttf
    Courier New.ttf
    Cracked
    Damascus.ttc
    DecoTypeNaskh.ttf
    Devanagari Sangam MN.ttc
    DevanagariMT.ttf
    DevanagariMTBold.ttf
    Didot.ttc
    encodings.dir
    EuphemiaCAS.ttc
    fonts.dir
    fonts.list
    fonts.scale
    Futura.ttc
    GenevaCY.dfont
    Georgia Bold Italic.ttf
    Georgia Bold.ttf
    Georgia Italic.ttf
    Georgia.ttf
    GillSans.ttc
    Gujarati Sangam MN.ttf
    GujaratiMT.ttf
    GujaratiMTBold.ttf
    Gungseouche.ttf
    Gurmukhi MN.ttc
    Gurmukhi.ttf
    Handwriting - Dakota
    HeadlineA.ttf
    Hei.ttf
    HelveticaCY.dfont
    Herculanum.ttf
    Hiragino Sans GB W3.otf
    Hiragino Sans GB W6.otf
    Hoefler Text Ornaments.ttf
    Hoefler Text.ttc
    Impact.ttf
    InaiMathi.ttf
    Kai.ttf
    Kailasa.ttf
    Kannada MN.ttc
    Kannada Sangam MN.ttf
    Kefa.ttc
    Khmer MN.ttc
    Khmer Sangam MN.ttf
    Kokonor.ttf
    Krungthep.ttf
    KufiStandardGK.ttf
    Lao MN.ttc
    Lao Sangam MN.ttf
    Malayalam MN.ttc
    Malayalam Sangam MN.ttf
    Microsoft
    Microsoft Sans Serif.ttf
    MshtakanBold.ttf
    MshtakanBoldOblique.ttf
    MshtakanOblique.ttf
    MshtakanRegular.ttf
    Myanmar MN.ttc
    Myanmar Sangam MN.ttf
    Nadeem.ttf
    NanumGothic.ttc
    NanumMyeongjo.ttc
    NanumScript.ttc
    NewPeninimMT.ttf
    NewPeninimMTBold.ttf
    NewPeninimMTBoldInclined.ttf
    NewPeninimMTInclined.ttf
    NISC18030.ttf
    Noteworthy.ttc
    Optima.ttc
    Oriya MN.ttc
    Oriya Sangam MN.ttf
    Osaka.ttf
    OsakaMono.ttf
    Palatino
    Palatino.ttc
    Papyrus.ttc
    PCmyoungjo.ttf
    Pilgiche.ttf
    PlantagenetCherokee.ttf
    PortagoITC TT
    PTSans.ttc
    Raanana.ttf
    RaananaBold.ttf
    Sathu.ttf
    Silom.ttf
    Sinhala MN.ttc
    Sinhala Sangam MN.ttf
    Skia.ttf
    STIXGeneral.otf
    STIXGeneralBol.otf
    STIXGeneralBolIta.otf
    STIXGeneralItalic.otf
    STIXIntDBol.otf
    STIXIntDReg.otf
    STIXIntSmBol.otf
    STIXIntSmReg.otf
    STIXIntUpBol.otf
    STIXIntUpDBol.otf
    STIXIntUpDReg.otf
    STIXIntUpReg.otf
    STIXIntUpSmBol.otf
    STIXIntUpSmReg.otf
    STIXNonUni.otf
    STIXNonUniBol.otf
    STIXNonUniBolIta.otf
    STIXNonUniIta.otf
    STIXSizFiveSymReg.otf
    STIXSizFourSymBol.otf
    STIXSizFourSymReg.otf
    STIXSizOneSymBol.otf
    STIXSizOneSymReg.otf
    STIXSizThreeSymBol.otf
    STIXSizThreeSymReg.otf
    STIXSizTwoSymBol.otf
    STIXSizTwoSymReg.otf
    STIXVar.otf
    STIXVarBol.otf
    Tahoma Bold.ttf
    Tahoma.ttf
    Tamil MN.ttc
    Tamil Sangam MN.ttf
    Telugu MN.ttc
    Telugu Sangam MN.ttf
    Times New Roman Bold Italic.ttf
    Times New Roman Bold.ttf
    Times New Roman Italic.ttf
    Times New Roman.ttf
    Trebuchet MS Bold Italic.ttf
    Trebuchet MS Bold.ttf
    Trebuchet MS Italic.ttf
    Trebuchet MS.ttf
    Verdana Bold Italic.ttf
    Verdana Bold.ttf
    Verdana Italic.ttf
    Verdana.ttf
    Webdings.ttf
    Wingdings 2.ttf
    Wingdings 3.ttf
    Wingdings.ttf
    Zapfino.ttf
    ヒラギノ丸ゴ Pro W4.otf
    ヒラギノ丸ゴ ProN W4.otf
    ヒラギノ明朝 Pro W3.otf
    ヒラギノ明朝 Pro W6.otf
    ヒラギノ角ゴ Pro W3.otf
    ヒラギノ角ゴ Pro W6.otf
    ヒラギノ角ゴ Std W8.otf
    ヒラギノ角ゴ StdN W8.otf
    儷宋 Pro.ttf
    儷黑 Pro.ttf
    华文仿宋.ttf
    华文宋体.ttf
    华文楷体.ttf
    华文细黑.ttf
    华文黑体.ttf
    7. Verified and repaired disk permissions (there were several differences, they were all repaired).
    I don't know what else to try. My Mac's not making any strange noises, and is otherwise running well. The only thing that I can think of is that it's been too humid in my house recently (rainy season in Japan). But the slow startup seems to be the same regardless of time of day and humidity, and if it were humidity I have no idea how to fix that. Also, none of my other Mac devices seem to be similarly affected, so I doubt that's the problem.
    Any advice would be greatly appreciated!
    Thank you!

    It turns out that my hard drive was shot. I took my MacBook to the Apple Store on Wednesday, they kept it for analysis and repair. They replaced the hard drive, and I've already got it back (Friday; less than two days in total).
    Although I did check my hard disk with the disk utility, it did not identify the problem.
    Some other troubleshooting advice that I overlooked was to try reinstalling my OS and to try starting up in Safe Mode. Neither would have helped in this case, but they may be useful for someone else having similar problems.
    Other advice - always make sure your data is backed up and that you Apple Care coverage is up to date.

  • My macbook is running slower than before. What can I do?

    My macbook has been gettng slower. I think it is due to too many downloads. How do I clear all that stuff? Is that what is causing the slowdown?
    -rd

    Too many files on a drive won't slow down the computer unless you have very little free space left on the drive.
    Things You Can Do To Resolve Slow Downs
    If your computer seems to be running slower here are some things you can do:
    Start with visits to:     OS X Maintenance - MacAttorney;
                                      The X Lab: The X-FAQs;
                                      The Safe Mac » Mac Performance Guide;
                                      The Safe Mac » The myth of the dirty Mac;
                                      Mac maintenance Quick Assist.
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    Repair the Hard Drive - Lion/Mountain Lion/Mavericks
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
    Suggestions for OS X Maintenance
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
              Mac OS X Snow Leopard and malware detection
              OS X Lion- Protect your Mac from malware
              OS X Mountain Lion- Protect your Mac from malware
              About file quarantine in OS X
    If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
    Troubleshooting Applications
    I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
    If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
    Basic Backup
    For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
    1. A Time Machine preferences panel as part of System Preferences;
    2. A Time Machine application located in the Applications folder. It is
        used to manage backups and to restore backups. Time Machine
        requires a backup drive that is at least twice the capacity of the
        drive being backed up.
    Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Get Backup
      3. Deja Vu
      4. SuperDuper!
      5. Synk Pro
      6. Tri-Backup
    Visit The XLab FAQs and read the FAQ on backup and restore.  Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
    Referenced software can be found at MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Pre-Mavericks
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Mavericks and later
    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • TS1578 How can I remove this "feature" ? I always use caps lock key and it's so annoying ! I'm fed up ! I received my new MBA yesterday, but I think I'm going to come back on Windows because of that ! So is there a solution to remove this annoying feature

    How can I remove this "feature" ?
    I always use caps lock key and it's so annoying (I write very fast) ! I'm fed up ! I received a MBA 13" yesterday, but I think I'm going to come back to Windows because of that !
    So is there a solution to remove this annoying feature ?
    Thank you very much

    Yes, this is really a deal breaker for me as you say ... I'm forced to write three times slower than I did on Windows 8, that's horrible (I used to type about 110 words/min).
    I'm going to return my Mac and I think I'm going to buy an Asus laptop instead ...
    What a shame that Apple does not do anything for this to be configured, I have read other forums and I see that I'm not the only one complaining about that ...
    How to lose customers so stupidly ...
    But thank you for your reply.

  • Why is my Macbook pro so slow? And what can I do to fix this?

    Greetings, I got my MacBook pro one and a half a year ago. For some reason, the last 4 months the computer has started to slow down. I get issues such as.
         - Beach ball appearing to often, even for simple commands such as open folder. etc.
         - Video files skipping frames. (any video file on any program. Even if its a buffer video such as youtube or Netflix).
         - Programs such as Photshop, Final Cut Pro etc, takes forever to render and work properly.
         - Web Browser taking forever to close a tab.
    I am currently running a OS X V.10.8.5
    2.3 GHz Intel Core i7
    4GB 1600 MHz DDR3
    353.2GB Freespace out of 499.25.
    Could any one explain why would a mac slow down? (not a speculation, just why would it slow down like this. Especially the beach ball uninvited appearence).
    I looked up the problem on the net, I get way to many differant answears that lead to getting scam programs, and or other 3rd party programs. (I did not download any of them)
    I hope some of you understand the problem and have an answear to this. I tried to ask apple support, but they ask for money. I have a feeling that mac slow down forcing you to buy support intentionally (this is just a thought).
    I avoid downloading uppdates from apple, because most people I know who uppdate macs always end up with a slow computer. + Last time I tried to uppdate the mac, I got a gray screen that blocked me from using the computer at all. To avoid this problem again, uppdating is not an option.
    Pardon my English, it is not my native tounge.
    Thank you for reading.

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) on the advice of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
    Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PPATH=/usr/bin:/bin:/usr/sbin:/sbin;clear;c01='\nRAM details\n%s\n';c02='pmset -g';c03='boot-args';c04=(/ "");c05=(System User);c06='user %s%%, system %s%%';c07='/usr/libexec/PlistBuddy -c Print';c08='%s\n\t(%s)\n';c09='defaults read';c10=networksetup;c11='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$';c12='com.autodesk.AutoCAD com.evenflow.dropbox com.google.GoogleDrive';c13=(Desktop L*/Keyc*);c14=(20 7);c15=(100 25);c16=(down up);c17=(recvfrom sendto);c18='\n%s\n\n%s\n';c19='\n%s: %s\n';c20='s/^ *//;5p;6p;8p;12p';c21='/ Id/s/.+: //p;/Mem/{s/[^0-9]//g;p;}';c22='1,5d;/[my].*:/d;p';c23='5,6p';c24='/Cy|Cond.*: [^N]/s/^.*://p';c25='/:$/{s/ *:$//;x;s/\n//;/Apple|Genesy|Intel|SMSC/d;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;}';c26='/id: N|te: Y/p';F01(){ ((s00==0));};F02(){ o=;a=;((s01==0));};F03(){ system_profiler SP${1}DataType|sed -En "$2";};F04(){ o=`echo $o`;[[ ! "$o" =~ ^0?$ ]]&&printf "$c19" "$1" "$o";};F05(){ o=$((o<$2?o:0));F04 "$1";};F06(){ [[ "$o" ]]&&o=`sed -E '/^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/(\/Users\/)[^/]+/\1-/g'<<<"$o"`&&printf "$c18" "$1" "$o";};F07(){ o=$((o>=$2?o:0));F04 "$1";};F08(){ $c07\ :CFBundleIdentifier "$1";};F09(){ $2 launchctl list|awk 'NR>1&&!/0x|\.[0-9]+$|com\.apple\.(AirPortBaseStationAgent|launchctl\.(Aqua|Background|System))$/{print $3}'|grep -Fv "$1";};F10(){ find -L "$1" -type f|while read f;do file -b "$f"|egrep -lq XML\|exec&&echo $f;done;};F11(){ o=`grep -v '^ *#' "$2"`;l=`wc -l<<<"$o"`;((l>25))&&o=`head -n25<<<"$o"`$'\n'"and $((l-25)) more line(s)";F06 "$1";F12 "$1";};F12(){ o=`file -b "$1"|egrep -v '^(A.{16}t$|cann)'`;F04 "${1##*/} format";};F13(){ o=`$c07 "$2"|awk -F'= ' \/$3'/{print $2}'`;F06 "$1";};F14(){ [[ "$a" ]]||return;n=$((${#a[*]}-1));c="${a[*]}";a[$n]=${a[$n]%[.+-]*};o=$((a[n]/$1));F07 "Current $3 activity by process \"${c% ${a[$((n-1))]}*}\" with UID ${a[$((n-1))]} ($4)" $2;};F15(){ echo "No $1 access"$'\n';};id -G|grep -qw 80;s00=$?;F01&&sudo true;s01=$?;s02=`date +%s`;clear;s03=$((s02-`sysctl -n kern.boottime|cut -c9-18`));{ F01||F15 admin;F01&&! F02&&F15 root;F03 Software "$c20";a=(`F03 Hardware "$c21"`);o=$a;F04 Model;o=${a[1]};F05 "Total RAM (GB)" 4;o=`F03 Memory "$c22"`;[[ "$o" =~ s:\ [^EO]|x([^08]|02[^F]|8[^0]) ]]&&printf "$c01" "$o";o=`F03 Diagnostics "$c23"`;[[ "$o" =~ Pass ]]||F06 POST;a=(`F03 Power "$c24"`);o=$a;F07 "Battery cycles" 300;o="${a[1]}";F04 "Battery condition";for i in FireWire Thunderbolt USB;do o=`F03 $i "$c25"`;F06 $i;done;o=`$c02 therm|sed 's/^.*C/C/'`;[[ "$o" =~ No\ th|pms ]]&&o=;F06 Heat;o=`$c02 sysload|grep -v :`;[[ "$o" =~ =\ [^GO] ]]||o=;F06 "System load";o=`nvram $c03|awk '{$1=""};1'`;F04 $c03;o=`fdesetup status|sed -En '/Of/!{s/^.+is |\.//g;p;}'`;F04 FileVault;for i in 0 1;do o=`cd ${c04[$i]}L*/Lo*/Diag*||continue;for j in *.{cr,h,pa,s}*;do [[ -f "$j" ]]||continue;d=$(stat -f%Sc -t%F "$j");[[ "$j" =~ h$ ]]&&grep -lq "^Thread c" "$j"&&j="$j *";echo "$d ${j%%_2*} ${j##*.}";done|sort|tail`;F06 "${c05[$i]} diagnostics";done;grep -lq '*$'<<<"$o"&&printf $'\n\t* Code injection\n';o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|dead[^l]|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' -o -k Sender fseventsd -k Message CReq 'SL'|tail -n25|awk '/:/{$4=""};1'`;F06 Log;o=`df -m /|awk 'NR==2{print $4}'`;F05 "Free space (MiB)" 5120;o=$(($(vm_stat|awk '/eo/{sub("\\.","");print $2}')/256));F07 "Pageouts (MiB)" 1024;a=( `sar -u 1 10|sed '$!d'` );((a[4]<85))&&o=`printf "$c06" ${a[1]} ${a[3]}`||o=;F04 "Total CPU activity"&&{ a=(`ps acrx -o comm,ruid,%cpu|sed '2!d'`);F14 1 0 CPU %;};o=`iostat -n1|awk 'NR==3{printf "%d",$3}'`;F07 "Average I/O (MB/s)" 5;F02&&a=(`sudo iotop -C 10 1 -m/|awk '$8~/[RW]/{print $4,$1,$9}'|tail -1`);F14 10000000 5 I/O MB/s;a=(`top -R -l1 -n1 -o prt -stats command,uid,prt|tail -1`);F14 1 25000 port \#; s05=`pkgutil --regexp --only-files --files com.apple.pkg.*|sort|uniq|sed 's:^:/:'`;s06=`egrep '\.(kext|xpc)/(Contents/)?Info.plist$'<<<"$s05"|while read i;do [[ -f "$i" ]]&&F08 "$i";done`;o=`kextstat -kl|grep -Fv "$s06"|cut -c53-|cut -d\< -f1`;F06 kexts;s07=`egrep 'Launch[AD].+\.plist$'<<<"$s05"`;s08=`while read i;do [[ -f $i ]]&&$c07\ :Label $f;done<<<"$s07"`$'\n'"$s06";F02&&o=`F09 "$s08" sudo`;F06 Daemons;o=`F09 "$s08"`;F06 Agents;o=`for i in {/,}L*/Lau*;do F10 $i;done|grep -Fv "$s07"|while read i;do j=$($c07\ :Label "$i")||j="No job label";printf "$c08" "$i" "$j";done`;F06 launchd;o=`for i in /{S*/,}L*/StartupItems;do F10 $i;done`;F06 "Startup items";s09=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d'<<<"$s05"`;s10=`egrep '^/usr/lib/.+dylib$'<<<"$s05"`;s11=`lsbom -pfc /var/db/*/*.BSD.bom|sed -En '/peri.+\/.+\./s/^\.\/[^/]+//p'`;[[ "$s09"&&"$s10"&&"$s11" ]]&&{ o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune|grep -Fv "$s09"|while read i;do j="$i"/Info.plist;[[ -f "$j" ]]||continue;k=$(F08 "$j")||k="No bundle ID";printf "$c08" "${i%/Contents}" "$k";done`;F06 Bundles;o=`find /usr/lib -type f -name *.dylib|grep -Fv "$s10"`;F06 dylibs;o=`find -L {,/u*/lo*}/e*/periodic -type f -exec cksum {} \;|awk '{print $3"\t"$1}'|grep -Fv "$s11"|awk '{print $1}'`;F06 periodic;:;}||echo $'\nReceipts missing';o=`for i in Ic10ERT_LIBRARIES LIBRARY_PATH;do launchctl getenv DYLD_$i;done`;F06 "Inserted dylibs";o=;$c09 /Library/Preferences/com.apple.alf globalstate|grep -q 0||o=On;F04 Firewall;o=`scutil --proxy|egrep 'Prox.+: [^0]'`;F06 Proxies;o=`scutil --dns|awk '/r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./{print $NF;exit}'`;s12=`route -n get default|awk '/e:/{print $2}'`;s13=`$c10 -listnetworkserviceorder|sed -En '/ '$s12'\)$/{x;s/^\(.+\) //p;q;};x'`;s14=`$c10 -getdnsservers "$s13"|awk '!/^T/{printf "not ";exit}'`;F04 "DNS (${s14}from DHCP)";o=`$c10 -getinfo "$s13"|awk '/k:/&&$3!~/(255\.){3}0/;/bi:/&&$2!~/A/'`;F06 TCP/IP;[[ "$s13" =~ [AW]i ]]&&{ o=`/S*/*/P*/*/*/*/*/airport -I|awk '/lR/{print $2}'`;F05 RSSI -86;};s15=(`netstat -b -I $s12|tail -1|awk '{print $7,$10}'`);for i in 0 1;do o=$((s15[i]/s03/1024));F07 "Average ${c16[$i]}load activity (KiB/s)" ${c15[$i]};F02&&a=(`sudo dtrace -n 'syscall::'${c17[$i]}':return {@[execname,uid]=sum(arg0)} tick-10sec {exit(0)}'|tail -1`);F14 10240 0 ${c16[$i]}load KiB/s;done;F02&&o=`sudo profiles -P|grep :|wc -l`;F04 Profiles;i=auto_master;[[ `md5 -q /etc/$i` =~ ^b166 ]]||F11 $i /etc/$i;for i in fstab sysctl.conf crontab launchd.conf;do F11 $i /etc/$i;done;i=/etc/hosts;F11 hosts <(egrep -v "$c11" $i );F12 $i;F11 "User launchd" ~/.launchd*;F02&&F11 "Root crontab" <(sudo crontab -l);F11 "User crontab" <(crontab -l);F02&&o=`sudo $c09 com.apple.loginwindow LoginHook`;F06 "Login hook";s16="$(`find /S*/*/F* -type f -name lsregister|head -n1` -dump)";o=`for i in $c12;do [[ "$s16" =~ $i ]]&&echo $i;done`;F06 Apps;F13 "Global login items" /L*/P*/loginw* Path;F13 "User login items" L*/P*/*loginit* Name;F13 "Safari extensions" L*/Saf*/*/E*.plist Bundle|sed -E 's/(\..*$|-[1-9])//g';o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)|wc -l`;F07 "Restricted files" 50;cd;o=`find .??* -path .Trash -prune -o -type d -name *.app -print -prune`;F06 "Hidden apps";o=`F03 Fonts "$c26"|wc -l`;F04 "Font issues";o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist|while read i;do plutil -s "$i" >&-||echo $i;done`;F06 "Bad plists";for i in 0 1;do o=`find "${c13[$i]}" -type f -maxdepth 1|wc -l`;F07 "${c13[$i]##*/} files" ${c14[$i]};done;o=;((UID==0))&&o=root;F04 UID;o=$((`date +%s`-s02));F04 "Elapsed time (s)";} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    7. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    8. If you see an error message in the Terminal window such as "syntax error," enter
    exec bash
    and press return. Then paste the script again.
    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At or near the top of the results, there will be a line that begins with "System Version." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • My late 2009 iMac is running slow, particularly on Mail, more so since I upgraded to Yosemite. I have run an Etrecheck but it doesn't mean too much to me. If anyone can point me to what I need to do I'll be very grateful.

    My late 2009 iMac is running slow, particularly on Mail, more so since I upgraded to Yosemite. I have run an Etrecheck but it doesn't mean too much to me. If anyone can point me to what I need to do I'll be very grateful.
    Etrecheck says:
    Problem description:
    Imac late 2009 running slow
    EtreCheck version: 2.2 (132)
    Report generated 5/3/15, 4:33 PM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (21.5-inch, Late 2009) (Technical Specifications)
        iMac - model: iMac10,1
        1 3.06 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                Empty  
            BANK 1/DIMM0
                Empty  
            BANK 0/DIMM1
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM1
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        NVIDIA GeForce 9400 - VRAM: 256 MB
            iMac 1920 x 1080
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 5:5:56
    Disk Information: ℹ️
        ST3500418ASQ disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (308.35 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GA11N 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Western Digital My Book 111A 1 TB
            disk1s1 (disk1s1) <not mounted> : 32 KB
            My Book (disk1s3) /Volumes/My Book : 1.00 TB (226.58 GB free)
        Apple Internal Memory Card Reader
        Apple, Inc. Keyboard Hub
            Apple, Inc Apple Keyboard
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Configuration files: ℹ️
        /etc/hosts - Count: 30
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Toast 10 Titanium/Toast Titanium.app
        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
        [not loaded]    com.roxio.TDIXController (1.7) [Click for support]
            /Library/Application Support/LogMeIn/drivers
        [loaded]    com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) [Click for support]
        [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) [Click for support]
        [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (1.3.8) [Click for support]
        [not loaded]    com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.8) [Click for support]
        [not loaded]    com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) [Click for support]
        [not loaded]    com.novatelwireless.driver.3G (3.0.13) [Click for support]
        [not loaded]    com.novatelwireless.driver.DisableAutoInstall (3.0.13) [Click for support]
        [not loaded]    com.option.driver.Option72 (2.15.0) [Click for support]
        [not loaded]    com.option.driver.OptionHS (3.26.0) [Click for support]
        [not loaded]    com.option.driver.OptionMSD (1.21.0) [Click for support]
        [not loaded]    com.option.driver.OptionQC (1.11.0) [Click for support]
        [not loaded]    com.pctools.iantivirus.kfs (1.0.1) [Click for support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.39) [Click for support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.45) [Click for support]
        [not loaded]    com.vodafone.driver (3.0.9) [Click for support]
        [not loaded]    com.zte.driver.cdc_ecm_qmi (1.0.1) [Click for support]
        [not loaded]    com.zte.driver.cdc_usb_bus (1.0.1) [Click for support]
        [not loaded]    de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) [Click for support]
        [not loaded]    de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) [Click for support]
            /System/Library/Extensions/NMHuaweiPhonesVTPCDC.kext/Contents/Resources
        [not loaded]    de.novamedia.driver.NMUSBCDCACMData.VTP (3.2.6) [Click for support]
            /System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
        [not loaded]    com.novatelwireless.driver.3GData (3.0.13) [Click for support]
            /System/Library/Extensions/Vodafone.kext/Contents/Plugins
        [not loaded]    com.vodafone.driver.Data (3.0.9) [Click for support]
            /Volumes/My Book/Extras/WD +TURBO Installer.app
        [not loaded]    com.wdc.driver.1394HP (1.0.9) [Click for support]
        [not loaded]    com.wdc.driver.USBHP (1.0.11) [Click for support]
    Startup Items: ℹ️
        AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
        Qmaster: Path: /Library/StartupItems/Qmaster
        VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cloudphotosd.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.photolibraryd.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        10 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.ifdreader.plist
        [failed]    com.apple.mtrecorder.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.periodic-daily.plist
        [killed]    com.apple.softwareupdated.plist
        [killed]    com.apple.wdhelper.plist
        8 processes killed due to memory pressure
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS4ServiceManager.plist [Click for support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [failed]    com.logmein.LMILaunchAgentFixer.plist [Click for support] [Click for details]
        [running]    com.logmein.logmeingui.plist [Click for support]
        [running]    com.logmein.logmeinguiagent.plist [Click for support]
        [not loaded]    com.logmein.logmeinguiagentatlogin.plist [Click for support]
        [running]    de.novamedia.VodafoneDeviceObserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.adobe.versioncueCS3.plist [Click for support]
        [loaded]    com.adobe.versioncueCS4.plist [Click for support]
        [failed]    com.apple.spirecorder.plist
        [loaded]    com.bombich.ccc.plist [Click for support]
        [running]    com.logmein.logmeinserver.plist [Click for support]
        [loaded]    com.logmein.raupdate.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    jp.co.canon.MasterInstaller.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Mail    Application  (/Applications/Mail.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        iAntiVirus    Application Hidden (/Applications/iAntiVirus/iAntiVirus.app)
    Internet Plug-ins: ℹ️
        LogMeInSafari64: Version: 1.0.730 [Click for support]
        Unity Web Player: Version: UnityPlayer version 3.5.3f3 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        LogMeIn: Version: 1.0.730 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        LogMeInSafari32: Version: 1.0.730 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
        EPPEX Plugin: Version: 10.0 [Click for support]
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    Audio Plug-ins: ℹ️
        DVCPROHDAudio: Version: 1.2
    3rd Party Preference Panes: ℹ️
        Adobe Version Cue CS2  [Click for support]
        Adobe Version Cue CS3  [Click for support]
        Adobe Version Cue CS4  [Click for support]
        Déjà Vu  [Click for support]
        Flash Player  [Click for support]
        Growl  [Click for support]
        SixtyFourSwitcher  [Click for support]
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 499.25 GB Disk used: 190.89 GB
        Destinations:
            My Book [Local]
            Total size: 1.00 TB
            Total number of backups: 13
            Oldest backup: 2015-04-21 19:59:59 +0000
            Last backup: 2015-05-02 19:49:37 +0000
            Size of backup disk: Adequate
                Backup size 1.00 TB > (Disk used 190.89 GB X 3)
    Top Processes by CPU: ℹ️
            12%    iavd
             5%    iAntiVirus
             5%    WindowServer
             5%    diskimages-helper
             1%    mdworker(5)
    Top Processes by Memory: ℹ️
        537 MB    kernel_task
        266 MB    Google Chrome Helper(4)
        111 MB    Google Chrome
        74 MB    ocspd
        74 MB    WindowServer
    Virtual Memory Information: ℹ️
        1.45 GB    Free RAM
        2.55 GB    Used RAM
        59 MB    Swap Used
    Diagnostics Information: ℹ️
        May 3, 2015, 11:26:23 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-03-112623_[ redacted].cpu_resource.diag [Click for details]
        May 3, 2015, 11:22:17 AM    Self test - passed

    Thanks for all the replies.
    I've now installed the ad blocker, thrown away the unwanted files, and thrown away a copy of Firefox that Adware said had a problematic extension.
    Things are better, but still slow.
    Activity Monitor shows that with just Mail, Chrome and Excel running, 2.9GB of my 4GB RAM is used. Opening InDesign (always slow) increase that to 3.2GB. But the graph stays green.
    Console shows several potential problems but I don't know if any are significant. In any case I will call my Mac store tomorrow to ask their advice about RAM.
    04/05/2015 18:52:05.309 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3383189 oid:3383189 ino:3383189 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Attachments/669999/5 -- /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Attachments/669999/5
    04/05/2015 18:52:05.309 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3375445 oid:3375445 ino:3375445 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Messages -- /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Messages
    04/05/2015 18:52:10.564 com.apple.backupd-helper[66]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
    04/05/2015 18:52:11.090 com.apple.backupd-helper[66]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
    04/05/2015 18:52:12.727 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:52:13.021 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:52:13.022 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:52:14.284 helpd[296]: Cannot find executable for CFBundle 0x7fb412caabe0 </Library/Documentation/Help/iWorkFunctionsHelp.help> (not loaded)
    04/05/2015 18:52:15.085 helpd[296]: Cannot find executable for CFBundle 0x7fb412d1f540 </Library/Documentation/Help/X422MFPHelp.help> (not loaded)
    04/05/2015 18:52:17.455 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
    04/05/2015 18:52:17.456 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
    04/05/2015 18:52:21.737 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
    04/05/2015 18:52:21.738 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
    04/05/2015 18:52:23.292 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 18:52:31.811 AddressBookManager[428]: Validate metadata timed out, cancelling
    04/05/2015 18:52:33.395 accountsd[262]: AIDA Notification plugin running
    04/05/2015 18:52:33.396 accountsd[262]: Enter ShareKitAccountEnabler  - didChangeWithType - type=2 for account [email protected] (A9323757-5224-408D-AE23-0CB83451E046).
    04/05/2015 18:52:33.467 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 18:52:33.573 accountsd[262]: AIDA Notification plugin running
    04/05/2015 18:52:33.574 accountsd[262]: Enter ShareKitAccountEnabler  - didChangeWithType - type=2 for account [email protected] (A9323757-5224-408D-AE23-0CB83451E046).
    04/05/2015 18:52:33.922 accountsd[262]: AIDA Notification plugin running
    04/05/2015 18:52:33.923 accountsd[262]: Enter ShareKitAccountEnabler  - didChangeWithType - type=2 for account [email protected] (D9A0E166-5A9D-4D1B-B82F-E4CA68F064F3).
    04/05/2015 18:52:34.068 accountsd[262]: AIDA Notification plugin running
    04/05/2015 18:52:34.068 accountsd[262]: Enter ShareKitAccountEnabler  - didChangeWithType - type=2 for account [email protected] (D9A0E166-5A9D-4D1B-B82F-E4CA68F064F3).
    04/05/2015 18:52:34.354 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 18:52:35.161 icbaccountsd[430]: Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fe8584355d0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    04/05/2015 18:52:35.597 helpd[296]: Could not find access page in directory /Applications/Carbon Copy Cloner/Carbon Copy Cloner.app/Contents/Resources/Help
    04/05/2015 18:52:35.598 helpd[296]: Could not find access page in directory /Applications/Carbon Copy Cloner/Carbon Copy Cloner.app/Contents/Resources/Help
    04/05/2015 18:52:35.612 helpd[296]: Could not find access page in directory /Applications/Final Cut Pro Studio/Final Cut Pro.app/Contents/Resources/English.lproj/Final Cut Pro Help
    04/05/2015 18:52:35.613 helpd[296]: Could not find access page in directory /Applications/Final Cut Pro Studio/Final Cut Pro.app/Contents/Resources/English.lproj/Final Cut Pro Help
    04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3111641 oid:3111641 ino:3111641 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com -- /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com
    04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3078032 oid:3078032 ino:3078032 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected] -- /Users/leopard/Library/Mail/V2/[email protected]
    04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3096791 oid:3096791 ino:3096791 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/[Google Mail].mbox/Spam.mbox -- /Users/leopard/Library/Mail/V2/[email protected]/[Google Mail].mbox/Spam.mbox
    04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3112877 oid:3112877 ino:3112877 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com -- /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com
    04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3105498 oid:3105498 ino:3105498 fsEvents:1 /Users/leopard/Library/Mail/V2/Mailboxes -- /Users/leopard/Library/Mail/V2/Mailboxes
    04/05/2015 18:52:39.465 sandboxd[328]: ([430]) icbaccountsd(430) deny mach-lookup com.apple.CrashReporterSupportHelper
    04/05/2015 18:52:42.205 com.apple.backupd[433]: Starting automatic backup
    04/05/2015 18:52:43.308 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 18:52:50.022 com.apple.backupd[433]: Backing up to /dev/disk1s3: /Volumes/My Book/Backups.backupdb
    04/05/2015 18:53:40.588 mapspushd[322]: 2015-05-04 18:53:40.588, 322, 42c4fc20, [MapsAnnouncements]: server returned error: 404 for URL http://gspe21.ls.apple.com/config/announcements?hardware=iMac10,1&lang=en&os=osx &os_build=14D136&os_version=10.10.3
    04/05/2015 18:53:40.589 mapspushd[322]: 2015-05-04 18:53:40.588, 322, 42c4fc20, [MapsAnnouncements]: Failed to load announcements document: Error Domain=GEOErrorDomain Code=-601 "The operation couldn’t be completed. (GEOErrorDomain error -601.)" UserInfo=0x7fba42c4deb0 {NSErrorFailingURLStringKey=http://gspe21.ls.apple.com/config/announcements?hardware=iMac10,1&lang=en&os=osx &os_build=14D136&os_version=10.10.3, HTTP Status Code=404}
    04/05/2015 18:53:40.989 com.apple.xpc.launchd[1]: (com.apple.quicklook[440]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
    04/05/2015 18:53:41.159 nbagent[439]: XPC Activity invoked with state=0
    04/05/2015 18:53:41.160 nbagent[439]: XPC Activity invoked with state=2
    04/05/2015 18:53:41.329 storeaccountd[317]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ff9a8580770> connection from pid 439 with interface <AccountServiceInterface: 0x7ff9a8598880> (PID 439)
    04/05/2015 18:53:41.739 periodic-wrapper[441]: Running daily periodic task.
    04/05/2015 18:53:43.613 storeaccountd[317]: ADI: {
        "Accept-Ranges" = bytes;
        "Cache-Control" = "max-age=14400";
        Connection = "Keep-Alive";
        "Content-Encoding" = gzip;
        "Content-Language" = "en-us";
        "Content-Length" = 793;
        "Content-Type" = "application/x-apple-plist";
        Date = "Mon, 04 May 2015 17:53:43 GMT";
        Etag = "\"e20-5071070ddab80\"";
        Expires = "Mon, 04 May 2015 21:53:43 GMT";
        "Keep-Alive" = "timeout=15, max=281";
        "Last-Modified" = "Tue, 04 Nov 2014 23:01:18 GMT";
        Server = Apache;
    04/05/2015 18:53:44.006 sandboxd[328]: ([447]) nbstated(447) deny ipc-posix-shm-read-data com.apple.AppleDatabaseChanged
    04/05/2015 18:53:58.000 kernel[0]: hfs: mounted Recovery HD on device disk0s3
    04/05/2015 18:53:58.472 mdworker[366]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.474 mdworker[435]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.476 mdworker[436]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.476 mdworker[437]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.478 CoreServicesUIAgent[359]: unexpected message <OS_xpc_error: <error: 0x7fff76be0c60> { count = 1, contents =
      "XPCErrorDescription" => <string: 0x7fff76be0f70> { length = 18, contents = "Connection invalid" }
    }>
    04/05/2015 18:53:58.478 mdworker[438]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.558 fseventsd[42]: Logging disabled completely for device:1: /Volumes/Recovery HD
    04/05/2015 18:53:58.565 mds[55]: (Volume.Normal:2464) volume:0x7f96c413b000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Recovery HD
    04/05/2015 18:53:58.000 kernel[0]: hfs: unmount initiated on Recovery HD on device disk0s3
    04/05/2015 18:56:38.724 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:56:39.031 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:56:39.031 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:56:40.704 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:56:40.977 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:56:40.977 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:56:43.160 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:56:43.428 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:56:43.428 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:00.920 WindowServer[154]: CGXDisplayDidWakeNotification [729933074334]: posting kCGSDisplayDidWake
    04/05/2015 18:57:00.920 WindowServer[154]: handle_will_sleep_auth_and_shield_windows: Deferring.
    04/05/2015 18:57:01.086 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: notification observer: com.apple.iChat   notification: __CFNotification 0x7fd522414040 {name = _NSDoNotDisturbDisabledNotification}
    04/05/2015 18:57:01.235 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>:    NC Disabled: NO
    04/05/2015 18:57:01.241 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>:   DND Enabled: NO
    04/05/2015 18:57:01.242 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: Updating enabled: YES   (Topics: (
    04/05/2015 18:57:06.630 com.apple.backupd[433]: Will copy (547 KB) from Macintosh HD
    04/05/2015 18:57:06.720 com.apple.backupd[433]: Found 14392 files (112.99 GB) needing backup
    04/05/2015 18:57:06.728 com.apple.backupd[433]: 136.19 GB required (including padding), 118.1 GB available
    04/05/2015 18:57:09.840 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:57:10.119 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:57:10.119 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:12.387 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:57:12.668 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:57:12.669 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:14.340 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:57:14.619 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:57:14.619 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:14.620 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-02-204937 containing 782.8 MB; 118.88 GB now available, 136.19 GB required
    04/05/2015 18:57:22.106 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-03-181125 containing 31.6 MB; 118.92 GB now available, 136.19 GB required
    04/05/2015 18:57:22.108 com.apple.backupd[433]: Removed 2 expired backups so far, more space is needed - deleting oldest backups to make room
    04/05/2015 18:57:22.281 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:57:22.562 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:57:22.562 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:47.959 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-25-125849 containing 2.94 GB; 121.86 GB now available, 136.19 GB required
    04/05/2015 18:57:47.960 com.apple.backupd[433]: Removed 3 expired backups so far, more space is needed - deleting oldest backups to make room
    04/05/2015 18:58:01.552 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-26-110446 containing 6.31 GB; 128.17 GB now available, 136.19 GB required
    04/05/2015 18:58:01.554 com.apple.backupd[433]: Removed 4 expired backups so far, more space is needed - deleting oldest backups to make room
    04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-27-095120 containing 110.88 GB; 239.05 GB now available, 136.19 GB required
    04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted 5 backups containing 120.95 GB total; 239.05 GB now available, 136.19 GB required
    04/05/2015 18:58:30.290 com.apple.backupd[433]: Backup date range was shortened: oldest backup is now Apr 28, 2015
    04/05/2015 18:59:01.076 com.apple.xpc.launchd[1]: (com.apple.quicklook[533]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
    04/05/2015 18:59:09.015 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 18:59:10.846 nsurlstoraged[308]: purgeEntireFileSystemStore - failed to rename the current cache dir /Users/leopard/Library/Containers/com.apple.mail/Data/Library/Caches/com.apple. mail/fsCachedData to new cache dir /var/folders/wv/x9z7l4911p33dv8jyv6nby6m0000gn/T/fsCachedData_remove.  Errno=18
    04/05/2015 18:59:14.837 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 18:59:51.249 spindump[412]: Saved spin report for System Preferences version 14.0 (14.0) to /Library/Logs/DiagnosticReports/System Preferences_2015-05-04-185951_Paul-Breedens-imac-5.spin
    04/05/2015 19:00:05.000 kernel[0]: process WindowServer[154] caught causing excessive wakeups. Observed wakeups rate (per sec): 157; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 66094
    04/05/2015 19:00:05.871 com.apple.xpc.launchd[1]: (com.apple.ReportCrash.Root[544]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash.DirectoryService
    04/05/2015 19:00:05.875 SubmitDiagInfo[340]: Couldn't load config file from on-disk location. Falling back to default location. Reason: Won't serialize in _readDictionaryFromJSONData due to nil object
    04/05/2015 19:00:11.473 spindump[412]: Saved wakeups_resource.diag report for WindowServer version ??? (???) to /Library/Logs/DiagnosticReports/WindowServer_2015-05-04-190011_Paul-Breedens-im ac-5.wakeups_resource.diag
    04/05/2015 19:00:56.197 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 19:00:56.530 iconservicesd[59]: Failed to move temp file /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata.tmp to /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata with error: Error Domain=NSCocoaErrorDomain Code=516 "“B9FF2D6E-5D0C-1218-402C-B706F28B0A68.isdata.tmp” couldn’t be moved to “com.apple.iconservices.store” because an item with the same name already exists." UserInfo=0x7fb949c13070 {NSSourceFilePathErrorKey=/Library/Caches/com.apple.iconservices.store/B9FF2D6E -5D0C-1218-402C-B706F28B0A68.isdata.tmp, NSUserStringVariant=(
        Move
    ), NSDestinationFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0 C-1218-402C-B706F28B0A68.isdata, NSFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C -B706F28B0A68.isdata.tmp, NSUnderlyingError=0x7fb949c11ba0 "The operation couldn’t be completed. File exists"}
    04/05/2015 19:00:57.204 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
    04/05/2015 19:00:57.211 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
    04/05/2015 19:00:57.796 QuickLookSatellite[545]: CGSConnectionByID: 0 is not a valid connection ID.
    04/05/2015 19:00:57.796 QuickLookSatellite[545]: Invalid Connection ID 0
    04/05/2015 19:01:02.753 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
    04/05/2015 19:01:02.824 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
    04/05/2015 19:01:02.837 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
    04/05/2015 19:01:02.896 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
    04/05/2015 19:01:08.015 com.apple.xpc.launchd[1]: (com.apple.quicklook.satellite.7940DB53-496F-47D2-87E2-C3EE3CBF1E27[545]) Service exited due to signal: Killed: 9
    04/05/2015 19:01:19.128 apsd[75]: Illegal subject name missing 'courier.push.apple.com' (2.5.4.3): ({
        label = "2.5.4.6";
        "localized label" = "2.5.4.6";
        type = string;
        value = US;
        label = "2.5.4.8";
        "localized label" = "2.5.4.8";
        type = string;
        value = California;
        label = "2.5.4.7";
        "localized label" = "2.5.4.7";
        type = string;
        value = Cupertino;
        label = "2.5.4.10";
        "localized label" = "2.5.4.10";
        type = string;
        value = "Apple Inc.";
        label = "2.5.4.3";
        "localized label" = "2.5.4.3";
        type = string;
        value = "courier.sandbox.push.apple.com";
    04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.10.3. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
    Call location:
    04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 0   CarbonCore                          0x93ff9291 ___Gestalt_SystemVersion_block_invoke + 135
    04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 1   libdispatch.dylib                   0x9a9460b5 dispatch_once_f + 251
    04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 2   libdispatch.dylib                   0x9a9470d8 dispatch_once + 31
    04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 3   CarbonCore                          0x93f7269d _Gestalt_SystemVersion + 1050
    04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 4   CarbonCore                          0x93f717c0 Gestalt + 150
    04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 5   AdobeAFL                            0x016ebfae _ZN5adobe3afl12MacFileUtils13AFileToFSSpecERKNS0_5AFileER6FSSpec + 5254
    04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 6   ???                                 0x8feb70b3 0x0 + 2414571699
    04/05/2015 19:01:28.908 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 19:01:28.952 Adobe InDesign CS5[550]: The function ‘CGSFlushWindow’ is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance. Please use `CGSFlushWindowContentRegion' instead.
    04/05/2015 19:01:29.229 Mail[309]: XOAUTH2 requires user
    04/05/2015 19:01:29.229 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    Hope this isn't too much ... thanks again for everyone's input.

  • My Macbook Pro is running very slow, what can I do?

    My Macbook Pro is running very slowly, what can I do?

    Things You Can Do To Resolve Slow Downs
    If your computer seems to be running slower here are some things you can do:
    Start with a visit to: OS X Maintenance - MacAttorney.
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    Repair the Hard Drive - Lion
    Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    Suggestions for OS X Maintenance
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
    I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
    For emergency repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
    When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
    Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Data Backup
      3. Deja Vu
      4. SuperDuper!
      5. SyncTwoFolders
      6. Synk Pro
      7. Synk Standard
      8. Tri-Backup
    Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
    Additional suggestions will be found in Mac maintenance Quick Assist.
    Referenced software can be found at CNet Downloads or MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • Slow speeds, almost dead, can't figure out what's ...

    Hi all, I've had very slow speeds from my homehub for almost a week. I've tried a factory reset on the hub to no avail. I also spoke to technical support in India I think, but they were no help.
    When I perform a speed check the speed from the exchange to my house is fine, it's after that it dies a death.
    I've checked all cables and it is not cabling after the hub as this problem effects internet tv's that are connected via ethernet cable and others that are wireless and also tablets that work on wifi.
    In the last week I have had download speeds as low as 0.03 and for only a few hours last Monday has it been OK all of a sudden. I presumed a fix elsewhere but the problem came back an hour or two later.
    At the moment we can't use iplayer, youtube and every webpage takes ages to load. It's quite horrible. 
    Has anyone got any idea's what could be wrong and are there any diagnostic tests I can run on the hub to see if it's borked.

    Hi Welcome to the community forums
    Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
    once you have posted the information asked for then the community members can help you more
    Thank You
    This is a customer to customer self help forum the only BT presence here are the forum moderators
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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